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10+ years of experience
Managed six to ten nail technicians in the absence of the owner
- Organized individual and group appointments to maximize productivity
- Advised clients with information on services and/or products to accommodate their needs
- Consolidated financial records of cash inflow and outflow to measure profitability daily
- Maintained a clean work environment to meet state sanitary regulations
- Resolved complaints and addressed questions/concerns to meet customer satisfaction
0-5 years of experience
Maintained clean and sanitary work environment and overseen public safety through a variety of processes
- Supported fellow associates and preserved client relations
- Assessed conditional aspects of client’s hands and advised proper treatment
- Advanced technical skills within the following services: manicures, pedicures,
6-10 years of experience
- Developed product and service strategies generating a sales increase of 50%.
- Implemented a standard nail protocol contributing to productivity and cohesiveness.
- Client retention rate of 38%.
0-5 years of experience
Provided excellent customer service and quality treatment of services
- Informed clientele about state regulations
- Performed cleaning and sanitation services for the nail salon
- Scheduled and administered nail salon appointments
- Provided additional assistance to the nail salon as needed or required
- Collected and handled sale transactions
0-5 years of experience
Assisted in training new and existing employees
- Facilitated outside professional industry training
- Defused customer complaints and conflicts
- Managed and organized capitol purchases
- Maintained vendor relations
- Collaborated with owners for effective employee production and customer satisfaction
- Processed monthly expense reports
0-5 years of experience
Performed various types of nail services for clients
- Acted as customer service representative
- Recommended and sold nail products that were useful to their needs
- Followed up with clients regarding their experience and the level of customer service received in order to generate the next appointment
- Resolved miscommunications between clientele and other nail technicians
- Trained new employees on basic nail services
- Maintained cleanliness of the nail salon
6-10 years of experience
Provided signature nail services to clients, including manicure and pedicures
- Consistently sold salon products beyond 20% quota per month
- Received numerous Top Seller of the Month awards
- Clientele consisted of 85% return clients
- Received ongoing training for nail services such as no-chip, gel and acrylic application
10+ years of experience
Developed lasting relationships with clients to establish recurring revenue and grow business through client referrals
- Promote and sell salon services and retail products to customers
- Earned Master Technician status by recruiting and retaining 60+ clients
- Pitch ideas to owner to recruit new clients to the salon
- Acquired Manicurist Instructors License
0-5 years of experience
Greeted clients and provide a thorough consultation of their individual needs.
- Provided professional manicures, pedicures, and paraffin wax services.
- Maintained a smooth flow of services for clients booked with multiple technicians.
- Provided extra services, including foot soaks and refreshments.
- Recommended polish colors and suggested retail products to clients.
6-10 years of experience
Received and correctly processed both written and verbal instructions via work orders including nail acrylics, nail art design and manicure.
- Greeted all guests in a warm and friendly manner to create a positive first impression of the studio.
- Anticipated studio and salon guest concerns and addressed them immediately.
- Called clients to confirm upcoming appointments.
- Followed the pre-assigned opening and closing procedures for each spa station.
- Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
- Processed guest credit card information for salon services.
- Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
6-10 years of experience
Received and correctly processed both written and verbal instructions via work orders including nail acrylics, nail art design and manicure.
- Greeted all guests in a warm and friendly manner to create a positive first impression of the studio.
- Anticipated studio and salon guest concerns and addressed them immediately.
- Called clients to confirm upcoming appointments.
- Followed the pre-assigned opening and closing procedures for each spa station.
- Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
- Processed guest credit card information for salon services.
- Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
0-5 years of experience
Followed all state health regulations to ensure a clean, safe environment for spa clients
- Resolving customer complaints to maintain a good reputation
- Timely service for all clients so no one is kept waiting
- Attention to detail to provide a perfect spa service
- Friendly customer interaction to help the client relax
- Assist with marketing, budgeting, scheduling and customer service ideas and duties
- Train and motivate co-workers to improve employee morale
0-5 years of experience
Great Customer Service with clients who want services of pedicures and manicures.
