Visit our extensive library of customizable cover letter templates and use these hotel receptionist samples as guidelines to improve your hotel receptionist resume.
Use our extensive library of template cover letter examples as practical starting guides. You’ll also find ready-made content with our helpful Cover Letter Builder — simply click, customize and download.
Visit our helpful cover letter format and writing guide for additional advice on how to customize your application, or read on to find hospitality-related advice.
Make sure your professional cover letter header matches your resume for a cohesive look. Include your name, phone number and email.
Visit the company’s directory to research the hiring manager and contact info. Add the date of writing, followed by the manager’s name, job title and professional mailing address.
Begin the letter with a professional salutation. We prefer the following formal greetings: “Dear Mr./Ms. Last Name,” “Hello, Mr./Ms. Last Name,” or the last resort, “To whom it may concern.”
Add the name of the position and company, how you learned about it, and one hospitality skill or accomplishment to advertise your suitability in this opening paragraph.
Use one or two paragraphs to elaborate on one or two accomplishments listed on your hotel receptionist resume. The goal is to quantify your training further and prove your proficiency.
In the final paragraph, reiterate your interest and qualifications. Express your eagerness to discuss your candidacy in an interview further.
End the letter with a formal closing followed by your full name and, if applicable, your professional titles or certifications. Acceptable signatures include “Salutations,” “Best,” or “Regards.”
These resume skills and accomplishments are the foundation to building a strong hotel receptionist cover letter. Highlight your soft, hard and technical skills to show how you manage reservations and guest requests.
Exceptional ability to provide a warm and welcoming guest experience, addressing inquiries and resolving issues promptly.
Proficiently handling room reservations, check-ins and check-outs using hotel software.
Skillful operation of phone systems to handle guest calls and inquiries effectively.
Demonstrated capability to handle guest complaints, adapt to unexpected situations, and find quick solutions.
Competence in hotel management software, Microsoft Office and reservation systems.
Clear and effective communication with guests, colleagues and management, ensuring a smooth flow of information.
Accurate handling of payments, cash and credit card transactions while maintaining financial integrity.
Adherence to hotel standards in greeting, dress code and behavior, ensuring a professional image.
Proficiency in multiple languages to cater to diverse guest needs and enhance the guest experience.
Effective management of check-in/check-out times, reservations and guest requests, optimizing efficiency.
Ability to diplomatically handle guest conflicts, ensuring guest satisfaction and loyalty.
Interpersonal skills to establish positive relationships with guests, enhancing their stay, and encouraging repeat visits.
Knowledge of hotel emergency procedures and the ability to remain calm and act decisively in crises.
Keen observation and attention to room cleanliness, maintenance issues and guest preferences.
Collaborative approach in working with fellow staff members to ensure a seamless guest experience and efficient operations.
Dear Mr. Ramirez:
Upon learning of your posting for a Hotel Receptionist, I eagerly decided to submit my resume for your review. As a personable, efficient and organized professional with comprehensive reception, general administrative support experience and exceptional interpersonal skills I am prepared to contribute to The Merriweather Inn’s goals and objectives significantly.
My background includes providing key support for small- and high-volume hotels, including greeting guests, scheduling reservations, addressing and rectifying guest issues, and ensuring customer service excellence.
From managing multi-line phone systems and handling customer payments to assigning guest rooms and liaising with cross-functional departments, I excel at prioritizing tasks, collaborating with peers and management teams, and encouraging effective communication and organizational procedures.
Highlights of my experience include:
My skills in hotel reception position me to excel in this role, and I am confident my additional strengths will readily translate to your environment. The chance to offer more insight into my qualifications would be most welcome. Thank you for your consideration; I look forward to speaking with you soon.
Sincerely,
Gabriel K. Smith
This cover letter communicates the applicant’s qualifications and enthusiasm for the hotel receptionist position. It showcases relevant skills and quantifiable achievements, making a compelling case for the applicant’s suitability for the job.
The cover letter begins with a formal greeting, addressing the recipient by name, which is a good practice. It demonstrates the applicant’s attention to detail and respect for personalization.
The opening paragraph expresses interest in the Hotel Receptionist position and highlights the applicant’s key qualities, such as being personable, efficient and organized. This creates a positive first impression.
The letter effectively showcases the applicant’s skills and experience related to the role of a Hotel Receptionist, including greeting guests, scheduling reservations and addressing guest issues. These are all crucial skills for this position.
The applicant provides specific highlights of their experience, such as their contribution to consistently outstanding customer service, leading to high referral levels and repeat business. These quantifiable achievements demonstrate their impact.
The cover letter is tailored to the specific position at The Merriweather Inn, which shows that the applicant has researched the company and the job requirements.
The letter expresses enthusiasm for the role and a willingness to provide more information about qualifications. The language used is professional and courteous throughout.
The closing is polite and includes a thank-you message, a courteous way to conclude the letter. It also consists of the applicant’s signature.
A cover letter helps promote your resume — but your resume acts as an essential building block for your job search. This concise summary helps hiring managers trace your training, experience, skill development and accomplishments. The following help articles, online tools and samples can help you improve your resume.
ATS scans cover letters for keywords. Customize your content to match the job description, ensuring your cover letter gets through. Use industry-specific terms relevant to hotel reception roles.
Power words make your accomplishments vivid. Replace passive language with dynamic verbs to showcase your contributions effectively, such as “managed,” “resolved” or “facilitated.”
Yes, customization is crucial. Tailoring your cover letter to match the job’s requirements demonstrates genuine interest and a strong fit for the hotel’s unique needs.
Typically, references are provided later in the hiring process. In the cover letter, focus on highlighting your skills and experience; references can be shared upon request.
Address employment gaps honestly and briefly. Explain any skill development or freelance work during those periods to demonstrate continued relevance and commitment to your career in hotel reception.
