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More Inside Sales Rep Resumes
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Find out what is the best resume for you in our Ultimate Resume Format Guide.
Additional Sales Resume Samples
How to Format an Inside Sales Rep Resume
Optimize your inside sales rep resume instantly with the right format. Whether a seasoned candidate or fresh out of college, using the correct format for your experience level can turn your resume into an effective sales pitch.
Resume formats are game-changers because they organize your information to highlight your strengths and downplay potential weaknesses, like a lack of work experience.
The functional resume format is the right choice if you are a new inside sales representative or have limited experience in the field. This format lists your most marketable skills, knowledge and volunteer work first, giving recruiters a clear outline of why you would qualify for the position regardless of your experience.
If you have a long, consistent work history, the chronological resume format will highlight your work experience first on your resume, starting with your current job and working backward.
The combination resume or hybrid because combines the best strategies of the chronological and functional formats. With this format, you can lead recruiters directly to your best attributes and achievements by putting the skills section above your work history.
Here are some examples of how these formats highlight a candidate’s best career qualifications.
Chronological Resume
- 11 years in the workforce
- 10 months at this job
- BS Business Administration
Work Experience
Sales Rep, The New York Mets
February 2022 – current, New York, NY
- Generates excitement and drives revenue by selling 100+ season tickets, partial plans, suites and group tickets daily.
- Coordinates ballpark tours and showcases promotional events, increasing revenue by 30%.
- Exceeds established sales goals by 10% weekly.
Functional Resume
- 3 years in workforce
- 1 year at this job
- BS Marketing Management
Professional Skills
Customer Service
- Works quickly, processing multiple group ticket sales simultaneously.
- Provides award-winning customer service, winning the best-selling employee recognition award for two consecutive years.
- Assists customers with ticket purchases for the New York Mets stadium.
Bilingual Communication
- Strong communicator making outbound calls to potential customers and following up on leads in a bilingual format.
- Understands customer needs and identifies sales opportunities to pitch new sports packages to non-English speakers.
- Answers potential customers’ questions by creating a targeted weekly email blast.
Inside Sales Rep Resume Samples
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6-10 years of experience
Contacted attorneys throughout the country to acquire new relationships and build referral business. Evaluated auto, workers compensation, premises liability, medical malpractice, general negligence and other miscellaneous claims while utilizing underwriting guidelines. Reviewed medical files, insurance coverage, incident reports, complaints and other documentation necessary to determine recovery potential and appropriately approve or decline cases.
- Assisted in the development of an attorney relationship focused company business model to streamline client requests resulting in a 450% increase in referral business.
- Developed over 500 attorney/firm relationships nationally through cold/warm calling, networking and referrals.
- Utilized internal and external resources to gain extensive knowledge of state regulations, and industry trends and demonstrated a solid knowledge of claims leading to multiple state assignments.
- Approved over 9,800 cases resulting in a minimum potential company gross profit of over $8,000,000.
- Supervised case managers and provided ongoing training within their roles.
0-5 years of experience
Provided full range of customer service in a prompt and professional manner among the top ten percent of sales reps.
- Contacted existing customers, pending disconnects, and future customers for cable, internet and phone service.
- Prepared weekly reports, analyzed all customer concerns, problems and resolutions.
- Maintained complete knowledge on all services, procedures and marketing promotions.
0-5 years of experience
Communicated with customers and prospects by phone or email in response to CRM system reminders and leads provided through marketing efforts.
- Pro-actively identified, located and qualified new business leads.
- Developed friendly rapport with customers and prospects to facilitate open discussion of needs and how Nortel telecom products could fill those needs.
- Developed and continually refined knowledge of telecom products in order to answer customer questions and develop creative ways of meeting customer needs within the scope of existing product offerings.
- Performed general and detailed demonstrations of telecom products over the web and on-site for customer/prospects.
- Prepared cost proposals for customers and customer prospects.
- Tracked sales process and transitions customer to the product implementation team.
- Closed business once proposal with costs has been delivered.
- Made at least 45 outbound calls per day and met $1.4 million quota.
0-5 years of experience
- Managed incoming leads as presented in the assigned territory
- Prospected into new accounts to set appointments with C-Level Executives
- Enhanced Presentation skills by doing Chalk Talk, WebFOCUS Overview, & other various training exercises within the organization
- Awarded top performer for recruiting to executive meetings
- Exceeded all Quarterly Quotas
- Promoted quickly to Education Account Manager
6-10 years of experience
Provided quotes and proposals by working closely with sales managers,
- Processed and expedited orders by following up with vendors and manufacturers to provide shipping information.
- Built relationships with buyers and utilized superior product knowledge to provide superior customer service and increase sales.
- Ordered, compiled and shipped literature and samples to existing and potential buyers.
- Provided administrative support to the President, Vice President and Sales Managers on a daily basis.
- Arranged travel for the executives and booked trade shows. Also responsible for shipment of samples and materials needed at shows. Monitored booth setup as well.
- Prepared sales presentations for the salesmen to present to buyers.
