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0-5 years of experience
Learned how to properly clean, sanitize and bake with organics to avoid cross contamination.
- Organized an international food night to raise money for Whole Planet Foundation that was a huge success and our store finished number one in the mid-atlantic region.
- Introduced new products cake-pops and different flavored parfaits to increase sales $2,500 a week.
- Created a bakery cleaning checklist to improve our health inspection scores and reduce critical violations.
- Decorated special order cakes to include wedding cakes serving up to 150 people.
0-5 years of experience
- Promoted to Cake Decorator after one year.
- Received Eight Outstanding Customer Service Awards.
- Trained new oncoming team members.
- Improved sales by exceptional customer service, and learning every in and out of the job
- Partnered with team leaders to design strategy to address conflicting priorities Received Five percent raise after just six months.
0-5 years of experience
- Decorated soft frosted and fondant style cakes in a fast paced environment, which aided in a continuously increasing volume of sales
- Participated and improved production of high volume orders form VIP customers, with the ability to adapt to ever changing tasks, and meet deadlines.
- Acted as design decorator that conceptualized special request from William Sonoma
- Used a variety type of tools such as airbrush, carving tools, and mixers for uniform and intricate type of confectionary products.
- Involved standing long periods of time and working nontraditional hours.
- Uses of math such as fractions, division and multiplication
10+ years of experience
Apply strong relationship building and problem solving skills toward promptly completing orders, while ensuring superior customer service.
- Contribute information gathering, needs assessment, and analytical skills toward effectively and diplomatically responding to issues for timely resolution.
- Prioritize, plan, and coordinate orders to ensure on-time completion while maintaining high quality standards.
- Train, mentor, and motivate 5+ employees, with a strong focus on optimizing productivity, efficiency, and performance.
0-5 years of experience
- Increased bakery sales by creating daily rotating window displays to attract customers and influence purchases
- Managed high-volume workload within a deadline-driven and fast-paced environment.
- Handled customer calls, respond to inquiries, and resolved ordering conflicts.
0-5 years of experience
Balanced the register and cash drawer to make sure that daily sales and money were equal at closing
- Managed the counter, took orders and assembled customers requests
- Counted change bag and money drawer, took money to the bank and restocked at opening
- Assembled, frosted, and decorated 1-15 cakes a shift
- Trained incoming employees on duties and expectations of the workplace
0-5 years of experience
Consulted for cake and other pastry orders
- Sculptured 3-dimensional cakes and iced with fondant, wedding cake construction, decorated cut-out cookies
- Produced gum paste flowers
- Managed production of petit fours, pastries and breakfast items in showcase
- Prepared buttercreams, specialty frostings, and fillings for cakes
0-5 years of experience
Interacted by greeting customers and taking cake orders via in person or over the telephone.
- Prepared and decorated cakes for display area and decorated cakes for customer orders, including wedding cakes.
- Performed simple clean up by washing all tips and utensils and sanitizing work area.
- Prepared orders for next day by setting up anticipated needs.
- Collected old merchandise off shelves and put them on reduced rack to reduce waste and cost.
- Helped out as front end cashier and floated to other parts of store as needed.
- Inventoried kits for cakes to analyze what needed to be ordered.
- Stocked shelves when product became low.
0-5 years of experience
Consult with customers to create beautiful custom made cakes, cookies and other assorted pastries (including tofu and soy based products)
- Oversee daily bakery functions from bakery maintenance to creating and building layer cakes
- Delegated responsibilities to 5-10 employees on a daily basis and ensured all expectations and goals were met
- Created buttercream, whipped. Shelf stable, vegan and other assorted icings
- Decorated and iced cakes for cake displays as well as special orders
0-5 years of experience
Prepped dough to proofing stage and completed baking with necessary decorations.
- Engaged customers and created their cake visions based on theme and color coordination including text.
- Processed cake orders adhering to time constraints.
- Complied with shelf-life guidelines.
- Followed state and company rules and regulations regarding food care and sanitization of cooking areas.
- Created and maintained a full display presentation.
- Ensured work areas and ovens were clean and operating properly.
- Stocked items according to company policy.
- Delivered excellent customer service.
0-5 years of experience
- Was a cashier for about 1 of my 2 years here and then became a cake decorator when they were left in a lurch due to their cake decorator being out on medical leave.
