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0-5 years of experience
Provide support to individual with psychiatric disability in the community.
- Transport person served to medical appointment and psychiatric services as necessary.
- Provide outreach and create environments in which family, friends, and established relationship of the person served can be fostered
- Responsible for the quality and timely completion of all recordkeeping, and service/support plans and documents for person served.
0-5 years of experience
- Conducted oral health assessments with farmworkers as part of outreach
- Promoted farmworkers health by transporting and interpreting for them at medical appointments
- Organized community health presentation about farmworkers
- Archived data to create reports about patients
- Participated in leadership development trainings provided by Student Action with Farmworkers
0-5 years of experience
Provide services on the streets through mobile outreach through engaging in conversation with youth, providing resources, basic needs supplies, safety planning, and relationship building. Engaging the community in discussion about Safe Place.
- On-call rotation with the Safe Place crisis line, one week night, every fifth weekend, and two mahor holidays; required problem-solving in the midst of a crisis, advocacy for placing youth in safe situations, resourcelfulness for solutions, empowering the youth to make choices and take responsibility, and communications with other agencies to maintain healthy/beneficial relationships within the community based upon integrity.
- Present at the drop-in center, Opportunity Zone, during open hours; provided assessment of youth’s emotional, physical, and mental state in order to evaluate needs, advocating for a safe environment for all youth within the building, housing assessments, meal preparation, engaging youth in healthy relationships, providing resources, giving referrals, assistance in creating resumes and completing job applications, delegation of tasks amongst youth to facilitate positive youth development, knowledge about the stages of change and usage of motivational interviewing, and facilitating transportation.
- Programming for Opportunity Zone, including coordination of volunteers and facilitating the mentor program. The mentor programming includes seeking youth who are actively pursuing goals, matching them with a mentor, overseeing that relationship and it’s success, and planning events for mentees and mentors.
- Aided youth in getting their identification documents such as state ID’s, driver’s license, learner’s permit, birth certificate, social security card, and proof of address.
- Case Management for youth placed in housing, such as the transitional living program, Bridges Phase 2, in which consistent and scheduled meetings were held with client, intake process performed, and assistance in achieving goals set by clients took place.
0-5 years of experience
Conduct pre and post-test counseling sessions with clients pertaining to HIV transmission, risk reduction, testing and social services referrals.
- Develop risk reduction plans for all clients seeking HIV counseling and testing services.
- Conduct HIV testing utilizing universal precautions and conform to all state regulations regarding testing.
- Develop and implement outreach activities.
- Establish, maintain and update client case records using approved agency forms and procedures.
- Ensure confidentiality of all records.
0-5 years of experience
Manage caseload involving supervision of visitation between parent(s) and child(ren).
- Provided coaching to parents in order to improve parenting skills.
- Maintained communication between the Division of Child Protection and Permanency and [company name].
- Provided reports to the Division of Child Protection and Permanency for use in court cases involving custody disputes.
6-10 years of experience
Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures
- Consult with individual /families for health status updates or to offer encouragement
- Help to coordinate various events in celebration for senior citizens
- Provide information or refer individuals to public or private agencies or community services for assistance
- Advise and direct women of domestic violence to available resources/shelters
- Conduct outreach to implement programs within the community that promote, maintain, and improve individual and community health; Assist individuals and communities to adopt healthy behaviors
- Extensive verbal and written communication skills developed from interacting with community members providing information on available resources and social support services
- Attend community meetings or health fairs to understand community issues and forward available resources as needed
0-5 years of experience
Collaboration with local AIDS Service organizations and state entities around referrals, reporting and cross-agency efforts
- Outreach to patients to assist them in reengaging in care
- Working collaboratively with doctors, social workers and other members of the medical team to ensure client success
- Documenting all client interactions in medical chart.
- HIV Specific case management covering medication adherence and affordability, access to care and assistance programs.
