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Catering Coordinator Resume Samples
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6-10 years of experience
Responsible for setting schedule and being a productive self starter, looked to by other members of the Catering team for guidance on a daily basis.
- Ensure all necessary tools and equipment required for each order are available and used according to established standard guidelines.
- Assisted fellow catering attendants with food preparation, delivery, and clean up. Critical in maintaining highest standards related to food safety and quality, current board of health score: 100.5%.
- Conducted administrative and clerical procedures and promoted to catering coordinator role to assist with scheduling and daily coordination of all catering orders.
- Excellent communication and hospitality skills, recognized by clients on a daily basis.
- Verse in opening procedures of Conference Center, including audio visual equipment operation.
0-5 years of experience
Prepares the store front for service by operating, stocking, and cleaning the store. Provide superior customer service by creating a pleasant atmosphere for customers. Manages the cash register.
- Ensured that the service counters and working areas, and public areas are kept hygienically clean
- Increased revenue by $500 a week
- Established a benchmark of best practices for catering.
0-5 years of experience
Coordinated and executed small and large company-wide events for up to 10,000 guests
- Managed a group of 10 employees daily to make sure catering department ran smoothly and efficiently
- Took inventory and maintained cleanliness of all supplies
- Implemented a more efficient system for day-to-day catering and event orders
- Handled catering inquiries and ensured client needs from start to completion of event
0-5 years of experience
Direct point of contact with all customers through all stages from initial contact, proposal negotiations and finalized booking of catering and event sales. Event coordination and management of staff, vendors and clients.
Office management duties to include daily book keeping, accounts receivable and payable.
- Directly led to increased business sales by building strong client relationships with key corporate accounts
- Increased efficiency and significantly reduced variable and food costs by creating and implementing multiple
- Increased customer retention by personally developing a customer feedback tool and resolving customer
6-10 years of experience
Developed and nurtured relationship with 30-40 clientele daily to buy and maintain our service.
- Increased company revenue by 20% between 2007-2009 by selling our service to potential clients through on-site presentations and negotiations.
- Coordinated new marketing and sales strategies with team members.
- Advised and trained new employees on how to sell our product and maintain customer relations.
10+ years of experience
Cultivated strong relationships with clients and vendors, resulting in repeat business and outstanding feedback ratings.
- Built and maintained business clientele relationships, ensuring a high quality guest experience.
- Developed and managed full service meetings and event programs, including client communications, catering menu coordination, banquet set up, audio visual and specialty services.
- Assisted Director of Sales with proposals, contracts, marketing material, and daily reports.
- Worked continuously with the front desk and restaurant team to improve functions by being readily available and positively influencing decisions by fellow colleagues.
- Created and maintained client files, group blocks, billings, and invoiced all charges.
0-5 years of experience
Responsible for catering of high-profile congressional events and research seminars
- Increased catering sales by over 30% over the same period in previous years by improving customer service, modernizing aesthetic presentation, and helping to
- Prepared contracts, proposals, and banquet event orders
- Oversaw preparation and execution of up to 11 events per day
0-5 years of experience
Responsible for understanding the intricacies of planning, producing and delivering orders within a deadline and with complete accuracy.
- Work on an individual basis with customers to create orders and provide quotes through phone, e-mail and in-person communication.
- Created and maintain a database that tracks customer information and orders.
- Work in conjunction with management team to integrate catering operations into daily business operations of Café by creating schedules of events.
- Created and maintain two productive Corporate Catering Accounts and helped develop/test a procedure for issuing invoices for these clients.
- Increased sales with a consistent 40% margin of growth by building a strong rapport with customers.
- Tracked and forecasted sales to give an accurate picture of operations in the Café.
0-5 years of experience
Provided above average customer service and product to local businesses, schools and community organizations.
- Responsible for credit card, cash transactions and closing out on POS for Catering and Café.
- Promoted, prepared, and provided pleasant and responsive catering experiences.
- Build and maintained steady base of contacts and customers by calling on local businesses and organizations, encouraging them to engage catering services for their social and business events.
- Prepared sandwiches, salads, soups and baked goods for catering orders/deliveries.
0-5 years of experience
Prepared full catering orders (i.e. food preparation) and coordinated deliveries
- Compiled and maintained customer files to include: investigating and resolving complaints about food quality / service
- Promoted, prepared and provided pleasant and responsive catering experiences
- Maintained database for tracking sales, cold calls, repeat business and new business
- Processed computerized invoices utilizing Microsoft Word and Excel
- Designed menus and décor for various events
0-5 years of experience
- Assisted with building catering sales by calling on local businesses and organizations via phone, e-mail, mailings, and networking
- Confirmed and prioritized catering orders to ensure that all items are prepared accurately and on a timely basis
- Provided excellent customer service by describing all catering menu items offered and accurately answered questions about menu items
- Conducted follow up phone calls weekly to ensure guest satisfaction
- Worked in conjunction with Manager on Duty to organize and execute delivery schedule
- Received corporate commendations on a regular basis for exceeding sales for period goal
0-5 years of experience
Assisted management teams in running shifts and completing daily operating tasks.
