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Car Sales Associate Resume Samples
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0-5 years of experience
Consistently held position as one of the dealerships top-ranked salespersons each month.
- Displayed excellent negotiating skills in a strong persuasive manner.
- Held a considerable level of numeracy and the ability to work out costs.
- Exceeded in my profound business sense.
- Recommended a better system for handling incoming calls, which improved customer service to both call-in and walk-in prospects.
0-5 years of experience
Completed used and new car sales in a fast paced, results-oriented environment with no oversight.
- Utilized innovative marketing strategies that successfully showcased the entire used car inventory.
- Cultivated strong relationships with customers, and provided comprehensive, professional service.
- Appraised trade-ins, orchestrated financing documents, and prepared contracts for final approval.
- Designated as Salesman of the month 9 times, and received the General Manager’s Club Award.
0-5 years of experience
Assessed the needs of customers and located the appropriate vehicles to meet their requirements
- Conducted sales presentations which included vehicle highlights and information, comparing and contrasting competitive models, and demonstration of vehicle operations
- Successfully negotiates prices, up-sold warranties, products, and services, completed sales and purchase contracts, closed sales by overcoming objections, and explained financing options
- Consistently exceeded sales goals and maintained a position in the top 10% of sales earnings
- Assisted in leading the car dealership into the top 20 in the entire region
0-5 years of experience
Sold new and used cars; Increased sales by 50%.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic
- Built strong client relationships and provided high value-adding services, resulting in a 15% company
- Participated in various incentive programs and contests designed to support achievement of production
0-5 years of experience
Exceeded sales objectives by 40% over seven-month period.
- Awarded “Salesman of the Week.”
- Gathered information, highlights features, and demonstrated vehicle operation.
- Developed buyers by maintaining rapport greeting customers, responding to inquiries.
- Recommended sales campaigns and promotions.
- Developed sales reports, monthly status reports for review by floor manager.
0-5 years of experience
Sustained a 95% customer satisfaction rating
- Managed internet sales
- Maintained a position in top 10 sales people monthly
- More than 50% of sales came from repeat and referral customers
0-5 years of experience
Sales of new and used vehicles with consistency of exceeding monthly expectations.
- Scheduled appointments for customers utilizing the auto base customer database.
- Established rapport and provided product knowledge to prospective customers.
- Provide excellent customer service and follow-up to generate a high number of referrals and repeat business
0-5 years of experience
Experienced sales professional boosting organizational profitability and performance through high-impact sales.
- Notable success building rapport and analyzing customer needs.
- Provided excellent customer service.
- Thorough demonstrations of product features, functions and benefits.
- Ensured optimal experience for each client from initial meeting through delivery.
- Developed sales strategies and set challenging personal sales goals to ensure peak performance.
- Consistently exceeded challenging sales objectives.
- Promoted new products and kept informed of sales events. Remained abreast of cutting-edge industry trends.
- Earned four sales achievement awards.
0-5 years of experience
Enhanced communication skills through providing customer service directly to potential customers daily
- Maintained online website by updating the new and used vehicle inventory daily
- Enhanced product knowledge through company provided certified training and weekly company meetings
- Responsible for answering all internet sales calls
- Responsible for making all follow up calls after completion of the sale
- Assisted in the company marketing campaign by supporting local functions
0-5 years of experience
Sold new and pre-owned vehicles to new and returning customers
- Demonstrated excellent product knowledge of multiple product lines to buyers to assist in their purchase
- Demonstrated excellent negotiation skills
- Diligently contacted prospects daily
- Consistently won monthly sale competitions and recognitions
0-5 years of experience
Sold new and pre-owned vehicles to new and returning customers
- Demonstrated excellent product knowledge of multiple product lines to buyers to assist in their purchase
- Demonstrated excellent negotiation skills
- Diligently contacted prospects daily
- Consistently won monthly sale competitions and recognitions
0-5 years of experience
Generated sales through exceptional customer service and cold calling.
- Handled the tasks of answering customer questions related to finance and industry
- Developed proficiency and expertise in interviewing, disarming, befriending and selling self as well as product.