6-10 years of experience
Provide in-home case management services to over 100 program participants
- Research and establish connections with community resources and empower families to utilize these community resources
- Document the care by maintaining the appropriate records and reports
- Assists with several community outreach events and provide educational materials
6-10 years of experience
- Office assistant, proficient in using Microsoft Access, Excel, and Power Point
- Data Entry using Microsoft Access and Google Docs (avg. 55 wpm)
- Provide programs that instruct beginner STEM skills
- Provide leadership and instruction for girls to become strong and confident leaders
0-5 years of experience
- Enrolled low-income families in the community into the Early Head Start program
- Provided educational and social programs to parents and families
- Assisted families with resources available to them in and outside the community
- Participated in classroom activities with children and teachers in the Early Head Start program
- Crisis Intervention
- Enrolled fathers or other male role models into the Fatherhood Outreach component of Early Head Start
- Provided educational and social programs to male role models
- Assisted male role models with becoming more involved in their child’s education, via community programs and volunteering in their child’s classroom
0-5 years of experience
- Maintain knowledge of available youth and young adult-serving programs throughout King County and provide referrals when youth identify wants/ needs also develop partnerships with community agencies as needed.
- Provide direct harm reduction services to youth and young adults who identify as homeless, in-crisis, and/or runaway up to the age of 25 years old.
- Support at the Youth Drop-in Center and provide various supports in other programs as needed.
0-5 years of experience
Provide street outreach to individuals sleeping outside and experiencing homelessness
- Build rapport with individuals through Motivational Interviewing
- Asses client goals versus available housing options and make strategic referrals
- Crisis response including mental health support and chemical health support in often unpredictable and changing environments
- Resource referrals for shelter, physical health, mental health and chemical dependency
- Community education and awareness building on panhandling and homelessness
- Coordination with multidisciplinary groups of professionals including: law enforcement, probation officers and attorneys, chemical dependency counselors, mental health practitioners, community paramedics, faith based organizations and other providers who work with individuals experiencing poverty and homelessness.
- Provide culturally sensitive programming options to those who desire it
- Record keeping and documentation of private client information
- Documentation and interpretation of the trends of the program
- Scheduling of the day to day operations of the Street Outreach Team
0-5 years of experience
- Offered outreach and support services through home visits
- Provided health education and emotional support
- Made referrals to community and social service agencies
- Maintained client records and documentation
- Worked in Medical Records
0-5 years of experience
- To Outreach patients/ families by Home visits, phone or correspondence as needed or as specified by supervisor
- To perform health screening duties in the communities dependent on training (BP screening and PPD testing)
- To visit migrant camps and missions for the purpose of promotion of the Health Center, health screening and or Health Education
- To assist in coordination of patient’s health and social needs
- To provide an advocacy role on behalf of the patient
- Patient Transportation
- Other duties as assigned
0-5 years of experience
- Take and process applications for Illinois Low Income
- Contact and interact with local energy providers, social
- Basic office duties: answer multiple line phone, greet
10+ years of experience
- Assist in preparation of client HIV and Aids testing procedures at local clinic
- Perform informational and educational presentations to the public sector
- Provide outreach to general public handing out contraceptives and informational packets
0-5 years of experience
- Manage proper distribution of Single Point of Access Care Coordination (SPOA) and court ordered Assisted Outpatient Treatment (AOT) referrals for mental & behavioral health facility.
- Worked on special projects for management to assist with City and State audits.
- Conduct billing on a monthly basis using set company billing codes.
- Compile monthly/quarterly program census reports to detail program’s progression.
- Check clients’ monthly Medicaid eligibility using NY ePaces.
- Input and manage client information in NYC Health Home Portals.
- Manage client documentation via multiple Health Homes online databases.
- Retain clientele by developing and maintaining relationships and sign up new eligible clients.
- Perform patient intake, data entry and routine patient chart audits.
- File, fax and copy client files and triage calls to all appropriate parties.
Outreach Worker Duties and Responsibilities
The specific duties of Outreach Workers vary slightly depending on the target group of their organization. Outreach Workers who work in healthcare deal with the sick, while Outreach Workers who work with a youth organization deal with children in who live in undesirable environments. With that being said, here are the core Outreach Worker duties that are performed in all sub -industries.
