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Convenience Store Manager Resume Samples
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6-10 years of experience
Oversaw all administrative duties and store operations while attending to exemplary customer service.
- Streamlined operations, creating the highest level of sales within the company among the 30 different car wash locations.
- Implemented company strategies through merchandising, replenishment, product inventory, and loss prevention.
- Surpassed revenue goals in four consecutive quarters.
- Assisted in the opening of a new location through the recruitment and training of new staff.
0-5 years of experience
Supervised all operations of convenience store and enforced safety, health and security rules
- Ensured all categories within the store were maintaining the specific margins
- Created an innovative sales strategy and incentive program that increased sales and developed a program to ensure quality and consistent training for all new employees
- Hired, trained and evaluated personnel and promoted or fired employees when appropriate
- Inventoried stock and re-orders when inventory dropped to a specific level and monitored sales activities to ensure that customers received satisfactory service and quality goods
6-10 years of experience
Acted as liaison for store owners and coordinated services such as construction, security, network systems and other services as appropriate.
- Managed daily store operations including store financial performance, cash control, fuel, inventory, customer service and staff management.
- Supervised, trained and developed staff members in accordance with company policies and procedures.
- Followed proper standards for food safety and sanitation.
- Maintained positive working relationships with vendors and corporate office personnel.
- Ensured compliance with applicable laws, governing agencies, company policies, and contractual agreements.
0-5 years of experience
Responsible for overseeing store operations, supervising 20 employees, payroll and accounts receivable/payable.
- Efficiently managed all operational functions including receiving/back room inventory and store maintenance.
- Managed the cash drawer by taking in cash, making change, and accurately balancing the drawer.
- Coached personnel and evaluated the progress of the store to company’s standards of quality revenue and service.
0-5 years of experience
- Increased product sales by over 25% with improved customer service system
- Developed strong employee team exceeding store profit and loss (P&L) goals
- Handled or assisted with Divisional Manager’s responsibilities when needed
10+ years of experience
In charge of personnel management, to include hiring, firing, scheduling and training.
- Completed all relevant paperwork to include daily and week ending paperwork.
- Maintained inventory, banking and cash transactions, and ordering and stocking merchandise.
- Provided excellent customer service.
0-5 years of experience
- Responsible for day-to-day store operations, including scheduling, training, ordering, merchandising, inventory management, and supervision of staff employees.
- Established and enforced daily operating procedures and ensured all staff adhered to them.
- Provided excellent customer service to build rapport with customers in order to gain an increased customer base.
- Monitored daily pricing related to gasoline of my store, and others within my district work group.
- Completed and reviewed daily reporting of store operations, as well as 6 week reports and P&L reports to monitor store performance.
- Engaged with vendors and suppliers in order to ensure execution of product promotions, high merchandising standards, and appropriate inventory levels.
- Implemented and enforced vendor policies, and procedures.
0-5 years of experience
I estimated consumer demand and determined the types and amounts of many of the store goods sold.
- Hired, trained, and evaluated all the store’s personnel.
- Enforced safety, health, and security rules.
- Maintained effective inventory control of highly regulated items.
- Planned and prepared work schedules; and kept detailed records of employees’ work hours and time cards for bi-weekly reporting to the corporate
- Instructed staff on how to handle difficult and complicated sales.
- Kept records of in store purchases, sales, authorized payments, and merchandise returns while daily reconciling cash receipts and compiling daily
- Responded to written and telephone requests by corporate office for further
- Maintained pricing policies for merchandise from local vendors, according to corporate requirements.
0-5 years of experience
Operated a successful retail store
- Maintained a 98% inventory accuracy rate within the store.
- Established location as the number two sales store within the region.
- Managed a staff of 16 employees with a hire retention rate
- Ordered, stocked, inventory filled the ATM machine make deposits with no errors in cash handling.
0-5 years of experience
Balanced daily cash drawers to detect overages and shortages
- Scanned and audited daily deliveries to ensure accuracy
- Interviewed, hired and trained employees
- Administered TABC and safety training
- Provided quality service to customers and responded to questions, concerns and complaints
0-5 years of experience
Responsible for ordering products and kept track of the inventory for the store.
- Reviewed and input daily sales into the database.
