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0-5 years of experience
Managed RNT queues to troubleshoot minor to complex issues related to the function of skus for multiple product lines. Meet the highest level of customer satisfaction by resolving issues based on the company’s policies and procedures.
- Delivered the highest level of customer support which resulted in customer satisfaction.
- Increased revenue due to increased bookings.
- Proactively identified ways to avoid recurrence of customer issues, decreased complaints.
- Improved process to reduce responses to open cases.
0-5 years of experience
Oversaw the daily operation of the Data Units (4 staff members) time management, behavior and productivity of data entry input (demographics, attendance, activities and paystubs)
- Ensured data is properly recorded into the Department of Public Welfare databases and Kronos timekeeping systems for over 2500 TANF customers
- Analyzed and reconcile client reports on weekly/monthly basis to result in an 95% accuracy rate
- Coordinated application and orientation process to ensure clients meet qualification and enrollment requirements
- Coached and trained staff to execute monthly/yearly metrics and forecasted goals for entire EARN Center
- Developed an operation plan for seven departments which led to an increased sufficiency in all departments
- Improved Data Unit from 6th place to 2nd place in the Philadelphia EARN system
- Led Philadelphia Workforce Region to a 95% Activity Compliance Rate, exceeding the National average of 55%
0-5 years of experience
- Responsible for the data collection and management of a substance abuse and mental health intervention
- Queried and created ad-hoc reports using SQL and MS Access, showing a correlation between substance abuse and mental health patients
- Provided significant results to stakeholders showing the need for financial assistance and counseling services in the study population
- Conducted a PDSA to determine data documentation inconsistencies within the SOPs; improved the documentation process and increased the number of patients eligible for follow-up by 15%
- Trained new and re-trained existing Health Educators on the latest data capturing SOPs, ensuring all HE were trained on the updated SOPs to effectively do their job
- Observed patients pre-screening and identified their unwillingness to participate in intervention; developed and implemented informational posters and brochures that increased patient screenings by 27%
- Accurately managed patients’ substance use and mental health information entered into the electronic health record and GPRA Database
- Worked under a tight deadline to enter data of 2550 patients’ demographics into database, thereby increasing intervention outcomes
0-5 years of experience
Writer and editor for Google’s Field Trip mobile application: produced more than 6,500 pieces of top-quality content.
- Promoted to team lead within first year; restructured team production metrics in collaboration with senior management, resulting in 10% increase in team productivity in Q2 2015.
- Developed the workflow and quality structure to complete backlogged projects. Cleared 10 months worth of backlog projects in 90 days, resulting in more than 5,000 stories pushed live.
- Liaison between Field Trip teams in Bothell, WA, and Hyderabad, India.
0-5 years of experience
Supported business development at Fortune 1000 company by executing processes in SAP for Systems Business Division, including product introduction and raw-material introduction. Analyzed workflow submissions for correct documentation. Ensured compliance with all rules and guidelines. Performed data maintenance, such as product transfers, data cleansing, and extensions of existing material data. Coordinated creation of new Standard packs and implemented processes for Standard packs maintenance. Maintained vendor standards and vendor numbering system.
- Sustained process workflows and identified opportunities for continuous improvement.
- Partnered with Core Database material data segment owners.
- Coordinated with key global functions in material management area.
- Provided proactive support to colleagues in other data maintenance organizations.
- Maintained client-oriented focus.
0-5 years of experience
SAP Super User for the PRTP process; have daily interaction with SAP tags, and Super Users within other NAOils teams (Dressings, Sauces & Oils, Cargill Industrial Systems), alleviated some duties for the Project Information Lead.
- Reported process information to the SAP tags to define proper testing steps for User Acceptance Testing (UAT).
- Participated in the execution of UAT, data conversion, and creation of Vendor, Service and Material Master information.
- Trained 15 Business Unit(BU) End Users; assisted with localized processes, created job aids and delivered training to ensure successful Business Simulation (Biz Sim)activities and ultimately LIVE/Production activities.
- Responded to End User questions in the LIVE/Production environment around issues, errors, complications, and tasks not performing as expected in the Sales Relationship Management (SRM) and SAP systems.
