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6-10 years of experience
Responsible for setting schedule and being a productive self starter, looked to by other members of the Catering team for guidance on a daily basis.
- Ensure all necessary tools and equipment required for each order are available and used according to established standard guidelines.
- Assisted fellow catering attendants with food preparation, delivery, and clean up. Critical in maintaining highest standards related to food safety and quality, current board of health score: 100.5%.
- Conducted administrative and clerical procedures and promoted to catering coordinator role to assist with scheduling and daily coordination of all catering orders.
- Excellent communication and hospitality skills, recognized by clients on a daily basis.
- Verse in opening procedures of Conference Center, including audio visual equipment operation.
6-10 years of experience
Reported to the Director of Catering Sales and served as the Supervisor for the office in terms of responsibilities, although not in title. Fully accountable for ensuring the smooth running of the office.
- Coordinated and reviewed contracts for guests.
- Sent out banquet event orders and worked closely with customers in the planning of their events.
- Ensured the Reader Boards and door cards displayed throughout the hotel accurately displayed all events and activities.
- Initiated with the approval of managers, last minute booking of meetings, which resulted in increased revenues as a result of aggressive pricing of rooms.
- Trained and mentored new catering assistants.
- Handled billing inquires and took advance deposits from customers.
6-10 years of experience
Reported to the Director of Catering Sales and served as the Supervisor for the office in terms of responsibilities, although not in title. Fully accountable for ensuring the smooth running of the office.
- Coordinated and reviewed contracts for guests.
- Sent out banquet event orders and worked closely with customers in the planning of their events.
- Ensured the Reader Boards and door cards displayed throughout the hotel accurately displayed all events and activities.
- Initiated with the approval of managers, last minute booking of meetings, which resulted in increased revenues as a result of aggressive pricing of rooms.
- Trained and mentored new catering assistants.
- Handled billing inquires and took advance deposits from customers.
0-5 years of experience
Learned every position available in the store to become a trainer and was then was promoted to catering.
- Able to manage transactions on the register, assist the line and prep areas, supervise dining and organized the catering including assembly and delivery of orders.
- Skilled with customer service and building lasting relationships with catering clients from businesses around the region.
- Cooperated and directed staff and management to ensure large catering orders were completed and delivered in a timely fashion.
- Trained new staff and to assist team mates in various areas as needed along with managing catering.
- Delivered quality service by providing a warm and welcoming environment to customers and coworkers.
6-10 years of experience
Reported to the Director of Catering Sales and served as the Supervisor for the office in terms of responsibilities, although not in title. Fully accountable for ensuring the smooth running of the office.
- Coordinated and reviewed contracts for guests.
- Sent out banquet event orders and worked closely with customers in the planning of their events.
- Ensured the Reader Boards and door cards displayed throughout the hotel accurately displayed all events and activities.
- Initiated with the approval of managers, last minute booking of meetings, which resulted in increased revenues as a result of aggressive pricing of rooms.
- Trained and mentored new catering assistants.
- Handled billing inquires and took advance deposits from customers.
0-5 years of experience
Manages incoming Event & Wedding Inquires, follows up with Clients as well as provide Sales tours of the Venue
- Acts as an On Site Coordinator for Weddings & Events
- Involved in creative Marketing opportunities for the Facility, such as represent the Venue at Bridal Shows, Create Styled Wedding Shoots to be published & Manage the Instagram account
- Works closely with the Food & Beverage Manager and Head Chef to make sure all details of upcoming Events are completed, updated and revised
- Daily Duties: Answering all Incoming Catering calls, assist Clients with any issues, maintain incoming Inquires, provide Invoice Proposals for Wedding & Events, & Assists Catering Manager with any Venue Projects
0-5 years of experience
Monitored sanitation practices to ensure that employees followed standards and regulations.
- Inspected supplies, equipment, and work areas to ensure conformance to established standards.
- Determined how food should be presented, and create decorative food displays.
