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Front Office Executive Resume Samples
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0-5 years of experience
Managed the overall operation of the front office, including reservations and guest relations.
- Maintained optimal room position and occupancies to generate maximum resort revenues.
- Liaised with resort guests to create goodwill.
- Collaborated with travel agents, charters and sales offices in connection with guest reservations.
- Performed all activities related to customer receivables.
0-5 years of experience
Handled all customer sales queries including walk-in, phone-in, and fax queries.
- Distributed and ensured all prospective sales inquiries were handled and followed up by the sales executives.
- Kept records of all sales inquiries and actual sales.
- Handled post-sales follow-up and addressed customer complaints.
- Coordinated with contractors and made arrangements for road shows with event organizers.
0-5 years of experience
Prioritized and managed multiple projects simultaneously and followed through in a timely manner.
- Responsible for managing incoming recorded documents and entering information into database.
- Maintained and updated calendars for clients and agents for times and dates of settlements.
- Distributed mail, facsimiles and other documents such as Housing and Urban Development (HUD) to agents and lenders.
- Ordered office supplies bi-weekly.
- Assisted the Post Closing Department with packages that needed to be sent to abstractors and lenders.
0-5 years of experience
Effectively managed a staff of 6 subordinates and 14 butlers
- Performed check-in and check-out activities for an average of 35 guests per shift
- Trained subordinates and conducted briefing sessions daily
- Prepared the Standard Operating Manual for Guest Profile Update Report
- Handled guest complaints and requests in a professional manner.
- Coordinated group arrivals and departures in a timely fashion
- Prepared night audit, daily occupancy and variance reports
- Arranged accommodations in overbooked situations
- Coordinated special billing arrangements and requests
10+ years of experience
Excel in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency
- Respond effectively to high volume customer service related telephone calls
- Create welcoming office environment through delightful correspondence, upon patient arrival and dismissal
- Diligent in coordinating patient appointments and confirmations to ensure uninterrupted services
- Update and manage patient’s clinical records and insurance claims submissions
- Assist family dentist, chair-side, with routine cleaning and specialized procedures, in addition make patients feel comfortable and relaxed while preparing them for treatment
- Expose and process dental X-rays, including administer laser bleaching, Nite Guard and bleaching tray fabrication
- Manage and upkeep clean, sterile and positive environments optimizing patient comfort and safety
10+ years of experience
Excel in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency
- Respond effectively to high volume customer service related telephone calls
- Create welcoming office environment through delightful correspondence, upon patient arrival and dismissal
- Diligent in coordinating patient appointments and confirmations to ensure uninterrupted services
- Update and manage patient’s clinical records and insurance claims submissions
- Assist family dentist, chair-side, with routine cleaning and specialized procedures, in addition make patients feel comfortable and relaxed while preparing them for treatment
- Expose and process dental X-rays, including administer laser bleaching, Nite Guard and bleaching tray fabrication
- Manage and upkeep clean, sterile and positive environments optimizing patient comfort and safety
0-5 years of experience
Handled petty cash
- Maintained office supplies
- Collected accounts payable
- Provided direct services to clients
- Kept track of project progress on sites
- Maintained attendance registers of the employees
- Generated payroll based on attendance register
- Provided daily reports to head office
- Monitored dealings of sales representatives with clients
0-5 years of experience
Handling Guest Relations.
- Handling reservations over phone and mail.
- Generation of revenue reports on daily basis.
- Co-ordination and management of support staff.
Administrative Cover Letter Examples
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Front Office Executive
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
