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0-5 years of experience
Increased efficiencies by hiring and managing interns to assist in the studio
- Managed all trunks show events hosted by our clients, and coordinated events with other retailers
- Diligently calculated fabric yields and placed fabric POs with our Italian and New York mills for every production season
- Responsible for the efficient running of the studio and for tracking the movement of all showroom samples
- Decreased office expenses by 35% by monitoring spending and switching to lower cost suppliers
- Spearheaded brand’s first ever sample sale which brought in $16K in sales
0-5 years of experience
Photography is a passion of mine. I am equally passionate about leading and managing people. My current position has given me an opportunity to combine and grow those passions.
- Achieved gross sales of $100 within two years, earning studio of the month more than once.
- Recruited, developed, and motivated more than 10 team members to meet the expectations and quotas of the company.
- Increased customer ratio by more than 100% with outstanding customer service.
10+ years of experience
Provided team leadership to accomplish department goals and monitor work flow.
- Consistently provided excellent, informed customer service and maintained strong reliable work ethic.
- Led studio team to highest sales in the district.
- Delivered quality service and products and performed customer service enquiries, sales, and cash sales.
- Trained photographers for other studios in the district.
- Awarded Certificate of Achievement five times for the highest sales.
0-5 years of experience
Provided customer service by greeting and assisting customers in a friendly manner and referred then to appropriate staff, responded to customer inquiries and complaints and determined necessary action.
- Structured, maintained, and successfully managed a 5 person team. Planned and prepared work schedules, assigning employees to specific tasks.
- Trained and instructed employees in job duties and company policies. Provided employees with guidance in handling difficult and complex problems, and resolving them.
- Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions.
- Ordered merchandise and prepared requisitions to replenish merchandise on hand.
0-5 years of experience
In first month heading up sales initiatives for the studio delivered 128% of the 12 month monthly membership acquisition average.
- Delivered an monthly acquisition record for the studio during the 3rd month as sales manager shattering the previous record.
- Implemented lead generation strategies that doubled the number of leads visiting the studio.
- Increased studio monthly revenue average by $5000
- Hired and trained sales staff increasing overall performance of staff.
0-5 years of experience
Project high success rate. Excels at developing and defining project scope, goals and deliverables, as well as budgets, P/Ls, and timelines.
- Manage, oversee, and facilitate 25+ projects daily through Digital, Design and Production departments.
- Advise stakeholders with solutions to ensure accuracy and functionality against projects to generate a profit.
- Worked directly with Media Mind agency in preparing, facilitating and overseeing media buying.
- Prepared workflow reports, referencing against prices structure. Increased revenue by 40% after 6 months of streamlining process.
- Provide the necessary foresight to mitigate project risk and issues. Facilitate Studio Billing; benchmark results.
0-5 years of experience
Successfully promoted and maintained social media as part of marketing and promotion
- Strategically lead networking campaigns working with local businesses
- Accurately booked and logged recording hours to generate revenue and regularly surpassed weekly quota
- Skillfully trained and lead a team of promoters and engineers to generate revenue
0-5 years of experience
Responsible for day-to-day operations including communicating with clients, monitoring, responding and appropriately distributing incoming communications, and preparing metrics for client and internal reports.
- Maintained and wrote for company blog on web site and facilitated company meetings
- Balanced work on multiple projects and acted as liaison between creative staff and upper management staff
- Performed content updating for client websites and social media platforms
- Assisted in editing photographs and videos for client use
- Responsible for maintaining and updating database of equipment and assets and managing daily use of equipment
- Independently developed company initiative to reduce waste, promote recycling and implemented the use green products for office use and for clients
0-5 years of experience
Responsible for overseeing all sales processes and systems, and class and staff scheduling at OTF studio.
- Managed the hiring, training and scheduling of six OTF front desk staff members.
- Developed & administered all marketing programs to create a high energy culture & attract new clients.
- Created a positive atmosphere through use of corporate culture dynamics to ensure the enthusiasm and success of sales and front desk teams.
- Ensured that all front desk systems were followed: proper member check-in, telephone inquiries (general and sales related), guest registration, delinquent account procedures, customer care calls/e-mails, membership cancellation and suspension requests.
- Utilized Mind Body Online software on a management to ensure accuracy of billing, class schedules, membership retention and renewals, credit card processing, and client account reconciliation.
- Authorized and provided effective solutions regarding customer service issues.
- Responsible for ensuring facility was clean, maintained & operationally sound, scheduled repairs & preventative maintenance for all fitness equipment; supply ordering and inventory control for studio.
- Prepared and processed bi-weekly payroll via ADP payroll processing system.
