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Sales Floor Associate Resume Samples
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6-10 years of experience
Exceled in multiple sales departments learning valuable problem solving and trouble shooting skills.
- Oversaw approximately 20-30 employees and administered superior leadership skills as head cashier.
- Provided expert guest service to assist people in bettering their quality of life.
- Passed the Preparing for Advancement Course which helped educate me in business management and business administration.
- Installed hardware upgrades to security camera DVRs and guest kiosks as 1 of only 2 employees that qualified.
- Received insight into business finances, operations, and planning working in the front office.
0-5 years of experience
Recommended alternative items if product was out of stock
- Participated in physical inventory counts every time period
- Asked open-ended questions to asses customers’ needs
- Maintained cleanliness and presentation of stockroom and production floor
- Learned referenced and applied product knowledge information
0-5 years of experience
Maintained store cleanliness and presentation.
- Answered and directed all store phone calls to appropriate departments.
- Aided customers by answering questions and pulling items.
- Kept merchandise fully stocked and set sales plans for new products.
- Served as cashier when needed.
- Set promotional displays for sales products.
- Assisted team members with the opening and closing of the store.
6-10 years of experience
Assisted customers, employees, supervisors, and managers when needed
- Solicited credit and email to customers
- Trained new employees on registers
- Complied with POS, jewelry, and customer service policies and procedures
- Prepared inventory count on merchandises
- Supervised other employees for eSigning
- Communicated with customers, and employees to answer questions and explain information on certain items
- Won the employee of the month award for excellent customer service
0-5 years of experience
Internally Promoted. Built relationship with manager. Rearrange store floor, and display racks.
- Leveraged brand when marketing store and products.
- Coached, and developed new student hires by informing them of store protocols, procedures and how to better deal with customers.
- Listened and responded to customer’s need. Increase monthly sale numbers.
0-5 years of experience
Maintained a clean and orderly work station.
- Managed fitting room operations to provide timely customer service, and ensure security against theft.
- Created an ultimate customer experience.
- Set-up, and displayed product merchandise on the sales floor.
- Responsible for organizing the sales displays.
- Utilized barcode scanners to re-price merchandise and check inventory.
- Located and prepared merchandise for customer pick up.
10+ years of experience
Provide excellent customer service by understanding, and resolving customer needs.
- Ensure a quality store image by accurately stocking, organizing, and pricing store merchandise.
- Maintain required paperwork including logs and other documents along with the ability to operate registers.
- Executing physical activities including visually inspecting merchandise, observing associate/customer actions, accurately entering information into computer systems.
- Evening Associate of the Month – November 2009; May 2010.
0-5 years of experience
Work in multiple departments throughout the sales floor, and in the receiving area to put out merchandise for the different departments
- Provide consistent customer service in all areas
- Inventory control
- Front End and Customer Service Cashier
- A member of the Your Voice Committee with the company in providing feedback from fellow employees to aim towards resolutions to conflict, to improve the work environment
- Have been a Team Captain in our fundraising for Light the Night Leukemia program
0-5 years of experience
- Kept the fitting rooms and merchandise organized for a better presented business environment
- Assisted customers with their daily issues
- Operated the cash register as customer demand dictated
0-5 years of experience
Performed manager responsibilities by opening and closing store as needed
- Performed various customer service duties as necessary directed by supervisor
- Accurately and successfully performed store routine standards by rearranging the entire sales floor to best display promotional and sale merchandise
- Processed all financial transactions and operation procedures as a Cashier on a daily basis
0-5 years of experience
Performed manager responsibilities by opening and closing store as needed
- Performed various customer service duties as necessary directed by supervisor
- Accurately and successfully performed store routine standards by rearranging the entire sales floor to best display promotional and sale merchandise
- Processed all financial transactions and operation procedures as a Cashier on a daily basis
0-5 years of experience
Acknowledge all customers with a friendly smile and responded to their needs and special requests.
- Fulfilled the company’s defined customer experience by maintaining a friendly and customer focused approach
- Provided timely and welcoming customer service which helped increase revenue.
- Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time.
0-5 years of experience
Performed customer service as to insure full customer satisfaction in purchasing
- Instrumental in assisting supervisors in restocking merchandise onto the sales floor
- Displayed a working knowledge of all merchandise in order to be of better service to the customer
- Assisted warehouse manager in receiving shipped merchandise from delivery vehicles
- Instrumental in creating customer friendly item displays on the sales floor
- Cintas Forklift Certification
0-5 years of experience
- Greeted all customers in a friendly manner and assisted them with their questions and purchases.