- Awarded New Car Salesman of the Month award November 2012
0-5 years of experience
Determined customers’ financial needs and prepared proposals to sell services which address said needs
- Prepared all necessary documentation to complete sales
- Facilitated the sale of automobiles, warranties, trusts, investments and check processing services
- Contacted prospective customers to present information and explain available services
- Developed prospects from current commercial customers, referral leads and stales or trade meetings
0-5 years of experience
Provided general customer service pertaining to current and future customers car sales
- Cash Handling and Counts
- Accounting for new car sales and managed current customer accounts
- Arranged test drives for customers and ride along in order to demonstrate the features and options of car
- Negotiate price, terms and conditions and follow direction of sales manager on duty
- Consistently met company quota and maintained a strong performance rating throughout duration of position
0-5 years of experience
- Prospected new customers, maintained current customers, set sales appointments
- Achieved high level of customer satisfaction; Mark of Excellence Award Winner
- Certified Internet Manager, helped implement marketing/sales plans
0-5 years of experience
- Responsible for product knowledge of 16 different vehicles and 50+ features
- Provide excellent customer service
- Positive feed-back from CSI (Customer Satisfaction Surveys) were consistently at 100%
- Average Gross Profit over six months was $360.000
- Top 3 in dealership sales monthly
0-5 years of experience
Developed close and personal relationships with clients to ensure customer loyalty and retention. Advised customers on new models, and product features. Ensured the highest levels of customer service and satisfaction. Developed expert product knowledge of equipment and accessories to sell to vehicle owners. Acquired an expertise in customer service and “closing the sale”. Sent thank-you notes for patronage, and cards on special occasions. Contacted customers to notify them of special sales and new merchandise shipments.
- Played an integral role in increasing sales levels and improving customer satisfaction levels.
- On track to deliver $2,016,000 in annual gross sales.
- Developed reputation for prompt, efficient service with high level of accuracy.
0-5 years of experience
Sold automotive-leasing services to businesses and individuals.
- Explained advantages of leasing automotive equipment, such as tax savings and reducing capital expenditures.
- Recommended types and number of vehicles needed to satisfactorily perform job with minimal expense.
- Computed leasing charges, based on such factors as length of contract, anticipated mileage and applicable taxes.
- Performed other tasks to increase sales, such as evaluating advertising campaigns or revising administrative procedures.
- Traveled throughout assigned territory to call on regular and prospective customers and to solicit orders.
0-5 years of experience
- Provided thorough need/want assessment with all customers and maintained excellent client relationships
- Knowledge of marketing and pricing strategies and managed financial paperwork through the close of the sale
- Completed several sales classes through the company
0-5 years of experience
Utilized strong negotiation skills to exceed personal and corporate sales objectives.
- Effectively communicated with a diverse mix of individuals; some as clients, some as co-workers.
- Developed buyers by educating and exciting them about both tangible and intangible products and services through articulate verbal and written explanations.
- Closed sales by overcoming objections, negotiating price, asking for the sale, completing purchase contracts, explaining provisions, and explaining and offering warranties, services, and financing.
0-5 years of experience
Responsible for demonstrating vehicle operations, features, and warranties while comparing and contrasting competitive models.
- Knowledgeable in pricing and specifications of competitive vehicles to provide clients with informative comparisons.
- Effectively listening and communicating with the customer regarding their needs/wants in a vehicle.
- Developing and maintaining relationships with new as well as existing customers.
- Provide excellent customer service and ensure the client receives a great experience from beginning to end.
- Achieve monthly sales goals given by management.
0-5 years of experience
Communicating with the clients to make sure their vehicular purchases is complete
- Securing loans and non-traditional financing options for the customers
- Coordinated dealer-dealer trades and controlled inventory
- Successfully selling cars by providing excellent customer service Developing and maintaining relationships with new as well as existing customers, responding to inquires, suggesting trade-ins, greeting drop-ins, recommending sales campaigns and promotions.
0-5 years of experience
Demonstrated in-depth knowledge of the vehicles, services, and culture of the dealership
- Consistently exceeded sales quota each month and was chosen as an “Infiniti Inspired Performer”
- Developed relationships with customers to provide a pleasant car purchasing experience
- Attended multiple sales trainings to better my knowledge of the sales process and how to succeed
0-5 years of experience
- Expanded product knowledge and expanded customer service skills through Toyota training programs
- Achieved University of Toyota Certification
- Achieved Toyota Silver Sales Society in 2nd year through exceptional car sales
0-5 years of experience
Car detailing for up to 10 customers a day
- Ensured high Customer Service and satisfaction
- Waxing, shampoo, scratch detailing, engine cleaning
- Facilitated trips to Atlanta GA to choose and purchase dealership inventory
0-5 years of experience
- Established positive rapport with my clients, assisting them throughout the purchase process, and continuing with follow-up to ensure they were completely satisfied with their purchase
- Negotiated resolutions with clients when incidents arose from their vehicle purchase or servicing
- Instructed clients on proper usage of vehicle features, including audio and video systems, basic vehicle controls, and locations of vehicle fluid level indicators
0-5 years of experience
Posses an array of accomplishments in terms of meeting sales goals timely and constantly.