- Prepared and cook foods of all types, either on a regular basis or for special guests or functions.
0-5 years of experience
Received, checked and recorded the delivery of goods.
- Ensured the highest standard of customer care is delivered to all customers at the facility.
- Prepared and cooked food as defined by the catering service including any special dietary needs.
- Checked and recorded all food received, quantities of ingredients used and the number of meals produced and served.
- Ensured the Food Hygiene and Safety Regulations were followed all the time.
10+ years of experience
Plated dishes/ Server
- Maintained safe working environment for employees
- Controlled Inventory/ Stocked Supplies
- Marketed Business at local Banquet Halls
- Confirmed schedule for future events
- Supervised and recruited fellow servers
0-5 years of experience
Assembled catering orders
- Delivered catering orders to homes and business throughout Columbia, Missouri
- Organized and operated catering service for events, weddings, corporate parties
- Provided knowledge about daily products to customers
- Maintained expectations of a high level of customer service
- Received and Processed inventory for kitchen use
- Prepared cuisine for display and serving
6-10 years of experience
Intensive Banquet Management training as Chef, Banquet Manager and Catering Assistant. Experienced buffets and plated menus in preparation, execution and service. Knowledgeable in every step of the banquet and event process.
- Responsible for ordering, preparation & execution of banquets for up to 750 guests.
- Accountable for food & labor cost goals.
- Supervised staff of 10 cooks & 40 servers.
- Involved in Front of the House planning and event schedules, task assignments & proper set-up depending on the event style.
- Wrote even contracts, BEOs & met with clients before their events.
- Maintained client relations, conducted post-event follow-ups.
- Celebrity escort.
0-5 years of experience
Received incoming calls and greeted guest
- Scheduled reservations and maintained catering calendar
- Resolved customer complaints
- Provided exemplary customer service to all client inquires
- Set up and prepare conference rooms for meetings and events
0-5 years of experience
Catered banquets of more than 40 people: set up room and buffet, took drink orders, served food and drinks, bussed and cleaned up.
- Gained familiarity with braising, breading, fat frying and grilling.
- Operated electronic cash register: processed cash and credit card purchases.
- Prepared attractive salads, sandwiches, appetizers and entrees for over 75 people.
- Prioritized prepping duties to meet deadlines in a fast-paced, crowded kitchen.
- Set up and cleaned equipment for daily food preparation.
0-5 years of experience
Responsible for accommodating all guests at a function while circulating the room
- Anticipating the needs of the guess and responding politely to their requests
- Completed side work, such as refilling condiments, hanging drapes, cleaning/storing serving equipment and props
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
- Promptly served all food courses and alcoholic beverages to guests
0-5 years of experience
Assisted campus dining coordinators and chefs with processing catering requests.
- Provided exceptional customer service by handling complaints.
- Planned and assisted in the production and logistics of catering events.
- Provided general support at catering events including serving, bartending, and bussing.
- Assisted in placing orders for inventory and distribution of supplies.
0-5 years of experience
Assisted in planning menus for customers.
- Delivered and set up orders for customers.
- Planned and implemented catering services for various parties.
- Helped develop a loyal customer base.
6-10 years of experience
Prepare and set up assigned catered event.
- Serve food and beverages ordered, in a timely manner
- Filled the quantity specified on catering request.
- Assembled and delivered food and supplies to catered function.
- Set up equipment, food service ware for corporate conference meetings.
- Stored and secured all catering equipment, linen, dishes and glassware.
- Ensured accurate and timely delivery for all assigned catering events and orders
- Recorded service quantities on catering records.
0-5 years of experience
Planning menus in consultation with the chef and ordering supplies as required.
- Ensuring health and safety regulations are strictly observed, recorded and archived
- Monitoring the quality of the product and service provided
- Ensuring chefs are equipped with the food and tools as needed to provide for customers.