- Performed general housekeeping duties on the sales floor and recovered products in assigned areas.
- Responsible to stock, size and colorized all merchandise in assigned area before the end of shift.
- Assisted customers with the dressing rooms by unlocking the doors and keeping them clean.
0-5 years of experience
Assist with inventory, display, merchandises and placement of stock on sales floor.
- Stock rotation and mark-downs.
- Assist with picking/straightening up and arranging merchandise.
- Housekeeping tasks to ensure neat, clean and safe working environment.
- Became familiar with and use of proper handing techniques and equipment to insure safe handling of companies’ merchandise.
- Be aware of possible damage, theft or potential safety hazards, following through with reporting immediately to store manager.
- Understand, implement, and abide by all safety procedures.
0-5 years of experience
Assists 5-10 customers on the sales floor daily by recommending, selecting, and helping locate or obtain merchandise based on customer needs and desires
- Stock new inventory and return old merchandise to its designated area manually and using wheeled carts to ensure the store operates orderly and effectively
- Open and close cash registers, performing tasks such as counting money, charging credit cards, and balancing cash drawers using a computer to ensure accurate transactions
- Commended by customers for patience, positive attitude and knowledge of product details
0-5 years of experience
Greeted guests entering establishment
- Received payment by cash, check and credit cards
- Assisted in the fitting room when needed
- Answered phones and directed customers to appropriate departments
0-5 years of experience
Responsible for the transportation and display of store products as well as widespread and detailed knowledge of the store itself as well as the location of items located within each department
- Extensive use of customer service skills as well as one-on-one assistance to all customers and team members alike
- Often given multiple projects simultaneously including completion of an extremely detailed procedure to meticulously inspect certain aisles and correct as needed
- Knowledge of mandatory handheld computers used throughout the store
- Routine use of the register
0-5 years of experience
Set up shelving, checked and stocked produce
- Listened to and resolved customer needs with a sense of urgency
- Strategically placed merchandise on sales floor
- Unloaded frozen food from pallets
- Organized and maintained frozen goods
0-5 years of experience
Greeted customers in a timely fashion while quickly determining their needs.
- Responded to customer questions and requests in a prompt and efficient manner.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Built relationships with customers to increase likelihood of repeat business.
- Worked effectively in a heavily cross-functional, fast paced environment
- Stayed alert within working environment with outstanding results
- Two week summer employment ending with an offer of full time employment.
- Managed three other summer employed workers.
0-5 years of experience
Acknowledge customers – Greet them with a smile, while providing the appropriate level of service.
- Proactively contributes to creating a team atmosphere that is flexible and enjoyable.
- Supports maintaining a clean, organized and efficient stockroom.
- Maintain neat, clean and organized sales floor through organizing, hanging and folding merchandise.
- Work as part on team
0-5 years of experience
Assisted customers with any inquiries either over the phone or at the store and resolved customer issues in a timely and satisfying manner
- Checked and changed product pricing to reflect updates on weekly ads and sales
- Stocked merchandise while constantly ensuring product availability for customers
- Performed general clean up duties and returned misplaced or returned merchandise to their respective section in the store
0-5 years of experience
Relationship selling products, services and solutions by getting to know customers and helping solve their end-to-end needs.
- Asking lifestyle questions to thoroughly understand customer needs, offer relevant services, solutions and accessories so customers can make informed decisions to complete their purchase.
- Utilize all relevant sales tools to drive profitable growth
- Leverage on-line resources, tools, and peer knowledge to self train
- Attend and participate in all required trainings and meetings
- Understand and execute store shrink plan
10+ years of experience
I have helped to assist customers with all of their electronic needs for the past seven and a half years and at one point I assisted the store having the highest cellular sales numbers in our district.
