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Computer Hardware Technician Resume Samples
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0-5 years of experience
Serviced over 1000 ZIP and JAZ verifier drives. Serviced 35 networked 486 and Pentium computer systems.
- Maintained near 100 percent drive efficiency through intensive periodic maintenance program.
- Provided solution to cartridge ejection problem by designing a tool to adjust cartridge brake while drive is installed in verifier bank, thus reducing down time.
- Troubleshot and diagnosed perpetual drive power supply problem and submitted solution.
0-5 years of experience
Assembly of various types of computers and servers, wiring, power and data cabling, hardware integration
- Follow detailed and specific build plans
- Make sure work is completed with no errors and passes all quality inspections
- Selected to assist in network rack system integration
- Inspect finished product and prepare for shipment
- Trained in several areas of the company including software integration, hardware integration, and advanced network server systems.
- Used Windows PXE to deploy software and operating systems, customized settings in BIOS, and configured systems for end users
0-5 years of experience
Received help desk tickets and conducted phone interviews with clients to correctly diagnose problem and resolve problem with the highest level of efficiency therefore making customer service top priority
- Updated and documented tickets regularly to maintain open line of communication with coworkers and supervisors
- Escalated tickets and reassigned tickets to proper helpdesk group (i.e. software and network)
- Ordered proper parts to accomplish problem resolution in a manner consistent with meeting our service level agreements
- Repaired laser printers, HP and Lexmark, Compaq x86 Tower Servers, Compaq M300 laptops. Also became HP certified
0-5 years of experience
Assembled large servers from build, hard drive set-up and burn-in to quick test, wipe-down and boxing
- Followed complex instructions and provided quality assurance testing before shipping to worldwide customer base
- Attended training and seminars to improve core skills and build new ones
- Developed and maintained web technology and Microsoft application skills
0-5 years of experience
Currently providing desktop support to the bank’s Compliance Department, which includes upgrading and replacing their computers and monitors to improve the efficiency of their investigators.
- Provided inventory control, distribution and reclamation of computer equipment in HSBC’s Redeployment Center.
- Reimaged workstations for future installations into the user environment.
- Performed data removal and disposal of out-of-warranty computers that HSBC has decommissioned.
- Provided on-call, weekend move support for the bank as it consolidated its operations and moved to separate offices within the building. Performed disconnects and reconnects of both computer, network and Cisco phone equipment during such moves.
0-5 years of experience
Provided repair and technical support on Dell, Compaq and IBM computers
- Performed installations, de-installations, moves, additions and alterations of computer hardware
- Build and configured new personal and clone computers and systems
- Analyzed, assessed and resolved hardware and software problems with laptop computers
- Arranged and setup network shared drives and printers
0-5 years of experience
Performed maintenance of personal computers and peripheral equipment, identifying problems and providing
appropriate solutions.
- Entered commands and observed system functioning to verify correct operations and detect errors.
- Read technical manuals, conferred with users, and conducted computer diagnostics to determine nature of problems and provide technical assistance.
- Repaired, serviced, and replaced parts, boards, and equipment.
0-5 years of experience
- Installed, trouble-shot and maintained computer terminals and peripheral devices for all legal and non-legal staff.
- Assembled, set-up, send, and supported computer terminals and peripheral devices for traveling partners and senior counsel working offsite worldwide.
- Originally a summer opportunity that evolved into a part-time position through my senior year in college and resulted in acceptance of a full time position after college graduation.
0-5 years of experience
Install, configure, and maintain enterprise-class Windows/Active Directory services in corporate environments consisting of 2k-3k users
- Efficiently work with network configurations: LAN, WAN, wireless, and VPN.
- Experience with imaging Mac Hardware via Casper/JAMF, Windows Hardware via Ghost/FOG, and Linux Hardware via Kickstart process.
- Detect, diagnose, and resolve complex problems using best practices.
- Proficient in troubleshooting Gmail account issues from labs and achieve problems to labels and inbox problems
- Established myself in being the top performer in a team of 25 technicians for tickets resolved
0-5 years of experience
- Selected hardware and material, assuring compliance with specifications and product requirements.
- Directed technicians and other technical support personnel as needed.
- Monitored functioning of equipment and made necessary modifications to ensure system operates in conformance with specifications.
- Updated and installed software to customers’ personal computers and tested for accurate functionality.