0-5 years of experience
Organize, coordinate, and prepare meals for hundreds of customers daily
- Established ability to react in areas that require immediate attention and ensuring all prepared food is presented to the highest possible standards
- Experience in working trade show booths which include pre-event phone calls, emails and letters, as well as post-event follow up.
- Mastered point-of-service (POS) computer systems for automated order taking
- Proficient with handling currency and credit transactions quickly and accurately
- Supervised tasks that include purchasing, receiving, and inspecting supplies that arrive
- Mastered procedures for safe food preparation, assembly, presentation and keeping stations up to health department standards
0-5 years of experience
Answer over 80 incoming calls daily, direct inquiries, take orders, process payments
- Responsible for maintaining inventory, ordering, and budgeting for two full staff kitchens
- Office management and organization
- Plan daily truck route to meet time requirements & restrictions for orders
- Design and produce labels for all 4 [company name] brand items
- Bring in new repeat business and provide a pleasant worry free experience for excising clients
0-5 years of experience
Served customers at events such as weddings, funerals, birthday parties and graduations.
- Requested and recorded customer orders, using, and pencil and paper.
- Cooked and re-heated food items.
- Selected food items from serving and storage areas and placed them in dishes, on serving trays, and in takeout bags.
0-5 years of experience
Expert in serving food and beverages
- Made sturdy relationships with the customers, employees, guests and team organizers
- Ensured the proper set-up of food stations
- Arranged buffets
- Productively handled, monitored and controlled entire food and beverage operations
0-5 years of experience
Load, deliver and unload goods to functions
- Prepared and assisted in the preparation of all foods for assigned catered events
- Set up equipment, furnishings, food service ware and decor for catered events
- Served food and beverages to guests
- Washed and packed dishes, and utensils for removal to catering establishment
- Load and deliver all equipment to catering establishment
6-10 years of experience
Associate Trainer
- Customer Service
- Supervised and trained many staff members
- Fostered positive customer relations with clientele
0-5 years of experience
Plan and served all food and beverages ordered with respect to times and quantities specified on request
- Set up equipment for all catered events
- Store and secure equipment
- Ensured accurate and timely delivery for assigned events and orders
- Record service quantities and billing amounts on records
0-5 years of experience
Provided exceptional customer service and greeted all guests with enthusiasm and friendliness
- Served beverages in an appropriate manner consistent with company standards
- Answered guest questions about food, beverages, and facilities
- Followed various checklists and standard operating procedures
- Maintained a safe, clean, organized, and stocked work area
- Performed front line assistant, catering, server and bussing duties
- Maintained full knowledge of menus, recipes, and other pertinent information
- Responsible for constant sanitation, organization and proper food handling
- Prepared work area for opening, mid-shift, or closing in accordance with company standards
0-5 years of experience
Assist and manage the schedules of the Director of Catering and three Catering Sales Managers
- Booked, serviced and detailed all social room blocks bringing in over $200,000 in revenue in the first half of the year
- Responsible for weekly Banquet Event Distribution to Banquet Team, Chef, Stewarding, Audio Visual, Accounting and Purchasing team
- Coordinate all incoming leads for the Catering Team and Group Sales Team
- Manage all internal meetings for Le Parker Meridien and Jack Parker Corporation
- Accountable for ordering of linens, coat check, kosher food, internet lines, and phone lines for all bookings and submitting orders for payment to accounting
- Responsible for communicating all groups on property to operations team
- Attend weekly sales meetings
- Responsible for payroll and logging of the catering teams vacation, personal and sick days
0-5 years of experience
Assisted with food preparation (eg. salads, desserts, lunch boxes and sandwiches) for 50-100 customers daily.
- Packed and stored items in van (eg. food, linens, dishes) until the event.
- Set up dining area prior to event to ensure that catering unit was ready for opening.
- Served and assembled food for customers to ensure a fast and courteous standard of service.
- Operated a dishwasher and washing machine and cleaned and stored dishes and linen.