- Maintained and updated written procedures and advised all End Users on the scope of the change, updated on revision to the procedure as realized in Biz Sim activities and in LIVE environment.
- Provided End User training and reference documentation to all Cost Center Approvers including six Supervisors, 12 Managers and four Assistant and Vice Presidents.
- Supported Supply Chain and Contract Management teams as needed.
0-5 years of experience
Researched and curated clinical, financial, licensing, and M&A transaction data for online database
- Built statistical models and graphs for weekly and quarterly BioCentury news publications
- Produced custom industry-wide data analysis reports used as client marketing tools
- Assisted in product demos to drive BCIQ sales growth 40% year-over-year
- Analyzed quarterly/annual financial statements and SEC earnings reports for all profitable biopharmas
0-5 years of experience
Managed security master data in the Fixed Income trading platform and downstream systems to support 9 trading desks and other internal client groups.
- Resolved trade interest discrepancies with the brokers, ensuring accuracy against Bloomberg and internal systems.
- Processed corporate actions such as puts, calls, and 144A exchanges against fixed income
- Assessed compliance of securities within a mutual fund based on daily exceptions from the legal compliance group.
- Monitored analytic feeds from various vendors determining best data applied to securities.
- Participated in numerous systems UAT, including full regression testing for trading platform
- Served as a specialist on the TLM project team responsible for the design and implementation of a daily position reconciliation comparing the firm’s holdings versus custodian banks.
- Received promotion from Senior Associate to Specialist in May 2010.
0-5 years of experience
Monitored all aspects of the product life cycle for every item set up including long- and short-term development.
- Assigned item numbers and duty codes for each item, managed the data for all new products being produced.
- Set up an average of 400 new items being introduced at the International Home Furnishing Market quarterly.
- Daily contact with the Merchandising team and Web Designer to assure successful marketing of new items.
- Worked in conjunction with Inventory Control, Import and Overseas office correlating 100 % accuracy on items.
- Priced all items using formulas to assure profitability. Maintained and updated price guarantees daily.
- 100 % accuracy of specifications for every item was managed and entered into JDE system (PeopleSoft) and Powell Pro for our Web designer.
- Generated and analyzed test reports to meet all U.S. safety measures and laws. Any items not meeting standards were recorded and retested and follow up to overseas operations to make sure all items pass tests. All data was recorded for future reference.
- Controlled all JPEG files and recorded any changes to specifications from China and Vietnam including finish, cubes, sizes, and weights. Assigned every item with UPC codes and monitored with 100% accuracy.
- Assessed operational workflow for efficiency and scalability; identified challenges and provided innovative solutions.
- Received specs and set up hundreds of new items to be presented at trade shows 4 times yearly.
0-5 years of experience
Mapped and tracked vendors and related product catalogues
- Cross-referenced multiple databases to validate and document information
- Mapped similar items from multiple vendors to give the customer visibility to similar products.
- Maintained product information and ran scheduled automated updates on a custom software
- Performed data cleansing exercises and documented errors and solutions.
- Maintained and updated client information for better product mapping, analyzing demand patterns and measuring financial performance.
0-5 years of experience
Managed hybrid data acquisition solutions unique to specific states/counties
- Reviewed, updated, and expedited all e-notices sent by creditors, courts, etc when necessary for the filing of timely claims
- Executed ad-hoc projects; for example, conducted estate research for prospective clients
- Constantly looked to improve data solutions to make them more efficient
- Served as a Contractor Coordinator back-up and helped in the conversion of contractors to the new web-based application
- Acted as a liaison between the Probate Finder Development team and the contractors in order to communicate feedback
- Did regular Probate Finder presentations to the new hire classes
10+ years of experience
Conducted medical management software training sessions for groups as large as 50 people.
- Provided end user technical support and education to over 350 medical management software users. Tutored end users on all aspects of data entry, report writing, and database management in an understandable and user-friendly manner.
- Assisted users in creating, analyzing, and exporting custom reports, contact templates, custom forms and setup tables for the medical database.
- Analyzed and repaired medical management databases.
- Prepared and distributed the medical management software materials and maintained a user database.
