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0-5 years of experience
- Community Support individual responsible for daily and weekly therapeutic interventions with children
- Conducted Assessments and developed treatment plans to be presented to clients and families
- Assisted or handled crisis calls to access the need for more intensive treatment measure
- Maintain charts for clients and input information for billing process
- Developed and maintained safety and behavior plans/ Implemented the safety and behavior plans in the homes to avoid conflicts to avoid disruption of placement.
0-5 years of experience
- Facilitated testing of Epic HIM v2012 for clinic and hospital implementation using ALM Testing software.
- Managed thorough revision of integrated test scripts for Chart Deficiencies and CDI.
- Executed the conversion of 50 CDI and Coding paper queries to Epic SmartText.
6-10 years of experience
Senior Systems Software Engineer
- Work within a collaborative team and across various functional teams managing test of HW and SW platforms and solutions from the design, proto, pilot phases through customer ship and sustaining. Worked to manage server, infrastructure, and engineering requirements including CPU, memory, network controllers, storage controllers and other options to insure that the appropriate amount of resources were in place to support project budget and time to market in both NPI and sustaining test environments.
- Debug HW and SW issues in coordination with development teams.
- Track and report test progress in support of project management.
- Work within automation test environment utilizing Cirrus framework and RoboGalaxy harness.
- Create and lead presentations in communication of new technologies and test strategies.
- Trained and mentored additions to the CSI organization.
0-5 years of experience
- Interpreting English to Spanish and vice versa on technical support calls, sales related calls, 911 emergency calls, legal calls, insurance calls and bank related calls.
- Consistently demonstrating the ability to effectively manage call flow and handle issues as they arise by providing every client with an excellent customer service experience.
- Work to a professional code of ethics covering impartiality and confidentiality.
- Maintain, reinforce and expand current knowledge of terminology and call handling procedures.
0-5 years of experience
Manage the commission’s social media, including their Twitter handle and Facebook page
- Collaborate with the leadership team to promote upcoming events and opportunities
- Make recommendations on how to better engage CSI members in meaningful professional
- Responsible for increasing the number of followers on the commission’s social media
0-5 years of experience
- Provide intensive in-home, family, and community based service for high-risk children/adolescents.
- Creates individualized behavioral plans: assessing the ndividual behaviors of the youth.
- Create program wide support system programs for participants and serve as a liaison for Durden LLC and the community.
- Improve the well being of clients suffering from mental health
0-5 years of experience
- Finding errors in hospital billing and correcting issue
- Using all available resources to find trends and notify appropriate individuals
- Assist colleagues in resolving issues with insurance billing
- Exceeding monthly goals with 1 million in payments April 2014
- Worked multiple Medicare projects with vast experience in all
- Promoted to Lead Analyst March 16, 2015
- Training new hires
- Conducting month end reporting for AR CSI department
- Versatile in balancing workload between clients and assisting analysts.
- Administrating all aspects of the CSI referral process in house and with CSI, Inc.
0-5 years of experience
- Finding errors in hospital billing and correcting issue
- Using all available resources to find trends and notify appropriate individuals
- Assist colleagues in resolving issues with insurance billing
- Exceeding monthly goals with 1 million in payments April 2014
- Worked multiple Medicare projects with vast experience in all
- Promoted to Lead Analyst March 16, 2015
- Training new hires
- Conducting month end reporting for AR CSI department
- Versatile in balancing workload between clients and assisting analysts.
- Administrating all aspects of the CSI referral process in house and with CSI, Inc.
0-5 years of experience
- Answer phone calls, transfer lines, and take messages on a timely manner.
- Greeted clients upon entering and direct them to the proper personnel
- Set up Service appointment and called as reminder on upcoming appointments
- Received payment for services and part bills, review bill with customer, assure they sign all documents needed
- Filed all completed deals in the proper department, Power of Attorney forms, Plate Transfers, Out of State Transfers, and Titles per company
- Dealt with customer complaints and issues
- Resolved customer complaints with appropriate managers and make sure our CSI rating stayed above target goals
0-5 years of experience
- Greet and Assist customers as they walk into the store
- Set up appointments for service and sales
- Advanced Data entry
- Created sales and progress spreadsheets
- Meeting monthly goals as well as providing excellent service
6-10 years of experience
- Responsible for set up and maintenance of Webtron, Mark Andy
- Knowledge of Blue prints and Drawings for Specifications of products
- Disposition of materials for orders, Closing out work orders
- Adherence to customer specifications
0-5 years of experience
- Oversees sales and service surveys, provides communication after sale and service visits
- IT support, including providing data regarding monthly sales
- Customer satisfaction, including follow up with recalls and coordinating customer appointments
0-5 years of experience
- On-scene removal
- Transport to and from autopsies/ transport to morgue
- Work stand-by with all EMS
- Odor removal for decomps
0-5 years of experience
- Frontline for customer service
- Creating and maintaining rental agreements for service customers
- Maintain high volume switchboard
- Reconcile office and service dept. expenses
- Creating spreadsheets regarding office inventory
- Delegate customer inquiries to the appropriate department
- Managing inventory of new vehicles
- Verifying client information regarding insurance and bank information
- Responsible for managing all courtesy vehicles for client services
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Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