- Before moving to the electronics department I worked in the back room where I helped to unload trucks, bin and pick merchandise as well as help stock the sales floor
- I started with the company as a cashier on the front end where I assisted customers in all of the purchases and locating items throughout the store
- Maintain shelf availability and on hands
- Assist the management team in ordering needed materials
- Change out features and end caps
- Rest mods and setting shelf caps
- Helping the department manager in daily duties such as compliance and inventory logs
0-5 years of experience
- Managed sales goals
- Illustrated the benefits of Macy’s credit cards
- Advised customers with purchase choices
0-5 years of experience
Provided excellent customer service skills
- Assisted customers with inquiries about store products
- Greeted customers and directed them to their appropriate destination
- Assisted in maintaining a safe and clean environment
- Assisted in taking inventory
- Completed requests using computers
- Daily interactions with children and parents
- Increased company sales by advertising promotions and store metrics
0-5 years of experience
- To perform and execute satisfactory 100% costumer service. Greet costumers always with a smile and to satisfy guest’s need during their visit.
- Answer phone calls from future costumers and discover their needs.
- Help costumers finding the proper products that they may need. Introduce such products to them and show how does it works.
- Lift heavy products on the sales floor and receiving department by using the proper tools, such as hand truck of forklift.
- Restocking the sales floor. Organize product shelves and leave them in proper presentation condition.
0-5 years of experience
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Answer customers’ questions about merchandise also advised customers on merchandise selection, utilization and care of merchandise
- Discuss type, quality and number of merchandise required for purchase
- Recommend merchandise based on individual requirements
- Provide advice to clients regarding particular products or services, Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
- Prepared sales contracts and accepted payment through cash, check and credit card
- Assisted in display of merchandise
- Maintained sales records for inventory control
- Clean display cases, shelves, and aisles
0-5 years of experience
I checked out customers with their purchases handling cash and credit cards.
- Maintained the garden center keeping it clean and plants in good condition.
- Trained new employees.
- Changed out features and placed in-coming merchandise on the sales floor in the appropriate area.
0-5 years of experience
Received and stocked incoming merchandise.
- Processed point of sales and returns.
- Assisted customers at the fitting room.
- Jewelry counter sales associate.
- Provided excellent customer service.
- Conducted shoe department audits.
0-5 years of experience
Greeted customers and ascertained each customer’s wants or needs
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Maintained records related to sales
- Watched for and recognized security risks and thefts, and knew how to prevent and handle these situations
- Described merchandise and explained use, operation, and care of merchandise to customers
- Ticketed, arranged and displayed merchandise to promote sales
- Ensured transactions were completed in an upright manner and counted money with attention to detail in order to maintain accurate accounts
- Received payment by cash, check, credit cards, vouchers, and automatic debits
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there was adequate change
- Excellent multi-tasking abilities
0-5 years of experience
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Answer customers’ questions about merchandise and advise customers on merchandise selection.
- Assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and markdowns.
- Picking/straightening up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
0-5 years of experience
Answer customers’ questions about merchandise and advise customers on merchandise selection.
- Receive, open, unpack and issue sales floor merchandise.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Issue receipts, refunds, credits, or change due to customers.
- Provide a quick and easy check out service to customers.
0-5 years of experience
Cashiered
- Assisted customers with questions concerning products within the store.
- Stocked and cleaned the sales floor areas that was assigned to me.
- Assisted with setting up end-caps for the sales floor.
0-5 years of experience
Answer customers’ questions about merchandise and advice customers on merchandise selection.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
6-10 years of experience
Provide friendly and efficient customer service by assessing & assisting consumers’ needs.
- Locate appropriate merchandise utilizing computer system and equipment.
- Operate consumer purchase transactions.
- Direct phone calls to designated departments.
- Maintain sales floor organization and merchandising to drive sales.
- Supervise and train new sales associates on job duties and policies.
0-5 years of experience
Helping the customer find exactly what they want engraved on the item they chose.
- Ring customers up, bag merchandise.
- Set the visual adjacency, maintain shelves.
- Answer department phone, engrave items.
- Put returned merchandise away, set-up displays.
- Fill out work order sheets, answer any questions the customer has and give as much helpful advice about engraving that will benefit the guest.
0-5 years of experience
Merchandised, stocked and replenished selling floor constantly.
- Organized and cleaned store during downtime.
- Greeted customers with exemplary and timely service.
- Followed appropriate procedures for handling goods.
- Ensured merchandise is correctly signed and priced.
- Remained well inform regarding all areas of store.
6-10 years of experience
- Assisted customers to get into the fitting rooms by letting them know the maximum limit in a fitting room & counting their items of merchandise.
- Sorted returned merchandise customers no longer wanted for fellow associates to put back to sales floor.