0-5 years of experience
Individually responsible for launching brand new studio grossing over $20 million a year in sales
- Accelerated total market from 0% to 70% studio utilization within two months
- Provided timely feedback to the Vice President of Operations on all studio updates and issues
- Interviewed, hired and supervised an employee team of 30+ made up of instructors, club coordinators and facilities coordinators
- Assisted in resolving member issues and concerns with the highest level of customer service
- Managed instructors scheduling on a weekly basis and reported to our regional Master Instructor/Creative Director of the Southeast Region
- Supported supplier relationships within company budget to execute margin and deliver statistical goals
- Processed all executive reports, payroll duties for Instructors, Club Coordinators and Facilities Coordinators on a weekly basis
- Strong ability to multi-task various events and clients in fast-paced environment
0-5 years of experience
Responsible for the management of studio and associates
- Increased sales from 30% of goal to #1 in district within 1st 6 weeks – finished peak season 130% goal
- Trained all new hires and many studio managers from nearby studios.
- Set goals for all associates, coached and monitored for success.
- Aggressive marketing and host store relations repair to ensure sits growth.
0-5 years of experience
Increased membership sales by 593% within the first eight months.
- Created annual goals, objectives, and budget. Made recommendations to reduce costs. Assisted in design and execution of programs that contributed to over 50% revenue growth of the Yoga studio.
- Created a strategic marketing design to increase average first time client visits by 560% first six months.
- Balance internal and external expectations with the objective to support efficient, cost-effective, and preferred practices.
- Maintain, update and monitors client administrative portal.
- Manage expense account and delegate project budget.
0-5 years of experience
Directed e-commerce advertising delivering 5,000+ images/mo. from 10 daily fashion sets.
- Developed smoothly operating studio support teams including studio and financial staff
- Established positive working relationship with contracted studio services
- Key liaison between headquarters – studio and between Creative – Finance Departments
- Worked with Director of Creative Services to develop daily and weekly work flow charts
- Expanded daily fashion sets from 3 to 10 while reducing costs by 30% – 40%
- Produced still life shoots for special projects and web site
- Successfully devised a shortened workflow for opportunity buys
0-5 years of experience
Oversaw all Human Resources operations for the Arlington studio: managed recruitment, conducted interviews, coordinated trainings, implemented and directed staff continuing education programs, processed all team member paperwork including raises and terminations, monitored staff participation, administered staff payment and compensation packages
- Assisted in the creation and development of the team member training manual for all newly hired [company name] employees
- Provided administrative support to Director of Operations and General Counsel
- Maintained all studio finances, including budgets, orders, and cash deposits
- Prioritized and balanced a high daily workload to manage all studio operations
- Administered customer service to all yogis and was the main point of contact for any retail issues or yogi complaints
- Coordinated and supervised special events including: staff meetings, quarterly challenge events, seasonal yogi appreciations weeks, annual Open House, annual staff holiday party, international retreats, specialty workshops, promotional events
- Worked with the Teacher Director to coordinate class schedules and teacher trainings, aid teachers in studio functions, and schedule teaching assistants
0-5 years of experience
- Coordinated schedules and appointments with Owner/President, fitness trainers, and clientele using a third-party schedule program. Ensured all appointments ran according to schedule by sending daily appointment reminders to the Owner and fitness trainers.
- Developed and implemented customer retention systems using customer rewards cards, contests, and referral programs.
- Composed creative material for marketing and social media while establishing community presence on Facebook, Twitter, and Instagram.
- Connected with client base by teaching semi-private yoga and fitness classes, building and hosting workshops in both classroom and one-on-one settings, and giving program presentations.
- Collaborated with Owner/President on subscription pricing, web development, beta programs, and studio design.
- Responsible for writing, editing, and proofreading a professional and informative monthly newsletter to a client list of over 300 recipients.
6-10 years of experience
Managed the daily operations and staff of a fast-paced multi-camera room location that exceed the company’s goals in sales and profits, photographic excellence, guest satisfaction and team member engagement.
- Developed and implemented a sound succession plan for open positions by attracting, recruiting and hiring studio team members who are superior to competitors.
- Effectively trained new hires and managers in accordance with the company’s on-boarding procedures and policies. Ran training classes and aided in the studio’s conversion from film to digital.
- Executed and taught a sales process that discovers the needs of the guest and enables the up sell relevant products.
- Schedule employees within labor models and based on the needs of the business to increase the gross profit of the studio, while providing outstanding guest service, photography and sales.
0-5 years of experience
Took over all day to day duties of running the studio, including teaching classes, advertisement, sales, and promotions. Managed up to three employees during peak summer season.
- Increased Social Media usage, doubling Facebook likes on the business page
- Created a successful summer program of art and craft programs for kids
- Increased sales over 200% in July 2013 from July 2012
- Volunteered and help organize community events: Vinton Wine Walk and Shop & Chalk
0-5 years of experience
Responsible for interviewing, hiring, training, and managing a staff ranging from 5 to 10 associates in coherence with the company’s continuously evolving photography and sales protocols
- Supervise the successful completion of daily studio operations including studio labor plans, inventory management, cash drawer management, equipment maintenance and troubleshooting, general studio cleaning and upkeep, etc.