- Maintained the medical management software website.
- Developed online tutorials using Dreamweaver and Camtasia Studio.
- Hosted and edited training videos.
- Authored and maintained the help file, user guides and other materials.
- Coordinated, tested, and distributed update revisions.
0-5 years of experience
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Facilitated organized record retrieval and access by maintaining hard copy & electronic filing system.
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
- Reduced overhead by taking on more responsibility with creative and administrative projects.
- Implemented and administered advanced Microsoft technologies.
- Produced monthly reports using advanced Excel spreadsheet functions.
0-5 years of experience
Managed program evaluation for organization’s complete set of business training and financial services
- Served as Database administrator, lead operator, and trainer for new employees
- Developed and maintained program data collection systems
- Designed and implemented reporting systems for federal, county, city and private grants and contracts
- Created, edited, and revised quarterly grant and contract reports in support of the grants manager
- Coordinated client outcomes and metrics generation with program teams and organizational leadership
- Compiled and communicated client metrics to staff and leadership in group and private settings
- Processed and entered gifts using organization’s donor database
0-5 years of experience
Analyze and reconcile Medicare and Medicaid membership data, and quality check with internal and external data sources to ensure data integrity.
- Establish and maintain positive relationships with 12 external vendors, and act as their point of contact for questions related to reporting.
- Gather and document requirements and technical specifications for Member Eligibility reporting to 12 vendors.
- Implement standards and methods to measure the quality and consistency of the eligibility reporting by creating file specifications and monitoring error reporting.
- Actively manage about 80% of the production data feeds to vendors, and provide direct support with questions or issues.
- Evaluate and improve vendor eligibility reporting schedule and services need workflow for effectiveness.
0-5 years of experience
Collected, entered, and organized daily enrollment, attendance, behavior, and program participation records from all grant- related activities.
- Worked collaboratively with administrators and assists the school’s administrators with the management of data provided by standardized academic assessments and staff and student surveys.
- Managed the grant-related data management system; conducts periodic reviews to ensure information is up-to-date, accurate and consistently generates reports.
- Wrote and submitted all grant progress reports to the DOL and spearheads grant writing for funding renewal and related funding opportunities.
- Maintains appropriate records and files on all program activities to maintain compliance with federal guidelines; submits reports in accordance with predetermined timelines.
- Supported the Director to work in collaboration with other District offices relating to grant objectives.
- Assists with external evaluation of grant activities and data collection at all program sites.
0-5 years of experience
Input data for veterans, Process claims, Verify Doctors License, Verify Remit address.
- MS Office (PowerPoint, Outlook, Word, Excel)
- Created, updated and maintained on-line computerized files
- Operated office machinery: fax, scanner, copier and computer
0-5 years of experience
- Provided client access to accurate company information by verifying company profile matches in BvD database; responsible for over 25,000 company data matches
- Ensured accurate data matching for long-term retention of several Fortune 500 clients
- Streamlined the sales process by generating list of client leads for the sales department
0-5 years of experience
Designed and implemented process of accurately tracking costs from job conception to invoicing.
- Maintained status of jobs from open through close, providing job status reports to C-level management.
- Facilitated accounts payable in Quick Books for CRS (Comprehensive Risk Services).
- Created job files while acquiring necessary documentation.
0-5 years of experience
Completed work assignments in Master Data Support by using policies, documentation, and other team resources.
- Created, processed and validated requests from authorized requestors for creating, changing, blocking/unblocking or deleting SAP vendor master data against data governance requirements and custom data design requirements.
- Resolved open issues related to data integrity, setup issues and transaction errors.
- Provided Master data analysis, mapping, cleansing, correction, and documentation as required.
- Performed mass updates and upload in vendor, customer and material using Legacy System Migration Workbench
- Responsible for daily maintenance and creation of vendor, customer and material master data.
- Maintain documentation and controls for master data processes
0-5 years of experience
Guided special education staff in 14 districts on procedures writing/submitting Individual Education Program (IEP) weightings for special education students.
- Managed data gathered for state reporting with two web-based systems and integrated with other state Special Education Data Specialists.