0-5 years of experience
Provided Tier 2 hardware and network support, including troubleshooting, repair, imaging, and asset management of laptop and tablet PCs for the pharmaceutical sales force
- Imaged and configured laptops, tablet PCs, Blackberry, and PDA devices
- Configured Lotus Notes, Microsoft Outlook, and specialized SFA software
- Created SecurID accounts and activated SecurID tokens
- Escalated both build and repair issues to the appropriate departments
- Documented case status in ClarifyCRM
0-5 years of experience
- Troubleshoot and repaired router, switch, firewall, and computer hardware.
- Performed router setup, restore, and backup for the lab.
- Installed and configured workstation software.
- Analyzed network performance and ensured network availability for lab.
0-5 years of experience
- Diagnosed, troubleshot and repaired PC systems and peripherals.
- Provided network connectivity to clients ([company name]).
- Troubleshot and resolved various connectivity problems.
- Design and implemented Ethernet networks at new locations.
- Setup and installed DCA gateways for SNA connectivity across Ethernet.
- Trained clients at remote site
0-5 years of experience
Setup and repaired desktops and laptops.
- Maintained customer service relationships and timely resolution of issues
- Installed and Configured desktop PC’s, determined hardware/software problems, troubleshoot connectivity problems, and make sure user fulfillment
- Evaluated, investigated and resolved computer and networking issues
0-5 years of experience
Installed A/V, printers, workstations, scanners, and network cables in classrooms.
- Performed on-call support for classrooms and labs requiring immediate services
- Diagnosed issues on Windows 7 platforms with event viewer, disk check, memory diagnostics tool, or memtest
- Routinely checked workstations for driver updates, and for third party software updates
- Demonstrated to professors use of third and first party applications, such as VLC or windows media player, for use with classroom equipment
- Routinely checked on printers for roller wear, cartridge replacement, and fuser wear.
- Took apart laptops and workstations to perform maintenance
- Learned about new equipment through manuals and research to better assess issues
0-5 years of experience
- Installed, diagnosed, and repaired PC and Macintosh end-user hardware and software.
- Installed, diagnosed, and repaired HP and Dell Printers and Scanners
- Provided courteous, timely Customer Support for Helpdesk calls.
- Destroyed Information on Hard drives before sending to Surplus to maintain security.
- Provided Hardware support for over 2,000 PC’s, Mac’s and 120 Printers.
- Maintained Inventory sheets for all PC’s, Mac’s, and Printers.
0-5 years of experience
Provided quality support for all hardware and software.
- Provided excellent customer service to teachers and administrators at the 7 schools and district office.
- Performed tests and repairs on microcomputers, related hardware, and peripherals such as hard drives, disk drives printers, scanners, and fax machines.
- Managed all donated computer equipment assets.
- Managed computer supplies and parts needed to complete daily responsibilities.
- Maintained inventory of all supplies and equipment.
- Upgraded Operating Systems and proactively provided recommendations for replacement.
- Assisted with maintenance of telecommunications equipment.
0-5 years of experience
Utilized basic knowledge of computer hardware/software system.
- Responsible for problem detection regarding hardware/software of desktop and laptop PCs.
- Involved in solving, fixing software and hardware by installing new components.
- Refurbished laptops, desk stations, test stations, and various computers.
- Did troubleshooting, diagnosed, installed, upgraded, configured, and repaired computer systems and network system.
- Installed and interfaced computer hardware including multimedia, memory and video component.
10+ years of experience
- Lead teams with the installation of large IBM mainframe computers, including adding and removing their electronic features.
- Managed the shipment, receiving, and inventory of all parts of the computers.
- Trained new personnel and coordinated schedules with customers.
0-5 years of experience
Build and configure machines (computers, tablets and smart phones) to client specifications
- Repaired broken machines
- Assisted end users with a variety of troubleshooting issues
- Clients Include: Shire, Otsuka, Bayer, BMS, Novo, Algeta, and Takeda
0-5 years of experience
Maintenance and cleaning of computer equipment throughout the facilities of the Indiana Veterans Home.
- Installation of various software.
- Maintained an accurate Inventory of the facilities computer equipment.
- Regular hardware replacement completed
- Assisted clients with various computer related issues
- Available to multi task a variety of projects
0-5 years of experience
- Installed, repaired, maintained and upgraded Desktop and Laptop Computers, performed maintenance also performed PM’s preventive maintenance on printers
- Participated in on-site installs and setup computer related equipment.
- Attended IT forms, conferences, and networking events.
0-5 years of experience
Monitored and responded to hardware and software problems
- Installed and configured network hardware and software
- Provided network troubleshooting and support
- Trained end-users
- Administered network security
- Backed up file server data
0-5 years of experience
- Built laptops and hardware equipment for Johnson and Johnson pharmaceuticals
- Retrieved and reprogrammed damaged or infected computer equipment to ensure prompt return in accordance with strict company deadlines
- Trained remote hardware technicians
0-5 years of experience
A leading provider of products and services such as yearbooks, class rings, graduation products that help people celebrate important moments and recognize achievements.
