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Travel Consultant Resume Samples
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0-5 years of experience
- Named “35 under 30” by Travel Agent Magazine
- Frequently earned recognition for top sales performance.
- Rapidly advanced through positions and promoted to Senior Travel Consultant.
- Responsible for 68% of office travel revenue for 2011-2012.
- Increased office travel agency revenue 20% over 2011 yearly total.
0-5 years of experience
Answered incoming calls – average 60 per day. Highly motivated to expand knowledge and skills. Advised customers on current traveling conditions and travel itineraries. Ability to work well under pressure. Booked international and domestic air arrangements for large groups. Investigated and resolved service quality and complaints. Handled all clients special requests and air deviations.
- Communicated travel information clearly and accurately
- Built a rapport with customers and proposed preferred products and services based on their account history and adherence
- Assessed client needs and recommended appropriate products or modifications to stay within the companies budget
- Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills
- Displayed professionalism and product knowledge, which contributed to an increase in client satisfaction
- Assisted with projects and other administrative duties for top management
- Confirmed reservations for after hours desk for European travelers
0-5 years of experience
- Closed add on sales at higher than average rate for all of 2012
- Mastered service and sales systems to maximize productivity and profitability
- Completed training for all major cruise lines
- Achieved Commodore Status for Cunard and Princess
- Graduated from Celebrity Cruise Line’s Academy Top Level
- Utilized company and vendor marketing resources to educate customers and to close sales
6-10 years of experience
Arrange all transportation and hotel reservations for corporate accounts and Groups.
- Prepares all ticket exchanges and Refunds, and account reports.
- Organize Domestic and International travel for key clients such as ACTFL, Cole Haan and Life In Motion Group.
- Handles groups from 10 -50 for ACTFL ( American Council on the Teaching of Foreign Languages. Larger groups for Eastern Shoreline Soccer. Discovery Channel, Ventyx and The Archer School for girls.
- Serve as point of contact for client travel problems and inquires.
- As Virtuoso member, attended the Virtuoso Expo in Las Vegas to liaise network with airline, hotel and tour representatives.
- Transferred to New York office to handle Bridgewater VIP desk serving several groups and corporate clientele.
0-5 years of experience
Worked independently from home with a high rate of productivity
- Booked flight, hotel and car arrangements via e-mail and phone
- Updated, filed and built client profiles, reset passwords and helped end-users log on to the Concur booking tool
- Utilized APOLLO and SABRE travel computer system
0-5 years of experience
- Speak with clients in person, via e-mail and over the phone to discuss their domestic and international travel plans and provide relevant information in regards to methods of transportation, cultural standards, currency exchange, and travel regulations.
- Conduct research and prepare meticulous travel itineraries complete with pricing, accommodation, airfare, transfer, tour and any additional information needed for each trip.
- Make all necessary booking arrangements and keep detailed financial records in order to pay suppliers.
- Met or exceeded monthly sales quotas with demonstrated sales growth in all destinations. Exceeded the expected profit margin each month.
- Conduct weekly and monthly financial reconciliations to ensure office staff has made correct payments.
- Display and distribute marketing material in the store and online in order to further grow client base.
0-5 years of experience
My HR duties encompasses interviewing prospects, checking documentation and processing forms for prospective travel Agents
- Provide training on the back office to get Certified
- Training to become a Sandals Resorts Travel agent
- Book flights, cruises, condos, resorts, hotels, Disney cruises, HoneyMoons and Weddings bookings
- Sale tickets to different events
- Training on the different cruises, wedding events
10+ years of experience
Serve as resource to customer satisfaction representatives by responding to reservation requests.
- Responsible for securing group airline, meal and tour contracts.
- Handle the tasks of creating and maintaining master files within Excel and Word.
- Coordinate with teachers and state advisors to schedule arrival and departure times as well as reservations for meals and tours.
- Responsible for scheduling meetings and travel for team.
- Maintain and replenish required office supplies
0-5 years of experience
- Responsible for arranging travel arrangements for corporate accounts, ie: Nationwide Insurance, Level 3 communications and more.
- Dealt with sensitive corporate account information such as central billing accounts and employee information.
- Proficient with SABRE RED, a tool similar to DOSS used in most travel arrangements and travel information.
- Provided excellent customer service in dealing with corporate representatives and their subordinates.
- Assisted in training of new hires when they hit the sales floor in showing and explaining the process while dealing with live accounts.
6-10 years of experience
Coordinate and reserve air, car, hotel, and limo bookings for domestic and international corporate travelers
- Create, update and maintain travel profiles in GDSX technology, Apollo and Sabre
- Maintain strong relationships with VIP traveler using effective verbal and written communication skills
- Monitor, troubleshoot and ensure ticketing and invoicing of travel team and online bookings
- Organize group travel reservations using problem solving skills and resourcefulness
0-5 years of experience
- Develop and maintain website to market special vacation deals
- Established friendly and lasting relationships with clients and team members
- Scheduled presentations and assured timely arrival
- Build team of entrepreneurs assisting, in training management and leadership skills
0-5 years of experience
Sell travel arrangements and related services for clients and ensures sales goals are met in a professional and consultative manner.
- Strong computer skills, ability to navigate through multiple systems at once.
- Pro-actively stays informed about all airline rules and regulations, and other industry requirements and accurately apply this information when making travel arrangements.
- Participate in cross training and handle calls on multiple accounts
0-5 years of experience
- Researched future travel for the travel agents’ clients with limited budgets and altered existing bookings.
- Handled clients’ personal information such as credit cards, date of birth and home addresses.
- Resolve clients issues while they are on trip by being their liaison for communications with hotels, airlines and transfer companies.
- Kept accurate and up-to-date call logs to reflect the resourcefulness of the department staff.
0-5 years of experience
Cooperate and collaborate with clients to determine their needs and advise them of appropriate destination, modes of transportations, travel dates, costs and accommodations
- Entering data into software and maintain client files including statistical and financial records
- Meeting and surpassing profit and sales targets
- Consistently excelling in effective client interaction, communication and negotiation
0-5 years of experience
- Worked with large companies arranging air, car and hotel reservations
- Monitored reservations for schedule changes
- Coordinated and escorted incentive trips for large corporate accounts that offered their employees travel rewards.
- Negotiated airline discounts.
- Dedicated agent for Ameritas Life Insurance company made air, car and hotel reservations
- Maintained a data base for their online booking tool
- Processed all questions and complaints accordingly
- Processed travel requests accordingly, answered all phone calls for travel
- Helped arrange corporate meetings. Ran weekly office reports
- Updated travel profiles
0-5 years of experience
- Assisted customers with booking travel, hotel reservation, and car rental.
- Work into Sabre to look for trip.
- Ability to work on many tasks simultaneously in a high-pressure environment
0-5 years of experience
- Assisted customers with booking travel, hotel reservation, and car rental.
- Work into Sabre to look for trip.
- Ability to work on many tasks simultaneously in a high-pressure environment
10+ years of experience
- Coordinate domestic and international travel arrangement including air, car, hotel and ground transportation, cruises and tours.
- Collect payment for any transportation and accommodations from clients.
- Converse with customer to determine destination, type of transportation, travelling dates, financial considerations, and accommodations required.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package costs.
- Book any type transportations and hotel reservations, using computer terminal or telephone.
- Plan, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel companies.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
- Print or request transportation carrier tickets, using computer printer system.
- Managed accounting operations, account reporting and reconciliations.
6-10 years of experience
- Book airline, train, hotel and car reservation for clients
- Assist clients with any travel related questions they may have
- Assist with ticketing or refunding of tickets