- Developed procedures and managed end of year Child Count Data for State and Federal reports.
- Managed statics/tallies between each school year to estimate the future work load between data specialists.
- Worked closely with three administrative assistants to ensure all data was accurate as well as timely during child count.
- Fielded questions daily on state mandated procedures for special education staff.
10+ years of experience
Prepared bank deposits for hospital’s funds.
- Updated electronic and paper records of bank transactions for the hospital.
- Created and maintained spreadsheets of financial transactions.
- Accepted payment from patrons towards medical bills and generated receipts.
- Fulfilled request for change for all departments within the hospital.
0-5 years of experience
Maintained the information vital to the operation of the business; structured the nomenclature by verifying the validity and integrity of the engineering bill as it relates to the material.
- Provided the master data required to resolve validation issues that kept multiple systems operating at peak efficiency.
- Processed requests for material required for office inventories with the highest degree of accuracy and in a timely manner.
- Created configurable materials which resulted in a broad choice of saleable products.
- Updated corporate price lists in multiple systems completing project ahead of schedule.
- Converted data for migration from legacy system to Sap system by analyzing tables and correcting errors. Data transition was successful.
0-5 years of experience
Variable digital print composition programmer using GMC Inspire software for both PC and Mac platforms. Extensive knowledge and use of all the design modules and design layouts.
- Wrote scripts within GMC using C+ for data merges, conversions, variable charts and graphs.
- Experienced in Adobe products including CS6, InDesign, Photoshop, Illustrator, Muse and Acrobat.
- Prepared data for U.S. Postal presort work using BCC Mail Manager.
- Created elaborate and complex variable output and variable art.
- Designed a pdf workflow, plan, charts, and documentation.
- Implemented the use of Python for automation scripting.
- Explored the use of Augmented Reality with smart phones and print.
0-5 years of experience
Created and maintained trend, dashboard and ad-hoc reports with a talent for integrating strong visual and interactive components
- Manipulated and processed data using Excel, Access and SQL
- Analyzed raw data, developed recommendations
- Multi-tasked contract administrative and credentialing duties
- Back up for pre-authorizations, medical insurance billing and coding tasks(CPT, ICD-9, ICD-10)
- Liaison between physician offices and health plan representatives; utilized customer service and interpersonal communication skills.
- Published monthly newsletters to clients
- Collaborated with Finance Officer to assist in quarterly financial payments and reports.
0-5 years of experience
Coordinated and consulted with Louisiana Department of Education to meet scheduled deadlines.
- Provided technical assistance to computer users.
- Overseen day-to-day and yearly system operations and system performances.
- Maintained records of daily data communication transactions and problems.
- Customized PowerSchool web pages using JavaScript.
0-5 years of experience
Saved and organized statistical information about BYU’s General Education
- Performed statistical analysis on data and created presentations for college deans
- Maintained department website
- Helped answer phone calls and dealt with students and department deans
0-5 years of experience
- Lead and participated in the triaging of large portions of geospatial data in search of systemic errors.
- Developed a comprehensive understanding of [company name]’s data pipeline and its relations to 3rd party input and monitored the quality of data as it was processed.
- Evaluated the work of [company name] Maps operators throughout the world.
- Created bug reports and communicated with global teams regarding fraudulent usage of [company name] Maps services and systemic errors and took appropriate steps for their removal.
- Worked on water bodies projects that aimed to improve data regarding high visibility coastal areas through the use of aerial imagery. Such areas include New York harbor and San Francisco Bay.
- Tested policy and tools in a fast paced and rapidly changing environment to develop the most efficient workflow.
- Completed experimental projects as needed such as testing the accuracy of algorithms that built new data layers based on collected smartphone GPS data.
0-5 years of experience
- Analyzed, interpreted, gathered, and documented incoming and outgoing medical data files.
- Follow-up with clients to ensure medical records are accurate and up to date.
- Entered and updated client’s medical files from paper records into internal client database.
- Fulfilled liaison responsibilities between external clients and internal team members (i.e. Case Manager, Legal Assistant Supervisor, Medical Records Ordering Clerks, Follow-up Team members).
- Participated on cross-functional training programs and exercises.