- Worked closely with the Information Systems manager in providing IT support for production staff, office staff and Senior Management.
- Troubleshoot, recover, software installation and upgrades of Information System production computers
- Created Backups for Information Systems production data.
0-5 years of experience
- Installed, modified, and configured corporate / warehouse computers and printers
- Communicated with executives and supervisors to resolve IT related concerns and implement upgrades
- Configured and setup e-mail accounts for customers and staff
0-5 years of experience
Build computers for OEMs that are in the healthcare, industrial, and military fields.
- Flash the BIOS, DMI, LSI, CMOS, and RAID settings according to the customer’s need.
- Run platform diagnostic tests that check the system for functionality.
- Load and configure operating systems such as Windows 7, server 2008 or modified images from the network thru pxe boot.
- Troubleshoot boot failures and system problems through reworks and testing.
0-5 years of experience
- Lead contact for laptop hardware repair in support of over 6000 field sales representatives.
- Developed and implemented procedures for diagnostics, repair, quality assurance and documentation.
- Completed disk duplication and transfer and recovery of sensitive company data.
- Maintained a 98% two day turn-around rate in keeping with department service objectives.
- Traveled nationwide as part of team providing laptop hardware repair and software upgrades at regional sales meetings.
0-5 years of experience
Built serial and coaxial data transmission computer cables for patch panels that connect to dial-up phone modems and multiplexors, run cables to dumb terminals, mini computers, dot matrix printers, HP / IBM Mainframes and the IBM AT personal computer
- Built personal computers, configure the computer for dual boot operation, installed Windows 3x and the Pick Operating System(a UNIX type system), and configured communication software called PCAnywhere to make a personal computer emulate a dumb terminal
- Installed computers and modems at customer sites including running cable from desks or wall connections to the building’s telephone junction
- Configured software and connected dial up phone modems to customers personal computers for remote access to the [company name] Main Frame or Mini Computer
0-5 years of experience
Rebuilt and set up computers/laptops work stations/Upgraded /Microsoft Office Suite, Windows OS (XP) to Windows 7 with Windows usb DVD tool, transferred client’s data after reimaging.
- Troubleshoot and repaired hardware and software malfunctions.
- Used Malwarebytes as well as Symantec virus removable
- When printers were operational and on the network, reconfigured the IP address to static. Mapped personal PCs and laptops to designated printer. Replaced and setup Cisco IP phone.
6-10 years of experience
Maintaining and Troubleshooting Macintosh Computers
- Maintains Hardware, software, networking, and troubleshooting for 500-550 computers and servers under US Government contract
- Sets-up, installs, and configures systems, networks, email, and other e-programs
- Trouble-shoots and maintains FoxPro database
- Oversees Macintosh systems for Graphic Arts Area
- Created FoxPro database to manage the purchase, installation, maintenance, and daily
10+ years of experience
Troubleshooting/resolving PC hardware issues. e.g. HD, RAM, MB, OS installation, Updating of programs, and drivers
- Circuit board testing on PC motherboards, power supplies, and peripherals
- Installing power supplies, and various other computer parts
- Building Personal Computers
- Soldering of laptops and desktop PCs (through hole and surface mount)
0-5 years of experience
Temporary Worked with a team IT specialists on Hardware client desktop support using special tools and correcting hardware issues for clients.
- Tested for As Needed repairs to figure what was the issue at hand and diagnose solutions on site.
- Called Dell IT support line to request hardware and confirm of damage that show User accidental damage.
- Drove to Locations in the Bronx, New York Metro Area for clients.
- Worked in Professional Business environments, Banks, to customer homes with excellent communication skills.
0-5 years of experience
Hardware and software installation – installed and uninstalled various components including hard drives, sound cards, modems, network cards and associated drivers’ software.
- Installed operating systems – Windows 2000 and Professional, Windows XP Home Edition and Windows XP Professional.
- Utilized proprietary company software to troubleshoot connection, software and hardware problems.
- Install, configure, test, maintain, monitor, and related hardware and software in order to deliver required desktop service levels, Accronis.
- Replacing memory card and hard drives on Mac book and Mac Book Pro and installed operating system installation such as Leopard, Snow leopard and Lion etc.