- Greet customers as they arrive and ask for particular choice.
- Maintain cars in terms of physical appearance and condition.
- Strong administrative and visual car display skills, with keen attention to detail.
- Follow up on closed sales and provide after sales services.
- Maintained a pleasant demeanor and always speaking in a courteous and respectful manner.
0-5 years of experience
Key contributor of ideas/research behind implementing new lead gathering business development system
- Interface and consistent correspondence/follow-up with 10-15 customers daily
- Became skilled in prospecting, approaching, assessing needs, presenting and closing deals on a daily basis opening, cars to those who came out to the dealership
- Gained people skills and built rapport with new customers on a constant basis
6-10 years of experience
Explained features and demonstrated the operation of car in the showroom and on the road.
- Greeted customers on sales floor and ascertained make, type and quality of vehicle desired.
- Sold new and used automobiles, trucks and vans.
- Emphasized selling points of brochures visually, such as quality and versatility.
- Helped drive new cars onto showroom floor.
0-5 years of experience
Achieved unit sales targets for new and pre-owned cars and related products and services
- Assumed responsibility for the entire sales process
- Accommodated the client’s product preference via presentation and demonstration
- Followed up with prospects using various methods of communication
- Made effective deliveries by following all sale details
- Maintained comprehensive knowledge of pricing and specifications
0-5 years of experience
- Identified customer needs
- Demonstrate vehicles and build value based on key features
- Explored new ways to market the inventory (FREE), resulting in increased personal sales
0-5 years of experience
- Identified customer needs
- Demonstrate vehicles and build value based on key features
- Explored new ways to market the inventory (FREE), resulting in increased personal sales
0-5 years of experience
- Assisted customers with new and used car purchases
- Worked with finance manager to figure out creative financing options
- Coordinated with service department for customer maintenance scheduling
- Cross dealership cooperation that led to effective customer care
0-5 years of experience
Answering of telephone calls related to radio advertisement. Appointment setter.
- Process credit applications for pre-approval. Corresponded with customers via email and fax.
- Responsibilities include but are not limited to building relationships with customers and providing credit consultation.
- Responsible for maximizing gross margin sales of automobile units.
- Collect and organize documents used for finalizing the sale. Maintained a referral and follow up rate of 85% or more.
0-5 years of experience
Assist new and existing customers select the perfect vehicle
- Determine the needs of customer by listening and asking questions
- Explain in detail benefits of each vehicle
- Negotiate and close auto sales effectively. Able to overcome objections
- Maintain an owner follow up system that encourages repeat business and referrals
- Keep abreast of incoming inventory, features and accessories and how they benefit customer
- Achieved “Top Gun” status, requires selling 15 cars a month in a rolling 90 day period.
0-5 years of experience
Helped control call volume by taking customer calls and setting appointments.
- Provided assistance with advertisement and worked with provided sales leads.
- Handled contracts and paperwork, and provided information on financing.
- Organized and filed customer information.
0-5 years of experience
Greet customers as they arrive and discuss particular preferences
- Provide information, demonstrate functionality and test-drive vehicles
- Follow up on closed sales and provide after sales services
- Sage Peachtree Accounting, ACL Auditing 9.0, SPSS Statistical Analysis
- Microsoft Excel, Access, PowerPoint, Word
- Tradestation 9.1, Quotetracker 3.9.8
0-5 years of experience
- Sell vehicle by appointment and walk-in prospects and worked to continue business with previous customers and referrals.
- Communicated with prospects to determine what type of vehicle they were looking for, as well as particular features.
- Demonstrated advantages and characteristics of suitable vehichles on the lot and took customers on test drives.
- Focused on increasing sales by networking, continually meeting new people to maintain relationships for future prospects.