- Managed clients’ deadlines, updates, and expectations during medical records ordering process until acceptance of final deliverables.
0-5 years of experience
Involved in various tasks not limited to data analysis, reporting, training new hires and outsourcers overseas; also, performing quality assurance / testing of new & existing system applications.
- Gather information necessary to accomplish analysis from a number of client inventories, accumulate it in a prearranged report format to aid in determining allocation of team resources.
- Worked with a team of other data analysts to lead mini-projects that meet specific customer needs.
- Provided training to team members on the new systems implemented in a variety of applications.
- Defined and executed test plans for features within product releases of JMSDS Retrofit, 3E Supply Chain, CIA Transportation Classification and MSDS Authoring applications.
- Acted as an SME and Quality Assurance lead for specific new processes for the newly developed Supply Chain web-based and retrofit for an operational data management program.
- Authored, updated and revised instructional documents for both new and current operational processes.
- Tested updates and fixes for various existing applications both in the QC and Production environments. Entered bugs and other requirement-related issues found in JIRA.
- Carry out analysis of the given data and draw correct inferences to ensure the accurate cross-referencing of deliverables and deadlines have been met.
- Hand-picked to be part of a Vendor Management Team that provides analysis of current vendor programs utilizing Root-Cause Analysis, FMEA and Corrective Action Plans based on In-depth surveys, review of metrics and current processes.
0-5 years of experience
Responsible for processing and handling all aspects of payroll including
time entry through ATR-Web using Netscape.
- Reviewed and analyzed payroll reports.
- Responsible for maintaining, correcting and updating employee weekly
- Prepared, audited and verified all billing.
0-5 years of experience
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
- Received and distributed faxes and mail in a timely manner.
- Received and screened a high volume of internal and external communication including email and mail.
- Completed assignments in an accurate and timely manner.
- Assisted Claims Dept.by reviewing claims and entering providers for claims purposes.
- Completing special projects pertaining to updating and adding new providers to the system.
- Maintenance of spreadsheets according to documentation received.
- Prepared productivity and dashboard report for Medical Management.
0-5 years of experience
- Completed Leadership Development Program.
- Compiled End of Month Reports, Executive Summaries, and Statistics for senior management.
- Created audit templates to improve workflow efficiency.
- Tracked trends and reported opportunities for improving processes.
- Distributed individual tasks to the Quality Assurance Team.
- Performed audits of the Quality Assurance Analysts and reported results to senior management.
- Developed and implemented training program for new hires.
10+ years of experience
Participated as a Master Data Subject Matter Expert on two high profile Kraft Initiatives; Project Catalyst for SAP MDM and ECC, Project Portal, and Region Workflow responsibilities included input regarding screen development, testing, documentation and training of Master Data team members
- Worked side-by-side with Coffee category on the on-boarding of Starbucks, Tazo, and Seattle’s Best entire product line
- Developed training documentation on Master Data Workflow application specific for Export team members due to the uniqueness of this business model
- Partnered with team member to develop training documents concerning new business practice for Specification Change Notification and provided training to all Master Data Team members
- Partner with cross functional team members to resolve issues involving pricing, product hierarchy, and sales bill of material creations
- Developed training documentation on Master Data’s Spec Change Notification process and provided training to entire Master Data team
- Department Subject Matter Expert and Tester for all new software developments and enhancements
0-5 years of experience
- Acted as a liaison to align review process locally and with other data management centers worldwide.
- Solved inconsistencies in review process among data management centers.
- Functioned as mentor and role model for less experienced reviewers and team members to ensure data entry and revision accuracy.
- Reviewed the quality of the reports that were being sent to the agencies within the established timeframes to ensure compliance.
0-5 years of experience
- Served as the main point of contact for customers or client groups, internal and external to the department, for data research, document, spreadsheet and report compilation and design
- Reviewed report usage and requirements with client groups to ensure relevance and alignment with customer needs and documented report enhancements.
- Maintained, reviewed and analyzed data files, tables and reports for inconsistencies, trouble shot data integrity issues and developed a cleanup strategy if needed.