- Learned how to mass produce cakes, cupcakes, and assorted bakery items. Learned more efficient ways of getting as much done as possible in an 8 hour shift.
- Trained new employees in all they needed to know until they were comfortable to be on their own.
0-5 years of experience
Decorated birthday cakes and wedding cakes per customer’s requirements.
- Provided prompt and courteous customer service.
- Clean up work area and display cases.
- Organized display cases with cakes, cupcakes, fruit tart, and other product.
- Prepare a wide variety and assortment of fresh and appealing cakes.
6-10 years of experience
Skillfully design and produce customer cakes for all occasions.
- Provide superior customer service and resolve various problems.
- Diligently ensure cleanliness and organization of work areas and maintain inventory stocks.
- Initially recruited for position of Bakery Clerk and rapidly achieved promotion, first to Decorator Apprentice and finally to this role.
6-10 years of experience
Assure that customer’s satisfaction occurred with each cake purchase
- Created custom cakes for customers
- Responsible for bakery services in addition to cake décor’ as needed
- Maintained the overall cleanliness and appearance of the department
0-5 years of experience
Take customer orders in-person and over phone; fulfill orders.
- Decorate and prepare product for display cases, (i.e., cakes, pies, cupcakes, decorated cookies, éclairs)
- Complete orders to specifications of the customer and by the standards of the department
- Applied personal creative touches when special order/instruction to do so by customer or management
- Cleaned and sanitized all equipment, utensils and work area.
- Adhered to all company guidelines, policies and standard practices.
- Provided quality customer service to customers in the Bakery
6-10 years of experience
Created and fulfilled all custom cake orders
- Designed display cakes
- Stocked bakery display case
- Monitored and filled all backup inventory
- Trained new bakery associates
- Provided information to customers and resolved any complaints
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Processed merchandise returns and exchanges
0-5 years of experience
Confer with clients to determine their cake decorating needs
- Take orders from customers
- Bake cakes in accordance to customers’ specifications
- Provide information of different types of cakes and their appropriateness for different occasions
- Decorate cakes using a variety of icings and toppings
- Mix icings and use food colors in accordance to the orders placed
0-5 years of experience
Provide excellent customer service while assisting in placing special orders for events from birthdays to weddings.
- Positively engaged with customers offering menu information providing suggestions and showing genuine appreciation for their business.
- Ensured all staff understood expectations of parameters and daily work.
- Led shifts while personally preparing items and executing requests based on required specifications.
- Decorated and merchandised quality bakery goods such as: cakes, cookies, and fruit tarts.
- Kept display case and cake case fully stocked and presentable.
- Ordered, received and organized bakery products and supplies.
- Properly wrapped, boxed and weighed bakery department products.
- Practiced safe food handling procedures at all times.
0-5 years of experience
Research current trends for pastries and desserts.
- Order and requisition food and supplies in accordance with established specifications.
- Practice good public relations with clients.
- Meet for consultations with clients including a detailed sketch of their order when necessary.
- Fulfilling each individual order in a timely fashion from start to finish.
0-5 years of experience
Oversaw daily bakery operations.
- Used creative artistic ability to provide high-quality one-of-a-kind cakes and cupcakes to customers
- Handled administrative duties such as inventory, purchasing, customer
- Implemented numerous ideas to improve business, both in quality and quantity
- Increased social media presence which led to greater influx of customers
0-5 years of experience
Loaded and unloaded trays into oven and ensured cupcakes were cooked at correct temperatures and fully baked
- Decorated cupcakes with butter cream and made specialty cupcakes
- Exhibited proficient skills with decorating at fast pace and large scale
- Washed and cleaned utensils and equipment used in the work
- Learned interpersonal skills by assisting customers with complaints and concerns
- Exhibited proficient and accurate skills with the use of the register and related protocols
- Built multitasking skills by working in various areas of the stores
- Prepared food, maintained cleanliness of the environment, maintained adequate temperature in adherence with food regulations
- Safeserve Certificate
- Perfect Attendance Certificate
0-5 years of experience
Providing premier customer service
- Maintaining standards for product freshness and sanitation
- Consulting with clients to achieve customized flavors and designs
- Filling customers special orders and request
- Innovating new cake decoration and flavors
- Prioritizing tasks and making sure projects delivered by targeted deadlines
6-10 years of experience
Communicates and responds effectively to Customers to answer questions, such as product variety, freshness, shelf life, and availability, and to provide requested assistance, involving asking questions and providing guidance on cake varieties,sizes, and prices for special occasions.