0-5 years of experience
Generated revenue through selling to customers through inbound phone calls.
- Prospected for new business with timely follow-up on all qualified leads.
- Investigated and resolved customer questions and complaints.
- Ensured quality and enhanced customer satisfaction.
0-5 years of experience
- Worked in sales achieving a solid customer base through networking and cold calling selling building materials
- Ensured accurate product deliveries for commercial residential customers.
- Developed a strong foundation by working closely with employees and customers to get hands on products knowledge.
- Earned management recognition after completing all the product knowledge workbooks in order to develop better product knowledge and customer service.
0-5 years of experience
- Effectively managed a high volume of inbound and outbound customer calls.
- Addressed and resolved customer product complaints empathetically and professionally.
- Accurately documented, researched and resolved customers needs.
- Set appointments for customers via live chat.
0-5 years of experience
Informative knowledge base on Hyper V and VMware for Backup & Replication software
- Creating New Opportunity for new prospect and have daily contact with new customers
- Trouble shooting prospect’s environments and making sure everything is working order to ensure product is running smoothly
- Keep up with call/opp daily and weekly goals through making cold and hot prospect with generating leads that are presented to us daily.
- Creating relationship with Channel service companies like “CDW” “INGRAM” “TCW” and etc. who provide service to future prospect and following up created opportunity to ensure both parties are satisfied
- Making sure keeping up date with technology with backup and replication with other competitor and learning new products and versions that changes on a daily basis
0-5 years of experience
Provided small and medium-sized businesses with equipment financing and working capital
- Cold calling to prospective clients to conjure new business
- Coordinated with lending sources to formulate leasing terms on equipment purchases
- Managed and updated UCC records through database
0-5 years of experience
Answered an average of calls per day by addressing customer inquiries, solving problems and providing new product information.
- Provided an elevated customer experience to generate a loyal clientele.
- Answered product questions with up-to-date knowledge of new product or recalls.
- Assisted customers with drink selection, inquiries and order customization requests.
- Executed in-season pricing strategies, including promotions and upcoming products.
- Directed calls to appropriate individuals and departments.
- Operated a POS system to itemize and complete an average of number customer purchases.
- Dedicated to continuously improving sales abilities and product knowledge.
0-5 years of experience
Inside sales rep for the online ticket retailer, [company name]! Helped assist customers purchasing tickets online.
- Provided a great customer experience over the phone while thinking critically and assisting the customer.
- Used great communication and customer service skills to ensure quality assurance.
- Worked with customer service team to help with customers needs.
- Exceeded sales quota in multiple months by upselling customers to acquire better value tickets.
- Built strong customer rapport and established extensive list of clientele.
0-5 years of experience
Responsible for handling inbound leads (phone and email) by answering any and all questions about our product.
- Drafted proposals, Master Services Agreements, and Statements of Work
- Entered, altered and monitored data using Google Drive’s spreadsheets and word documents.
- Utilized Salesforce.com to keep track of accounts, leads, and information.
- Facilitated meetings between a potential lead and the Account Manager or Account Director.
0-5 years of experience
- Utilized proven conversational sales techniques including guided questions and rapport building to identify needs and generate sales.
- Developed innovative sales script to put customers at ease in sales process.
- Learned complex sales system to complete remote access customer support and sales.
0-5 years of experience
Consistently surpassed and reached 30% conversion and 7-10 sales per day
- Stayed optimistically positive while talking to 30-50 customers everyday
- Tailored a unique Internet package to each particular customers wants and needs
- Strongly used active listening skills to stay conversational to set up assumptive closes
- Engaged unfamiliar Internet service provider would enhance the customers online experience
0-5 years of experience
Described and recommended Cox services to customers and responded to inquiries about products, while at the same time educating the customer and promoting current marketing campaigns and promotions
- Promoted Quality Customer Experience
- Build customer loyalty through follow-up calls to customers if there is a problem or change in installation of services
- Grow the business through turning customer calls into sales opportunities
- Processed new orders while adhering to all company guidelines, including keying required information into order entry screens and checking customer service screens to determine whether a deposit is required
0-5 years of experience
Retain and grow [company name] Small package business within the assigned geographic territory
- Strategize with customer to understand business needs and implement appropriate solutions
- Mentor new ISR’s and AE’s through Immersion and Peer Review Program
- Collaborate with AE to manage territory of over 14 million in annual revenue
- Maintains up-to-date knowledge of [company name]’s products and services to generate sales solutions
0-5 years of experience
Make outbound calls by contacting customers to schedule an appointment to come in and see the products that were sold by the company.
- Meet productivity for the client.
- Provide great customer service in a contact center.
- Navigate to appropriate prescript responses which I read to provide information to the customer.
- Talking with customers via outbound calls through computer and headset.
0-5 years of experience
- Prospected and closed accounts using a consultative sales approach
- Identified cross-selling and upselling opportunities for new products and services to increase value to customers and exceed sales goals
- Identified business opportunities by monitoring potential competitor activities
- Maintained effective communication with outside sales representatives
6-10 years of experience
- Responsible for 150 customer accounts ranging from medical to military contractors across North Carolina.
