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Corporate Receptionist Resume Samples
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0-5 years of experience
Administered tuition reimbursement program for more than 2,000 employees that paid out over $1 million annually at 15 US facilities
- Created monthly headcount reports for Senior VP, Human Resources
- Compiled, analyzed, and submitted salary survey files
- Participated in formal salary surveys and provided reports on market data
- Edited, audited, and maintained over 300 job descriptions in library
- Processed invoices in Oracle for HR department
- Entered and updated employee and job title information in HRIS
- Answered phones and routed phone calls to appropriate person
- Primary contact for questions regarding benefits and wellness program
6-10 years of experience
Customer service – developed and maintained informational manuals to assist staff and customers with all areas of company business
- Switchboard operation – overhauled outdated materials used to answer questions and assist customers
- Data collection – pulled various documents together to assist with Corporate leaders requests
- Created, coordinated and maintained monthly reports
- Organized and participated in a variety of events taking place at the campus which often catered to crowds in excess of 5,000.
10+ years of experience
Greeted visitors; accommodated their needs as necessary; answered busy switchboard; screened and transferred calls appropriately.
- Answered email inquiries; responded and resolved client and employee concerns, requests for information, suggestions and complaints.
- Reviewed applicants for Human Resources including administrative processing for new hires.
- Responsible for ensuring office was run smoothly and looked presentable at all times; provided daily administrative support for 40 person office, including filing, photocopying, faxing and scanning. Distributed incoming mail, faxes and packages. Prepared daily interoffice and external. Maintained office supply inventory and pantry room; replenished food and beverage supplies.
- Conduit between headquarters and 200 sites; acted as a continual resource for information.
- Scheduled and coordinated arrangements for multiple conference rooms including cleaning, logistics and room set-ups for meetings; catering.
- Maintained hard copy and electronic confidential department records and files including all executed contract copies.
- Assisted small executive team; business travel (transportation/lodging), processing and tracking of T&E expenses and payment of invoices; prepared correspondence (memos, emails, letters) as required.
- Coordinated monthly special projects, events and projects.
0-5 years of experience
Greeted and directed visitors to the company while following the SOP for documenting all visitors to the corporate office.
- Answered telephones and directed the caller to the appropriate associate.
- Received and forwarded incoming mail. Managed subscriptions and ordered various publications for company executives. Coordinated the pick-up and delivery of express mail services. Maintained corporate account information for each shipping service company.
- Preserved stock and re-ordered office and kitchen supplies as needed.
- Provided administrative and business support to the CEO, CFO, and other executives.
0-5 years of experience
Responsible for training new receptionist for other branches within the company.
- Assisted human resources in maintaining database for attendance tracking
- Assisted the quality review team with insured closing letters and preparing mass mailings to all branches.
- Recorded and ordered all business cards.
- Supported the lender services dept. in processing residential orders.
- Maintained corporate switchboard.
- Scheduled appointments and screened incoming calls. Researched addresses and file numbers for incoming clients
0-5 years of experience
Lead Receptionist for a large corporate office that manages a Mobile Dentist program operating in seventeen states
- Duties include answering a multi-phone line system with high volume of incoming phone calls.
- Assisted callers with any questions or concerns regarding the program and redirected calls to the accurate personal.
- Provided administrative support to corporate executives, prepared postal metered bulk mailings,
6-10 years of experience
Performed a variety of administrative duties including transcribing, typing correspondence, proofreading, coordinating travel arrangements, maintaining files, sorting and distributing mail, and entering billing charges
- Provided quality administrative and telephone backup to team members, clients and management as needed
- Assisted with all aspects of day-to-day operations of the center including sales/marketing to promote center revenue
- Interacted with visitors and clients, managed the video conference and meeting rooms, maintained client calendars
- Performed duties such as faxing, forwarding mail, database maintenance, and ensured sales collateral displays were stocked
6-10 years of experience
Responsible for managing access to facilities, including tracking badges issued to new employees and contractors.
- Scheduled, booked, and set up conference rooms.
- Created and updated forms and maintained department files.
- Assisted and transferred multiple incoming phone lines.
- Generated and logged incident reports.
- Improved and updated restricted access levels.
- Initiated all emergency phone calls.
- Responsible for signing in and out all packages.
- Responsible for processing I-9 information for all new employees.
