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Additional Administrative Resume Samples
Front Desk Receptionist Resume Samples
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0-5 years of experience
Top instructor and choreographer of over 50 classes a month which resulted in revenue for the franchise of over $10,000 in revenue a month.
- Creation of teaching schedules, and employee directives for 15 employees.
- Management and scheduling for owner meetings and appointments.
- Answered, screened and directed inbound phone calls for sales leads.
- Handles delicate and challenging management situations such as requests, special needs and complaints from clients.
- Coordinated maintenance of the front desk reception area equipment, furniture, lighting, waivers and brochures.
0-5 years of experience
Accurately answered and conveyed information to and from clients to my managers
- Organized and scheduled numerous different registrations and appointments for the club's athletic, health, and recreational programs
- Acquired adequate social and communication skills to assist club members needs
- Assisted club members with various questions and concerns
0-5 years of experience
Greeted all customers in a warm and pleasant manner and directed customers to their assigned technician.
- Monitored multiple incoming calls and answered queries received by customers.
- Scheduled and confirmed customers' appointments.
- Handled responsibilities of coordinating all the front desk activities of the store.
- Leveled store's inventories and restocked items neatly on shelves in order to produce attractive display of store products.
- Performed responsibilities of handling and maintaining cash transactions.
- Ensured that the reception area and salon is always clean and organized to comply with safety regulations.
10+ years of experience
Front desk receptionist for a high-volume full-service salon and spa for 7+ years creating a lasting first impression by greeting clients on telephone or in person.
- Upon arrival front desk receptionist fulfills clerical duties including scheduling appointments, maintaining and updating client records, collecting bill payments.
- Articulate written and verbal communication skills with ability to work independently.
- Multi-tasking ability while being efficient and organized in daily operations
6-10 years of experience
Handled incoming calls and routed them appropriately
- Greeted and welcomed customers, answered questions, and directed customers to parts of the building
- Computer - MS Office Suite, [company name]
- Processed payroll reports and filings, and maintained/updated accurate inventories.
- Handled written correspondence, scheduled appointments, send and forwarded e-mails, compiled reports & kept the office running smoothly
- Sorted mail and prepared letters and parcels for shipping
- Supported sales reps in opening new accounts and upgrading existing service
6-10 years of experience
Excel within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.
- Create databases and spreadsheets that improved inventory management and reporting accuracy.
- Type documents such as correspondence, memos, and emails, and prepare daily reports for management.
- Perform clerical duties, such as scheduling appointments, filing, and photocopying.
- Maintain a clean and organized work area and ensure that the fitness center is neat and clean.
- Answer telephones and direct calls where needed. Interact with the public, including contractors and subcontractors.
- Make sure that fitness center members are appropriately logged in to the system. Troubleshoot computer
0-5 years of experience
Received patients, answered calls and queries, mediated with medical staff, assisted patients in completing medical forms and collected fees as per firm's protocols.
- Registered patients and guided them regarding medical policies to be followed, timing and services available.
- Scheduled appointments.
- Documented and organized patients' records for reference.
- Maintained front office supplies and record of daily monetary transactions.
0-5 years of experience
Provided administrative and sales support to CEO and ten real estate agents
- Prepared and processed expense reports and sales proposals for all employees and agents
- Administered all incoming phone calls and redirecting calls as appropriate
- Responsible for greeting clients and setting up appointments while maintaining office common areas
0-5 years of experience
Checking patients in at the time of their appointment and collect their co-pay if needed
- Checking patients out and scheduling their follow-up procedures
- Answering a multi-line phone system, taking messages and scheduling patient appointments
- In charge of filing, faxing, scanning and e-mailing any and all paperwork involved with each patient
- Verifying each patients' insurance and eligibility benefits
- Accommodated all client needs in-person as well as via e-mail, fax and/or telephone
- Maintained a safe, clean and secure working environment
0-5 years of experience
Answered telephone, screened and directed incoming calls.
- Provided general administrative and clerical support.
- Greeted persons entering office and escorted guests.
- Monitored visitor access through registration procedures and issuing of guest badges.
- Assisted with package inventory.
- Tidied main reception area and restocked kitchenettes.
0-5 years of experience
Extensive administrative and patient experience in a business and healthcare environment.
- Welcomed patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Communicated with pharmacies to ensure proper patient prescription orders.
- Comforted patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensured availability of treatment information by filing and retrieving patient records.
- Maintained patient accounts by obtaining, recording, and updating personal information.