- Recruited, interviewed, selected, and completed orientations for new team members.
- Developed procedures to help managers improve cost controls.
- Scheduled and coordinated catering and delivery orders.
- Implemented local store marketing campaign, resulting in sales increases, attracting new customers, and improving community relations.
6-10 years of experience
- Expanded the hotel’s private events through corporate meetings, breakfasts, and lunches.
- Improved the meeting revenue by 27% from the year before.
- Coordinated each event through budgeting and forecasting event space, negotiations to ensure the highest revenue, planning the events, setting up/breaking down event space and communications to ensure guest satisfaction.
- Coordinated Reservations and Group Sales Departments to expand our customer base.
0-5 years of experience
Administered credit card payments, invoiced & created BEO’s for incoming orders.
- Created monthly sales report & handled general administrative and miscellaneous duties.
- Organized vendor & client’s files with previous invoices/receipts & orders.
- Created a secure spread sheet to store the client’s account payment and contact information.
- Assisted with preparation of meals and delivery orders.
- Gathered & inspected the required items & food orders to expedite the delivery order.
0-5 years of experience
Put together weekly and monthly financial reports in order to track Parkwood revenue and increase profitability
- Managed and maintained Parkwood’s website, Facebook page, and Daily Email List in order to increase awareness and customer loyalty
- Performed daily administrative duties
- Managed workers to set-up and tear down, prepped food, served food/drinks at events with over 3,000 guests
0-5 years of experience
Tracked catering budget
- Led banquet event meetings with the Director of Sales & Marketing, Director of Food & Beverage and the Executive Chef
- Coordinated events with up to 200 guests
- Communicated with multiple clients professionally and in a timely manner
- Maintained Sales Administrator tasks
0-5 years of experience
Handled catering inquiries and develop catering programs to suit individual needs
- Booked reservations and discuss menus with clients
- Maintained accurate filing system and records
- Resolved client problems and addressed complaints
- Trained wait staff and banquet servers in procedures and etiquette
- Assisted in serving banquets when needed
0-5 years of experience
Promoted to the catering department to assist with the increased volume of private events.
- Assisted Catering Director and managers with events and event details.
- Booking and servicing in all aspects of events for groups with 50 guests or less.
- Developed new client relationships and new accounts to increase overall revenue
0-5 years of experience
Set up catering functions for guests of 50-200 people
- Prepared invoices for customers with prices and food options
- Actively participated in San Antonio Chamber of Commerce
- Oversaw catering team which consisted of 6 individuals
0-5 years of experience
Organized pre and post opening departmental operations.
- Facilitated training of all newly hired Catering and Event personnel.
- Developed standard operating procedures for Catering and Events Departments.
- Completed event planning and logistics for E-Events, Social and Corporate Markets.
- Coordinated internal and corporate meetings, social events and sleeping rooms.
0-5 years of experience
- Provided administrative support to the Catering Manager.
- Booked small corporate groups.
- Handled the department’s daily operations in the absence of the Catering Manager.
- Consistently achieved top ratings in customer satisfaction survey on assigned corporate accounts.
0-5 years of experience
- Managed and prepared reports for key operational meetings
- Used multitasking skills to handle customer and peer inquiries and requests in an efficient and effective manner
- Became proficient with Galaxy and Daylight hotel systems through daily use
- Learned duties of and assisted two senior catering manager and ten sales managers
- Learned basics of multiple hotel departments through support and communication (Banquets, housekeeping, engineering, maintenance, purchasing, and sales)
- Established vast hotel network through frequent communication and support
0-5 years of experience
Responsible for maintaining and updating client files and orders
- Prepared and presented “[company name]”presentations reaching out to new clients
- Initiated quality assurance plan to ensure satisfied clients
- Responsible for the proper execution of all catering events to include: weddings, corporate meetings and banquets
- Recruited new staff and assisted in the training of catering employees
- Helped manage employee files
- Supported upper management as needed
0-5 years of experience
Supported the Director of Catering, four Catering Managers, and the Business Travel
Manager
- Responded to telephone inquires by determining client’s needs and specifications for referral
- Ensured that all catering functions were finalized
- Assisted executing events
- Processed catering contracts and distributed to other departments
0-5 years of experience
- Organized ground handling and catering requirements for World Airways AMC Military
- Obtained Caterers for new departure cities and countries not frequently flown to.