Maintain Pipeline of Qualified Candidates Similar to Recruiters sourcing candidates for job openings, Outreach Workers are responsible for maintaining a pipeline of candidates to fill the particular quota of their program. Securing funds depends on generating results, and generating results depends on a healthy stream of program participants.
Contact Potential Program Candidates This is where Outreach Workers rely on their communication skills. They are responsible for being the organization’s point of contact for potential program candidates. Outreach Workers must be well-versed in speaking about the program’s benefits.
Onboard New Program Participants Outreach Workers are still involved with candidates who decide to join the program. Onboarding these participants involves helping them fill out paperwork, as introducing them to the other professionals involved with the program.
Maintain Program Participant Log Outreach Workers are responsible for maintaining a log of all of the people they contact. This is a clerical task that involves basic computer skills, as well as proficiency with spreadsheet software.
Participate in Case Management Meetings Outreach Workers are often part of a larger case team that involves Social Workers, Case Managers and other members of the organization. They have to attend these meetings and be an active participant.
Outreach Worker Skills
Outreach Workers spend most of their time communicating, so communication skills are a must. Those who succeed in this position truly enjoy having conversations. Outreach Workers must also be able to maintain a consistently positive and upbeat demeanor. Even though no money exchanges hands, they are essentially the ” salespeople ” of a non-profit organization. They instead get potential participants to opt-in to their organization’s services. Outreach workers have to be socially aware and have an above average perceptiveness to best understand the unique situation of each participant. The following skills were featured the most in our analysis of dozens of Outreach Worker job descriptions. Written and Verbal Communication Skills: Most of an Outreach Worker’s day is spent communicating. They mostly rely on their verbal communication skills to clearly articulate program benefits to potential participants. They rely on their written communication skills when the outreach process involves writing professional emails. Active Listening Skills: Outreach Workers have to be great listeners. They call upon their Active Listening skills to understand the specific situation of each potential candidate, and to recall this information in a follow-up conversation. It is a key skill for building relationships. Social Perceptiveness: Most Outreach Workers are employed by programs that deal with people who live in a dangerous environment. They must be socially aware of the socio-economic situation of their area and how it affects their targeted group. Interpersonal Skills: Interpersonal skills include things like compassion, positivity and patience. All three of these skills are used daily by Outreach Workers. They call upon their Interpersonal Skills to build authentic relationships with program participants. Organizational Skills: Outreach Workers have to maintain the program’s pipeline of potential candidates. This takes someone who is highly organized, as it involves using spreadsheet software to keep track of potential candidates and where they are in the recruitment process.
Outreach Worker Education Requirements
It is increasingly difficult to get a job as an outreach worker with just a high school diploma. Most have at least an Associate’s degree in one of the social sciences, such as Sociology or Psychology. Employers also consider candidates with a degree in Communications. During this coursework aspiring Outreach Workers learn sociological and psychological theories, such as social problems and socioeconomics. They also learn developmental psychology if they plan on working with children. Those looking to increase their starting pay often stay in school the extra two years to earn their Bachelor’s degree.
Outreach Worker Salary
According to the Bureau of Labor Statistics, the national median salary for Outreach Workers is $30,830. Those in the top 10 percent make above $49,570, while those in the bottom 10 percent make below $20,120.
Outreach Worker Resources
Do you think the role of Outreach Worker is a good fit for your skill set and career goals? If so, then check out our resource list below.
HuffPost : Impact – Huffington post is one of the most popular blogs in the world. Their ” impact ” section is regularly updated with articles pertaining to the nonprofit world.
NonProfitMarketingGuide.com – This is the blog of Kivi Miller , who is an award-winning marketing adviser to non-profits. It is an excellent resource for aspiring Outreach Workers.
Pam ” The Marketing Nut ” – ran by Pam Moore, this blog is regularly updated with the latest successful marketing strategies ; specifically in the realm of social media marketing. Although not specifically a non-profit blog, there are a lot of strategies that can be applied by Outreach Workers.
The Nonprofit Times – The Nonprofit times is one of the most popular digital magazines in the nonprofit niche. It is a great place for Outreach Workers to keep up with general industry trends.
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Outreach Worker
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
