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Customer Service Receptionist Resume Samples
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10+ years of experience
Answered all in-coming and outgoing calls, directed messages using a multi-line telephone system.
- Opened and closed reception telephone switchboard
- Handled and processed all incoming problems/requests/inquires for customers and associates
- Operated a computer with multiple information screens to research and resolve customer inquires
- Typed, faxed and photocopied correspondences, memos, forms and miscellaneous documents
- Maintained and updated the company telephone directory
- Performed other general administrative and customer service related tasks as requested
0-5 years of experience
Assisted customers with inquiries and resolved customer issues
- Responded to pricing inquiries and processed orders, providing accurate and timely information and quotes
- Monitored and coordinated invoice and shipping functions
- Worked closely with the International Sales Manager, Shipping, and Quality Control departments to ensure high levels of service.
- Provided sales information and service support to sales reps and managers.
- Tracked and monitored data, invoices, and prepared weekly reports.
0-5 years of experience
Maintained up-to-date knowledge of store policies regarding associates, schedules and department knowledge.
- Worked as a team member performing duties, announcing guest on the floor for associates, assistance with department directions, shipping out license plates and receiving customer plates.
- Managed quality communication, customer support and product representation for each client.
- Assisted customers with resolution of store and product complaints.
- Responsible for answering customers calls in a timely manner and guaranteeing high level of customer service.
0-5 years of experience
Answered multiple phone calls.
- Scheduled Appointments for new and established account holders.
- Processed payments for account holders at the time of office visits.
- Assisted clients with any questions and/or concerns.
- Filed and faxed
- Generated a report at the end of each business day for records.
0-5 years of experience
Answered phone calls, sent out emails and handled all inventory for office staff.
- Handled all payments for program with up to eight to ten thousand in sales.
- Handled customer complaints with billing, driver logs, driver routes, meals and delivery.
- Collect personal preferences from dietitian consultant for our clients.
- Created profile for customers using Microsoft word.
0-5 years of experience
Maintained up-to-date knowledge of store policies regarding associates, schedules and department knowledge.
- Worked as a team member performing duties, announcing guest on the floor for associates, assistance with department directions, shipping out license plates and receiving customer plates.
- Expressed appreciation and invited customers to return to the store.
- Managed quality communication, customer support and product representation for each client.
- Assisted customers with store and product complaints
- Responsible for answering customers calls in a timely manner and guaranteeing high level of customer service.
- Assisted customers in finding associates and departments.
- Responsible for assisting every client in person or over the phone in a timely manner.
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[Customer Service Receptionist]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