- Maintained business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protected patients' rights by maintaining confidentiality of personal and financial information.
- Cleaned and prepared medical rooms for doctor examinations and meeting room for Physician and staff meetings.
0-5 years of experience
Highly skilled in greeting, registering, and assigning rooms to guests in a polite and resourceful manner
- Able to direct and accompany guests to different facilities and functions in the hotel
- Hands-on experience in computing bill, collecting payment and making change
- Demonstrated ability to answer inquiries about hotel services, shopping, dining and travel directions
0-5 years of experience
Handle multifaceted clerical tasks (e.g, data entry, filing, records management) as the administration to the front desk.
- Maintain database and ensured the termination of employee badges no longer employees. Quickly became a trusted employee known for can-do attitude, flexibility and high-quality work.
- Maintained professional work environment.
- Answered hundreds of calls daily, transferring and assisting in customer service.
- Responded to emails quickly as possible.
- Communication any situations or issues to security.
0-5 years of experience
Assisted in exercise and physical rehab that included helping patients with treatment
- Manage daily operations of the front desk and records for organization
- Help patients with scheduling, and received payments
- Verified insurance coverage
- Translator for Spanish speaking patients
- Prepared monthly office reports to include: accounts receivable, number of new & released patients, and office supplies
- Formatted medical reports for patients then distributed reports to lawyers in charge of patient's cases
0-5 years of experience
Assisted guests with purchase of tattoo services.
- Quoted pricing of artwork.
- Presented examples of designs and finalized designed plans of tattoos to be applied.
- Answered phones, scheduled appointments, and coordinated artist schedule.
0-5 years of experience
Welcomes and greets patients and visitors in person or on the telephone; answers and refers inquiries.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Expert in billing processes on Practice mate system
- Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
0-5 years of experience
Processed all guest check-ins by confirming reservations, assigning room/s, and issuing and activating room key/s.
- Processed all payment types such as room charges, cash, checks, debit, or credit.
- Processed all check-outs including resolving any late and disputed charges.
- Answered, recorded, and processed all guest calls, messages, requests, questions, or concerns.
- Coordinated with Housekeeping to track readiness of rooms for check-in.
- Communicated parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply\ied guests with directions and information regarding property and local areas of interest.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Completed designated cashier and closing reports in the computer system.
- Cash guests' personal checks and traveler's checks (if applicable)
- Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications
0-5 years of experience
Handled all incoming calls and answered the inquiries.
- Administered the payments made by the members.
- Coordinated with the customers and took feedbacks to improve the efficiency of services.
- Resolved all customer complaints.
- Marketed and sold memberships, add-on services, and nutritional supplement lines
- Kept current records of staff member whereabouts and availability
- Transmitted information or documents to customers, using computer, mail, or facsimile machine
- Maintained Inventory and Order slips
6-10 years of experience
Coordinate with doctors, staff, patients and other medical departments
While setting up appointments over the phone or in person.
- Set up and schedule follow-up appointments for patients when they are
- Maintaining the appointments books, handling invoices, printing daily
- Answer all incoming calls with speed and professionalism.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule;
- Comforts patients by anticipating patients anxieties; answering
- Ensures availability of treatment information by filing and retrieving
- Maintains patient accounts by obtaining, recording, and updating and personal and financial information
0-5 years of experience
Registered patients into database. Responsible for patient check in and check out. Scheduling and co-pays.
- Verified insurance, pre-authorizations, and made payment arrangements.
- Processed end-of-day reports, purchased office supplies.
- Performed many necessary office duties.
0-5 years of experience
Handle incoming phone inquiries from other Doctors offices, Hospitals and patients
- Handle Drug company Reps who are coming in to see the Doctors
- Accurately verifying insurance eligibility and collect and referrals when needed
- Checking in and Scheduling appointments for any one of the 13 different Doctors in the practice
- Work with one of our Glaucoma Specialist closely monitoring templates and rescheduling patients
- Collecting all money owed at office visit (ex: copay, special service fees, patient pays) and recording and reporting it to pt. accounts
- Sending out special dictation letters and other outgoing information from our office to other locations
- Calling patients to schedule or reschedule appointments
- I also covered in our call center answering phones when they have needed assistance
6-10 years of experience
Answered and screened inbound phone calls.
- Received and assisted clients
- Accepted letters and packages delivered to the front desk
- Handled general requests for information and data.
- Interacted well with the public.
- Handled delicate situations, such as - customer requests, special needs and complaints.
- Performed basic customer service functions.
