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0-5 years of experience
Aided in the implementation of communication strategies that led to an increase in overall customer satisfaction.
- Provided detailed directions to guests in order to ease and increase efficiency of navigation throughout the resort.
- Used teamwork to accomplish company goals set forth by policy to ensure excellent guest satisfaction.
- Assisted in the redesigning process of a more efficient system for tracking guests and towels to provide accurate hotel feedback and safety of company assets.
- Maintained hotel sanitation to exceed guest expectations.
0-5 years of experience
Welcomed and acknowledged all guests according to company standards; anticipated and addressed guests’ service needs; assisted guests with disabilities; thanked guests with genuine appreciation
- Assisted guests with chaise lounges, towels and umbrellas
- Spoke with guests and co-workers using clear and professional language; answered telephones using appropriate etiquette
- Cleaned and maintained recreational equipment and supplies
- Promoted a fun and relaxing atmosphere for guests
- Provided information to guests about available recreation facilities and activities
- Reported to Director of Recreation
0-5 years of experience
Worked well under pressure while ensuring safety of all patrons at the park and performing first aid on minor wounds
- Maintained the park through a variety of janitorial duties before and after hours in accordance to city standards
- Applied interpersonal skills by teaching children and adults various levels of swimming lessons
- Improved computer skills by scheduling lesson times using company software
0-5 years of experience
Ensured hotel guest safety, comfort, and satisfaction for the best possible experience.
- Offered information on hotel activities, amenities, and Las Vegas attractions for maximum client satisfaction.
- Maintained safety, enjoyment, organization, and cleanliness of the pool area and services.
- Offered amenities and refreshments to hotel guests and catered to their needs as requested.
- Developed relevant skills necessary to provide exceptional customer service in the industry of hospitality and tourism.
0-5 years of experience
Respect guest and treated everyone fairly
- Provided outstanding services to guest in order to create customer delight
- Ensure that the guest personal property are properly secured
- Ensure that the pool and surrounding environs are in hygienic condition
0-5 years of experience
Facilitated the performance of water activities by members and guests
- Ensured the health and safety of members by enforcing pool rules and regulations
- Provided assistance by answering questions, retrieving equipment and helping the physically disabled
- Monitored pool operation by checking chemicals, and maintaining the temperature of the pools
0-5 years of experience
Greeted and assisted guests by ordering room service, handing out towels and providing recreational information
- Examined injured persons and administered first aid or cardiopulmonary resuscitation, if necessary
- Maintained quality of pool water by testing chemical levels
- Notified guests of inclement weather or unsafe areas
- Alerted manager of any illegal conduct
- Inspected recreational facilities for cleanliness
0-5 years of experience
Maintained a safe swimming environment by enforcing pool rules and policies
- Coordinated lifeguard shifts and staffing in multi-ple locations
- Administered first-aid when necessary
- Worked cooperatively and positively with patrons, supervisors, and pool employees
- Maintained public areas for cleanliness and safety
0-5 years of experience
Responsible for the safety of patrons and the obedience of pool rules.
- Worked at all three Disneyland Resort hotels: The Disneyland Hotel, Paradise Pier Hotel, and The Grand Californian Hotel and Spa
- Provided guest service through interaction with adults and children of all ages
- Certified with Ellis and Associates
- Plays a key role in the set up/take down of the pool deck
0-5 years of experience
Signed property owners and visitors into the pools.
- Maintained a clean pool environment.
- Ensured the safety of all property owners and visitors.
- Received first place medal in Skills USA District Competition and third place in Skills USA State
0-5 years of experience
- Developed and enhanced guest relationships with the residents by way of exceptional service
- Communicated pool rules effectively
- Utilized decision making skills in lieu of unfavorable weather conditions to ensure safety of guests by way of closing the pool
- Sustained pool cleanliness and safety by routine walks around the pool deck to inspect conditions
- Analyzed and maintained chemicals and clarity of the pool water
- Ensured proper opening and closing of the pool at the designated times
0-5 years of experience
Rooftop Pool/ Regular Pool: Attending Customers by seating them in there cabanas.
- Providing a menu for food, drinks etc. Attending there beds by setting up pillows, towels, Sunscreen Etc. Take their food orders. Providing excellent service, by always
- Saying “Great Morning” and “my pleasure”.
- Also Providing Beach chairs by filling out Vouchers for the customers, while filling out towels the customers should return.