0-5 years of experience
- Assist clients in choosing and purchasing vehicles
- Responsible for creating and maintaining a regular client base
- Supervise the cleaning and maintenance of vehicles
- Consistently maintained sales goals and achieved sales recognition
- Responsible for mentoring and training new associates
0-5 years of experience
- Developed rapport with customers
- Helped to find the right vehicle to fit the client’s needs
- Maintained the look of the lot and the condition of the cars
0-5 years of experience
- Generate sales leads and maintain a monthly quota of 6-12 cars (inbound and outbound sales)
- Assist with product promotion/demonstration
- Assist customer with product knowledge and demonstration involving the automobiles.
- Acting liaison consultant for the Infiniti brand and Northwood University
- Demonstration runs and test drive with customers (product knowledge)
0-5 years of experience
Responsible for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations.
- Building rapport, qualifying buyers by understanding, interests and requirements of buyer, matching interests and requirements to various models.
- Developing and maintaining relationships with new as well as existing customers, responding to inquires, suggesting trade-ins, greeting drop-ins, recommending sales campaigns and promotions.
- Negotiating price; asking sales; completing sales or purchase contracts; closing sales by overcoming objections; explaining provisions and financing; delivering automobiles.
- Demonstrating automobiles by explaining capabilities, characteristics and features; explaining services and warranties; taking vehicle test drives.
- Completing reports and providing sales management information.
0-5 years of experience
Responsible for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations.
- Qualifying buyers by understanding interests and requirements of buyer, matching interests and requirements to various models.
- Developing and maintaining relationships with new as well as existing customers, responding inquires, suggesting trade-ins
- Negotiating price, completing sales or purchase contracts, closing sales by overcoming objections, explaining provisions and financing, delivering automobiles
- Demonstrating automobiles by explaining capabilities, characteristics and feature, explaining services and warranties and arranging test drives
- Completing reports and providing sales management information
0-5 years of experience
Responsible for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrating vehicle operations.
- Building rapport, understanding the interests and requirements of qualifying buyers, matching interests and requirements to various models.
- Developing and maintaining relationships with new as well as existing customers, responding to inquiries, suggesting trade-ins, greet drop-ins, recommending sales campaigns and promotions.
- Negotiating price; asking sales; completing sales or purchase contracts; closing sales ; explaining provisions and financing; delivering automobiles.
- Demonstrating automobiles by explaining capabilities, characteristics and features; explaining services and warranties; taking test drives.
- Completing reports and providing sales management information.
0-5 years of experience
Determine each customer’s vehicle needs by asking questions and listening.
- Demonstrate vehicles (includes test drives).
- Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
- Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
- Maintain a prospect development system.
- Maintain an owner follow-up system that encourages repeat and referral business.
0-5 years of experience
Identify Buyer wants, needs and budget, give them vehicle options that meet their specific criteria based on current inventory
- Have vehicle knowledge and perform vehicle inspections, demonstrating vehicle capabilities and features and perform test drives
- Perform pre-qualification and credit check processes
- Discuss financing options, suggesting trade-ins and down payments, any and all associated price negotiations
- Explain provisions, warranties, services, etc.
- Complete purchase contracts and any and all paperwork associated with sale of the vehicle
- Collect and process Buyer monies
- Establish and maintain excellent Buyer/Seller relationship to ensure customer satisfaction before during and after the sale
0-5 years of experience
- Help potential car buyers choose a vehicle that would fit their needs and budget.
- Demonstrated, test drive vehicles to customers to see if the car suited their needs.
- Followed thru with customers inquiring about vehicles over the phone and email.
- Worked directly with banks to get loans approved for customers willing to buy a vehicle.
10+ years of experience
Responsible for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations.
- Developing and maintaining relationships with new as well as existing customers, responding to inquiries, suggesting trade-ins, greeting drop-ins, recommending sales campaigns and promotions.
- Negotiating price, asking sales, completing sales or purchase contracts, closing sales by overcoming objections, explaining provisions and financing, delivering automobiles.
- Demonstrating automobiles by explaining capabilities, characteristics and features, explaining services and warranties, taking drives.
- Completing reports and providing sales management information.
0-5 years of experience
Responsible for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations.
- Building rapport, qualifying buyers by understanding, interests and requirements of buyer, matching interests and requirements to various models.
- Developing and maintaining relationships with new and existing customers, responding to inquires, suggesting trade-ins, greeting drop-ins and recommending sales campaigns and promotions.