- Complied and imported data from various databases, market lists or surveys into a specialized software, databases or tools in order to generate reports to support various departments.
- Provided statistics, custom/adhoc reports and research to the business leaders across various departments.
0-5 years of experience
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
- Received and distributed faxes and mail in a timely manner.
- Received and screened a high volume of internal and external communication including email and mail.
- Completed assignments in an accurate and timely manner.
- Assisted Claims Dept.by reviewing claims and entering providers for claims purposes.
- Completing special projects pertaining to updating and adding new providers to the system.
- Maintenance of spreadsheets according to documentation received.
- Prepared productivity and dashboard report for Medical Management.
0-5 years of experience
- Research: Researched and analyzed United States’ energy production to provide valuable industry information.
- Marketing: Provided firm wide marketing data analytics that solidified sale pitch and presentations.
- Data Normalization: Extracted and cleaned third party data to normalize the datasets.
- Database Management: Defined, developed and modified database models to meet new business requirements.
- Data Migration: Identified and assigned unique identifier to link external datasets from the business partners.
- Data Accuracy: Reviewed and validated datasets to eliminate errors and ensure data accuracy.
- Optimal Performance: Enhanced database performance by automating database operations and sizing the database object for effective space management.
- System Recovery: Conducted regular system backup and recovery process.
0-5 years of experience
Document and manage all incoming projects to make sure all projects are done in a timely manner, which increased our department
revenue by 50%.
- Produced geological logs: dips, fractures, bedding, faults, and digital cross images (DXi) of the entire well.
- Maintain current knowledge of developments in the industry by attending Seminars, Field Trips.
- Maintain client relationships.
10+ years of experience
Currently I work in the Restaurant Information Services department and support the touch screen Point of Sale for all US based KFC, and Multi-brand units, over 1500 stores. My daily responsibilities include QSR, back of house systems, maintaining files, creating new keys, and adjusting pricing. I also represent the team in cross departmental meetings and charter sessions, where the decisions for new products and technology are made and implemented. While working at Yum Brands I completed my Bachelors degree in Business Management and my Masters degree in Business Administration.
- Supported the KFC rollout nationwide of the Compris Point of Sales software package. Allowing the KFC Brand to go to one best system in all restaurants. This allowed for quicker maintenance downloads, and easier support of all technology systems.
- Represented team on project charters, and national roll out teams. That develop new product for the stores.
- Developed training documentation for cross functional training session.
- Provides strong organizational and project management skills.
0-5 years of experience
As a Data Specialist, I proficiently input data to process clients checks and other electronic payments. Performing these duties involved me:
- Entering data by inputting alphabetic and numeric information using an established procedure and through a detailed web based interface.
- Maintaining data entry requirements by following data program techniques and procedures.
- Verifying entered data by reviewing, correcting, deleting, or reentering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.
- Maintaining operations by following policies and procedures; reporting needed changes.
- Maintaining customer confidence and protects operations by keeping information confidential.
- Contributing to team effort by accomplishing related results as needed.
0-5 years of experience
Facilitate incoming and outgoing communications with a wide network of renal providers to problem solve and answer questions
- Manage the database administration including account creation support and database
- Develop and provide training to clients on the use and management of the database files and patient records
- Oversee the quality and accuracy of confidential data
- Lead special projects and other duties as assigned (i.e., created tracking system to capture key demographics among referrals)
- Execute daily office tasks including: data entry, filing, answer the main phone lines, etc.
6-10 years of experience
Reviewed over 60 provider faxes per day for critical medical management profile updates
- Data submission on claims for demographic updates
- Tax ID verification and new enrollments (NICE, RIMS and NDB programs)
- Investigated incomplete data submissions
- Responsible for compiling supervisor’s daily reports staff assignments
- Trained initial/refresher courses for new employees (San Antonio, TX/Duluth, MN offices)
0-5 years of experience
Identify and resolve duplicate donor records. Evaluate multiple records to determine if records are the same
- Identify and resolve donor data discrepancies. Evaluate discrepant information to determine the appropriate resolution.
- Modify donor and patient records.
- Apply and remove deferrals to donor records.
- Contact donors and third parties to resolve donor data issues.