0-5 years of experience
Provided consistent friendly, welcoming front desk presence and service to co-workers, callers, diverse walk-in visitors, and vendors
- Updated VOA staff phone, Help, informational resource, and assistance lists
- Took the initiative; researched, compiled, updated, and maintained extensive informational, resource, and community
- Assisted various VOA departments with various projects, mailings, etal.
0-5 years of experience
Greeted guests, visitor, clients and services providers in a friendly and professional manner
- Scheduled conference rooms and set up for meetings
- Handled incoming phone calls in a professional manner ensuring appropriate routing/directing of calls to individuals and/or departments
- Provided administrative support, mailed documents using Fedex online system, typed correspondences and assisted with incoming and outgoing mail
0-5 years of experience
Accepted increasing responsibility demonstrating flexibility and ability to learn quickly
- Accomplished in supporting sales, management, and engineering professionals
- Accustomed to fast-paced, high-pressured positions, demonstrated ability to prioritize multiple tasks, meet deadlines, and provide quality service
- Acquired excellent communication and interpersonal skills with the public and coworkers
- Answered 4 line switchboard with 100-200 extensions, paged overhead, set appointments, and used message center
- Handled individual needs of 10 managers
- Assisted guests and other employees with resolving problems and answering questions
- Answered phones, greeted customers, and assisted clients with inquiries
- Arranged business meetings and scheduled food service for meetings when required
- Communicated professionally with upper management and customers
0-5 years of experience
Responsible for answering and directing incoming calls for both corporate and home office.
- Clerical support for the president of [company name] as well as the corporate attorney.
- Booked national and international travel arrangements for company president.
- Researched required information via Internet applications.
- Managed 20 unit company owned apartment complex,
- Collected rents and maintained accurate records of all rents and deposits due.
- Verified prospective tenant information.
- Worked with tenants and maintenance to resolve any repair issues.
- Performed move in and move out inspections,
0-5 years of experience
Operated AT&T multi-line telephone system for staff of 50.
- Greeted and assisted clients.
- Collected checks created bank deposits and delivered daily bank deposits.
- Responsible for updating tax/audit serial filings.
- Worked closely with facility management regarding requests.
0-5 years of experience
Responsible for answering/screening all incoming calls to the corporate office, as well as three other locations in various states for all levels of executives, management and employees.
- Greet/announce all visitors, receive deliveries, prepare packages for pickup and distribute mail.
- Maintained and reserved scheduled conference room meetings.
- Ordered office supplies, scheduled preventive maintenance on all equipment.
- Assisted with the planning of corporate events and travel arrangements.
- Backup for Facilities Manager.
0-5 years of experience
Greeted staff and visitors
- Monitored security; maintained computer log, printed visitor badges
- Trained in emergency situations; administered first aid
- Light Administrative duties such as faxing, emailing, filling, data entry, correspondence, and other duties as required
- Schedule and setting up conference room for appropriated meetings
6-10 years of experience
- Screened incoming calls and routed to the appropriate departments.
- Greeted clients and directed them to the appropriate person in the office.
- Maintained employee attendance database, including follow up with staff for accuracy.
- Coordinated with staffing firms regarding recruitment efforts for absent receptionists.
- Implemented and updated magazines directory using Excel.
- Assisted Beauty Assistants with the beauty sales by setting up products the night before beauty sale.
6-10 years of experience
- Greeted private bank clients and directed them to appropriate conference room
- Answered all incoming calls on 75 plus extension PBX system.
- Scheduled all conference room meetings
- Managed A/V equipment for teleconferencing
- Processed accounts payable for vendors (FedEx, AT&T, courier services)
- Assisted Office Manger in all facilities management/maintenance/vendor service
0-5 years of experience
Provided direct support and coverage for reception area.
- Managed daily Outlook calendar
- Provided administrative support to the senior executive assistant.
- Booked daily meetings for internal and client meetings.
- Coordinated, planned, and executed company lunches
- Ordered office supplies
Corporate Receptionist Duties and Responsibilities
While specific job duties for corporate receptionists vary based on where they work, several core tasks are essential to the position. Our analysis of job listings reveals that candidates should be prepared to do the following:
Greet Visitors A welcoming, professional-looking corporate receptionist provides a favorable impression of the company. She or he also answers basic questions, directs guests to the proper location, checks coats, offers beverages, and issues security badges or nametags. Listening carefully to what the visitor desires enables prompt, accurate action. Corporate receptionists should also be on the lookout for people who do not belong in the office and notify security with any suspicions.
