Want a stronger cover letter?

Use our extensive library of resume cover letter examples as practical starting guides. You’ll also find ready-made content with our helpful Cover Letter Builder simply click, customize and download.

 

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How to Format Your Cover Letter

Visit our helpful cover letter format and writing guide for additional advice on how to customize your application, or read on to find hospitality-related advice. 

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  • Contact information:

    • Make sure your professional cover letter header matches your resume for a cohesive look. Include your name, phone number and email. 

  • Date and recipient's mailing information:

    • Visit the company’s directory to research the hiring manager and contact info. Add the date of writing, followed by the manager’s name, job title and professional mailing address. 

  • Greeting:

    • Begin the letter with a professional salutation. We prefer the following formal greetings: “Dear Mr./Ms. Last Name,” “Hello, Mr./Ms. Last Name,” or the last resort, “To whom it may concern.”

  • Introduction:

    • Add the name of the position and company, how you learned about it, and one hospitality skill or accomplishment to advertise your suitability in this opening paragraph.

  • Body:

    • Use one or two paragraphs to elaborate on one or two accomplishments on your front desk receptionist resume. The goal is to quantify your training further and prove your proficiency.  

  • Closing statement:

    • In the final paragraph, reiterate your interest and qualifications. Express your eagerness to discuss your candidacy in an interview further.

  • Signature:

    • End the letter with a formal closing followed by your full name and, if applicable, your professional titles or certifications. Acceptable signatures include “Salutations,” “Best,” or “Regards.”

Use skills to personalize your front desk receptionist cover letter

Use soft, hard and technical skills in your cover letter to demonstrate your qualifications and value as a front desk receptionist. Use specific accomplishments that match the job requirements to help hiring managers understand your skill levels. Here are 15 skills and related achievements that a front desk receptionist can showcase in their cover letter:

1
Phone system management:

Describe your experience handling multi-line phone systems, including routing and managing a high volume of incoming calls.

2
Scheduling and appointments:

Highlight your ability to efficiently schedule appointments, meetings and reservations efficiently, ensuring optimal use of time and resources.

3
Customer service:

Emphasize your ability to provide excellent customer service, ensuring a positive experience for visitors and callers.

4
Office equipment proficiency:

Mention your ability to use office equipment such as photocopiers, fax machines and printers.

5
Software skills:

Highlight your computer skills by sharing programs you’re proficient in, especially Microsoft Office Suite or specialized receptionist software.

6
Visitor greeting:

Detail how you use interpersonal skills to warmly greet and assist visitors, creating a welcoming and professional atmosphere.

7
Email correspondence:

Discuss your experience managing and responding to emails promptly and professionally.

8
Task prioritization:

Showcase your ability to prioritize tasks effectively to persuade hiring managers you can handle essential responsibilities efficiently.

9
Record keeping:

Highlight your skills in maintaining organized records, including visitor logs, appointments and important documents.

10
Conflict resolution:

Mention your ability to handle difficult situations or conflicts tactfully and professionally, ensuring customer satisfaction.

11
Multitasking:

Emphasize how you use task management skills to handle tasks simultaneously without compromising accuracy or quality.

12
Security awareness:

Explain how you maintain security protocols by monitoring access to the premises and ensuring a safe environment.

13
Cash handling:

If relevant, mention your experience handling cash transactions or managing petty cash funds securely.

14
Problem-solving:

Discuss specific instances where you used critical-thinking skills to resolve challenging situations or issues efficiently and effectively.

15
Team collaboration:

Highlight your ability to collaborate with colleagues and support other departments when necessary, promoting a cohesive work environment.

Free Front Desk Receptionist Cover Letter Example

Dear Mr. Holland:

Upon learning of your posting for a Front Desk Receptionist, I am compelled to submit my resume for your consideration. As a highly organized and personable professional with over seven years of reception and general administrative support experience, I am prepared to contribute to your goals and objectives in this role.

I bring excellent experience providing essential office support while greeting and scheduling customers and maximizing efficiency and productivity. From managing multi-line phone systems and resolving customer inquiries to scheduling appointments and providing outstanding customer service, I excel at prioritizing tasks, collaborating with staff and implementing highly effective organizational processes.

Highlights of my experience include:

  1. Performing comprehensive receptionist responsibilities — including phone management, correspondence, and scheduling — while ensuring seamless front desk operations.
  2. Handling high-volume phone lines, efficiently and accurately routing up to 160 daily calls.
  3. Greeting customers upon arrival, ensuring prompt attention and providing superior service and support.
  4. Expertise in balancing multiple tasks while providing top-level organization and communication skills.
  5. Proficiency in Microsoft Office Suite and skilled in using various office equipment and machinery.

My front desk reception and customer service skills will help me excel in this role, and I am confident my additional strengths will render me an immediate asset to your office team. Thank you for your consideration; I look forward to speaking with you soon.

Sincerely,

Carol R. Hurwitz

This sample front desk receptionist cover letter showcases the job seeker’s qualifications and enthusiasm for an open receptionist position. This job seeker uses the following strategies to write a strong cover letter:

Add a Resume as a Foundational Base

A cover letter helps promote your resume — but your resume acts as an essential building block for your job search. This concise summary helps hiring managers trace your training, experience, skill development and accomplishments. The following help articles, online tools and samples can help you improve your resume. 

Front Desk Receptionist Cover Letter FAQ

Do I need to customize my front desk receptionist cover letter for each job application?

Yes, tailoring your cover letter for each application is crucial. It demonstrates your genuine interest in the specific role and company, highlighting how your skills align with their needs.

 

Should I include keywords to pass through applicant tracking systems (ATS)?

Absolutely. Incorporate relevant keywords from the job description to increase your chances of passing the ATS screening and getting your cover letter into the hands of a human recruiter.

 

How long should my front desk receptionist cover letter be?

The most effective cover letters are short but persuasive. Keep your cover letter to one page or between 250-400 words. Focus on essential qualifications and experiences directly related to the job, making every word count.

 

Can I mention my salary expectations in the cover letter?

It’s generally better to discuss and negotiate salary expectations during interviews or when explicitly requested by the employer. Your cover letter should showcase your qualifications and enthusiasm for the role.

 

Should I follow a specific format for my cover letter, or can I get creative?

While creativity can make your cover letter stand out, it’s essential to maintain a professional format. Stick to a clear structure with an introduction, body paragraphs highlighting your skills, and a professional closing.