- Responsible for training of the new staff.
- Managed and scheduled store staffing
0-5 years of experience
- Managed, trained and evaluated convenience store staff
- Mediated customers’ complaints and resolved problems
- Purchased and maintained inventory levels, merchandised products
- Achieved and maintained shrink loss below goal
0-5 years of experience
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventoried stock and reorder when inventory drops to a specified level.
- Instructed staff on how to handle difficult and complicated sales.
- Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Assigned employees to specific duties.
- Enforced safety, health, and security rules.
- Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Planned budgets and authorize payments and merchandise returns.
0-5 years of experience
Managed day-to-day store operations
- Prepared weekly work schedules
- Oversaw all aspects of store merchandise (ordering, stocking, and marketing)
- Completed basic convenience store accounting (counting of tills, safe drops, and preparation of deposits)
0-5 years of experience
Managed a convenience store with two food services in the store.
- Supervised staff of approximately 12, including scheduling for the store and food services.
- Maintained store inventory, including ordering and approved new purchases.
- Daily customer service and cash handling.
- Handled daily issues as they happened.
0-5 years of experience
Successfully operated and maintained the appearance of the flagship store
- Managed between 9 – 15 employees depending on the scheduling needs of the location
- Ordered merchandise and supplies for the location
- Successfully passed quarterly inventory inspections/bonuses awarded
- Maintained schedule for employees and submitted payroll on a weekly basis
- Processed daily accounts receivables for both businesses in location
0-5 years of experience
Prepared daily paperwork which included balancing daily sales totals and preparing bank deposits
- Prepared weekly work schedule for store personnel
- Interviewed, hired and terminated store personnel as needed within company guidelines
- Worked with inventory suppliers to ensure store was adequately stocked
- Programmed store cash registers (set up pricing, departments, etc.)
- Retailed invoices and worked with Back-office software
0-5 years of experience
Managed the day-to-day operations to maximize sales and profitability which includes ordering, scheduling, training, supervising employees, store image, profits, all controllable expenses, labor, inventory, cash, and shortages.
- Ensured the store was providing customer service that meet or exceeded standards and customer expectations.
- Regularly completed price surveys of the competition and observed competitors for changes. Executed price changes in a timely fashion, per policy.
- Supervised and coached direct reports in the performance of their duties, completed performance reviews and provided regular feedback to direct reports. Planned, scheduled and ensured that all staff adheres to store policies and procedures.
0-5 years of experience
- Responsible for safe and legal management of all facets of business unit operation to
- Implemented marketing programs and policies and trained employees. Provided timely performance reviews, motivation, recognition/discipline and wage administration.
- Assured proper handling of cash, checks, credit cards, coupons and lottery equipment/documents.
- Assured adequate inventory, price controls and implementation of approved motor fuel pricing.
- Screened/interviewed/selected/ employees and provided training, effectively leading and managing the entire employee group.
- Maintained effective merchandising through display, pricing, promotion and service. Made timely and accurate merchandise price markdowns within policy guidelines and authority delegations. Recommended merchandising strategies.
- Assured fast, friendly, convenient and courteous customer service.
0-5 years of experience
- Responsible for all aspects of store operations, such as hiring and termination of employees, ordering merchandise, receiving, pricing, and displaying stock.
- Completed and balanced all daily paperwork and deposits, enforced company policies and guidelines on grooming, cleanliness and uniforms.
- Safeguarded the sale of tobacco products, alcohol and lottery tickets to minors.
0-5 years of experience
Promoted from part times sales cashier to Assistant Manager to Store Manager
- Worked with community to increase sales through selling fuel fleet accounts
- Oversaw the remodel of a 2400sq ft store to a 4000 sq ft store
- Participated in Grand Opening of store
- Responsible for the hiring, coaching, scheduling and firing of staff of 10+
6-10 years of experience
- Implemented creative sales and marketing strategies that resulted in increased revenue
- Successfully developed new customer relationships and provided continuous support to existing customers
- Accountable for tracking food, supplies, equipment, and other inventories
- Responsible for hiring, training, scheduling, and dismissing employees
- Total receipts, balance against sales, deposit receipts, and lock facility at the end of the day
- Check quality of deliveries and services provided to customers and vendors
0-5 years of experience
- Ensured cash handling procedures including cashier accountability and deposit control were met.