0-5 years of experience
- Answer phones in a timely manner and assist person on the other end with reservations or any problems they might need addressed.
- Enthusiastically meet and greet any customers that come into the hotel.
- Check people in and out and take payments when checking out.
- Run errands needed to get guests food or shuttles to and from the airport.
- Perform any tasks needed to keep the hotel clean.
0-5 years of experience
Greet and interact with residents, prospective residents, family members, and staff.
- Provides callers with information such as community address, directions to community location, community fax
- Answer telephones, transfer calls, and take messages & diligently operated a 20 line phone system.
- Respond to emergency calls from residents.
- Conduct tours of community to prospective residents when appropriate.
- Sorts and forwards incoming mail as needed. May also assist with other related clerical duties such as photocopying, faxing, filing and collating.
0-5 years of experience
Answer customers' calls and guide them by solving their predicaments
- Receives and greets clients politely, leaving a positive impression of the facility in their minds
- Sort general complaints and issues of workers and customers.
- Set appointments for managers and clients per request, with due consideration to their schedules
- Coordinated with the staff at meetings and conferences to make arrangements for refreshments and meals
0-5 years of experience
Greeted families and provided tours of center to prospective customers
- Schedule appointments for health department visits & compliance meetings
- Answered questions about enrollment criteria and center policies
- Helped design various programs for events and announcements
0-5 years of experience
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Refer unresolved customer grievances to designated departments for further investigation.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
0-5 years of experience
Answering all incoming calls and assisting customers upon arrival
- Greeting and seating all incoming customers and assisting them as needed
- Scheduling and rescheduling appointments on a daily basis
- Responsible for assisting customers with all purchases, including transmitting credit card payments and handling of all monies upon completion of appointment
- Encouraged customers to purchase merchandises, i.e., toys and hair products
- Responsible for keeping track of all inventory including entering new items into computer system and reordering items as necessary
0-5 years of experience
Manage and update client chart to maintain an organized flow in a high-volume environment.
- Work independently with little or no direct supervision.
- Welcome clients by greeting upon arrival and appropriately directing them.
- Maintains safe and clean reception area by complying with daily checklist, rules, and regulations.
- Answer phones and direct incoming calls. Schedule Appointments.
6-10 years of experience
Responsible for meeting and greeting visitors and providing them with first class customer service. Also in charge of maintaining a pleasant and welcoming, but efficient and professional reception area. Duties:
- Effectively & professionally answering the telephone and dealing with enquiries.
- Receiving deliveries, couriers, incoming faxes & arranging distribution to recipients.
- Logging information on calls received and maintaining detailed records.
- Organizing the meeting rooms and overseeing visitor car parking.
- Typing letters, reports and other documents.
- Ensuring that the reception & meeting room areas are clean & welcoming.
- Scanning documents and updating internal systems.
- Booking meeting rooms and making suitable catering arrangements as requested.
- Processing and coordinating outgoing post.
0-5 years of experience
Coordinate student workers schedules according to staff needs, greet customers, answer phones, take and route messages to appropriate personnel, receive and sign for mail and parcels
- Advise students on academic requirements, schedule advising appointments
- Maintain databases for student records, update student and staff personal information
- Facilitate orientation and training sessions, participate in additional training courses
- Managed Outlook calendar for advisors, and staff, document invoices, maintained confidential and sensitive information
- Prepare, edit, and proofread documents for staff, and department heads
0-5 years of experience
Managed answering incoming call and oversaw phone system
- Aided important application paperwork processing
- Maintained databases and managed photocopying and scanning.
- Imparted administrative support and managed receptionist duties
0-5 years of experience
Assist in the front desk with patients intake, appointment, inquiries
- Assist Physician with patients
- Collection of co-payment, billing, verification of insurances
- Provide excellent customer service skills
- Resolved customers' complaints efficiently to increase customer satisfaction
- Maintained inventory and replenished items as necessary
- Assist lawyers, patients, courts and insurance offices with medical records needed in accordance to the HIPPA law
- Prepare and handle all Workers Compensation MG-2 Form in order to request and Guarantee Physical and Chiropractic treatment for injured patients
0-5 years of experience
Answered and responded to patient inquiries
- Worked multiple phone lines efficiently
- Set up and scheduled new and established patient appointments
- Verified patient insurance and benefits, handle claims
- Other clerical/office duties as assigned
0-5 years of experience
Single-handedly manage front desk on a daily basis.
- In charge of scheduling patients and managing cash register.
- Faxed all necessary progress notes/medical records to appropriate clinics.
