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Claims Adjuster Resume Examples Resume Example (Text Version)

Whether you’re a seasoned professional or want to cook professionally after binging The Bear, a well-written resume can help. These professional service crew resume samples, writing tips and a great online builder can help you tailor your application and avoid writing an over-seasoned mess.

[Your Name]

[City, State ZIP Code]

[Email Address]

[Phone Number LinkedIn]

Resume Summary

[Insert your summary here. This should be a brief statement highlighting your core qualifications and career goals.]

Summary of Qualifications

  • [Insert qualification #1]
  • [Insert qualification #2]
  • [Insert qualification #3]
  • [Insert qualification #4]

[Type of] Skills 

  • [Add relevant accomplishment or responsibility related to Skill 1]
  • [Add relevant accomplishment or responsibility related to Skill 1]
  • [Add relevant accomplishment or responsibility related to Skill 1]
  • [Add relevant accomplishment or responsibility related to Skill 1]

[Type of] Skills 

  • [Add relevant accomplishment or responsibility related to Skill 2]
  • [Add relevant accomplishment or responsibility related to Skill 2]
  • [Add relevant accomplishment or responsibility related to Skill 2]
  • [Add relevant accomplishment or responsibility related to Skill 2]

Education

[Degree Earned]

[High School Name, Location]

[Graduation Date or Estimated Graduation Date]

  • [OPTIONAL: Add relevant coursework or academic achievements]
  • [OPTIONAL: Add any honors or awards received]

Work History

[Job Title #1 | Club or Employer Name #1]

[Location, Year]

[Job Title #2 | Club or Employer Name #2]

[Location, Year]

How to Write a Claims Adjuster Resume

Your claims adjuster resume format is as important as how you write your resume. This sample resume demonstrates the best resume layout hacks to follow: 1-inch margins, bullet points and clear resume headings for each of the following sections. 

  • Professional header and contact info:

    • Include your name, contact information and a professional email address.

  • Compelling summary statement:

    • A brief resume summary or objective highlighting two or three insurance-relevant skills, experience or accomplishments.

  • Highlight your skills:

    • Create a dedicated section to showcase hard and soft skills specific to insurance work, like liability investigations and analysis. 

  • Emphasize your work history:

    • List your work experience in reverse-chronological order: include job titles, company names, dates of employment, and key responsibilities and achievements for each role in a bullet list.

  • Supporting education section:

    • Detail your educational background, mentioning any relevant degrees, diplomas or certificates obtained.

  • Additional sections:

    • You can add resume sections for licenses, certifications, industry memberships or unions, awards, volunteer experience or spoken languages.

claims adjuster resume example
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How to Write a Claims Adjuster Resume Summary

The resume summary is your first professional pitch. It serves as a concise introduction to your resume and can significantly impact the hiring manager’s decision. Follow these guidelines to craft a compelling claims adjuster resume summary:

Keep it concise and impactful:

The resume summary should be a brief paragraph of three to four sentences. Focus on highlighting the most relevant qualifications and accomplishments that align with the claims adjuster role you’re targeting. 

Showcase your expertise:

Emphasize the experience and skills that make you a strong candidate for the claims adjuster position. Mention your years of insurance experience, proficiency in liability analysis, underwriting knowledge, policy investigations and any other relevant skills that set you apart.

Tailor it to the job description:

Customize your resume summary to match the requirements of the claims adjuster role you’re applying for. Use keywords and phrases from the job description to demonstrate that you possess the desired qualifications and understand the position’s needs.

Strong and weak Claims Adjuster Resume Examples summary

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“Detail-oriented claims adjuster with over six years of experience evaluating, negotiating, and settling insurance claims. Proven track record of accurately assessing damages, investigating claims, and delivering fair settlements in alignment with policy guidelines. Skilled in building strong client relationships and collaborating effectively with insurance agents and legal professionals to expedite claims processing. Adept at analyzing complex insurance policies and regulations to ensure compliance and maximize client satisfaction.”

