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0-5 years of experience
Responsible for booking and organizing events; training employees on Micros POS system while creating the ultimate customer service. Effectively, maintained and grew customer base significantly, by way of promoting and using effective methods of marketing.
- Planned and executed all events.
- Trained Bar staff of 7.
- Grew client bookings by 50% within the first 2 months.
- Developed event schedules to delegate activities to employees, covering all events.
0-5 years of experience
- Introduced a “Cocktail of the Month” promotion to our menu that was well received by customers and increased monthly sales
- Trained 3 brand new bartenders on all aspects of the job from drink preparation and knowledge to building valuable customer relationships and upselling techniques
- Reduced inventory losses by 10% by managing our beverage inventory with innovative beverage management software
6-10 years of experience
Managed overall operations which included, monitoring multicultural staff, supported in organizing schedules and workload for co-workers, and generating drink recipes for different concepts/restaurants.
- Implemented effective training programs for barbacks, servers, and other bartenders in order to improve their performance skills needed for the job functions and optimized operational efficiency.
- Provided exceptional services through guest approach and mystery shops adhering to company standards and maintaining high levels of guest satisfaction.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales.
0-5 years of experience
- Managed bar and restaurant staff of 28 employees
- Maintained and ordered inventory
- Assisted with the bands and fulfilled riders
- Implemented a tip out system for the bartenders and servers in order to maintain payroll accurately.
0-5 years of experience
- Demonstrated leadership of a high volume hospitality team while engaging customers in a professional, enthusiastic manner.
- Provided exceptional service by focusing direct attention on individual customers while maintaining general oversight of service area.
- Responsible for nightly inventory management.
- Facilitated the training of new hires.
0-5 years of experience
A high volume, fast paced, casual restaurant offering California cuisine and Classic Pub food. Well known for house brewed draft beers, guest craft beers, fine wines, and exceptional spirits. Additionally, multiple televisions focused on fulfilling the requests of many sports enthusiasts are an extraordinary factor to excelling guest satisfaction.
- Consistently educate current and new team members on spirits knowledge, as well as the history and execution of the redeveloping craft cocktail movement.
- Maintain and provide accurate documentation of inventory, as well as documentation of popular items sold, in order to maintain and excel cost expectations while still providing items necessary in fulfilling guest requests.
- Redevelopment of signature cocktails utilizing general specs while reducing cost, yet enhancing flavor profiles.
- Implemented shift sidework and closing procedures to maintain consistency and set each teammate for success.
0-5 years of experience
- Resolved customer and vendor concerns increasing business performance and customer retention
- Developed and managed staff to provide hospitable, professional service and adhere to established policies and business initiatives
- Facilitated training opportunities, new hire orientation and required occupational certifications
- Responsible for inventory management and event coordinating
0-5 years of experience
- Working closely with Sommelier to create wine list, food pairing events.
- Greet customers and determined their specific needs at the bar ensuring repeat business.
- Develop cocktails for brand new cocktail menu.
- Strong knowledge of the exact proportions and combinations to utilize in making beverages according to request from cocktail attendants and patrons.
- Proficient in identifying unruly or intoxicated patrons and to solve the problem or seek help if required.
- Maintain a database of lack of supplies based on a volume of business and covers ensuring timely replacements of product.
- Maintain an accurate cash drawer of $8,000.00 or more per shift.
0-5 years of experience
- Utilizing time management skills to perform various daily tasks while providing excellent customer service with little to no supervision.
- Monitoring and keeping track multiple checks throughout the shift.
- Multi-tasking, balancing customer service while creating a positive and welcoming atmosphere.
- Training and orienting new employees.
0-5 years of experience
- Offer excellent customer care and hospitality through demonstration of product knowledge, energetic presentation and serving skills, and delivering fast and accurate service in a high stress high-volume environment.
- Responsible for handling and accounting for over 5,000 dollars in cash on average nightly business.
- In charge of opening and closing duties of the establishment including taking inventory and ordering over 2,000 dollars in product for the following week, printing sales reports, and resetting financials from the previous shift.
- Increased per-ticket sales and personal sales goals through interpersonal and print marketing, branding of the business, personal promotion and various networking events.