- Formed artificial fingernails on customer’s fingers with designs.
- Shaped and smoothed edges of nails, using rotary abrasive wheel.
- Brushed coats of powder and solvent onto nails and paper forms with hand brush.
- Softened, trimmed, and cut cuticles, using oil, water and scissors, to prepare natural nails.
- Extended nails to desired length and removed paper forms.
- Displayed and demonstrated product using samples and emphasized salable features.
- Sold products to businesses, local establishments and individuals.
- Traveled throughout assigned territory to call on regular and prospective customers
- Successfully handled retail sales of accessories, handbags, perfumes, hair items and nail supply.
- Quoted prices and credit terms.
0-5 years of experience
Provide clients with quality manicures, pedicures, nail enhancements, treatments and reflexology.
- Maintain a clean, neat workstation.
- Retained the overall health of natural nail.
- Maintain knowledge of current manicure and pedicure techniques and styles.
- Processed guest credit card information for salon services.
- Performed inventory and restocking assignments as necessary.
0-5 years of experience
- Provided guests with quality regular, French and glue manicures, pedicures, nail tips, wraps (silk and linen), acrylics, paraffin treatments, and temporary hair removal.
- Promoted nail services and product sales.
- Maintained knowledge of current manicure and pedicure techniques and styles.
- Handled guest problems or complaints according to [company name] guest problem resolution policy.
0-5 years of experience
Deliver outstanding customer service while providing high quality nail services.
- Greet clients and perform a consultation prior to treatment.
- Provide professional nail services, including but not limited to natural and artificial nails, manicures,
- Consistently build salon/spa clientele by promoting the business both internally and externally.
- Meet all State Board regulations for cleanliness and sanitation.
0-5 years of experience
- Greeted and communicated closely with 20 potential clients daily to deliver
- Performed manicures and pedicures for a fast paced nail salon
- Handling cash on a daily basis
6-10 years of experience
Provide guests with quality regular customer service, French and glue manicures, pedicures, nail tips, wraps (silk and linen), acrylics, paraffin treatments, and dusting.
- Maintain a clean, neat workstation.
- Refer guest problems or complaints to supervisor according to salon policy and procedures
- Perform other job-related duties as directed.
- Upgrading services and products
- Encouraging clients to rebook and get more services on their next visit
- Building relationships with clients in order to build clientele.
0-5 years of experience
Having understanding and knowledge about different nail conditions and treatments available, and different nail care products.
- Provide guest with quality regular, French and glue manicures, pedicures, nail tips, wraps (silk and linen), acrylics, paraffin treatments, and dusting.
- Being flexible with customer’s schedule to support the commercial requirements of the establishment.
- Maintain a clean, neat workstation.
- Maintain knowledge of current manicure and pedicure techniques and styles.
0-5 years of experience
Independently operate and perform Nail Technician services utilizing space at [company name].
- Manage own clientele database performing customer services and maintain relationships to develop and grow business through repeat business and referrals.
- Promote services provided through special promotions and creative advertising.
- Provide backup receptionist coverage as needed to include greeting customers upon arrival, answering the phone, making appointments, confirmation calls, make or change appointments and cashing clients out.
10+ years of experience
Provide a high standard of nail services, including manicures, pedicures,
nail tips, extensions, acrylics, wraps, and other treatments accurately.
- Update and improve skills through training programs
- Cultivate new guest relationships and ensure retention of current guests.
- Meet or exceed service and retail objectives
10+ years of experience
Business owner with 25+ years in customer service
- Experience working in nursing and funeral homes assisting with beauty and nail care.
- Also interned in nursing homes while in school for CNA program
- Full time roll overseeing the operation of my shop
- Accountable for all clerical rolls
- Responsible for billing, inventory, and sterilization of all equipment and tools for the clients’ safety and protection.
- Provide the overall comfort and satisfaction of each and every one of my loyal and dedicated clients.
