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0-5 years of experience
Consistently maintained core values that were centrally focused on client satisfaction
- Performed all tasks of setting up for weddings and private parties
- Maintained a sanitary atmosphere for guests by thoroughly preparing and maintaining work areas
- Manage and delegate tasks to banquet staff
- Promoted to a captain position within six months of employment
0-5 years of experience
Performed administrative responsibilities including coping, filing, room checks, and maintaining communications with potential clients
- Participated in tours and offered insight to clients on center’s best features
- Utilized customer service and communication skills while serving corporate partners and at family gatherings
- Prepared and organized utensils and food to be served during banquets
0-5 years of experience
On stand-by always to cater to drink, food refills, and specific guest requests.
- Assist in serving, table set up, and table clearing in readiness for the next course.
- Successfully assisted approximately 100 to 300 guests each shift.
- Learned to work in a more team-focused environment
0-5 years of experience
Served banquets, meetings, events, conventions and conferences
- Ensured guest experience was a memorable one
- Assisted and supported other banquet staff in serving guests
- Ensured a safe working environment by following all work practices
- Adequately read and followed banquet event order
0-5 years of experience
Prepared hot, cold and mix drinks for guest, and chilled bottles of wine.
- Explained how values menu items are prepared, describing ingredients and cooking methods.
- Garnished and decorated dishes in preparation for serving.
- Prepared and served beverages, and expedited food order.
- Greeted and escorted guest to their tables and provided menu.
0-5 years of experience
Managed, monitored and controlled all food and beverage operations during cocktail and dessert hours as well as wine and food tastings
- Responded to guests’ questions and problems in a timely professional manner.
- Observed dinners to insure all requests are met prior to requests, greeted guest in a cordial manner as they arrived.
- Ensured all decorations were set in accordance to the instructions, set banquet tables and dishes.
- Gave superb catered service to guests and insured all needs were met by anticipating guest’s needs continually and fulfilled them appropriately.
0-5 years of experience
Provided outstanding customer service that regularly exceeded expectations
- Assisted customers in decision making
- Maintained accurate handling of monies and provided exact change
- Maintained a professional and friendly appearance at all times
0-5 years of experience
Provide first-rate service to large and small parties including specials parties
- Provided distinguished service to guest from every part of the world
- Excellent capability of anticipating guests’ needs and fulfilling them appropriately
- Provided detailed information of menu items
- Ability to be patient under stressful circumstances
0-5 years of experience
Demonstrate applicable five star services to guests in various events seating up to 200 hundred people.
- Started as busser; promoted to server due to years of experience.
- Received an additional job in the Conference Department due to hardworking
- Complete tasks such as setting up tables, preparing meals, and handling customer
6-10 years of experience
Served all guest in main ballroom for special events
- Learned and performed several duties in a fast paced environment
- Developed excellent communication skills
- Trained new employees on basic banquet serving techniques
- Honed strong communication skills
- Gained thorough knowledge of banquet serving and hospitality industries
0-5 years of experience
Participated in Banquet Events for Auctions, Fund Raisers and Weddings in excess of 400 people.
- Managed section over 25 people for each event.
- Provided superior customer service and great productivity that led to management recognition.
- Solved customer service problems by efficiently notifying management staff.
- Team player that earned trust and appreciation from both employees and members at the Club.
0-5 years of experience
Work independently in hotel restaurant and bar including opening duties, guest service and closing duties
- Assisted with monthly inventory of alcohol
- Learned all aspects of completing payroll for restaurant employees
- Responsible for answering all phone calls and directing calls appropriately
- Responsible for overall organization of front desk and guest check-ins
- Organizes relays between guest needs and departments to fulfil guests needs
- Ensures complete guest satisfaction
0-5 years of experience
Greeted guests and responded to requests in a friendly manner
- Responsible for appearance of banquet rooms before, during, and after events
- Capable of anticipating guests’ needs and able to fulfill them appropriately
- Monitored temporary help and corrected mistakes
0-5 years of experience
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Take orders from patrons for food or beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Clean tables or counters after patrons have finished dining.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Collect, organize and wash dishes.