Operate Phones A corporate receptionist serves as the greeter, information provider, and message taker for incoming calls. Knowledge of the company and its staff enables proper direction of inquiries. Some executives depend on corporate receptionists to screen their calls so that they aren’t bothered by unwanted solicitors. As some switchboards are complex, corporate receptionists must master the equipment so that calls get routed or placed on hold correctly. Setting up conference calls also may be part of the job. When arriving in the morning, the corporate receptionist may listen to voice mails that came in after hours and deal with them appropriately.
Make Arrangements From booking meeting rooms to handling catering for an event, corporate receptionists perform a variety of jobs that contribute to the success of the organization.
Use Computers Email correspondence, data entry, and logging in visitors are some of the computer-related tasks often performed by corporate receptionists.
Handle Mail Actions can include sorting incoming mail, signing for packages, scheduling pick-ups, and stuffing envelopes.
Maintain Image Corporate receptionists monitor the appearance of their area. They tidy up as necessary to keep it looking good and may perform actions such as replenishing brochures, fanning out magazines, and attending to flower vases.
Corporate Receptionist Skills and Qualifications
Because they interact with a range of people while performing their job, admirable interpersonal skills serve corporate receptionists well. Being friendly, polite, and helpful reflects positively on the employer. Other factors critical to getting the job done include:
- Multitasking – Corporate receptionists juggle demands from various sources and need to prioritize requests
- Independence – Once trained, corporate receptionists typically perform their job with minimal supervision
- Customer Service – Maintaining composure and a positive attitude enables corporate receptionists to respond to requests and complaints in an effective manner
- Professional Appearance – Tidy, appropriate clothing and a welcoming demeanor project a good image
- Voice Clarity – A pleasant voice that is easy to understand impresses callers and facilitates communication
- Memorization – When you know the names and routines of those who work in the facility or frequently come by, spotting intruders or unusual activity becomes easier
- Following instructions – Companies often want things done a certain way and depend on corporate receptionists to carry out greetings and actions in a consistent, predetermined manner that projects the desired image
Corporate Receptionist Education and Training
While there are no formal educational requirements, most corporate receptionists possess a high school diploma or the equivalent. Some employers prefer candidates who have taken some post-secondary classes or have earned a certificate or degree in a field such as business or communications. New hires should expect a period of on-the-job training to become familiar with the company’s procedures, products, services, and equipment.
Corporate Receptionist Salary and Outlook
The median hourly wage for a corporate receptionist, according to PayScale, is $14.73 per hour. Workers at the low end of the pay range earn about $11.60 per hour, while the highest paid make more than $19 per hour. Medical insurance is typically part of a compensation package, and corporate receptionists also may receive dental insurance, paid vacation, and retirement plans. The Bureau of Labor Statistics reports that demand for receptionists will grow 9 percent annually through 2026.
Helpful Resources
To learn more about becoming a corporate receptionist, check out these book and web resources:
The Receptionist Handbook – This humorous and informative book by Lisa Harmon offers corporate receptionists guidance on everything from how to dress to ways to get organized.
American Society of Administrative Professionals (ASAP) – Receptionists, secretaries, and other such workers have long considered this established organization a go-to place for information.
Perfect Phrases for Office Professionals: Hundreds of Ready-to-Use Phrases for Getting Respect, Recognition and Results in Today’s Workplace – Effective communication skills are a must for any corporate receptionist. This quick-reference guide by Meryl Runion helps with building relationships, handling complaints, getting your point across, and achieving results.
International Association of Administrative Professionals (IAAP) – The IAAP “strives to ensure individuals working in office and administrative professions have the opportunity to connect, learn, lead, and excel,” so the group provides a variety of training opportunities, networking possibilities, and industry events.
I Am a Receptionist – This LinkedIn group provides a forum for its 40,000+ members to discuss the profession, learn new techniques, and to network.
Business Etiquette for Dummies – This entry in the popular series will help aspiring corporate receptionists brush up on the manners and behaviors employers demand from people representing their company.
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Corporate Receptionist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