6-10 years of experience
Great experience in the value of superior customer service.
- Perform nail care services offered by the business and in accordance with company
- Knowledgeable on all services available in order to recommend the appropriate
- Excellent organizational skills as demonstrated by solid customer appointment settings.
0-5 years of experience
Provide guests with quality regular, French and glue manicures, pedicures, nail tips, wraps (silk and linen), acrylics, paraffin treatments, and dusting.
- Maintain a clean, and neat work station
- Promote nail services, and product sales
- Complete necessary paperwork for each scheduled session.
- Inventory nail supplies as needed
- In charge of all customer complaints, and resolve the problem fast and effectively.
- Interpreter for co-workers who need me to translate for them
0-5 years of experience
Provide guests with quality regular, French and glue manicures, pedicures, nail tips, wraps (silk and linen), acrylics, paraffin treatments, and dusting
- Promote nail services and product sales at [company name]
- Maintain a clean, neat workstation
- Inventory nail service supplies as needed
- Maintain knowledge of current manicure and pedicure techniques and styles
- Adhere to [company name] standards for guest service
- Refer guest problems or complaints to supervisor according to [company name] guest problem resolution policy
- Perform other job-related duties as directed
6-10 years of experience
Perform nail care services offered by the business and in accordance with company procedures and standards. Services include: manicure, pedicures, hand treatments & foot treatments.
- Proficient knowledge of conditions such as fungal infections, skin irritations, and diabetic patient maintenance.
- In accordance and knowledgeable of OSHA and State Regulations.
- Provide exceptional customer service
- Product knowledge and training on various products available in the spa in order to recommend.
- Perform administrative duties as needed.
10+ years of experience
Promotes healthy environments for personal enrichment
- Counsels clients in ways to keep bodies healthy and appealing
- Having understanding and knowledge about different nail conditions and treatments available
- Providing professional hand and foot nail treatments according to customer requirements
- Maintaining client database and scheduling systems
- Sustaining client confidentiality
0-5 years of experience
Perform daily duties such as sweep floors, put away clean laundry, make presentation towels, refill and restock nail supplies.
- Clean, sterilize, and disinfect areas and equipment
- Perform manicures and pedicures to clients
- Perform Shellac manicures and pedicures to clients
- Basic hand painted nail art
- Perform other tasks as assigned
0-5 years of experience
- Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
- Consistently followed all required protocols for scheduling spa appointments.
- Drained, disinfected and cleaned pedicure sinks for guests after each use.
- Refilled professional spa products as necessary.
- Gave manicures, pedicures and massages in a reasonable time.
- Disinfected and sterilized all items used in the spa after every use.
0-5 years of experience
Ability to perform natural nail services and/or artificial enhancements
- Excellent Safety and sanitation skills
- Greet clients and perform a consultation prior to treatment
- Using forms to sculpt nails as well as use of tips
- Ability to perform natural nail services and/or artificial enhancements
- Perform various nail art techniques
0-5 years of experience
Clean and sanitize tools and work environment.
- Schedule client appointments and accept payments.
- Remove previously applied nail polish, using liquid remover and swabs.
- Clean customers’ nails in soapy water, using swabs, files, and orange sticks.
- Shape and smooth ends of nails, using scissors, files, or emery boards.
- Advise clients on nail care and use of products and colors.
- Maintain supply inventories and records of client services.
- Promote and sell nail care products.
0-5 years of experience
Clean, shape, polish and decorate customers’ fingernails and toenails
- Apply undercoat and clearing or coloring polish onto nails with brush
- Brush powder and solvent onto nails and paper forms to maintain nail appearance and to extend nails, then remove forms and shape and smooth nail edges using rotary abrasive
- Clean and sanitize tools and work environment
- Recommend various health and beauty product depending on the customer needs
6-10 years of experience
Assist and satisfy customer’s needs and wants.
- Upon providing the service, present additional products and services to enhance customer service and company sales.
- Act as a leader to my team members by guiding and motivating them to enrich their skills.