0-5 years of experience
Set-up buffets, run coffee breaks, set-up BOH, set-up FOH, set up BEO for next day
- Knowledgeable of allergens, food items, dairy products, wine vineyard, and surroundings
- Set-up beverages, coffee, desserts, breakfast, lunch, and dinner stations
- Leader of a team for synchronize seated dinners with choice of entrées
- Listen, follow instructions, take ownership, and exceed guests’ expectations
- Explain menu to guests, offer wines, take orders, and follow steps of service
- Bartend simple, deluxe, and premium liquor selection bars
0-5 years of experience
Provide Five-Star, Five-Diamond experience to guests in high volume settings.
- Provide guests with guidance in wine selection according to region, style, varietal, and food pairing.
- Respond to inquiries regarding meal preparation, up-selling appetizers, specialty beverages, and desserts to increase guest check averages.
- Lead staff in hospitality training, completing side work, processing paperwork, and organizing pre-shift meetings.
- Highly skilled in mixing, garnishing and serving cocktails, keeping track of alcohol inventory and drink pricing.
- Setting up banquet events, keep track of banquet inventory, promptly serve all food courses and regularly check on guests to ensure satisfaction with each food course and beverages.
0-5 years of experience
Setting up the banquet event (breakfast, coffee break, lunch, or dinner) according to Banquet Event Order (BEO) and standards.
- Prepare tables for example tablecloths, folder napkin, silver ware, china, and water.
- Stock and preset our stations with beverages, napkins and enough trays.
- Greet and address guesses to their tables.
- Serve food efficiently course by course and beverage following the etiquette
- Ensure and anticipate guesses needed and request.
- Keep beverages fill, all areas clean, and bussing tables.
- Breakdown the event as the room was before the event.
0-5 years of experience
Responsible for setting up banquet room as instructed by Supervisor to include linen, service ware and glassware and responsible for setting up buffets, coffee breaks.
- Greet guests and respond to requests in a friendly and courteous manner;
- Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function;
- Once banquet is complete, reset banquet room according to banquet event order to ensure the readiness of the room for the following function;
- Comply with attendance rules and be available to work on a regular basis;
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages;
6-10 years of experience
Set up the bar for each shift.
- Made and served cocktails.
- Took orders and served food.
- Utilized cash registers to cash out customers, micros check systems and credit card machines.
- Performed closing duties including running various reports, paid tips out to servers, handled large amounts of cash and closed up business.
0-5 years of experience
Set tables with proper linen, flatware and glassware
- Acknowledged and greeted guests in a friendly, courteous and respectful manner.
- Served food courses and cold/hot beverages to guests
- Setting up, serving, and breaking down events (buffets, plated meals & receptions)
- Communicated with guests effectively and provided excellent hospitable service to guests
- Provided information to guests regarding food ingredients
- Attended and anticipated guest’s needs
- Cleared tables and cleaned dining room and completed side work
0-5 years of experience
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
0-5 years of experience
Organize the event room before guests arrive and set the tables with clean, ironed linens and centerpieces.
- Arrange each place setting with the right dishes, silverware, wine and water glasses. Ensuring that all items are clean and free from water spots and chips
- Help guest find their seats and fill drink orders. Monitor the buffet and refill trays as needed.
- Be knowledgeable about each dish to answer questions from guests.
- After service responsible for cleanup and breakdown of the service.
0-5 years of experience
- Provided a welcoming environment for customers to have a pleasant experience.
- Provided excellent customer service as part of a team.
- Ensured that banquet room was set up to clients specifications.
- Recommended wines and other drinks to customers.
- Took orders from customers and served food, drinks and deserts.
- Checked to ensure that customers are enjoying their meals – took action to correct any issues, as needed.
