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Mortgage Banker Resume Samples
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0-5 years of experience
Consulted with clients about their current and future financial needs to help them achieve their financial goals
- Interviewed with clients and gathered information pertaining to their unique financial situations, needs, and objectives
- Effectively overcome concerns and objections to gain the client’s commitment
- Established financial services relationship with clients through the delivery of exceptional customer service
- Achieved the Chairman Culture Coin as “Top Closer” in May 2013
0-5 years of experience
Provided training to mortgage bankers on acquiring new business, overcoming customer objections, and closing sales
- Generated positive relationships and collaborated with four other departments to ensure that loans are closed effectively and in a timely manner
- Trained new hires on proprietary sales systems and processes involved with closing mortgage loans
- Exceeded the yearly sales quota in 2009 and doubled yearly sales quotas in 2010
- Ensured compliance with lending laws, RESPA, HMDA, TIL etc.
- Successfully organized and managed a pipeline of 20+ clients a month
0-5 years of experience
Performed harm evaluation on loan files as applicable and complied audit.
- Conducted thorough examinations of financial institution’s system repositories and business practices for compliance of policies and procedures and federal and state regulatory guidelines.
- Consistently ranked within top 10% of total closers.
- Completed 99% of loans within 48 hours of assignment to ensure customer satisfaction.
- Communicated with Mortgage Bankers and Processors to deliver superior customer service.
- Awarded regional recognitions for work quality.
10+ years of experience
Managed all aspects of high quality mortgage loan originations through builder and realtor referral partners, portfolio referrals, client databases, staff and marketing; Organized meetings with prospective buyers and utilized consultative selling approach, exhaustive mortgage industry knowledge and marketing strategies to complete complex financial transactions ; Built and maintained strong client relationships while coordinating with all parties involved in the transactions
- Established award winning relationships with the Mayhood Company, a recognized National Condominium sales and marketing enterprise resulting in “approved lender” status with several successful projects in both Virginia and Maryland
- Achieved highest capture rate amongst approved lenders in projects
- Received Platinum, Gold and Silver production awards from the Mortgage Bankers Association of Metropolitan Washington over several consecutive years
- Demonstrated exemplary sales performance and earned the 2008 Sales Master Award – XINNIX
- Recruited, trained and managed sales assistants to successfully support loan production
6-10 years of experience
- Originated 270 loans with loan volume that exceeded 43 million in 2013.
- 2011 & 2014, 2nd Quarter Customer Service Quality Award Recipient.
- Maintained a thorough understanding of product and company guidelines to ensure a high level of customer satisfaction and customer pull through.
- Coached, mentored and encouraged newly hired mortgage professionals.
- Provided origination system and application flow demonstrations to institutional investors and auditors.
- Funded 104 units for over 19 million dollars which was the 9th best in the renewal division in 2010.
6-10 years of experience
Served the account needs of numerous clients and their portfolios as a highly successful inside and outside sales representative; receiving 8-10 applications per day and closing an average of 8-10 loans per month. Offered multiple loan programs to each prospective client, tailoring products to meet their needs. Negotiated sales contracts and pricing with customers for existing and new products. Established working relationships and excellent rapport with customers and brought new business to the company through referral clients. Developed and expanded relationships with account executives, real estate agents, financial advisors, attorneys, insurance agents and underwriters. Managed a sales force of 10 junior mortgage bankers, teaching and motivating them to produce similar sales success.
- Consistently top 5 performer for entire company sales
- Awarded Rookie of the Year for most productive loan officer in 2005
- Received Loan Officer of the Year honors for most revenue and sales in 2010
- Funded $29.2 Million in loan volume in 2009 and $41.8 Million in 2010
- Enrolled in NMLS education requirements for expanded sales territories nationwide
- Attained licensing for origination in CA, CT, DE, FL, GA, IL, MD, MA, NH, NJ, NY, PA, SC, TN, VA, VT
6-10 years of experience
Managed all functions of the Mortgage process from originating to closing. Utilizing multiple departments with a staff of associates supporting back office while meeting established deadlines.
- Developed a consistent referral network through cold calling and client referrals.
- Established and implemented a yearly business plan to achieve production goals.
- Responsible for originating and processing of all loan types including conventional and government loans.
- Received Top Producer award in 2010, 2011, and 2012 with over 13 million dollars in closed loans annually.
