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0-5 years of experience
Grew business to $3MM within first 3 months
- Generated revenues of over $105K each month
- Top ranked associate in the Houston market for the units originated with 34 loans written
- Obtained licensing in 12 states
0-5 years of experience
In charge of all mortgage clients within 4 NV Home developments with sales prices ranging for $425K to $1.5M
- Actively managed continuous pipeline ranging from 50-95 loans on average, totaling approx. $30M in financing
- Within 3 months lead 25 member team in generated revenue of 2.7 % on $12.5M in loans closed.
- Yearly customer satisfaction score average of 6.89 out of 7 based on 115 surveys.
0-5 years of experience
Employed as a senior loan officer, responsible for personal business development and file processing until the company closed Kauai operations.
- Closed 18 million dollars in production in a 14 month period.
- Designed and implemented Realtor caravan marketing database that improved branch production by 30%.
- Corporate office closed Hawaii operations.
0-5 years of experience
Oversee a $50 million dollar portfolio of loans, deposits and other assets and provide management direction to the local Memphis branch staff in the daily operations.
- Ranked in the top 5% for loan fee production in 2014
- Recognized as the most profitable branch last year with over $800,000 of net income
- Consistently achieve revenue and customer retention goals while increasing client profitability through relationship building, outstanding service delivery, cross selling and referral development.
- Responsible for all phases of underwriting loans including real estate analysis, cash flow models, and profitability models.
0-5 years of experience
Maintained a successful team of Loan Officers, closing approximately 40-50 loans a month ($20,000,000+/month).
- Responsible for originations of new mortgage applications. Gathered necessary information/documentation from clients (W-2, Tax Returns, IRS Transcripts, Bank Payoff’s and Title Reports, etc.) while optimizing corporate resources.
- Originated Jumbo loans ranging from $750,000 to $1,250,000.
- Drafted numerous loan documents including: HUD-1 Settlement Statements, CEMA’s, Mortgages and Notes.
- Compiled extensive closing packages and ensured that all documents were drafted/packaged correctly.
- Assisted with underwriting requests for additional information.
- Maintained a detailed log of all loans in the pipeline and their status.
6-10 years of experience
Analyzed self-employed business financial statements and tax returns. Built rapport with external/internal customers and established a high level of integrity, honesty and competency on delivering as promised. Created a home buying PowerPoint presentation used to educate and inform home buyers about different real estate financing solutions to meet their needs.
- Learned and performed the mortgage lending function in a temporary role during the 2008 refinance boom, closing over 150 units for over $23 mm in loan production.
- Recognized for consistent high marks on customer service surveys and committing the fewest errors per loan file.
- Led the first time home buyer work shop presentation program.
0-5 years of experience
Originated and processed reverse mortgages for borrowers
- Managed a large pipeline of prospects and borrowers in an extremely efficient manner
- Organized marketing campaigns that the Georgia AAG office adopted
- In the top 5 producers consistently for the Georgia office (around 40 loan officers)
0-5 years of experience
Ranked #1 loan officer for the year 2001
- Managed a team of loan officers
- Recruited loan officers and loan processors
- Designed and implemented sales training courses based on Dale Carnegie and Sandler Sales System which resulted in a 30% higher profitability margin for the company
0-5 years of experience
Ranked #1 loan officer for the year 2001
- Managed a team of loan officers
- Recruited loan officers and loan processors
- Designed and implemented sales training courses based on Dale Carnegie and Sandler Sales System which resulted in a 30% higher profitability margin for the company
6-10 years of experience
Developed new real estate secured borrowing relationships; conducted customer calls to discuss financing, negotiated terms, directed application process, and underwrote, presented and closed new loans.
- Managed and monitored an assigned commercial real estate loan portfolio of $40MM+, including annual reviews, periodic site visits, resolving payment and other issues, and approving or making recommendations on requests for loan modifications, renewals and extensions, based on credit, financial and relationship factors.
- Functioned as a principal credit analyst for the bank from 1998 to 2002 until promoted to commercial loan officer. Introduced effective analytical and visual concepts to improve and streamline the credit underwriting process.
- Responsible for underwriting the largest and most complex credit requests from C&I, commercial real estate and construction loan borrowers.
- Guided, trained and managed other commercial credit analysts.
- Reason for leaving: advancement opportunity at another bank.
0-5 years of experience
Communicated regularly with management regarding portfolio performance and new loan transaction quality. Analyzed financial information obtained from clients to determine strategies for meeting clients’ financial objectives.
- Reviewed clients’ accounts and results regularly to determine whether life changes, economic developments or financial performance indicated a need for plan revision.
- Maintained confidentiality of bank records and client information.
- Analyzed applicants’ financial status, credit and property evaluation to determine feasibility of granting loan.
- Collected on over 400 accounts in the range of 1 to 180 days delinquent.
- Responsible for reducing collections to under 3% monthly
0-5 years of experience
Generated $5+ million in new purchase business through self-created realtor network.
- Conducted new client interviews and assisted potential investors through the application process.
- Aided new homebuyers with contract negotiations to maximize return on investment.
- Conducted review of applicant financial statements, credit reports, and purchase contracts to ensure loan approval.
0-5 years of experience
Analyzed applicants’ financial status, credit and property evaluation to determine feasibility of granting loan.
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
- Educated customers on the variety of loan products and available credit options.
- Created financial analysis reports of residential real estate, borrowers’ financial statements, lease reviews and market research.
- Effectively managed more than 10 client relationships at any given time.
- Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
- Built knowledge about latest banking products and services through National Mortgage Licensing System.