- Cleaned tables and other areas as needed, after clients departed.
6-10 years of experience
Work on a team to serve meals timely and efficiently, being responsive to the guest needs.
- Prepare a relaxing and comforting environment at banquet events.
- Direct guests to designated seating areas and attend to all of their needs during the function.
- Prepare food in a clean and sanitized environment.
0-5 years of experience
- Assisted in preparing food and desserts for parties and events.
- Transported entrées, snacks and beverages throughout hospital.
- Meticulously organized various rooms, table settings and buffets tables.
0-5 years of experience
Set-up/Break down for all banquets and breakfast.
- Restocking/Inventory for all items.
- Maintained clean work environment in order to comply with health regulations guided by the State Health Department.
- Handled all cash and deposits per shift.
0-5 years of experience
Attend roll call meetings before events to learn function particulars, including guest expectations
- Responsible for making the function space visually appealing and presenting the menu offering; including linen and table setting, food station design, and beverage service.
- Carry out service procedures during all phases of a catered event from setup to breakdown
- Greet guests with a welcoming ambience and respond to requests in a friendly and courteous manner.
- Replenish beverages as necessary, and check with guests for overall satisfaction
- Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
- Promptly remove dishes as guests complete each course and/or meal
0-5 years of experience
Cashiered and processed all payment types and coupons to perfection.
- Bussed, cleared cleaned and set tables in a quiet and effective manner.
- Delivered quality service by providing a warm and welcoming environment.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
0-5 years of experience
Responsible for meeting and exceeding the expectations of all guests. The banquet server is responsible primarily for assisting in serving, setting-up, and clean-up of all banquet functions.
- Knowledgeable of event menu items and their contents appropriate table settings and service ware, and the correct preparation and garnishing methods.
- Ability to follow directions from banquet event orders.
- Ability to carry large and heavy trays on a continuous basis throughout a shift.
- Attend to all the guests promptly.
0-5 years of experience
Follow the standards of banquet event order to setting up banquet room include linen, service ware and glassware and providing efficient service of food and beverages to guests
- Assisted with catering events such as meeting with clients, arranging for auxiliary services, catering planning, and room set-up.
- Greet guests and respond to requests in a friendly and courteous manner
- Reset banquet room according next banquet event order after banquet is complete
0-5 years of experience
Prepare room and/or venue for event of various sizes.
- Work closely with coordinator to ensure all details are met.
- Duties include and not limit to setting up tables, linens, chairs, silverwares, and glassware.
- Anticipate guests’ need continually and fulfill them appropriately.
- Deliver food and/or beverage as instructed.
- Take down/clear/clean premises along with stripping tablecloths and napkins.
0-5 years of experience
Answered incoming calls and email inquires
- Recommend lodging options based on the guests’ needs
- Process reservations through the V1 system
- Secures and processes advance deposits when making guest reservations.
- Assist guests with any special requests they may have for their stay.
- Schedule guest resort activities, tee times, spa appointments and dinner reservations
0-5 years of experience
Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room are set as contracted. Confirm and setup A/V equipment needs to contract for the event.
- Be in communication with the lead catering staff regarding any special needs.
- Prepare rooms for use; adjusting lights, sound volumes, and temperature as needed for before guests arrive.
- Work with Guest Services to transport any and all items needed for an outdoor event not within the Conference Center and tent areas.
0-5 years of experience
Serve food and/or bartend at events such as weddings, private parties, concerts etc.
- Operate a Point of Sale system
- Set up rooms for events by moving tables, chairs, etc.
- My experience at this place of employment also included more ‘traditional’ serving and hosting when assisting at the casino’s other venues.
- Ensure that all guests felt welcome and their needs met while maintaining a professional and friendly demeanor
0-5 years of experience
Attentively listen to pre-shift meeting conducted by banquet team leader
- Prepare and serve meal accompaniments to guests.
- Perform set up and breakdown of various stations.