0-5 years of experience
Completed all necessary training and testing for the Federal SAFE certification and various state certifications
- Developed the skills required to operate two proprietary software programs with only 48 hours of training
- Worked daily in an environment centered around both personal and team development
- Continuously achieved daily goal numbers that were at least 10% higher than the daily goals assigned
0-5 years of experience
Promoted to Team Captain after two months due to excellent leadership abilities.
- Excellent general mortgage knowledge and skilled in loan origination processing.
- Recognized for excellent client satisfaction and phone skills.
- Achieved 20 hours of pre-required NMLS education.
- Tutored individuals regarding mortgage law/federal law.
- Consulted with clients in ten states to achieve financial goals.
0-5 years of experience
Provided world-class service to potential clients searching for a suitable mortgage
- Presented effective communication skills to better sales efficiency and customer service
- Grasped complete knowledge in order to originate mortgage loans in the states of CA, IL, LA, MI, NJ, SC, NC, OH, PA, TX, VA, WA
- Advised and educated clients on the refinance process and how to better manage their mortgages
- Assisted clients through the loan process from application to closing
0-5 years of experience
Delivered strong results in mortgage and home lending products, while demonstrating strong interpersonal skills as well as providing exceptional service during and after the sales process.
- Acquired and deepened relationships with clients through comprehensive needs-based selling.
- Coached and mentored the branch team and provided training on products and services.
- Marketed mortgage products to clients inside and outside of the branch footprint.
- Worked with centers of influence to expand customer base.
0-5 years of experience
Managed existing book of business for two Branch locations and increased revenue by 200%.
- Conducted First Time Home Buying Presentations to clients and realtors.
- Introduced and educated branch employees and walk-in clients on current mortgage products.
- Prospecting by making mortgage sales calls and business presentations.
- Experience working with non-profit organization doing Home Buying Education Presentations.
0-5 years of experience
- Originated new business for Chase’s Retail Lending Division, within a Call Center Environment
- Structured loans by accessing customers income, credit, assets, and all other pertinent factors; applied current guidelines, policies, and procedures to assure growth for Chase Bank
- Contacted new and existing customers to discuss how their needs could be met through specific products and services
- Prioritized tasks and projects to meet tight deadlines; kept detailed records of daily activities through online customer database
- Maintained a detailed knowledge of all mortgage financing guidelines, products, and policies offered by Chase
- Managed daily workflows, including all inbound calls, quotes and sales-related inquiries
- Averaged over 20 new accounts per month that generated no less than $2,275,000 in sales each month
- Exceeded targeted sales goals by 60%
0-5 years of experience
Specializing in financial transactions. Purchases, refinances and Investments.
- Identified and created a dependable network of partners in local markets to develop a partner referral system.
- Executed financial analysis and title examinations to ensure compliance with corporate and governmental standards throughout mortgage sales process.
- Trained branch partners with sales techniques to increase production.
- Closed over 10 Million in sales.
0-5 years of experience
Originated home loans for America’s 3rd largest mortgage lending institution. Completed extensive mortgage, sales, and leadership training program leading to licensure in 11 states.
- Persuaded clients to improve their financial situations through customized home loan solutions
- Analyzed communication and credit reports to design optimal loan programs for clients
- Operated $8.8 million pipeline as part of a veteran sales team
- Maintained understanding of changing federal and state mortgage laws and industry standards
- Used DOS-based software to underwrite and originate customized mortgage programs adhering to changing
- Licensed under the SAFE Act to originate mortgages in AR, CA, CT, DE, MI, MN, MO, OK, OR, PA and WA
0-5 years of experience
Nationwide licensed Mortgage Originator
- Managed 2 branch satellite offices (Northfield & Faribault, MN) with over 50 realtors combined, providing them with support and financing options best suited to their clients’ needs.
- Closed over $1 million in residential home loans per month.
- Negotiated rates and terms while working closely with the underwriting team to achieve timely approvals and closings
- Maintained steady profitability for the company while maintaining high scores of customer satisfaction.
- Coordinated the origination, processing, underwriting, and personally went to the customers closings.
0-5 years of experience
Facilitated team and partnered with Supervisor to effectively inform team of changes of policy and procedure. Part of the Mortgage Banker Executive Advisory Board 2013, met with Mortgage Banking executives every 2 months to review and bring solutions to current issues of system applications, process flow and sales tactics. Managed over 150 accounts effectively. Assisted homeowners, underwriters and processors with gathering all necessary documentation in order to obtain approval of refinance. Familiar with Fannie Mae, Freddie Mac and FHA guidelines.