- Act as a leader managing the store and collecting cash, check, and credit card payments.
- Service clients at a fast pace at excellent customer service and accuracy.
0-5 years of experience
- Clean, file, trim, polish and repair finger/toenails
- Assist customers by discussing other available treatments to promote nail health
- Sell additional products for nail health
- Disinfect tools and materials after every client
0-5 years of experience
To maintain the health of clients’ nails.
- Suggest and prescribe retail products to clients.
- Greet clients and begin the process of an outstanding experience through individual consultation.
- Provide professional nail services, including natural and artificial nails, manicures, pedicures, paraffin dip, and nail art.
6-10 years of experience
Perform nail care services offered by the business and in accordance with company procedures and standards. Services include: manicure, pedicures, hand treatments & foot treatments.
- Provide exceptional customer service. Prepare work areas as described in operations manual or as instructed.
- Share laundry & general housekeeping duties with other staff members.
- On occasion may perform reception duties, e.g. answer phone, book appointments, ring up customers, etc.
6-10 years of experience
Provide guests with quality regular, French and glue manicures, pedicures, nail tips, wraps (silk and linen), acrylics, paraffin treatments, and dusting.
- Maintain a clean, neat workstation.
- Refer guest problems or complaints to supervisor according to salon policy and procedures
- Perform other job-related duties as directed.
0-5 years of experience
Experience 5 years in customer service as a cosmetologist.
- Using specialist tools and electrical equipment on nail enhancements
- Maintaining safe work practices and hygiene standards
- Interpreting product information to make safe and appropriate recommendations to clients
0-5 years of experience
- Learned under the supervision of a licensed cosmetologist the skills necessary to deliver quality nail care.
- Received my licensure as a Nail Technician.
- Rendered quality nail care to 10-20 clients per day.
6-10 years of experience
Well manage store with average 200 customers a week.
- Co-ordinate effectively between the clients and other nail technician to bring the best quality service in town.
- Provide one of the highest quantity numbers of customers in the store.
- Strictly obeying working time for 5 years as my principle.
0-5 years of experience
- Developed efficiency, enhancing workflow improvement with respect to scheduling and client assignment for employees that made it possible to increase the number of pedicures and manicures during peak periods.
- Complete all closing responsibilities, including reconciling cash and credit receipts, preparing cash drawer for next day and general housekeeping duties
- Positive attitude and high quality work with satisfying service.
- Provide manicure and pedicure services to spa clients
0-5 years of experience
Provide guests with quality and professional nail services, French and glue manicures, pedicures, nail tips, wraps (silk and linen) and acrylics.
- Specializing in nail art (hand drawn designs and junk nails)
- Great organization skills always keeping a neat and clean work station
- Follows all state regulations
0-5 years of experience
Help keep the salon clean and make sure there are clean implements and towels
- Make sure everything is up to LLR standards
- Greet customers when they enter the salon
- Help the shop owner with retail sales
- Perform manicures and pedicures on customers
- Come up with new ideas for designs for customers
- Make sure customers leave feeling happy and beautiful
0-5 years of experience
To be friendly and approachable towards clients and colleagues at all times.
- To ensure that internal and external great customer service given within the department is to the highest standard at all times.
- To promote the salon and have a good knowledge of any specialized treatments and products available.
- To ensure that all services and products and charged for at the correct price, in accordance with the price list.
- To strive for perfection in nail art and customer satisfaction daily.
6-10 years of experience
Accepts cash payments from clients
- Properly sanitizes all utensils
- Assures proper nail, skin, and foot care
- Keeps a schedule book for 15+ customers
- Keeps up with latest fashion designs of nail art
6-10 years of experience
Accepts cash payments from clients
- Properly sanitizes all utensils
- Assures proper nail, skin, and foot care
- Keeps a schedule book for 15+ customers
- Keeps up with latest fashion designs of nail art
0-5 years of experience
- Increased sales by introducing keratin hair treatment.