- Bus and set tables.
- Maintain complete knowledge of and comply with all departmental policies/service
- Anticipate guests’ needs, respond promptly and acknowledge all guests.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Complete pre-function side-work: set linen/skirting on tables, fold napkins, set tables
0-5 years of experience
Responsible for setting up banquet room as instructed by Supervisor to include linen, service ware and glassware.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
0-5 years of experience
Responsible for setting up banquet room as instructed by supervisor to include linen, service ware and glassware
- Greet guests and respond to requests in a friendly and courteous manner
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- Once banquet is complete, reset banquet room according to supervisor’s specifications to ensure the readiness of the room for the following function
0-5 years of experience
Dedicated to providing a memorable four star hotel guest experience.
- Decorate dining area and maintain ambience at all times.
- Replenish buffet for corporate and social functions.
- Memorize menu items and food ingredients.
- Provide table service, bartend and cocktail service as needed.
0-5 years of experience
Preparing rooms for various events
- Greeting all guests warmly upon entering the hotel
- Communicating needs, problems, and concerns from guests to management
- Serving food and beverages to guests
- Bartending certain events
- Handling and setting up A/V equipment as needed for events
- Performing basic cleaning tasks
0-5 years of experience
Greets guests in a positive manner.
- Performs necessary tasks to serve guests and able to handle all guest requests
- Guide the guest through all phases of their experiences in the banquet or event
- Sets up, monitors, refreshes and breaks down coffee station, receptions and buffet tables for specific group functions.
- Resets banquet rooms in preparation for the next function
0-5 years of experience
Responsible for excellent customer service.
- Setting up and decorating banquet rooms for full service events.
- Serving guests at large events such as wedding receptions, dinners, and conferences.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
0-5 years of experience
Sets banquet rooms and halls as per instructions of the event manager
- Delivers beverages as per guests’ instructions
- Anticipates guests’ needs continually and fulfill them appropriately
- Engages in teamwork to give guests a fluid dining experience
- Maintains cleanliness throughout the event
0-5 years of experience
- Set tables for event accordingly with linens, flatware, glasses, etc.
- Served customers and carried football tray with 8-10 plates per table
- Cleared tables after each course meal
0-5 years of experience
- Demonstrate genuine hospitality while greeting and establishing rapport with guests.
- Maintained table setting by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Follow all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Set dining tables according to type of event and service standards.
0-5 years of experience
- Serving food and drinks with five diamond service.
- Displaying knowledge of food, wine and ingredients
- Responsible for closing duties. Restocking beer/liquor bottles, cleaning & garbage disposal etc. were among the tasks performed.
- Plating up food and ensuring plate presentations & food quality are of the highest standard possible.
- Reading BEO’s thoroughly, scanning them for special needs and add-ons.
0-5 years of experience
monitor food distribution, ensuring that meals are delivered to the correct recipients and that
guidelines, such as those for special diets, are followed
- carried out; rolling silverware, setting up food stations or set up dining areas to prepare for the next shift or for large parties
- stock service areas with supplies such as coffee, food, tableware, and linens
- monitor food preparation or serving techniques to ensure that proper procedures are followed
0-5 years of experience
- Deliver exceptional, fast, and friendly service in intimate private dinners as well as large events
- Ensure consistency in preparation and presentation of food and drinks
- Executed five star, five diamond service with every interaction and transaction taken place on property
0-5 years of experience
Set up table linens, china & silverware, beverage stations, etc. for banquet functions
- Greet banquet guests, serve meals and beverages
- Ensure proper storage of items
- Maintain work stations & dining area in clean, orderly fashion
0-5 years of experience
Responsible for the event planning, table and seating preparations, scheduling the service staff and passing on specific roles to each employee.
- Meeting the standards and specification requested by clients
- Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.
- Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
- Communicate all BEO changes to catering office and affected departments.
- Coordinate with banquet staff set-ups, changes and time schedules for all functions.
- Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
- Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.
- Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
0-5 years of experience
Prepare ceremony/reception event space
- Provide service up to 200 guests simultaneously
- Communicate and assist with guests needs
- Train new employees on job tasks
- Perform tidying duties at the end of events
Banquet Server Duties and Responsibilities
Specific job duties for banquet servers vary based on their employer. However, there are several core tasks common to all banquet servers, such as:
Interact with Guests Banquet servers greet guests as they arrive. Providing strong customer service, they check on guests and ensure customer satisfaction. They listen to comments or complaints and respond accordingly.
Set up Banquet Area Placing tables and chairs, putting up decorations, and preparing serving stations, banquet servers ensure the event is properly set up for guests. They anticipate guests’ needs as they arrange the event area.
Serve Food and Beverages During the event, banquet servers serve food and beverages, taking orders and offering dishes to guests, making sure that there is enough food for everyone.
Bus Dishes Banquet servers collect used dishes and utensils from tables and return them to the dishwashing area. They make sure that all dishes and utensils are clean before use.
Maintain Cleanliness In addition to maintaining cleanliness and sanitation in serving food, banquet servers ensure the area is clean and tidy. They clean up messes and spills during the event, wiping surfaces to keep the area presentable.
Banquet Server Skills and Qualifications
Being a banquet server requires a high level of professionalism. Banquet servers are personable, offering great customer service to their guests. Employers usually look for candidates who have one to two years of experience working in server positions. In addition, employers look for the following skills and qualifications:
- Communication skills – to engage with guests and to work collaboratively with team members and managers
- Physical dexterity – Banquet servers work on their feet for the majority of their shift, lifting and carrying heavy trays, bending, pulling, stooping, or pushing
- Knowledge of food equipment – banquet servers occasionally operate machinery, such as mixers, food processors, food cutters, blenders, coffee machines, and meat slicers.
- Multitasking skills – working in a fast-paced environment, banquet servers are comfortable switching between tasks and working quickly to attend to different needs while maintaining poise
- Professionalism – maintaining a high level of professionalism, banquet servers have an eye for presentation, making sure the tables are set and all uniforms are clean and presentable
Banquet Server Education and Training
Although there are no educational requirements to be a banquet server, many employers prefer at least a high school education or GED. Banquet servers receive on-the-job-training to learn the specific processes and procedures of their company. Some employers may have handbooks and guides for procedures. Depending on state laws, employers might also require a certificate.
Banquet Server Salary and Outlook
The average annual salary for banquet servers, categorized by the Bureau of Labor Statistics as “food and beverage serving and related workers,” is $19,000, or $9 an hour. The lowest ten percent of banquet servers earn less than $8 an hour, while the highest-paid ten percent make over $12 an hour. In addition to hourly wages, banquet servers also receive tips. Employment for jobs is expected to grow 14 percent in the next 10 years. This growth is faster than the national average for all occupations. As people continue dining out, there will be a larger demand for workers, such as servers, in the food industry.
Helpful Resources
Are you interested in becoming a banquet server? If you would like to learn more about this job, here are some helpful resources to get you started: Tips for Banquet Servers – This article contains helpful information on what it’s like to work as a banquet server. These tips include: keeping tables clean, focusing on presentation, and preparing for heavy lifting.
The Restaurant Managers’ and Waiters’ Guide Book – Written by James Caldwell, this book contains advice for keeping customers happy. Providing great customer service is the top priority for banquet servers. This book offers practical tips for navigating tricky customer service situations, making customers satisfied, and staying upbeat while on the job. The Food Service Blog – This blog contains a wealth of advice from industry experts in food service. Topics covered range from marketing and business plans to customer needs and menu development.
Remarkable Service – This book, written by the Culinary Institute of America, is a comprehensive guide to restaurant service techniques and principles. It contains real-world scenarios to help servers practice their customer service skills and navigate a variety of situations that food service professionals face.
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Banquet Server
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