- Maintained a clean sales floor for the customers.
- Assisted customers with what they wanted from the stock room or if they items were located somewhere else in the store.
- Assisted customers in checking out when they were done shopping.
- Correctly handled their money & tendered the customers change if necessary.
0-5 years of experience
Assist customers and manage the daily activities of the sales floor
- Ensure the proper labeling of merchandise pricing and set up promotional displays
- Develop creative plans to increase store sales.
- Oversee and monitor shrink reduction plans for the store
- Maintained customer information in the store database
- Keep a tidy store front and replenished stock as needed
- Assigned to opening and closing duties for the store
0-5 years of experience
Responsible for sorting clothing by size, style, and colors.
- Moved racks of clothes to the floor and transferred them to the various floor displays.
- Responsible for all sales and returns.
- Processed cash, debit, and credit transactions.
- Arranged for safe drops and for delivery of change.
- Responsible to greet customers as they enter the store.
- Answered the telephone professionally, answered questions on merchandise, and transferred calls to other departments as necessary.
6-10 years of experience
- Effectively assisted customers in selecting merchandise.
- Handled customer complaints and employee disputes in the absence of a Manager.
- Organized product placement as well as pricing.
- Knowledgeable of inventory and able to answer customer questions.
- Handled transactions of credit/debit cards as well as cash.
- Quickly adapted to new environments.
- Communicated effectively despite barriers.
- Functioned with a high level of ambiguity.
- Learned through listening and observing.
10+ years of experience
Responsible for maintaining excellent customer relations
- Developed product knowlege of company merchandise
- Organize merchandise, and provide an overall friendly environment for both customers and employees
- Keep track of the sales floor and decide whether to stock shelves, check inventory, or assist customers in finding a particular product
- Provide customer service using proper selling techniques and product knowledge
- Ensure proper merchandise presentation
- Handle company equipment in accordance with policies and procedures
0-5 years of experience
Greet every customer promptly and answer questions completely to maximize service opportunity and increase sales.
- Resolves product problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
- Maintained clean fitting rooms and sales floor by putting out clothes in the collect place and order in fast time.
- Provided product information including price, location, and use of merchandise to customers.
- Trained new associate in each holyday season.
- Accepted cash, checks, bankcards, or merchandise card for payment and completed check and bankcard transactions according to established procedure.
- Having ability to work under pressure, work in teams.
- Having good negotiation skill and organization skill.
0-5 years of experience
Maintaining organization on the sales floor.
- Assisting customers with complaints and concerns.
- Making sure the customers are highly satisfied.
- Engaged with customers in a sincere and friendly manner.
- Following planograms when putting out new merchandise.
- Daily use of the register, handling cash, checks, debit and credit cards.
- Maintained and restocked inventory.
0-5 years of experience
Engaging with customers on/about products in order to determine their application and needs.
- Assisting customer service cashiers in carrying out responsibilities at the front end as a back-up cashier.
- Replenishing stock and maintaining an organized sales floor.
- Placing online orders and locating items in different stores for customers.
- Responsible for training new sales associates.
0-5 years of experience
Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
- To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store managers.
- To assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs.
- To assist with picking/straightening up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment.
- To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
- To become familiar with and follow store policies and procedures as well as general company policies.
- To be aware of possible damage, theft or potential safety hazards, reporting observations immediately to store managers.
- Follows and enforces all company procedures.
- Performs other duties as requested.
0-5 years of experience
Unload Trailers in timely fashion to ensure product freshness
- Stock merchandise in appropriate area of the backroom and sales floor
- Assist all guest with online pickups and in store purchases
- Merchandise store product and help with ongoing planogram resets
- Cash handle and balance cash drawers
- Operate phone systems/Electronic PDA
0-5 years of experience
- Greeting and assisting multiple customers on the Sales Floor.
- Making sure all Fitting Rooms are clear of all clothes, clean, and organized on a daily basis.
- Assisting management with new merchandise coming into the store and organizing new racks on the sales floor.
- Seeing that all sales racks are organized and sized accordingly to store floor plans.
- Assisting management with training and helping all new associates with daily tasks throughout the store.
- Making sure all customers are cashed out in a timely fashion. Also totaling all coupons and discounts customers may have.
0-5 years of experience
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Demonstrate use or operation of merchandise.
- Clean shelves, counters, and tables.
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[Sales Floor Associate]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