- Undertook cleaning duties which included cleaning dining area and equipment (eg. juice and coffee machines, serving counters, fridges, and public areas) as part of requirement to provide a clean atmosphere.
- Dealt with customer queries (eg. food orders, compliments, complaints) and took appropriate action as needed.
- Kept track of inventory and supplies on Excel worksheet.
6-10 years of experience
Assisted in organization and recruitment of staff
- Organized food and table presentations at a variety of events
- Worked as both assistant manager and server for a variety of events
- Established a professional environment
- Worked to both set up and break down events
- Provided necessary communication between staff and clients
0-5 years of experience
Placing banquet event orders
- Working knowledge of diverse food and beverages
- Effective communication/customer service skills with guests and staff
- Planned and served all food & beverages ordered, with respect to strict schedule
0-5 years of experience
Set up and break-down of catering events
- Provided friendly customer service & answered customer questions about products
- Stocked supplies in store room shelves when needed
- Built presentation structures from manager instructions
0-5 years of experience
Provided food and beverage service to guests using good customer service skills
- Cooperated closely with other servers to meet and exceed guests expectations
- Set up for events including tables, chairs, dance floors, silver and china
- Served food, coffee, water and other beverages
0-5 years of experience
Creating lasting and productive work relationships with clients and staff, via professionalism and exceptional customer service.
- Using data-entry technology and multi-line telephone systems (incoming and outgoing), schedule daily and future catering orders for large groups.
- Critical and analytical thinking regarding which member of staff is most capable and efficient when delegating tasks and responsibilities.
- Supervise and train all incoming managers for the “district” (North Carolina, South Carolina, Virginia), as well as supervising regular staff and maintaining every day duties.
- Previously held position of Delivery Coordinator.
- Coordinate catering orders by type, size, location, and determine best routing options for all delivery drivers, depending on size and location in relation to one another.
0-5 years of experience
Communication liaison between catered event clients and [company name].
- Responsible for ensuring all arrangements meet the requested order and expectation of the guest.
- Assess assigned catering deliveries and plan delivery schedule accordingly.
- Maintain an “on time” delivery schedule for catered events.
- Perform other job related duties as assigned by management to achieve the established goals of [company name] and the client.
- Coordinate with Catering Operations Mgr. & Supervisor requirements for the next day’s prep.
0-5 years of experience
Work with manager on daily work flow and orders to ensure that orders are deliver on time
- Deliver daily order to the appropriate room and building in a timely manner
- Maintains food safety and sanitation standards according to departmental requirements.
- Assist in daily operations of the store
- Prospected new customers and followed up with current customers on orders
- Performs other duties as assigned or required
6-10 years of experience
- Explained product options and specialties, often referencing personal favorites
- Made sales calls and learned sales skills
- Presented customers with the finished product and gave additional information as necessary
- Gained strong customer service and communication skills
- Worked as kitchen assistant; prepping food, assisting in cooking and baking, etc.
- Delivered food to many locations around the city while ensuring food quality remained in tact
0-5 years of experience
Busy restaurant producing light snacks to full hot meals for 400+ students, staff and restaurant customers. Catering division regularly provides services for up to 20 people at intimate VIP gatherings, board meetings, or management team conferences. Prepare menu items to meet peak demands, process customer orders swiftly, and act as a source of senior assistance for less experienced staff members.
- In charge of preparing cold fruit displays & vegetables, pate galantine, all kind of cold foods, ala carte, coffee shop.
- Clean-up conference rooms after use and return property to vendors if necessary.​
- Maintain order and cleanliness in the kitchen and catering areas.
- Keep inventory of catering supplies.
- Communicate with manager and client on job or deadline issues.
- Swept, mopped, and maintained the yard and facility.
0-5 years of experience
Coordinated nutrition care with other members of the health care team and delegated responsibilities.
- Devised meal plans in line with patients’ age, gender, diagnosis, cultural background and religious practices.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets.