This resume summary is convincing because it spotlights the candidate’s experience and critical skills relevant to the role. It emphasizes their expertise in client relationship management and complex insurance policies while showcasing proficiency in negotiation and analysis, displaying a well-rounded skill set for the role. 

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“Claims adjuster with some experience in handling claims. Worked with clients and other professionals. Familiar with insurance policies. Looking for a new job in the field.”

This summary must be more specific, highlight essential skills or accomplishments, and convey a strong sense of the candidate’s expertise or value.

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PRO TIP:

The resume summary works best if you have over three years of experience. Try the resume objective if you’re a first-time job seeker, freelancer or career changer. This alternative introduction pitches your transferable skills and downplays your lack of relevant experience. 

2

How to Add Your Claims Adjuster Work History

The work history section of your claims adjuster resume provides an opportunity to highlight your relevant professional experiences and accomplishments. Follow these guidelines to showcase your work history effectively:

Start with your most recent role:

List your work history with your current or most recent position as a claims adjuster. Include the name of the insurance institution, your job title and the dates of employment.

Focus on achievements:

Instead of listing job responsibilities, emphasize your accomplishments and contributions in each role. Highlight any improvements you made to organizational processes, successful initiatives you led, or positive outcomes you achieved. Use quantifiable metrics whenever possible to demonstrate the impact of your work.

Tailor it to the role:

Highlight experiences directly relevant to the position you’re applying for. Emphasize underwriting knowledge, customer satisfaction, liability investigations, and other insurance skills that showcase your suitability for the role.

Strong and weak Claims Adjuster Resume Examples work history

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Claims Adjuster | Mifflin Insurance Scranton, PA | June 2018 – Present

    • Increased claims resolution efficiency by 25%, leading to faster settlements and improved customer satisfaction.
    • Successfully settled 95% of assigned claims within policy limits, minimizing the need for litigation and saving the company over $500,000 annually in legal costs.
    • Collaborate with insurance agents, underwriters, and legal professionals to review and resolve complex claims cases.
    • Provide excellent customer service by communicating effectively with claimants and keeping them informed throughout the claims process.

This example works because it provides measurable accomplishments that display the candidate’s capacity to drive positive changes and perform their job duties. Including quantifiable metrics, such as increased claims resolution efficiency, strengthens the impact of their achievements. 

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Claims Adjuster | Mifflin Insurance Scranton, PA | June 2018 – Present

    • Handled personal and commercial claims.
    • Conducted inspections and interviews with claimants.
    • Prepared reports and documentation to support claims decisions.

This example needs specific details of the candidate’s job responsibilities. Additionally, it would benefit from quantifiable achievements that can make them stand out. 

3

How to Write a Claims Adjuster Education Section

Careers in insurance typically require a four-year degree in a business-related field. Follow these guidelines to present your educational qualifications effectively:

1Start with your highest level of education:

Begin the education section with your most advanced degree. Include the degree type, primary or focus area, institution name and dates of attendance or graduation.

Degree resume example:

Bachelor of Arts in Accounting, Pennsylvania State University
Camp Hill, PA | September 2012 – May 2016

2Highlight specialized certifications and training:

Emphasize any certifications or specialized training that enhance your qualifications as a claims adjuster.

Certification resume example:

Chartered Property Casualty Underwriter | CPCU Society
August 2017

3Showcase relevant coursework and research projects:

Mention any coursework or research projects that demonstrate your expertise in insurance, financial literacy or relevant areas of study. This can provide insights into your knowledge and skills in the field.

Relevant coursework resume example:

Insurance Management | Pennsylvania State University

4Include notable institutions or educational affiliations:

If you have attended prestigious educational institutions or are affiliated with reputable insurance associations, highlight them to strengthen your resume’s credibility and showcase your commitment to excellence.

Membership association resume example:

Member, International Association of Insurance Professionals

5Mention professional development activities:

Highlight workshops, conferences or training programs you have attended that are relevant to insurance. Include the program name, organization and dates to demonstrate your commitment to staying updated with the latest trends and best practices in the field.