- Initiated in-store inventory management and merchandising practices.
- Helped recruit, interview, and hire in-store associates.
- Controlled expenses, shrinkage and inventory levels in the store.
- Provided a clean, fun and safe environment for all employees and customers.
0-5 years of experience
- Forecasted sales, managed payroll, and completed required store inventories.
- Store operated high volume snack/coffee sales as was as 1.5 million+ in gasoline sales.
- Was the sales leader in many weekly company sales promotions.
- Over saw staff of 8-10 employees with full accountability of hiring, training/development.
- Manage the P&L and budgets and consistently ran above targeted profit projections.
10+ years of experience
Promote and resolve customer complaints, in a timely and professional manner
- Implement and enforce established daily operating procedures to ensure store is clean, adequately
- Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe
- Supervise, and discipline all store employees (and assistant manager) according to company policy
- Complete daily paperwork and computer entry in a timely manner as established by management
- Have the physical ability to perform all duties of a store cashier regularly
0-5 years of experience
Implemented an innovative customer service program, which tripled net profits in four months. Utilized leadership skills to motivate, train and retain 4 clerks and assistant managers. Responsible for all aspects of the store, including:
- Handled daily cash flow, bank deposits, and credit card transactions.
- Procured stock, merchandise, and receive product.
- Scheduled and calculate payroll for 6 employees.
- Operated cash register, credit card processor, gasoline monitors.
- Inputted daily settlement and accounts receivable through computer.
0-5 years of experience
- Increased sales to labor ratios and mastered inventory control.
- Mentored, developed and promoted several employees to management status.
- Managed all invoicing, AR/AP, People Soft HR systems, inventory systems and other office automated equipment and software
0-5 years of experience
- Oversaw activities directly related to making products or providing services.
- Directed and coordinated activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal
- Managed staff, preparing work schedules and assigning specific duties.
- Directed and coordinated organization’s financial and budget activities to fund operations, maximize investments, and increase efficiency.
- Established and implemented departmental policies, goals, objectives, and procedures, conferring with board members,
- Determined staffing requirements, and interviewed, hired and trained new employees, or oversee those personnel
- Planned and directed activities such as sales promotions, coordinating with other department heads as required.
- Determined goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
- Located, selected, and procured merchandise for resale, representing management in purchase negotiations.
10+ years of experience
Provided efficient, courteous and knowledgeable service to customers
- Assisted customers in selection of various merchandise.
- Maintained the premises both inside and out in a neat clean condition at all times.
- Responsible for strict control of stock and maintenance of sales, assuring that all laws and regulations were strictly enforced.
- Responsible for accurate management of money received through the sales of store products.
- Ensured that shelves were restocked with new merchandise.
0-5 years of experience
- Oversaw all sales and business development business functions, including, budget responsibilities. oil and gas distribution of over 300K a year and hiring and training of personnel.
- Consistently developed a strong relationship with suppliers and vendors.
- Developed good customer service skills to meet the demands of the public.
6-10 years of experience
Greet and assist customers, and present a clean, orderly, and pleasant environment to ensure 100% satisfaction.
- Recruit, select, train, assign, schedule, coach, counsel, and discipline employees; communicate job expectations; plan, monitor, appraise, and review job contributions; enforce policies and procedures.
- Contribute information and recommendations to strategic plans; prepare and complete action plans; implement productivity, quality, and customer service standards; resolve problems; complete audits; identify trends; determine and implement system improvements.
- Analyze financial variances; initiate corrective actions; control food costs by reviewing portion control, minimizing waste, and ensuring high quality of preparation.
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; maintaining parking lot and walkways; complying with legal regulations; and securing revenues.
- Ensure compliance with state and local alcohol, tobacco, and food service safety regulations.
- Enhance company reputation by accepting ownership for accomplishing new and different requests.
6-10 years of experience
Solve problems affecting the department’s service, efficiency and productivity.
- Implement and enforce procedures for daily operations to ensure a clean, organized and well maintained store and sufficiently stocked.
- Recruit and supervise the discipline of all employees of the store in accordance with the store policy.
- Motivate, mentor and encourage staff for better productivity.