- Reviewed and completed loan applications. Requested and validated appropriate documentation required by processing.
- Communicated both written and verbally with loan processor, management, underwriter, title companies and borrower as required to ensure all parties are aware of loan status and any outstanding requirements.
- Knowledge of HUD-1 statement and GFE.
0-5 years of experience
Provided face to face meetings with customers to discuss lending needs and made recommendations for appropriate products to support their financial & personal objectives; assessed financial situation, past and current credit history and applicable credit policies.
- Effectively resolved escalated issues relating to title matters and underwriting conditions.
- Communicated professionally and effectively with clients, realtors, title company, underwriting and loan processor.
- Demonstrated ability to manage multiple priorities.
- Originated Conventional, FHA, VA, USDA mortgage loans.
Mortgage Banker Duties and Responsibilities
The financial institution a Mortgage Banker works for will greatly determine their duties and responsibilities. There are, however, several common primary duties nearly all Mortgage Bankers can expect to perform. A review of current job listings identified the following core responsibilities.
Solicit Business Mortgage Bankers must always be proactively seeking new business for their bank. This will require the Mortgage Banker to develop and maintain referral relationships with various industry professionals such as real estate agents and developers. It may also require the Mortgage Banker to attend home-buying seminars or similar events to network and offer their services to those in the market to buy a new home. Some institutions may also require the Mortgage Banker to perform cold calls or send out advertisements by mail.
Perform Financial Analysis Mortgage Bankers should be comfortable with collecting and analyzing financial information from clients. In order to ensure a client will be eligible for a home loan, the Mortgage Banker must ask for particular information, such as pay stubs, tax returns and credit reports. They must then have the ability to analyze all the information they receive and make the appropriate calculations to determine whether or not the client is a good investment for the bank.
Perform Financial Counseling The Mortgage Banker is also called upon to provide financial counseling to their clients when needed. This may be advising them on what debts to pay off, how much money to put down on a home or when to refinance a home. They may also counsel clients who have been declined a loan on what steps they need to take to eventually be eligible for a home loan.
Mortgage Banker Skills
Mortgage Bankers should be ambitious and dedicated workers. They must be very self-motivated and have an analytical mind. They must also be excellent communicators both in writing and verbally. In addition to these traits, employers look for candidates with the following skills. Core skills: Based on job listings we looked at, employers want Mortgage Bankers with these core skills. If you want to work as a Mortgage Banker, focus on the following.
- Highly developed analytical skills
- Basic mathematical abilities
- Working knowledge of Microsoft Office Suite programs, especially Excel
- Knowledge of FHA and HUD guidelines
- Knowledge of conventional and government guidelines in loan underwriting
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your skillset and broaden your career options.
- Proficient with loan underwriting software
- NMLS License
Mortgage Banker Resources
There are some helpful and informational resources available on the Web for those interested in becoming a Mortgage Banker. We scoured the internet and found these links full of learning opportunities and the latest industry news. On the Web
Mortgage Banking – This magazine is offered by the Mortgage Bankers Association and can be read in print or digitally. There is a price reduction for MBA members, but non-members are also welcome to subscribe to this industry related periodical.
National Mortgage Professionals Magazine – A wonderful magazine full of industry-related articles and blogs with tips and information from mortgage professionals.
That Mortgage Banker Blog – Marc Edelstein has over a decade of experience working as a Mortgage Banker and shares his insights and tips on his blog. Although the blog is aimed at home buyers, it does a great job of breaking down the duties and responsibilities of a Mortgage Banker. Mortgage Banker Books
The Mortgage Professional’s Handbook – This useful text has chapters written by over 50 leading experts in the mortgage industry today. It covers everything one must know about the industry overviews and loan production.
Mortgage Banking Terms: A Working Glossary – A great resource for anyone working in the mortgage industry. This conveniently sized book covers every industry term you’ll need to know. On Twitter
@MBAMortgage – Follow the Mortgage Bankers Association’s twitter feed for the latest news and developments in the industry. @MortgageStatz – Jeff Statz is a Mortgage Banker who tweets links and resources about today’s housing markets and trends. @DavidHStevens – Mr. Stevens is the CEO of Mortgage Bankers Association and provides constant updates about industry news and happenings. Industry Groups
Mortgage Bankers Association – The MBA works to promote education and research for Mortgage Bankers. They also are advocates for the rights of their members and offer members a place to connect and share ideas.
American Bankers Association – ABA was founded in 1875 and offers Bankers across America access to training, information, staff expertise and other resources.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