- Established and maintained communications with airline personnel in charge of passenger food service.
- Coordinated with Caterers to ensure implementation of proper company food safety
- Prepared and updated catering orders and provided loading information as necessary.
0-5 years of experience
Managed 12 university catering departments within the district
- Interviewed, coached and mentored new catering managers
- Trained accounts during implementations of the Flavours Program, CaterTrax and Sodexo Operating Systems
- Organized 1600 guest galas, opened luxury suites at Kansas State Stadium and assisted during bids for major contracts
6-10 years of experience
- Maintained an ongoing contact with customers by seeking feedback on all catering orders
- Pursued and secured new accounts by distributing promotional offers
- Ensured all catering and take-out orders were packaged properly and in a manner that kept them from falling into the Food Danger Zone
0-5 years of experience
Managed catering events and client communications
- Remained flexible in order to carry out duties and responsibilities at event sites and restaurant functions.
- Explained how various menu items were prepared, describing ingredients and cooking methods.
- Designed and implemented event themes and décor.
0-5 years of experience
- Established relationships with clients to increase sales activity within the department
- Assisted clientele with menu selections and pairings for social events and executive meetings
- Conducted site inspections and provide creative alternatives when desired space is unavailable
- Disseminated incoming inquires, produced proposals, contracts, invoices and processed payments
- Coordinated and distributed group resumes and banquet event orders to department heads for weekly meetings
- Created an electronic meeting kit to better facilitate clients in the decision making process
Catering Coordinators Duties and Responsibilities
The type of company a Catering Coordinator works for will greatly determine their duties and responsibilities. There are, however, several common primary duties nearly all Catering Coordinators can expect to perform. A review of current job listings identified the following main responsibilities.
Book and Plan Events Catering Coordinators spend a large part of their time creating, arranging and implementing various culinary events. This may include menu planning, room setup, service supervision and billing services, just to name a few tasks. The Catering Coordinator will also assemble a catering team based on the type of event. They will work with servers, bartenders, chefs and vendors to ensure the appropriate services and amount of staff are prepared for the event. Catering Coordinators may also order supplies for events or may direct staff to make the purchases.
Provide Consultation A Catering Coordinator is expected to meet with clients to discuss their event, answering any questions they may have, conduct property tours, promote facilities and services and draft contracts and agreements. Responding promptly to new client inquiries and current clients’ requests are vital tasks. It is the job of the Catering Coordinator to actively pursue potential clients and secure their business.
Sell Services and Facilities The Catering Coordinator works with various vendors and venues to provide clients with quality fare and facilities for their events. Selling the services of these vendors is one of the most important duties of a Catering Coordinator. Even for Catering Coordinators working in settings that largely produce all services in-house, such as hotels, sales are important. Instead of selling other vendors services, they focus on their company’s upgrades and top tier packages.
Catering Coordinator Skills
Catering Coordinators are highly organized and have a real desire to provide great customer service. They must be expert problem solvers and work well in a fast-paced environment. Being able to communicate effectively both verbally and in writing with clients, vendors and staff is imperative, as well. In addition to these traits, employers look for applicants with the following skills. Core skills: Based on job listings we looked at, employers want Catering Coordinators with these core skills. If you want to work as a Catering Coordinator, focus on the following.
- Planning events, directing staff and delegating hands-on duties
- Creating and following budgets
- Understanding food preparation and catering practices
- Proficiency with Microsoft Office software, such as Word and Excel
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your repertoire of skills and broaden your career options.
- Project management experience
- Experience in sales
Catering Coordinator Resources
There are some helpful and informational resources available on the Web for those interested in becoming a Catering Coordinator. We scoured the Internet and found these links full of learning opportunities and the latest industry news. On the Web
Jays Catering Co. – Get tips, ideas and learn about latest trends in catering by following this popular Southern California catering company’s blog.
24 Carrots – This catering company blogs mainly about wedding services, but provides beautiful pictures of events and food and gives insight into what is trending in wedding catering at the moment. Twitter
@UOCatering – The University of Oregon tweets pictures, recipes and news about the catering events on their campus on this often updated feed.
@ReemCatering – Get recipes and ideas from this British catering company. Industry Groups The National Association for Catering and Events – The NACE is the first national organization for caterers and event professionals. They offer education opportunities, certification assistance, and the chance to network with like-minded professionals.
Society for Hospitality and Foodservice Management – The SHFM is a society for those who oversee workplace hospitality and all facets of corporate food service. They offer conferences, networking events, career development assistance and educational and research resources.