0-5 years of experience
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Inventory stock and reorder when inventory drops to a specified level.
- Hire, train, and evaluate store personnel in sales and marketing, promoting or firing workers when appropriate.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
0-5 years of experience
Responsible for the overall management of store operations and gasoline sales
- Recruit, hire, develop, and train all store level personnel
- Maintain quality customer service while managing store operations to meet or exceed budgeted goals annually
- Control direct costs to achieve positive operating results
- Oversee approximately 6 associates including the Assistant Manager
- Maintain overall store conditions including inventory control, merchandising, and resets
- Input daily figures to balance the stores inside sales and gasoline sales
0-5 years of experience
Handle all merchandising, inventory control, ordering, cash control, and maintenance
- Direct sales floor activities, assist customers and address customer concerns.
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
6-10 years of experience
Manage accounts payable and receivable and inventory
- Count daily receipts and do daily banking
- Record daily gas inventory and usage
- Hire, train and educate employees on company policy and procedures
- Became assistant manager within 9 months of hire and manager within one year
10+ years of experience
Responsible for the daily managing of staff and the assigning of duties
- Executed daily operations of opening and closing store
- Maintaining accurate records of all pricings, sales, and activity reports
- Ensuring all corporate and local regulations and procedures are met and complied
- Managing and motivating staff to increase sales and ensure store efficiency
- Developing, researching and implementing marketing strategies
6-10 years of experience
- Responsible for personnel, including hiring, training and scheduling.
- Ordered and maintained inventory, and overall appearance of store and stock.
- Covered for personnel in all facets of job performance.
- Oversaw vendor supply and demand.
- Maintained cash safe and banking deposits.
0-5 years of experience
Manage 10+ employees in daily operation of a $100,000+ weekly business.
- Oversee all parts of daily operation from paperwork to interacting with customers, and ordering product to building displays.
- Conduct and participate in every aspect of operation from receiving trucks to stocking to corporate conference calls and meetings.
- Conduct staff training to meet performance standards.
0-5 years of experience
I was the manager of a convenience store within a chain of stores. I was responsible for a crew of 6 individuals and acheived about a million dollars in annual sales.
- Run the day-to-day operation of a convenience store. Duties included: hiring and firing of employees, ordering and merchandising inventory, and scheduling employees.
- Train new employees on store procedures and cash/inventory control.
- Track and control inventory and cash shortages.
0-5 years of experience
Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the Team, ensuring excellent customer service.
- Motivate, encourage, and challenge store cashiers.
- Promote and resolve customer complaints, in a timely and professional manner.
- Implement and enforce established daily operating procedures to ensure store is
- Maintain quality brand image standards as pass evaluations.
- Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management, and complete daily paperwork and computer entry.
- Monitor cash over/short, inventory shrinkage, and drive offs daily.
- Conduct Store meetings as needed with employees. ( A minimum of two monthly)
- Implement Monthly promotions, insure all POS (point of sale) advertising/signage is
- Communicate and perform all price change request, mark downs / ups.
- Communicate any problems with merchandise pricing to the Price
6-10 years of experience
I kept a daily record of cash on hand at opening, cash flow, and earnings in register at closing to determine when to restock change.
- I provided trained staff and managed staff scheduling, ordering, purchasing and budgeting tasks.
- I managed customer transactions with the store, and provided excellent customer service.
- I monitored store cameras and security, maintained upkeep of store and managed daily maintenance issues.
0-5 years of experience
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Oversee activities directly related to making products or providing services.
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
10+ years of experience
Top performing company location
- Hire and supervise all store personnel
- Train new managers for other store locations
- Maintain three 24-hour car wash facilities
- Supervised 8 convenience store locations
6-10 years of experience
Inventory stock and reorder as quantities drop to determined levels
- Enforce safety, health and security guidelines
- Train staff in procedures to correctly ID customers in age restricted sales
- Monitor cash security and complete banking requirements
0-5 years of experience
Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine focus of sales efforts.
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Monitor and keep in line with Board of Health kitchen guidelines.
- Monitor and keep in line with Board of Health food safety guidelines.
- Oversees training and coaching to foster growth within the organization.
- Daily monitoring of competitors pricing to meet or beat based on the market.
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[Convenience Store Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
