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Phone system management:
Describe your experience handling multi-line phone systems, including routing and managing a high volume of incoming calls.
Use our extensive library of resume cover letter examples as practical starting guides. You’ll also find ready-made content with our helpful Cover Letter Builder — simply click, customize and download.
Visit our helpful cover letter format and writing guide for additional advice on how to customize your application, or read on to find hospitality-related advice.
Make sure your professional cover letter header matches your resume for a cohesive look. Include your name, phone number and email.
Visit the company’s directory to research the hiring manager and contact info. Add the date of writing, followed by the manager’s name, job title and professional mailing address.
Begin the letter with a professional salutation. We prefer the following formal greetings: “Dear Mr./Ms. Last Name,” “Hello, Mr./Ms. Last Name,” or the last resort, “To whom it may concern.”
Add the name of the position and company, how you learned about it, and one hospitality skill or accomplishment to advertise your suitability in this opening paragraph.
Use one or two paragraphs to elaborate on one or two accomplishments on your front desk receptionist resume. The goal is to quantify your training further and prove your proficiency.
In the final paragraph, reiterate your interest and qualifications. Express your eagerness to discuss your candidacy in an interview further.
End the letter with a formal closing followed by your full name and, if applicable, your professional titles or certifications. Acceptable signatures include “Salutations,” “Best,” or “Regards.”
Use soft, hard and technical skills in your cover letter to demonstrate your qualifications and value as a front desk receptionist. Use specific accomplishments that match the job requirements to help hiring managers understand your skill levels. Here are 15 skills and related achievements that a front desk receptionist can showcase in their cover letter:
Describe your experience handling multi-line phone systems, including routing and managing a high volume of incoming calls.
Highlight your ability to efficiently schedule appointments, meetings and reservations efficiently, ensuring optimal use of time and resources.
Emphasize your ability to provide excellent customer service, ensuring a positive experience for visitors and callers.
Mention your ability to use office equipment such as photocopiers, fax machines and printers.
Highlight your computer skills by sharing programs you’re proficient in, especially Microsoft Office Suite or specialized receptionist software.
Detail how you use interpersonal skills to warmly greet and assist visitors, creating a welcoming and professional atmosphere.
Discuss your experience managing and responding to emails promptly and professionally.
Showcase your ability to prioritize tasks effectively to persuade hiring managers you can handle essential responsibilities efficiently.
Highlight your skills in maintaining organized records, including visitor logs, appointments and important documents.
Mention your ability to handle difficult situations or conflicts tactfully and professionally, ensuring customer satisfaction.
Emphasize how you use task management skills to handle tasks simultaneously without compromising accuracy or quality.
Explain how you maintain security protocols by monitoring access to the premises and ensuring a safe environment.
If relevant, mention your experience handling cash transactions or managing petty cash funds securely.
Discuss specific instances where you used critical-thinking skills to resolve challenging situations or issues efficiently and effectively.
Highlight your ability to collaborate with colleagues and support other departments when necessary, promoting a cohesive work environment.
Dear Mr. Holland:
Upon learning of your posting for a Front Desk Receptionist, I am compelled to submit my resume for your consideration. As a highly organized and personable professional with over seven years of reception and general administrative support experience, I am prepared to contribute to your goals and objectives in this role.
I bring excellent experience providing essential office support while greeting and scheduling customers and maximizing efficiency and productivity. From managing multi-line phone systems and resolving customer inquiries to scheduling appointments and providing outstanding customer service, I excel at prioritizing tasks, collaborating with staff and implementing highly effective organizational processes.
Highlights of my experience include:
My front desk reception and customer service skills will help me excel in this role, and I am confident my additional strengths will render me an immediate asset to your office team. Thank you for your consideration; I look forward to speaking with you soon.
Sincerely,
Carol R. Hurwitz
This sample front desk receptionist cover letter showcases the job seeker’s qualifications and enthusiasm for an open receptionist position. This job seeker uses the following strategies to write a strong cover letter:
The job seeker addresses their cover letter to a specific person, Mr. Holland, showing they took the time to research the company and make the application more personal.
The introduction paragraph quickly states the letter’s purpose and expresses her interest in the front desk receptionist position. It’s concise and to the point.
The job seeker highlights over seven years of experience in reception and general administrative support, demonstrating they are well-qualified for the role. They also mention their proficiency in Microsoft Office Suite and office equipment, valuable skills for a front desk role.
The cover letter includes their accomplishments, such as handling high-volume phone lines and providing outstanding customer service. These achievements demonstrate their ability to effectively perform the tasks required for the position.
The job seeker expresses their confidence in their skills and how they can be an immediate asset to the office team. This positive tone conveys the spirit and a strong desire to contribute to the company’s success.
The letter closes professionally with gratitude for consideration and a forward-looking statement about speaking with the employer soon.
A cover letter helps promote your resume — but your resume acts as an essential building block for your job search. This concise summary helps hiring managers trace your training, experience, skill development and accomplishments. The following help articles, online tools and samples can help you improve your resume.
Yes, tailoring your cover letter for each application is crucial. It demonstrates your genuine interest in the specific role and company, highlighting how your skills align with their needs.
Absolutely. Incorporate relevant keywords from the job description to increase your chances of passing the ATS screening and getting your cover letter into the hands of a human recruiter.
The most effective cover letters are short but persuasive. Keep your cover letter to one page or between 250-400 words. Focus on essential qualifications and experiences directly related to the job, making every word count.
It’s generally better to discuss and negotiate salary expectations during interviews or when explicitly requested by the employer. Your cover letter should showcase your qualifications and enthusiasm for the role.
While creativity can make your cover letter stand out, it’s essential to maintain a professional format. Stick to a clear structure with an introduction, body paragraphs highlighting your skills, and a professional closing.