- Negotiating price, asking sales, completing sales or purchase contracts, closing sales by overcoming objections, explaining provisions and financing and delivering automobiles.
- Demonstrating automobiles by explaining capabilities, characteristics and features and service warranties.
Car Sales Associate Duties and Responsibilities
A car sales associate is responsible for driving sales and meeting company targets as well as providing excellent customer service. Their duties typically include:
Meeting Sales Targets Car sales associates usually have monthly or quarterly targets to meet. In order to do this, they carry out a range of tasks that includes seeking out customers who might need help, promoting different deals, explaining financing options and warranties, and taking customers on test drives in order to eventually close the sale.
Build Customer Relationships Customer service is an important aspect of being a car sales associate. It involves establishing strong relationships with customers to close sales and building trust in the company brand to drive more sales in the future, from both new and repeat buyers.
Follow Up on Inquiries or Sales Whether a sale has been made or not, car sales associates follow up with customers to see how they are getting on with their purchase or to see if a different sale can be made by ascertaining what it is the customer is looking for that they didn’t find previously.
Collaborate with Team Members Good interpersonal skills are important in a job like this, as teams will need to work together to achieve shared company targets. Sales associates need to be polite and willing to go the extra mile to help both colleagues and customers.
Market Merchandise Driving sales is linked to promoting and marketing the merchandise effectively. A car sales associate will spend their day highlighting offers to customers, explaining the characteristics of different vehicles, and pushing different offers or deals in order to meet sales targets.
Car Sales Associate Skills and Qualifications
Car sales associates should have excellent knowledge of the features of various car models and manufacturers, as well as the ability to explain the different options to potential customers. Car sales associates need a driver’s license and a good driving record, as well as the following abilities:
- Interpersonal skills – from greeting customers and explaining finance options to highlighting the benefits of one car over another and answering customer questions, excellent communication skills are a must for car sales associates
- Customer service skills – car sales associates deal with customers of all different backgrounds and personality types on a daily basis, so a polite disposition and thorough understanding of excellent customer service are vital
- Math and English proficiency – a basic aptitude for math and English is essential for car sales associates, as they complete purchase records for customers after making a sale and occasionally produce sales reports
- Basic computer knowledge – while most of this role involves speaking with team members and customers directly, there are times when reports need to be created or financing options need to be explained, so basic computer and typing skills are often required
- Flexibility – car sales associates must be flexible with hours, as they’re sometimes required to work late or put in overtime on weekends, particularly during peak periods
Car Sales Associate Education and Training
There is no formal qualification required to become a car other than a high school diploma, although companies often prefer applicants to have some sales experience. Those with a bachelor’s degree in a subject such as business or marketing may find more positions available to them. There are opportunities for job advancement; this can usually be achieved through on-the-job training as opposed to further education.
Car Sales Associate Salary and Outlook
The median annual salary for sales associates is just over $40,500. Sales associates in the 10th percentile earn around $21,000 annually, while those earning the highest salaries can make over $72,000 a year. Companies typically don’t offer health benefits with this role, but there is often a commission system in place where employees can earn a percentage of the sales they make. Location plays a big part in the earning potential for this role, with larger cities typically offering higher salaries on average. The Bureau of Labor Statistics predicts that the growth rate for this sector is expected to grow by 2 percent through 2026, which is slower than average for all occupations.
Car Sales Associate Helpful Resources
The sales industry is all about keeping on top of trends and finding ways to speak to your target market. We’ve compiled a list of some of the best resources to help you achieve success in this career:
Automotive Retail Sales Professionals – this LinkedIn group has over 2,000 members from all corners of the automotive sales and retail industry. Here, you can share your passion for the car business and network with likeminded people
Exactly How to Sell: The Sales Guide for Non-Sales Professionals – designed to teach you the best methods of attracting and keeping more customers, this book offers actionable techniques for increasing sales. It explores how to create buyer intent, manage your customer base, and help customers overcome their indecision
Keep It Simple Selling – written by former top sales professional Damien Boudreaux, this manual is a training guide to making more sales and provides simple tricks and tips that can be transformed into income-generating opportunities
Driving Sales – the Driving Sales blog takes a deep dive into the world of sales and marketing, with tips, tricks, and techniques you can apply to your day-to-day responsibilities
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[Car Sales Associate]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