- Developed close relationship with patients by trusted work ethic and ability to help and meet their concerns.
- Consistently praised by management for versatility around the clinic.
- Involved in initiating the first steps in Alta Point process, by manually
- Communicate directly with Health Insurance agencies to help ensure
6-10 years of experience
Entered, processed and expedited customer orders and warranty
- Provide detail information on services and products to customers
- Quickly and effectively solved customer inquiries
- Trained all new customer service representatives
0-5 years of experience
Registered new patients and update existing patient demographics
- Excellent ability to handle a variety of customer service and administrative tasks
- Resolved patient issues - able to work effectively with dissatisfied and angry patients
- Effectively managed high volume telephone and front-desk reception
- Greeted patients entering establishment and determined purpose of visit
- Updated patient demographic information
- Filed and maintained records
- Collected, sorted, distributed, and prepared mail, messages, or courier deliveries
- Processed and prepared memos, correspondence and other documents
- Received payment and recorded receipts for services
- Prepared daily cash & check deposit slips
0-5 years of experience
- Greet customers and create a warm and friendly atmosphere
- Provide exceptional customer service by answering customer questions and communicating various spa services/packages
- Manage customer appointments using SpaBooker software and responsible for all clientele
- Provide and oversee new hire training
- Ensure detail oriented scheduling, especially during high-volume hours of operation
- Ensure a fair and balanced schedule for all employees
0-5 years of experience
Answer all telephone calls and assist clients as needed.
- Check company voice mail box and return phone calls
- Enter Bills both unpaid and after they are paid
- File job related paperwork and Company bills
- Enter employee time cards daily and submit payroll records every pay period.
- Mail out all documents for the company and receive all mail and disperse to designated recipients.
- Manage supply room, conference room, copy room, and kitchen. Keep them clean and organized.
0-5 years of experience
Greet and meet with staff, residents, volunteers, investors and board members.
- Answer phones and operate a multi-line switchboard, route calls to specific people.
- Perform intake and orientation for new residents.
- Formally write up incidents and grievances.
- Assure that each resident is clocked in and out at all times.
- Appropriately handled and dispersed money, food and clothing donations to the proper departments.
- Trained and prepared volunteers and support staff on the processes, rules and regulations of Faith Mission and the front desk.
0-5 years of experience
- Responsible for processing dental insurance claims. Verification of various insurances
- Processed patient and insurance payments.
- Answering phones, filing, mail distribution, and performed other clerical duties as needed.
years of experience
- Catered to the needs of current guests
- Assisted with reserving for parties and large groups
- Maintained front desk area, breakfast room, and pool cleanliness
0-5 years of experience
- Gave medical forms to be updated
- Collected co-payments
- Called patients to remind them of their appointment and important information in regards to it
- Informed MRI techs that the patient has arrived and is ready for treatment
0-5 years of experience
- Able to multitask and have great organizational skills.
- Highly dependable, punctual and efficient.
- Responsible for greeting patients and performing administrative office and clerical tasks - organizing and filing patient records, answering phone calls, sending faxes, copying documents, entering data into computer, customer follow up, etc.
- Maintained patient confidence and protected operations by keeping information confidential.
0-5 years of experience
Entered data for new patients and updated information on current patients
- Checked patients in for appointments
- Scheduled appointments
- Used copiers, fax machine and phone system
- Contacted hospitals and other medical offices to schedule procedures
- Filed and pulled charts for appointments
0-5 years of experience
- Welcome visitors; determine nature of business, and direct visitors to suitable employee
- Answer incoming telephone calls; operate multi-line telephone system
- Receive, sort, and route mail
- Order, receive, and maintain office supplies
- Responsible for shipping and receiving of packages and coordination of messenger services
- Assist with event planning, kit preparation, and other duties as assigned
0-5 years of experience
Greet clients professionally as they arrive into office
- Answer phone calls in a busy work setting; Set appointments for realtors
- Maintained filing system; Fax, print and type important documents for realtors
- Receive and distribute mail
0-5 years of experience
- Welcome patients and visitors in a professional, courteous, and sensitive manner
- Handle all front desk duties- scheduling, insurance, co- pay, treatment planning
- Assisted in screening, billing and financial information
- Coordinates with appropriate staff for patient referrals
0-5 years of experience
- Scheduling Patient Appointments
- Verifying Patient Insurances and Benefits
- Data-Entry- Patient information into PT office system (EMR)
- Background in Word and Excel
- answering phone calls
- scanning and copying patient information and records