- Serves as lead technician and salon concierge.
- Advises clients on nail care and use of products and colors.
- Schedules client appointments.
- Plans and organizes high profile events.
- Develops and manages protocols for four service departments.
0-5 years of experience
- Make/Maintain client appointment records, direct phone calls, bookkeeping, manage inventory, quality assurance and cashier
- Assure and maintain the nail shop is compliant to state and city codes.
- Assist in all areas of spa operation as requested by management without direct supervision
- Work as a chief nail technician in helping clients achieve healthy nail beds through education and treatment
- Uphold EPA industry standards of sanitation and sterilization of equipment and tools
- Have comprehensive knowledge of the chemicals(e.g. solvents, plasticizers, resins, acids etc) used and its effects on clients with various skin types
10+ years of experience
- More than 10 years of experience providing quality and professional nail, foot, and hand services.
- Performing prep work, cleaning properly, and restock work environment as required.
- Communicating with management all occurrences relating guests or staff in the spa.
- Promote actively the spa, services, treatments, retail, and, sessions as well as promotions, programs, or discount available.
- Handling concerns and question of customers courteously and professionally.
- Soothing pedicure to relieve client stress
- Practicing safe work habits and routines at all times, in order to avoid injury.
- Recognize possible nail and skin disorder
Nail Technician Duties and Responsibilities
To accomplish their primary goal of providing nail care treatments, Nail Technicians perform many tasks. We analyzed several job listings to identify these core Nail Technician duties and responsibilities.
Provide Manicures and Pedicures Nail Technicians provide individualized nail services and treatments to clients, including manicures and pedicures. They remove previously applied nail polish, shape and smooth the ends of nails, clean the nails, soften, push back and trim nail cuticles, and apply polish onto nails. They may also apply artificial nails or paint designs onto nails.
Maintain Sanitary Workstation Nail Technicians are responsible for maintaining a safe and sanitary work environment. They must uphold strict standards of sanitation and sterilization as directed by law and established policies and procedures.
Build Customer Relationships Nail Technicians work to ensure their guests are satisfied, so that they will become repeat customers. They work to build a relationship with customers and guide them toward other services or products they offer.
Nail Technician Skills Successful Nail Technicians are creative and artistic, with a very strong eye for detail. They work carefully and take pride in meeting customer expectations. They also have good interpersonal skills and can carry on a conversation with anyone. In addition to these general skills and personality traits, employers are looking for Nail Technician candidates with the following skills.
Core skills: Based on job listings we looked at, employers want Nail Technicians with these core skills. If you want to work as a Nail Technician, focus on the following.
- Current state manicurist or cosmetology license
- Basic computer skills
- Excellent interpersonal and communication skills
- Basic math skills with ability to add, subtract, multiply, and divide
- Ability to work a flexible schedule
- Up-to-date knowledge of cosmetology trends and skills
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your Nail Technician toolbox and broaden your career options.
- Previous salon experience
- Customer service, hospitality or retail sales experience
- Comfortable with product recommendation
Nail Technician Resources
We searched the Web to find the best industry resources to help you continue exploring a career as a Nail Technician. From thought leaders to industry groups, this list is packed with opportunities to learn, connect and engage. On the Web
Confessions of a Nail Tech – Follow along with the daily life of a professional Nail Technician.
NAILS Magazine – Stay current on industry news and trends. Nail Splash – Get tips and hints to improve your nail skills. On LinkedIn
Cosmetics and Beauty Network – Network with almost 10,000 cosmetic professionals, including Nail Technicians. Nail Technician Books
The Complete Nail Technician (Hairdressing and Beauty Industry Authority) – Everything you need to know about professionally caring for nails.
Nail Technician Exam Secrets Study Guide: NT Test Review for the Nail Technician Exam -Prepare for the Nail Technician Exam with this helpful guide, including practice questions.
At Your Fingertips – The Nail Technician’s Companion – With tons of gorgeous photographs, this is an in-depth guide to nail procedures with good background information.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