Professional development resume example:

Cyber Liability: The Expanding Need for Coverage
Academy of Insurance | November 2018

4

15 Skills For Your Claims Adjuster Resume

We covered how to incorporate soft, hard and technical skills throughout your resume. Your skills section is the last place to add insurance skills you’d like employers to know about. Here’s a starting list of insurance-friendly skills to feature on your claims adjuster resume: 

soft skills

Soft skills

soft skills

Hard skills

  • Insurance policy analysis
  • Damage assessment
  • Investigative techniques
  • Legal and regulatory compliance
  • Report writing
soft skills

Technical skills

  • Claims management software
  • Data analysis
  • GIS and mapping tools
  • CRM systems
  • Telematics and vehicle diagnostics tools 
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PRO TIP:

Including a well-rounded mix of claims adjuster resume skills, you can effectively showcase your capabilities and suitability for the role. Remember to tailor your skills section to align with the requirements of the specific position you are applying for.

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20 Claims Adjuster Action Verbs

With the ease of online job boards and professional social media sites like LinkedIn, hiring managers can see dozens to hundreds of applications for a single opening. Unique action verbs and power words can help your resume stand out against the monotony of repetitive resumes. 

  • Analyze
  • Assess
  • Calculate
  • Collaborate
  • Communicate
  • Conduct
  • Document
  • Evaluate
  • Examine
  • Inspect
  • Investigate
  • Negotiate
  • Prepare
  • Process
  • Recommend
  • Report
  • Resolve
  • Review
  • Verify
  • Yield

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Additional Resume Sections

Consider adding the following sections to your claims adjuster resume based on your specific circumstances and to enhance your qualifications:

  • Certifications:

    Include a separate section to showcase relevant credentials.

  • Professional Development:

    Use a professional development section featuring workshops, seminars or educational programs to replace or supplement your education section. 

  • Awards and Achievements:

    If you have received recognition or awards for your performance or productivity, include a section to showcase these accomplishments.

  • Volunteer Experience:

    Replace your work history section with a volunteer section if you have less than three years of experience. Use this space to demonstrate relevant skills or attributes, such as organization, discipline and budgeting.

  • Language Proficiency:

    Since insurance institutions can host a diverse range of employees and customers, multilingual fluency could support your daily responsibilities. 

  • Memberships:

    Let hiring managers know about your membership to insurance-specific organizations or unions. 

Use a Cover Letter to Express Yourself

A resume is a concise overview of your skills and experience — a cover letter expands on this foundation. Add a cover letter to share one or two examples of how you excelled in similar roles or how your skills match a company’s needs. Use this sample as a guide, or visit our helpful resources to boost your application.

Claims Adjuster Resume FAQ

What is an example of a claims adjuster objective?

We recommend using a resume objective if you have little to no experience or want to change careers. Here’s an example of a claims adjuster’s resume objective

“Recent graduate with a Bachelor’s degree in Business Administration, eager to launch a rewarding career as a claims adjuster. Possesses strong analytical skills, attention to detail, and a solid understanding of insurance principles gained through coursework and internships. Seeking to apply academic knowledge and gain hands-on experience investigating, evaluating, and settling insurance claims at a reputable company.”

What skills does a claims adjuster need?

To start a career as a claims adjuster, focus on transferable skills that showcase your ability to provide efficient customer-first service. Here are a few examples: 

  • Problem-solving skills
  • Customer service
  • Ethical judgment
  • Adaptability
  • Collaboration

Should I tailor my resume to each job application?

We strongly recommend tailoring your resume to each job application. Read the job description, identify key skills and requirements, and customize your resume accordingly. Highlight experiences and achievements that directly relate to the claims adjuster position’s specific needs.

Should I include references on a claims adjuster resume?

Including references on your resume is optional. Create a separate document with references and provide it when specifically requested.