- Keeping Both Pools clean, scooping leaves out of the water, Checking PH levels.
- Pouring one container of chlorine every morning. Taking out garbage etc.
0-5 years of experience
Greeted guests and provided cabana, lounge and towel service
- Provided drink and food service to beach and pool cabanas
- Assisted with the docking and mooring of CBI sail and powerboat fleet
- Supported customers with kayak and paddle board rentals
0-5 years of experience
Inform guest about hotel policies and procedures for guests.
- Assisted guests in check-in and check-out processes of the hotel.
- Answered all general inquiries about hotel amenities.
- Enforced pool usage standards for hotel guests.
0-5 years of experience
Responsible for the cleanliness and maintenance of multiple pools per day
- Act as liaison between pool members and management
- Black Belt Certified
- Devoted at least ten hours per week to training, competition, and instructing
- Competed in numerous competitions and showcases
0-5 years of experience
- Greeted and welcomed guests
- Acted as concierge in providing area directions, activities, and recommendations
- Supplied guests with beach rentals, towels and merchandise
- Managed rental and merchandise transactions, including sales, inventory and the commission of other employees
0-5 years of experience
Check to ensure that all equipment is functioning properly.
- Check and maintain the Color, Chemistry, and Clarity of the pool water.
- Complete the opening, mid-day, and closing duties checklist.
- Clean and maintain the pool deck throughout my shift.
- Enforce all club rules.
- Develop and maintain a friendly relationship with members of the pool.
0-5 years of experience
Maintain attentive and aware of the environment in the pool facility to ensure residents enjoyment.
- Demonstrate knowledge of pool facility and services by answering guest questions and fulfilling guest needs.
- Follow company customer service standards to ensure the highest level of guest service.
- Perform all duties as deemed necessary for the success of the department
0-5 years of experience
Greeted all guests that arrived at pool. Provided them with refreshments and towels upon arrival.
- Took orders from guests. Ensured satisfaction throughout day.
- Cleaned specific areas of the pool including eating areas for employees, restrooms, dining areas, and lounge areas.
- Required to learn all history of [company name] and be able to instruct guests on all events currently going on.
0-5 years of experience
Checking guest in. Giving them great service by providing seats and towels. Meeting the guest expectations.
- Maintaining a sitting chart and enforcing pool and hotel rules.
- Managing a waiting list, by informing the guest when pool side chairs are available.
- Responsible for all the timecards and daily paper work.
- Personally responsible for all daybeds and cabana bookings. Making sure all guest have signed when checking in.
- Ensured that all pool and beach attendants have signed and received their paychecks.
- Making sure that any request or issue is being handled.
0-5 years of experience
Prepares area for dining by clothing tables and setting decorations, condiments, napkins and utensils.
- Transmits orders to bar and kitchen by recording patrons’ choices; identifying patrons’ special requests.
- Serves orders and removes courses as completed; replenishing utensils and refreshments; responds to additional patron requirements by inquiring of needs.
- Obtains revenue by totaling charges; issuing bill; accepting payments; returning change or credit card and signature slip to patrons’.
- Assists guests with pool seating, towels, umbrella and table arrangements.
- Clean and maintain the pool deck throughout the shift.
0-5 years of experience
In charge of designing the weekly work schedules for other employees
- Actively worked with the community board to make improvements
- Inspected, cleaned and maintained the pool and surrounding area
- Gardening
- Complex perimeter fence replacement
- Prepare pool area for summer season and for off seasons
0-5 years of experience
Welcomed guest to the pool with a chair set-up and water
- Provided pool side food and beverage
- Sold Cabanas to increase sales
- Attended to side work while maintaining guest satisfaction
- Provided exceptional hospitality
- Created relationships with Kimpton In Touch members.
0-5 years of experience
Greet customers as they arrive, ask for their coffee preferences and take orders
- Interview customers to determine just how they prefer their coffee i.e. light or strong
- Initiate and indulge in dialogue with customers as part of customer services
- Provide limited information to customers on how the coffee is prepared
- Prepare coffee in front of the customers and take any input in a positive manner
- Serve hot coffee quickly and efficiently
- Provide customers information about deals and new food and beverage items
- Replace coffee that may have been served cold or is not liked by customer
0-5 years of experience
- Assisted servers with multiple tasks when called upon
- Interacted with guests at the request of orders and needs
- Memorized menu to recite to guests whenever necessary
- Created new amenities at request of managers
0-5 years of experience
Contact emergency medical personnel in case of serious injury.