0-5 years of experience
- Train incoming bartenders on adherence to cocktail recipes, upholding standards of proper execution and organization, opening and closing procedures, and cleaning schedule
- Edit and compile wine, liquor, and beer lists by conducting outside research on local trends
- Maintain direct communication with distributors for ordering product and menu designs
- Set sales prices for wine and liquor that lead to a direct increase in profit to the restaurant
- Implement specials to move through product while encouraging others to create recipes
- Maintain a positive and assistive leadership role in an extremely busy setting while creating new customer relationships and maintaining repeat customer relationships
- Communicate to owner, bar staff, and wait staff about new products, drinks, and goals
- In charge of social media resulting in increased traffic for website and other platforms
0-5 years of experience
- Handling and operating the bar, cash accounts and inventory efficiently
- Overseeing the training of new hires and participating in monthly training meetings
- Balancing cash drawer effectively at the close of each shift
- Strengthening bar operations by providing excellent customer satisfaction, initiating new ideas, and leading the team in a positive direction
0-5 years of experience
- Utilize expansive knowledge of mixed beverages, liquor and beer to serve patrons and support servers.
- Educate and train new bartending staff.
- Manage inventory and validate weekly ordering needs.
- Create and maintain restaurant beer list.
- Ensure restaurant closure and financial documentation is complete.
- Greet newly seated guests in a timely manner.
0-5 years of experience
- Greet newly seated guest in a friendly and timely matter.
- Maintain and gain new bar guest who return regularly.
- Service of food drinks and beverages to patrons following regular recipes.
- Collection and authorization of payment from guests.
- Follow all steps of “Fridays Service Style”.
0-5 years of experience
- Responsible for opening and closing the facility
- Handled all monies and deposits for day and night shifts
- Continually provided excellent service to customers by being friendly, knowledgeable and accommodating
- Put into place a regular cleaning schedule
- Updated and created opening and closing lists
- Consistently cleaned beyond expected duties to keep a sanitary and welcoming environment for customers
- Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Used POS system properly for all transactions
- Enforced rules and work expectations for all employees
0-5 years of experience
- Having extensive beer, wine, and spirits knowledge to aid in training and development of all bartenders and servers, in addition to educating and properly serving all patrons.
- Helping with inventory tracking and ordering to assist the Bar Manager in keeping proper levels on all products.
- Delivering a high level of customer service to bring in regular business to keep sales totals on all food and alcohol where in needs to be in correlation with last years totals.
0-5 years of experience
- Oversee bartending and support staff to ensure optimal customer service and operation
- Train new employees to meet company standards
- Confirm inventory is properly tracked and ordered as needed
- Strive to meet and exceed monthly sales goals based off previous year’s performance
- Ensure proper operation of entire establishment when general manager is not present from opening to closing
- Maintaining relationships with vendors and attempt to reduce overhead costs of inventory
- Handle disputes or complaints from customers to ensure customer satisfaction
0-5 years of experience
- Manage bar seats (16) and restaurant seats (66)
- Place liquor and beer orders and maintain relationships with representatives
- Oversee staffing, opening and closing procedures, and nightly bank deposits
- Create new cocktails for cocktail menu
- Help as extra hands when needed in front and back of house
- Function as resource, council and discipline staff of 15 when necessary
- Utilize extensive craft beer and liquor knowledge to aid guests in their drink and food selections
- Create and maintain relationships with clientele
0-5 years of experience
- Master of classic cocktail recipes.
- Develop strong mathematical aptitude by conducting daily inventory.
- Clean and stock glassware, assist with beverage service and transport dishes to the kitchen.
- Quickly remove debris accumulated at the bar to consistently maintain a clean service area.
0-5 years of experience
- Hire, train, and supervise the waitress staff
- Demonstrates effective skills in teamwork and multitasking
- Displays motivation to complete duties independently
- Balance and document daily registers
0-5 years of experience
- Responsible for the servicing of customers ensuring client satisfaction and loyalty
- Development of a clientele base creating return customers
- Use of various software, accounting, ordering and inventory control
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[Lead Bartender]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