- Researched and identified nutritional components of foods, diets and menu choices.
- Counseled patients regarding special dietary needs.
- Recommended appropriate feeding schedules and methods to meet nutritional needs.
- Developed and oversaw preparation of specialized diets.
- Prepared for HIPAA and JCAHO reviews.
- Received frequent patient compliments for going above and beyond normal duties
- Trained new employee at managers’ requests
0-5 years of experience
- Promoted to corporate office after success in multiple aspects of restaurant operations.
- Coordinated with vendors and directed staff for the opening of the newest concept.
- Scheduling and management of catering events.
- Trainer for various concepts within the company.
6-10 years of experience
- Worked with catering team to organize and prepare intimate and large events of 250+
- Worked to ensure the satisfaction of event holders
- Creates floor plans, serve hot dinners, clear tables, communicate with management, maintain strong reputation of the company
- Received and completed catering orders, cashier and helped maintain customer satisfaction in store front
0-5 years of experience
Prepared meals and decorated in an attractive and appetizing way for each event.
- Addressed clients and guests concerns, questions, and needs for the best experience.
- Cleaned and sanitized all catering equipment after each event.
- Transported all materials needed to and from event while following all health and safety qualifications.
0-5 years of experience
Assisted catering staff in setting up, breaking down n and cleaning all equipment used.
- Washed dishes, utensils, and kitchen items in a timely manner as well as dried and stored clean dishes storage areas.
- Prepared food ingredients and sliced produce according to styles established.
- Followed design parameters for food display and table setting for special event dinners.
0-5 years of experience
- Responsible for taking care of restaurant patrons and ensuring that they are happy and enjoy their visit 110%
- Checking all reservations and making sure that all guests are accommodated to the best of our abilities depending on their requests
- Booked, organized, and setup in-house and offsite parties from as little as 5 people to as many as 600. This included decoration rentals, organization, table setups, food ordering, drop off and setup, and overseeing that parties were ran smoothly
- Assisted with daily corporate lunch deliveries to multiple businesses across Jackson.
- Overseeing of staff and ensuring that all details of the shift are handled smoothly. Also, closing out the daily sales, making deposits, handling all tip out money, and closing out credit card batches
0-5 years of experience
Provides customer service by checking the guests in/out and addressing concerns of current guests.
- Answers calls in a professional and polite manner.
- Completes daily office tasks such as responding to e-mails, sending faxes, and making copies.
- Schedules reservations with the Opera Property Management Software.
- Coordinates catering events by utilizing the SalesPRO software.
- Assists with the itemized billing, invoicing and collection of guest and business dues
6-10 years of experience
Working with the public on daily basis to provide excellent customer service and a pleasant meal.
- Duties include catering large and small events, assisting owner with weddings, receptions, etc.
- Working part time at restaurant providing service to the customers.
- Delivering meals to tables, drinks, desserts, etc.
- Being a team player with co-workers.
- Continually seeking to provide excellence to the customer and meet his or her needs.
0-5 years of experience
Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
- Store food in designated containers and storage areas to prevent spoilage.
- Prepare a variety of foods, such as meats, vegetables, desserts, according to customer’s orders or supervisors instructions, following approved procedures.
- Portion and wrap the food, or place it directly on plates for service to patrons.
- Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.
- Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
0-5 years of experience
- Provided clerical and administrative support.
- Maintained and updated files, records, inventory, mail, and database systems, either manually or using a computer.
- Handled all telephone inquiries and complaints.
- Input all orders and processed billing.
- Prepared and distributed catering orders to the kitchen.
- Assisted with meal preparations and provided event support when needed.
Catering Assistant Duties and Responsibilities
While a catering assistant’s day-to-day duties and responsibilities are determined by where they work, there are many core tasks associated with the role, such as:
Assist in Food Preparation Catering assistants help prepare food in the kitchen. They carry out basic food preparation tasks such as washing and peeling produce, making sauces and dressings, and slicing and cutting meat. When necessary, catering assistants handle machinery.