- Fielding quotes from contracted suppliers.
- Obtaining competitive pricing to meet customer budgets for EAU’s and contracted projects. Also, confirming stock checks and delivery dates.
- Constantly providing excellent customer service. Collecting all relative data to ensure customer gets right components.
- Staying ahead of the industry curve by learning the most up to date product knowledge in order to better service my customers.
- Aggressively prospecting new customers; negotiate and close sales while finding key decision makers and satisfying their electronic component needs.
0-5 years of experience
Marketing of Oil and Gas manufacturing materials (Pipe, Flange, Valves and Fittings) by using consultative and solutions
based sales approach to customers.
- Coordinate with outside sales and management for the purpose of maintaining, developing and growing our customer
- Follow up on quoted projects as well as proposed future projects to keep our company competitive on the bid list.
- Participate in ongoing professional development training sessions and meetings.
0-5 years of experience
Sell incorporation services to clients across the US and internationally
- Provide business consultations via phone to prospective customers to help guide them through starting their own business
- Properly place orders using external website and internal systems, record and update client information, track sales numbers and revenue
- Meet monthly and quarterly goals in sales, revenue, and activities
0-5 years of experience
- Responsible for over 40+ accounts
- Generate job quotes while paying careful consideration to current market trends
- Continuously increasing the branches gross profit margin through the promotion of special order items
- In charge of seeing orders procured from start to finish through the use of various logistic platforms
- Always improving the customer experience through customer relationship management
6-10 years of experience
Calculate premiums and establish payment method.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Write to field representatives, medical personnel, and others to obtain further information, quote rates, or explain company underwriting policies.
- Process, prepare, and submit business forms such as submitting applications for coverage. Process and record new insurance policies and endorsements.
- Correspond with insured or agent to obtain information or inform them account status or changes.
6-10 years of experience
Account management for major telecommunications and OEM customers.
- Provide sale support coordination Outside Sales.
- Create and provide sales quotations to assigned and unassigned customers.
- Domestic and International order processing, entry and acknowledgment.
- Order entry, price quotes, payment methods, scheduled orders.
- Reschedule orders pull-ins and push outs according to customer requirements.
- Create quarterly shipping and booking reports for senior management and customers.
- Process returns for credits and assist A/R with collection issues.
- Performing the above task with a high level of customer service and received recognition.
0-5 years of experience
- Responsible for managing, selling to and growing all “non-named” accounts in one’s assigned geography.
- Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions.
- Develops and implements account plans that drive the attainment of critical business objectives.
- Achieve sales goals as set by management team and assigned based on account historical spend.
0-5 years of experience
- Has the ability to cold call and generate leads for Orion Printers and Parts and understands the sales process from the beginning to closing the sale and successfully uses the process to produce revenue.
- Has the ability to upsell and cross sell to ensure all needs of the client are met
- Take inbound sales and customer service calls, answer product questions, and send quotations.
- Build lists of potential prospects, enter all data, and track all client interactions using a CRM.
- Use Outlook to cold and follow up emails. Use Constant Contact software to send clients monthly sales on products.
- Use and research tools that will provide all information to produce and generate sales.
- Use online messaging software (i.e Trillien, AOL, Skype) to quote new and existing clients and answer availability questions and all other questions.
- Conduct Post Sale and routine follow up calls to make sure clients are happy with our products and service.
- Continuously study and train on products to improve my product knowledge to share with clients
- Generated over $200k my first year with Orion and consistently exceeded quotas.
0-5 years of experience
- Pursue new accounts through lead generation, cold calls and advertising referrals.
- Track customers and prospects in CRM system including records of all contact.
- Drive efforts to meet monthly and annual sales quotas on software sales.
- Perform online product presentations and conducting webinars
Inside Sales Rep Resume FAQ.
What is an inside sales rep?
Inside sales reps work to generate new leads and sales opportunities via cold-calling, email blasts, providing product demos and lead follow-up calls.
Part of their duties includes understanding customer needs and answering their questions while building a database of current and potential customers. An inside sales rep is also responsible for learning and demonstrating product features and services and upselling them to customers.
What is the difference between an inside sales rep and a sales agent?
Inside sales reps sell products remotely. They work virtually and via phone, email, newsletters and social media to generate sales.
While sales agents handle face-to-face sales, they identify prospective clients at trade shows, conferences and industry events. They are knowledgeable about the products and services they represent and build relationships with potential customers to establish trust.
What skills would be the most effective for inside sales?
To succeed as an inside sales representative, you should be able to combine soft and hard skills for a killer sales pitch. Here are the top 10 essential skills to be effective at inside sales:
- Communication
- Virtual ethics
- Product knowledge
- Marketing
- Digital marketing
- Social media marketing
- Networking
- Negotiating
- Rapport-building skills
- Time-management skills
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Inside Sales Rep
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