0-5 years of experience
- Developed new business in the Greater Philadelphia area, while providing excellent service.
- Prepared credit memoranda and presented credits from $250,000 to legal limit to Board Loan Committee. Approved credit facilities within personal authority of $250,000.
- Underwrote new credit requests and reviews.
- Negotiated documents and closed loans in personal portfolio.
- Interacted with regulators and outside auditors during examinations.
0-5 years of experience
Processed loan applications from individuals, businesses, non-profits, and other NGO’s that were physically and/ or economically injured by disasters such as Hurricane Sandy
- Determined what information and documentation was needed on a case by case basis
- Gathered the necessary documentation from the applicant, the applicant’s representative, insurance companies, and local, state & federal government agencies, along with other sources
- Assisted the applicants in finding grants or other forms of assistance in the event they could not afford a disaster loan or they were ineligible for the SBA disaster loan program under applicable CFR (Code of Federal Regulations)
- Constructed stipulations for the Loan Authorization Agreement with guidance from Legal for unique situations, such as loans to Housing Development Fund Corporations, loans to repair historic buildings, and other special circumstances
- Reviewed the terms of the loan, stipulations for receiving loan funds, insurance requirements, and other items on the LAA with the applicant prior to making an approval recommendation
- Recommended applications for approval, decline, or withdrawal to supervisory loan officer with justifications covering eligibility, credit, repayment ability, insurance, collateral, and other items as needed
- Consistently one of the top performers in the loan processing department in terms of loans approved and overall production
- Approved 419 loan applications totaling over $13.5 Million in disaster loans
0-5 years of experience
Developed new referral partners
- Evaluated customer’s financial goals
- Recommended appropriate mortgage solutions
- Coached new loan officers and helped them achieve their sales goals
- Exceeded sales goals
- Sold for Wells Fargo, Gmac Mortgage, IFG, Reliance First Capital, and Kuranda Financial Mortgage
0-5 years of experience
- 1 of only 50 (out of 1500) mortgage bankers chosen to relocate from MI to AZ to lead the new AZ Web Center.
- Maintained consistent revenue during term as Senior Loan Officer
- Completed numerous ongoing training modules set up by Quicken Loans to enhance knowledge of mortgage industry
- Enhanced other bankers sales skills and knowledge in the mortgage industry through the Mentor Program sponsored by Quicken Loans for new bankers
Loan Officer Duties and Responsibilities
Institutions that lend money want to make sure they receive it back (with interest, of course). Thus, loan officers must take measures that promote timely repayment. Some of the core actions, as described in job postings, are the following:
Evaluating Applicants People who want to borrow money fill out a variety of paperwork. They include information such as the amount they wish to borrow, the reason for the loan, their current employment status, their income, and references. Loan officers not only look at what’s on the forms, they verify it through means such as background checks, credit checks, financial statements, and calls to people listed. Using underwriting software and their own personal judgment, they make decisions on whether or not to approve the loan.
Explaining Terms The loan process can be confusing, so loan officers seek to break information down in ways borrowers can understand. Knowing exact expectations for repayment from the get-go helps people make better decisions about whether they should take out a loan, the amount of money, and the time period in which to pay it back.
Seeking Clients Issuing loans enables an institution to make money because the initial sum gets paid back with interest. Loan officers often look for good candidates for loans and talk to them about the possibilities, such as taking out money to make home repairs or to go on a once-in-a-lifetime vacation. In this respect, loan officers act much like marketers and salespeople.
Working with Others Loan officers may need to consult others when putting together loans. For instance, a start-up business may request a loan that is too large a risk for a single bank but may be able to be shared among multiple lending institutions. At a car dealership, loan officers may work closely with the sales team to create monetary deals and packages.
Loan Officer Skills
Math skills are essential to loan officers since they deal with sums and interest rates on a daily basis. Loan officers also need to be excellent communicators because they are responsible for thoroughly explaining loans to those who seek them. Other admirable skills for loan officers to possess include:
- Paying attention to details so that everything written in the loan contract is correct
- Acting and looking professional to build trust with clients and reflect positively on the employer
- Exhibiting patience and good interpersonal skills because clients can be nervous and confused when making the major decision to take out a loan
- Analyzing multiple sources to make sound decisions
Loan Officer Education and Training
Loan officers tend to hold a bachelor’s degree, usually in a field such as business, economics, or finance. Another route is some post-secondary coursework combined with many years of work experience in banking, sales, or customer service. All new hires should expect a period of formal training as well as learning on the job. Certification can enhance job prospects for potential loan officers, and those dealing with mortgage loans must become licensed in their state.
Loan Officer Salary
The median annual salary for loan officers is $63,650. Loan officers in the 10th percentile earn about $32,800 a year, and the highest paid make in excess of $132,200 a year. Loan officers in New York, the District of Columbia, and Massachusetts make the highest median salaries in the U.S. – $79,660, $76,900, and $75,670, respectively. Some loan officers receive commissions or bonuses for bringing in new clients or building a record of well-performing loans.
Loan Officer Resources
As you contemplate becoming a loan officer, the following can be great places to turn to for answers to your questions:
American Bankers Association – This trade organization represents banks of all sizes and offers a wealth of information on the banking industry, as well as continuing education and training.
Mortgage Bankers Association – A leading voice in real estate finance, this organization is a go-to place for loan officers interested in handling mortgages.
Nationwide Multistate Licensing System Resource Center – Interested in getting licensed as a mortgage loan officer? This website contains both general guidelines and state-by-state requirements.
The 2016 Loan Officer’s Practical Guide to Residential Finance – This thorough reference acts as a primer for new loan officers and others interested in how the mortgage process works.