Schedule Catering Orders Catering assistants maintain the schedule for catering orders. Keeping track of the schedule, they communicate with clients and ensure that availabilities are open for scheduled catering events.
Set Up Catering Events At venues, catering assistants set up the event area. They position tables and chairs and ensure that utensils are prepared. They set up banners, tents, and other relevant items in off-site catering events.
Stock Supplies Maintaining inventory, catering assistants ensure there is no shortage of supplies. When supplies and ingredients run out, catering assistants order more. When deliveries come in, catering assistants unload the supplies and organize the stock room.
Handle Bill Inquiries Catering assistants deal with billing for clients. They accept deposits when new orders come in, and they discuss the price of catering services with customers.
Catering Assistant Skills and Qualifications
Working in a fast-paced environment, catering assistants assist in many processes for catered events. Organized and efficient, they frequently multitask and create schedules. In addition to having prior experience working with food, catering assistants possess the following skills and qualifications:
- Physical dexterity – having to stand for long periods of time, they also lift, pull, carry, and push items; bending, kneeling, and stooping are necessary for some functions of this position
- Hygiene – working with food, catering assistants pay attention to hygiene; cleaning up, they follow procedures for proper sanitation; they wash their hands and maintain a presentable appearance when preparing or serving food
- Customer service skills – maintaining a friendly and personable attitude, catering assistants answer customer questions and respond to complaints appropriately
- Teamwork skills – working as part of a team, catering assistants communicate effectively with other staff members to ensure catering events run smoothly, and they help out chefs, servers, and caterers
- Food handling experience – catering assistants work in the kitchen to help prepare food. Their duties include working with dry ingredients, washing and cutting produce, and preparing sauces and dressings following directions to ensure the accurate preparation of food. Adhering to health and safety guidelines, catering assistants follow recipes and directions to ensure the accurate preparation of food
Catering Assistant Education and Training
There are no minimum educational requirements to be a catering assistant. Depending on state guidelines, employers may require a certificate. Most employers look for catering assistants with at least one year of experience working in the food industry; however, many employers are also willing to train those who have no experience at all. On-the-job-training typically includes walking through various company processes and learning about food recipes and menu items. Most employers also instruct catering assistants of company policies and rules.
Catering Assistant Salary and Outlook
The median annual salary for catering assistants is $26,000. The lowest-earning ten percent in the field make less than $21,000. Meanwhile, the highest-earning ten percent make over $39,000.
Helpful Resources
Do you want to learn more about being a catering assistant? Here are some resources to get you started:
Professional Event Coordination – By Julia Rutherford Silvers, this book covers all aspects of the event planning process. The book is interspersed with useful checklists, tables, and sample forms. The book also includes applicable exercises in event coordination which help build key skills and test readers’ knowledge.
Catering: The Art, Science, and Mystery – Written by Michael Roman, who has over fifteen years of hands-on experience working as
a caterer, this book outlines the skills needed to become a successful caterer. The book includes more than 1,000 tips to guide readers toward growing their catering skills and is a helpful resource for those looking to learn more about the catering industry.
Hospitality and Catering News – With up-to-date news on the restaurant industry, this site features popular restaurants around the world, highlighting what makes them successful. Hospitality and Catering News aims to bring together both customers and sellers in the food industry. The blog contains articles on caterers, chefs, suppliers, bars, and restaurants.
CaterSource – CaterSource delivers news and education about the catering industry and offers advice for catering professionals to grow their careers. Topics covered on the site include style and décor, recipes, food safety, and event solutions.
National Restaurant Association – The National Restaurant Association is a foodservice trade association that supports over 500,000 restaurant businesses. It aims to “represent and advocate for foodservice industry interests.” Its website contains a wealth of information and resources on food and beverage trends, nutrition, cost management, and restaurant operations.