- Decorates cakes, ice cream sandwiches, clown cones, pies, utilizing various shapes and figures such as lines, letters, figures, and flowers, and using icing bags, cutters, frostings, pastry creams, and miscellaneous hand tools
- Keeping track of, ordering DecoPacs needed for customers cake orders.
- Help with customer service by making customers orders, milk shakes,cones, banana splits, etc.
- Completing orders by taking payments.
0-5 years of experience
Manages customer orders, including order entry in Excel.
- Proofreads and edits spreadsheets, ensuring accuracy.
- Handles all customer communications, including phone calls, voicemails, emails and in-person customer interaction.
- Works with customer designs to meet demands and deliverables.
- Attention to detail, out-of-the box creativity.
- Works well with high volume of orders and stress.
0-5 years of experience
Decorate cakes in a quick and efficient manner using many different techniques and tools
- Utilize different types of frosting, fondant, food coloring, airbrush, and edible images
- Apply my creative ability to provide customers with new ideas appropriate for their occasion
- Accustomed to a high production, fast-paced environment
- Assist the head decorator with major ordering and inventory
6-10 years of experience
Assisting in training of employees as needed
- Increasing customer loyalty through accuracy and creativity on each individualized order
- Ensure that all equipment and the facilities themselves are in safe and sanitary working order
- Assist other in decoration of cakes and pastries.
- Manage all mixing of colors for icings and make sugar ornaments.
- Prepare and sell good decorated cakes, cupcakes and other products as per the Cake Manual.
- Develop product as per the demands of Labor Standards for individual variety.
- Ensure effective implementation of tare and portion adjustments.
10+ years of experience
Completed employee scheduling
- Involved in store planning
- Operated cash registers and balanced cash drawers at the close of the day
- Tracked all money transactions and matched receipts
- Manage stock inventory to assure availability of items when needed
- Communicate clear, quick and politely with co-workers and customers to ensure correct orders are served
- Participated in the hiring of employees
- Certified to maintain a safe and healthy work environment
- Cake Decorator
6-10 years of experience
Responsible for decorating customer cake orders, making sure they are completed for correct times and dates and to a high standards.
- Create cake icing, writing, simple borders, rolled fondant.
- Design custom-made 3D theme cakes and cupcakes
- Produce quality, appealing cakes to customer with consistent, on-time delivery.
- Provide excellent organizational skills.
- Versatile, enthusiastic, hard working individual; driven to meet or exceed expectations.
- Work well as a team member with people of all professional levels and of various cultures.
- Exceptional reading, writing and communication skills.
- Stock rotation and making sure there is plenty of stock prepared for display each day.
- I assist customers with any queries about their orders and make sure they are satisfied with their purchase.
- I completed a food hygiene course allowing me to gain knowledge on food contamination and the safety of using different ingredients.
0-5 years of experience
Answering any questions or concerns the customers might have about placing cakes
- Making and Decorating birthday, wedding or cakes for any occasions for customers.
- Filling and zoning the self serve case in the Bakery.
- Answering the telephone in the bakery.
0-5 years of experience
Assist customers with bakery products or purchases using suggestive selling techniques
- Assist management with ordering ingredients and decorator supplies. Rotate product to ensure optimum freshness
- Maintain high quality standards and product integrity by complying with all food safety and sanitation standards
- Prepare and decorate a wide variety and assortment of fresh and appealing cakes and pastries; duplicate customer-supplied drawings by free-hand or with Kopy Kake
0-5 years of experience
Combine Measured Ingredients.
- Measure ingredients using scales or graduated containers.
- Check the quality to ensure that standards and specifications are met.
- Check equipment to make sure it meets health and saftey regulations.
- Apply galzes and icings using a spatula or brush.
- Decorate baked goods.
- Prepare or maintain inventory or production records.
