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How to Format an Onboarding Specialist Resume
Candidates looking to apply for an onboarding specialist position are expected to have a top-notch resume. Create your own job-winning resume, starting with the right format.
A resume format is the way you organize your skills and experience. Seasoned candidates can show off their expertise by listing their work history first. Those with less experience or with employment gaps can put a spotlight on their skills and shift the attention away from their lack of experience.
For instance, let’s take a look at the following two sample job candidates to see the strategy behind choosing the right resume formats. Both have technical skills and work experience but follow different career paths. The first has experience and consistent employment, while the second candidate is pretty new to the workforce.
The first candidate can use a chronological resume to highlight their steady employment. The second candidate can highlight their skills and shift the attention away from their short experience with a functional resume.
Chronological Resume
- 10 years in the workforce
- 1 year at this job
- BA Economics
Work Experience
Square Payroll – Onboarding Specialist
October 2012 – present, New York, NY
- Managed accounts, optimizing new merchants from other payroll providers to Square Payroll.
- Improved the onboarding process, decreasing merchant and Square’s onboarding time by 30%.
- Streamlined the operational onboarding process by adding workflow directly into Square Payroll’s database as tasks instead of managing onboarding employees through a shared spreadsheet.
Functional Resume
- 2 years in the workforce
- 2 years at this job
- BS Training and Development
Professional Skills
Management Skills
- Knowledge of applicable federal, state and local regulations pertaining to equal employment opportunity, immigration and company policy per management direction.
- Interacted with multiple levels of candidates, human resource employees and hiring managers to schedule interviews, including candidate travel.
- Accountable for the accurate completion of the new hire paperwork and personnel files.
Onboarding Skills
- Created an updated policy handbook specific to company operations.
- Wrote and designed a monthly newsletter to help new hires with details about the company and culture.
- Prepared new hires with a customized welcome package and onboarding kits.
Onboarding Specialist Resume Samples
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0-5 years of experience
Manage and converted new merchants from other payroll providers to Square Payroll. Provided timely and exceptional customer support and training over phone and email. Provide Square Payroll team with constructive feedback to improve onboarding product and customer experience.
- Identified common onboarding problems and proposed product changes which aims to decrease merchant and Square’s onboarding time by 30%.
- Streamlined operational onboarding process by adding workflow directly into Square Payroll’s database as tasks instead of managing onboarding employers through a shared spreadsheet.
- Lead onboarding for all alpha state merchants from Alaska, Florida, Nevada, New Hampshire, South Dakota, Tennessee and Texas.
0-5 years of experience
- Chosen as head onboarder in the implementation of Chase’s contingent staffing agency (Chaseworks).
- Interacted with various levels of candidates, human resources and hiring managers to schedule interviews, including candidate travel.
- Maintained information in the Applicant Tracking System (Taleo) and other Human Resource Information Systems.
- Accountable for accurate completion of the new hire paperwork and personnel files.
- Communicated with internal resources and outside vendors regarding pre-employment requirements, including background checks, fingerprinting, drug tests, etc.
- On-boarded new hires into PeopleSoft, processing of relocation paperwork, as applicable.
- Performed work in compliance with applicable federal, state and local regulations pertaining to equal. Employment opportunity, immigration and company policy per management direction.
0-5 years of experience
- Responsible for assisting with the onboarding process for new CDI candidates through the CDI onboarding tool Red Carpet.
- Serve as a liaison between CDI clients and perspective candidates.
- Responsible for initiating backgrounds and scheduling drug screens.
- Responsible ensuring all candidates are in 100% compliance with both the CDI and the Federal government compliance guidelines.
- Responsible for both completing and remediating I-9 documents.
6-10 years of experience
Facilitate orientation, complete I-9 work authorization verification, and compile new hire documents for over 3,000 new hires and international transfers.
- Present weekly new hire / international transfer orientations in New York and broadcast throughout all of the satellite offices in the Americas.
- Participate in UAT and system implementation of Taleo.
- Liaise with external immigration lawyers to confirm that active employees have sufficient work documentation.
- Coordinate with Lateral Recruiting, Campus Recruiting, International Assignment Management, Payroll, Benefits and the Service Center for a smooth onboarding transition.
- Work with Legal & Compliance, Background Screening, Human Resources Business Partners, Registrations, and Building Access to make sure that new hires are onboarded compliantly.
- Collaborate with global onboarding team on a daily basis to ensure globally consistent processes.
- Manage onboarding conflicts and escalate appropriately to stakeholders.
- Train new members on onboarding team and manage intern.
0-5 years of experience
- Create and maintain audit files that ensure compliance and meet regulatory requirements.
- Define project deliverables, set schedules, and resolve business and technical issues.
- Maintain existing and develop future customer facing resources to drive adoption.
- Guide the customer through a basic orientation of the product via a virtual meeting and serve as trainer in all customer onboarding sessions.
- Work with Value+ Services partners and other internal departments to facilitate customer and product success.
0-5 years of experience
- Deliver a superior new hire experience by providing a high level of customer service and maintaining quality throughout the pre-employment onboarding process.
- Ensure the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines, while maintaining data integrity.
- Audit all candidate information, verify background investigations and drug-test results, oversee the fingerprinting and licensing processes as applicable as well as adhere to record retention guidelines.
- Interact with new hires, Recruiters, Recruiting Managers, Hiring Managers/Executives and other areas of Human Resources as needed. Spend dedicated time working the new hire customer service phone line.
- Providing great customer service while answering questions and providing update status regarding any pre-employment onboarding
0-5 years of experience
- Establish the on boarding process of new customers to the mobi web based software.
- Create customer tenant environment, provision GPS devices via SQL.
- Educate customers through training calls using WebEx software.
- Develop monthly inventory monitoring process of Danlaw and Enfora GPS devices to reduce inconsistencies.
- Investigate and resolve issues with tangible results for escalated customer issues.
- Train new employees on customer support issues, device provisioning, and on boarding process.
- Implement documentation on customer experience protocol and user guides for future use.
Human Resources Cover Letter Examples
Onboarding Specialist Resume FAQ.
What should I put on my resume for human resources?
Make your resume stand out with these seven top essential skills for your resume:
- Employee relations
- Onboarding
- Human resources information software
- Training and developmental skills
- Business management skills
- Leadership skills
- Communication skills
Showcase your skills with six to eight bullets that highlight your leadership and HR experience. Then organize your credentials with the right type of resume format.
For seasoned candidates, the chronological format will show off your experience; or, you can choose a functional format to highlight skills rather than experience.
You can also learn how to keep your resume in demand with our hundreds of job-specific resume examples to inspire you to create a job-winning resume quickly and easily.
What are the responsibilities of an onboarding specialist?
The biggest role of an onboarding specialist is to welcome new hires to the team. Their major responsibilities include preparing contracts, payroll information, job descriptions and maintaining the employee handbook.
They guide you through each step of the hiring process, setting up orientation and introducing newcomers to the company culture.
Onboarding specialists also coordinate job-specific trainings and help new hires fit into their new role.
How do I become a good onboarding specialist?
Effective verbal and written communication skills are a must for a good onboarding specialist. Combining key skills such as organizational skills and time management also help set you apart.
Having the proper certifications or a bachelor’s degree in human resources management or customer service is highly recommended. Having different levels of education and credentials can help you land a better paying job.
Other outstanding qualities of a good onboarding specialist are having a firm grasp of employee relations and experience using different types of human resources information systems.
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Onboarding Specialist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