0-5 years of experience
Resolved software and hardware issue that arose in the district middle schools
- Interacted directly with Principals and Teachers when problems arose, through phone calls, emails and the work order system
- Helped brainstorm new ideas for technology and implementation of new technology
- I have received positive reviews every year from both of the schools I am overseeing
0-5 years of experience
Resolved software and hardware issue that arose in the district middle schools
- Interacted directly with Principals and Teachers when problems arose, through phone calls, emails and the work order system
- Helped brainstorm new ideas for technology and implementation of new technology
- I have received positive reviews every year from both of the schools I am overseeing
0-5 years of experience
Servicing, maintaining, troubleshooting and upgrading computer hardware, software, end-user network set, and peripheral equipment.
- Document, maintain, upgrade or replace hardware and software systems.
- Maintain, analyze, troubleshoot, and repair Windows based computer systems.
- Completing special projects and duties as assigned.
0-5 years of experience
Test, troubleshoot, and diagnose computer hardware failures
- Replace and/or repair faulty components
- Conduct testing and troubleshooting functions with the assistance of information in the form of written or verbal descriptions/diagrams
- Perform data input of required material
- Perform quality inspections for all completed processes
0-5 years of experience
Set up and troubleshoot popular networks
- Fix standalone PC problems
- Work with wires and cables to ensure proper setting up of complex networks
- Diagnose problems using specific tools
- Install, test and maintain a variety of personal computing and network systems
- Compile and record all procedures
- Ensure complete inventory of related supplies is maintained
0-5 years of experience
Build and repair rack mounted PC’s for Asta Networks
- Configure BIOS boot settings, installed Linux, and verify Operating System boots correctly
- Purchase new computer parts and RMA faulty parts back to the company
- Maintain serialized inventory of equipment built
- Schedule equipment installs with the Test Lab and Operations.
0-5 years of experience
Managed a trouble ticket queue in an unsupervised work environment
- Performed basic software troubleshooting before escalating
- Replaced dysfunctional hardware via warranty, surplus equipment, or suggested the purchase of new equipment
- Installed new workstations and handled the recycling of old unused and dysfunctional equipment
- Also performed basic network maintenance (disconnecting unused ports and requesting warranty replacement hardware for servers)
0-5 years of experience
- Provided IT support to corporation
- Ran network wiring for multiple new labs
- Performed computer hardware repair on Windows PCs
- Installed Meru wireless network
0-5 years of experience
Replacement of SigPads and PinPads with VeriFone combo PinPad/SigPad device
- Replacement of PinPad holsters with VeriFone holster at applicable sites
- Replacing outdated desktops/laptops
- Reimaging a minimum number of StoreVision machines to Windows XP from Windows 2000
- Replacement of the following outdated equipment: All CRT, all 15″ Monitors, and other outdated monitors, OBS workstations, MICR printers, Addmaster receipt printers
- Document printer consolidation (removing unneeded devices)
- Replacing end of life routers
- Replacing outdated UPS devices
- Move existing OBS workstations currently connected via DSL and/or Broadband to WF Network
- Worked in a Windows 7 environment to install new client software
6-10 years of experience
Purchase, restoration and re-sell of Laptop and Desktop computer hardware.
- Identify issues regarding future purchases based on sellers description.
- Perform repairs on all hardware acquired with the intent to refurbish and re-sell.
- Re-purposing working hardware to be sold or installed.
- Packaging, shipping, and tracking on all items sold.
6-10 years of experience
Assess computer problems and recommend computer services
- Reimage assigned computers
- Repair customer computers for education facilities
- Experience with adding computers to assigned domain
- Ability to lift 70lbs or less without assistance
0-5 years of experience
Designed and configured customized high end gaming computers
- Assembled and installed various PC components
- Quality Assurance, order processes and verified builds
- Made process improvements to increase productivity
0-5 years of experience
- Coordinated set up and delivery of desktop and laptop computers
- Controlled Inventory
- Upgraded hardware and software
- Provided on-site hardware trouble-shooting
0-5 years of experience
- Provide on-site computer and network support through break fix ticketing system
- Serve as escalation point and technical resource for other field and help desk technicians
- Maintain on-site inventory of network hardware and computer peripherals used for onsite upgrades, repairs and support
0-5 years of experience
- Installation, maintenance, and repair of computer equipment including desktops, laptops, multi-functional printers, copy machines, and fax machines for [company name]’s customers
- Fully responsible for maintaining, diagnosing, troubleshooting, and repairing printers and publishing hardware
- Provide service and management advice on procurement of new printers and copiers
0-5 years of experience
- Service HP and Xerox printers and copiers.
- Troubleshoot Apple, Dell, and HP computers.
- Used BlueCat Proteus to configure IP space from devices to the access layer switch.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