- Lead and train associates to practice excellent customer service throughout the customer’s experience at the studio to ultimately lead to repeat business and word of mouth referrals
- Implement valuable and effective complaint resolutions to ensure a high percentage of satisfied clients
- Prepare daily and weekly reports of studio and individual associate performance based on relevant evaluations
- Identify areas for improvement in order to implement action plans to improve overall studio performance
- Produced, motivated, and supervised a talented team of associates to obtain overall studio success including achieving the company’s highest studio sales average per customer for FY2012 (out of approximately 215 studios nationwide)
0-5 years of experience
- Built company from zero to over 700 members
- Voted top fitness studio in Salt Lake City in 2015
- Achieved member retention in the top 5% of the company nationally by building strong member relations
- Trained and developed strong membership services team with low turnover
- Sales and operations reporting for key performance indicators
- Developing multiple sales channels by partnering with local businesses
0-5 years of experience
Performed business analysis of sales and business trends for studio and district
- Increased sales to carry an average of $102 versus the company average of $83
- Delivered collection sales 10% higher than the national average
- Effectively bundled products to increase photo CD sales 42.2% higher than the national
- Accumulated loyalty conversion to a total of 57.1% against 35.6% standard
0-5 years of experience
Oversaw and maintained numerous aspects of portrait studio.
- Evaluated, trained, and instructed photographers.
- Worked with clients to meet requested services.
- Produced high quality portraits and monitored the quality for the studio’s photography.
- Maintained all equipment such as, lights, camera, and printer.
0-5 years of experience
Music production and audio engineering for demo and master recording sessions
- Managed and supervised professional recording studio, including scheduling and maintenance
- Organized and managed song information and audio for a major music publishing catalog using Microsoft Access, Excel and other business information databases
- Assisted in administrative support for the creative directors
- Scheduled and executed product orders for inventory from industry client lists
- Supervised and trained multiple interns while acting as coordinator to their respective universities
0-5 years of experience
Serves as a liaison between artists, engineers, and producers in the Atlanta studio. Publicizes and promotes upcoming local events for artist, and uses social media to promote availability of studio time slots and discounted studio time.
- Organizes schedules for artists’ events and studio time slots
- Cash handler, fee negotiator, and budget analyst for studio
- Creates studio use agreement contracts for artist
- Monitored medication administration, behavior, food/liquid intake, hygiene, body functions, and social interaction
- Scheduled to provide 24-hour supervision for residents
- Serve as point-of-contact for residents’ family and doctor visits
0-5 years of experience
- Efficiently and effectively ran a photo studio often while ML was out of the country on location.
- Produced photo shoots (specifically, booked freelancers and communicated creative goals to the team).
- Provided art direction and conducted creative research; communicated client vision to ML on set.
- Edited portfolios and shoot images for client review; communicated client expectations to the retoucher.
- Handled all administrative tasks including billing, payroll, local tax filings, scheduling, travel
0-5 years of experience
Consulted with clients and photographers about their specific talent needs for both photo and video shoots.
- Conducted all studio and street castings including photography to talent booking.
- Managed photo and video projects for clients ranging from Apple to Adidas.
- Oversaw and managed all aspects of the studio including database maintenance and administrative work.
0-5 years of experience
- Interviewed, trained, and hired new employees on Acquisition sales of promotional coupon offers
- Managed up to ten different employees at one time
- Responsible for maintaining the daily sales quotas at different locations
- Presented promotional offers to customers
- Maintained employee’s compensation salary or hourly based.
0-5 years of experience
Complete all administrative duties, reporting and staff development.
- Maintain scheduling for both guests and staff, utilizing time management skills.
- Achieved a 91.1% Guest Satisfaction Rating.
- Maintain an $85.00 plus sales average per guest.
- Capture important life moments to tell the personal story of each and every guest.
- Acted as the 2012 Holiday trainer to train 60+ new hires to work in 7 different portrait studios.
10+ years of experience
- Managed portrait studio dealing mainly with sales, photography, scheduling, record / bookkeeping, inventory, supervision and performance reviews
- Recruited and trained new associates and managers in photography, sales and computer systems for entire district
- Preformed district manager functions periodically which included conducting conference calls, giving performance tasks to studio managers and associates, collecting sales numbers for regional manager
- Photographed sessions and evaluated associates on camera-room performance based on company set standards
- Maintained high customer service in order to grow a loyal client base and resolved customer service issues in studio
- Scheduled and managed a 10 person staff in-between multiple studios
- Maintained relations and communication with host store and loss prevention
0-5 years of experience
- Managed daily operations and staff of assigned studio.
- Reached and exceeded the company’s goals in Sales Average and 4 day outlooks.
- Analyzed and averaged statistics for the studio on daily, weekly, monthly and yearly basis.
- Created advertisements for and initiated promotional events.
- Photographed 500 + sittings per year gaining repeat customers due to Photographic Excellence.
- Excelled on Guest Experience and Overall Satisfaction Scores, earning 11 bonus awards.
- Learned various photographic trends and researched popular styles within this industry.
- Trained new sales/photography associates district wide due to my success in teaching/ demonstrating various sales processes and photographic techniques.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