- Maintain quality of pool water by testing chemical levels.
- Inspect recreational facilities for cleanliness.
- Oversee residents in the pool and basketball courts.
- Open and shut down pool and basketball courts when weather permits.
0-5 years of experience
Take count and stock towels in towel hut.
- Hand guest towels and help find chairs in the pool area.
- Converse and show great customer service to guest.
- Move containers of towels in and out of laundry.
- Clean the board walk and other areas around the pool.
- Open and close the cabana area.
0-5 years of experience
Contact emergency medical personnel in case of serious injury.
- Maintain quality of pool water by testing chemical levels as well as cleaning and vacuuming pool each morning.
- Warn recreational participants of inclement weather, unsafe areas, or illegal conduct.
- Inspect recreational facilities for cleanliness.
- Keeping bathroom facilities clean.
0-5 years of experience
- Welcomed all guests
- Ensured compliance with all pool rules
- Answered residents’ questions and complaints
- Regulated pools’ chemicals, added chemicals as needed
0-5 years of experience
- Check to ensure that all equipment is functioning properly
- Check and maintain the Color, Chemistry, and Clarity of the pool water
- Complete the opening, mid-day, and closing duties checklist
- Clean and maintain the pool deck throughout your shift
- Clean and maintain restroom throughout your shift
- Enforce all rules and policies
Pool Attendant Duties and Responsibilities
Pool Attendants are responsible for all of the duties involved with maintaining a safe and clean pool area. Here are the duties that popped up most frequently in our analysis of Pool Attendant job descriptions.
Measure and Document Pool Chemical Levels Pool Attendants are responsible for measuring the chlorine and Ph levels of the pool or pools under their supervision , and then documenting their readings in a log book. They are also responsible for making chemical adjustments if the readings are outside of the safety range. Pool Attendants often take these measurements three to five times a day.
Regularly Clean Pool Filters Pool filters easily get clogged by oils , hairs , and natural debris. It is the Pool Attendant’s responsibility to regularly clean these filters , as well as to use the skimmer to remove debris from the pool.
Troubleshoot Basic Filter Malfunctions and Chemical Imbalances Pool Attendants must be able to address irregular chlorine and Ph Levels. Most public pools these days are hooked up to a digital system that automatically feeds chemicals to the pool. Pool Attendants have to know how to operate these machines to make chemical adjustments.
Ensure Guests follow Pool Rules
This is one of the Pool Attendant’s most important duties. They are responsible for making each guest aware of the pool rules, and calling out those who break these rules. Pool Attendants have to have good interpersonal skills to sense inter-guest conflicts before they escalate.
Sanitize Pool After Human Waste Incidents This duty is not as common as the other duties on this list, but it is included because of its importance. If a guest defecates in the pool , the health and safety code requires Pool Attendants to “shock” the pool in order to kill all bacteria. This makes the pool un-swimmable for a period of time.
Pool Attendant Skills
One may not think of Pool Attendant as a role that requires much skill , but it actually requires skills that are transferable to other career paths. Pool Attendants must maintain Chlorine and Ph level log books and document any irregularities. These log books are subject to random state inspection, so Pool Attendants must have good clerical skills. Pool Attendants also need good conflict management skills to diffuse any conflict between guests , as well as to enforce pool rules. Here are the skills most desired by employers looking to hire Pool Attendants. Organizational Skills: Pool Attendants call upon their organizational skills to maintain log books for guest entry and chemical reads. These logs are required for safety inspection and liability purposes. Attention to Detail: A big part of the Pool Attendant’s job is to maintain the aesthetics of the pool area. This involves opening umbrellas , aligning deck chairs and other similar tasks that require a keen attention to detail Observational Skills: Pool Attendants call upon their observational skills to maintain a safe recreational environment. They have to always be paying attention to interactions between guests to ensure no incidents arise. Basic Problem Solving Skills: Pool Attendants need basic problem solving skills to be able to figure out irregularities in chlorine and Ph levels. They also need these skills to troubleshoot filter issues. Communication Skills: Pool Attendants use their communication skills in a variety of ways. They use interpersonal skills to diffuse any conflict with unruly guests. They also use verbal communication skills to have consistently positive interactions with pool guests.
Pool Attendant Salary
According to online sources, the national average salary for Pool Attendants is $18,250. Those at the bottom of the scale make $17,000 , while those at the top of the scale make $24,000.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