0-5 years of experience
Uploads various data pertaining to product licenses to FDA and Canadian regulatory agencies.
- Perform material master setups and updates in SAP.
- Input and maintenance of material master data into FDA’s Global Unique Device Identification Database (GUDID).
- Input and maintenance of material master data into Global Data Synchronization Network (GDSN – GS1) for healthcare supply chain purchasing organizations to use when making purchasing decisions.
- Assists Quality Assurance personnel in document control functions and procedural authoring
- Retrieval and interpretation of documents.
- Ability to manage multiple priorities and work with minimal supervision.
0-5 years of experience
Started as a call center representative answering questions about COBRA Benefits and Flexible Spending Accounts. Assisted customers by phone and email.
- Aided in training new employees
- Contacted insurance companies to reinstate and terminate benefits
- Applied participant payments
- Handle difficult customers and situations with regard to health benefit terminations
- Process reimbursements by direct deposit, check, and payroll reimbursements
- Enter claims, account adjustments/corrections
0-5 years of experience
Morning team lead over four employees along with managing all hold/closes for our five top client web sites
- Analyze and process new information for our Skip Tracing Department
- Manage our client bases web sites
- Provide assistance to customers, clients and management
- Work with upper management on implementing new strategies to make the data team more efficient
6-10 years of experience
- Analyze and Prepare Mail lists using MS Access/Excel and /or Word.
- Presort mail lists with Bell & Howell Mail Manager 2010 software – producing required USPS documentation.
- Researched, Tested and received approval for USPS Paperless mailing.
- Trained with our Postal Coordinator to get Mailings Cleared with the USPS clerks.
Data Specialist Duties and Responsibilities
Several tasks fall to Data Specialists as they assemble, research and verify data to be stored on specifically designed databases or data storage systems. We analyzed several job postings for Data Specialists and found that most employers are listing the following duties and responsibilities for this position.
Analyze and Verify Data Data Specialists typically begin any data conversion process by conducting a thorough data analysis of a client’s information. They will research data sources and make any corrections to existing data as needed to ensure accuracy of the information being recorded.
Create a Digital Conversion Program A Data Specialist will often analyze a client’s existing systems and create a program suitable for that specific system. In some cases, a Data Specialist may design a database or software program needed to convert data.
Generate Reports Data Specialists must consistently provide reports regarding the progress of a conversion program to clients. They must present reports covering workflow and workflow disruptions, exceptions, costs and analysis results.
Provide Technical Support and Assistance Once a conversion project is complete, a Data Specialist usually trains a client in the use of the database or software system. Data Specialists also maintain databases and answer any questions users might have regarding the system.
Data Specialist Skills
To successfully perform all required duties, a Data Specialist must have strong analytical, problem solving and verbal and written communication skills. They should be detail-oriented individuals who can consistently meet deadlines and work well within a team environment. Strong planning, organizational and critical thinking skills are also beneficial for those working in this field. A Data Specialist should be familiar with project management processes such as budgeting and scheduling. In addition to these skills, potential employers of Data Specialists might prefer candidates with the following abilities:
- Analyzing data details and accuracy – ensuring that the data being converted is viable and accurate is a major responsibility of Data Specialists
- Evaluating existing databases and systems – a Data Specialist must verify that a client’s system is able to integrate and store data being converted
- Overseeing data mapping processes – managing the entire data conversion process is one of the main tasks of a Data Specialist
- Creating custom solutions – Data Specialists should be prepared to customize databases and software to meet client data storage needs
Data Specialist Education Requirements
Education requirements for Data Specialists vary depending on the employer. Some ask only that job candidates possess a high school diploma, while others require an associate’s or bachelor’s degree in information technology, business or related fields. In many cases, a degree could be necessary for advanced positions in the field.
Data Specialist Salary
The national average annual salary for Data Specialists is $43,576, according to online sources. The highest wages are reported from areas such as Raleigh-Durham, NC ($55,000) and Austin, TX ($44,000). Payscale.com reports that salaries for Data Specialists can be higher than the national average in New York, Atlanta, Los Angeles, Chicago and Charlotte, NC.
Data Systems Administration Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