0-5 years of experience
Make sure production is at its peak operation
- Play key role in incorporating ideas to improve current operations
- Learn cost cutting ways to improve business
- Build displays to showcase and highlight seasonal products
- In charge of ordering supplies monthly to ensure continuous production
0-5 years of experience
Cut, fill and ice all cake orders and/or contracts that had been baked that day
- Cut, fill, ice and decorate cakes to be placed in store showcases as needed
- Assist teammates when needed to complete tasks such as garnishes, cupcake flavors, or decorating
- Maintain a sanitary and clean work environment
- Communicate with management and store employees when necessary
6-10 years of experience
Take and fill special cake orders.
- Create a variety of desserts for customers to “grab and go”.
- Ensure displays stay fully stocked and fresh.
- Offer customer assistance in all aspects of the bakery.
- Ordering supplies specifically related to the cake department.
0-5 years of experience
Assisting customers with ordering cakes
- Perform routine maintenance cleaning procedures on all cake decorating tools
- Adequately able to use the marketing tools provided to sell appropriate products
- Answering phone calls about cakes and other bakery merchandise
- Placing orders for cake decorating merchandise
0-5 years of experience
Decorate a variety of cakes and cupcakes with fondant and gum paste
- Assist and advise customers with cake decorating recommendation and supplies
- Performed a variety of administrative duties such as answering phones and taking orders
- Entered a wedding cake competition
0-5 years of experience
Decorating cakes, cupcakes, and cookies
- Remaining clean and organized in a fast paced work environment
- Welcoming guests and answering question about cake orders
- Communicating with team members at all times
10+ years of experience
Wholesale and retail baking from the individual consumer to wedding and corporate function cakes.
- Responsible for providing any needed cake for a circumstance or event
- Switched through all positions in the bakery if or as needed
- Layer cakes, specialty cakes and sheet cakes
- Butter cream, whipped cream and fondant
- Cake Decorator
- Air Brush Drawings
- Italian Pastries and Cookies
0-5 years of experience
Provides customer service such as answering questions about the bakery products and filling out special order forms.
- Decorates, packages, labels, and prices products.
- Helps and trains employees when needed to.
- Creative, eye for detail, and knowledge of creating edible pictures.
0-5 years of experience
Schedule cake tasting, prepare the cake sample and customize the price of the pastries and cakes.
- Monitor new staff and train new employees.
- Help with ideas of marketing and implement them to help the business grow.
- Keep track of inventory, cut expenses and work with strategies to increase sales.
0-5 years of experience
Decorates cakes and pastries with designs, using icing bag or handmade paper cone: Trims uneven surfaces of cake.
- Spreads icing between layers and on surfaces of cake, using spatula.
- Thinking up and executing elaborate designs requires an artistic eye.
- Keeps a close eye on what I am doing when creating decorations, to make sure the design is uniform. Intricate designs require keen eyes.
6-10 years of experience
Create original cake designs
- Supervise and train Assistant Cake Decorators
- Prioritize ordering fills for inventory levels
- Inventory shelve displays and storeroom
- Taking detailed custom orders
- Customer service
0-5 years of experience
Provide excellent customer service
- Assist in cake order pickups for customers
- Take detailed cake orders over the phone
- Help customers with decisions regarding cake style.
- Decorate cakes in neatly and timed order with intricate designs
0-5 years of experience
Providing excellent customer service
- Icing, decorating, packaging, labeling, and pricing products for island refrigerated cases
- Filling customer special orders
- Organizing and rotating stock in the Decorator’s freezer
- Assisting in other duties as assigned
0-5 years of experience
Inventory of store display cases
- Rotating cakes and individual desserts
- Decorating cakes and individual desserts
- Filling and frosting store cakes
- Developing dessert recipes
- Occasionally helping store front employees with customer service
6-10 years of experience
Decorated and merchandised quality bakery goods.
- Ordered and received bakery products and supplies.
- Properly wrapped, boxed, and weighed bakery department products.
- Practiced safe food handling procedures at all times.
- Fill, Ice and decorate cakes euro style
0-5 years of experience
Take cake orders in person or over the phone
- Maintain correct numbers of stock cakes in multiple freezers
- Order supplies for decorating and take weekly inventory
- Unload/stock supplies daily
- Help customers with product knowledge
0-5 years of experience
- Decorating cakes, doughnuts, and other various desserts.
- Answering phone calls.
- Taking cake orders.
- Drawing up sketches for customers.
- Helping customers with services and products.