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Funeral Director Resume Samples
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6-10 years of experience
Assisted in conducting over 650 funeral services (Visitations, Memorial Services, and Traditional Funerals).
- Consulted with the families of the deceased regarding the final arrangements of the deceased, the nature of the funeral service, the disposition of the remains, funeral costs and prepared obituaries.
- Answered death calls and arranged for the transfer of the deceased from the place of death to the funeral home.
- Assisted families in working with Insurance companies to receive death benefits.
- Prepared legal documents and death certificates, as well as discussed and negotiated pre-arranged funerals with clients.
- Managed funeral home day to day operations including maintaining financial records, payroll, maintaining accounts and ordering merchandise.
0-5 years of experience
Responsibilities included: Managed the work duties of part-time employees, managed contract data entry, counseled family members on product selection and managed inventory.
- Brought insurance claims up to date resulting in increased revenues of approximately $38K.
- Implemented a V.A. Service Program to assist the families of deceased Veterans.
- Helped implement a grief library to facilitate the grieving process for our families.
- Educated Hospice employees on the process of funeral operations.
6-10 years of experience
18-year career of responsible leadership roles based on exemplary communication & client relationship management
- Advanced through several funeral homes for this largest network of funeral, cremation and cemetery service providers gaining extensive experience: funeral home management, client/family relations, sales & service proposal, memorial service development, and management & coordination
- Consistently ranked in the Top 10% for Customer Service Satisfaction (JD Powers) and by SCI for exceeding higher than average sales and profitability per location
- Cultivated strong business relationships with a diverse spectrum of cultures, religions and ethnicities and established a large referral network within the community
- Facilitated Training/ Development of Students/Apprentices; Managed inventory, merchandising, billing & collections
10+ years of experience
Responsibility for direct management and coordination of duties as a funeral service provider at a local family owned funeral home.
- Directed families in select ion of funeral services and merchandise for loved ones.
- Prepared and executed funeral service details, equipment, logistical and legal paperwork.
- On call rotation for the pickup and preparation of bodies with embalming, dressing,
- Maintained computer and written documentation related to funeral services.
- Sustained professional relationships with customers under the stress of the initial grief of
- Established excellent working relationships with funeral home staff members, clergy, and
0-5 years of experience
Direction of funeral services and arrangement conferences with families.
- Managed and direct supervision of three full time employees and eight part-time employees.
- Troubleshooting and resolution of problems in this small underachieving funeral home.
- Actively worked in community relations to enhance funeral home image in area.
- Designed and maintained the funeral home website within an established template.
- to serve as Secretary/Treasurer of the Louisiana Funeral Directors Association-North District and current appointed to four committees with the Louisiana Funeral Directors Association.
0-5 years of experience
Following the sale of the Spokane Taco Times, utilized interpersonal skills and my training and business background to transition to the funeral industry. Known for impeccable attention to detail in policies, procedures and all aspects of planning and coordination of meaningful, personalized funeral services.
- Encouraged the use of practical role plays in staff meetings to review critical policies and procedures, resulting in increased competence and performance.
- Recognized for an annual rolling average of 965 out of 1000 on JD Powers Customer Surveys for providing exceptional customer service to families and developing lasting relationships of trust.
- Incorporated effective inquiry and attentive listening skills coupled with compassionate sensitivity to the emotional, spiritual and financial needs of family members to ensure they received the maximum services available without incurring excessive financial burdens.
- Refocusing to pursue my passion for education and training.
6-10 years of experience
Responsible for training team members and office personnel on all policies and procedures of the organization.
- Assist in processing and managing employee payroll.
- Ensured that the organization maintained its competitive edge by benchmarking, monitoring and modifying when necessary, identifying the internal strengths/weaknesses and external opportunities/threats (SWOT).
- Encouraged organization to adopt the “just-in-time system which allowed the company to get by on lower inventories giving the organization extra cash to invest in CDs and money market funds.
- Educated families and staff so that informed decisions could be made during times of vulnerability and emotional stress.
- Facilitate and ensure that all relevant insurance documentation and payments are made prior to funeral services
10+ years of experience
- Purchased part ownership in 2002, sold ownership in 2011
- Met with client families to assist and implement meaningful funeral services as well as managed, oversaw and prepared confidential documents necessary for client families
- Provided employee oversight, training, performance reviews
- Scheduled across three buildings to ensure that company standards of excellence
- Maintained satisfactory corporate records and overall fiscal management of the company, working closely with the company’s accountant.
- Responsible for budget preparations and implementation, wage and payroll administration and preparation, accounts payable, accounts receivable, tax planning
- Handled oversight of facilities management, repair and maintenance for three buildings, fleet of 6 vehicles
10+ years of experience
Provided outstanding customer service for over 11 years.
- Managed and supervised over 30 full-time and part-time employees at an independently family-owned funeral
- Responsible for discussing and consulting with families regarding to the funeral services, funeral costs and nature of the remains, as well as, selling caskets, urns, and various other funeral related products.
- Created personalized stationary products and customized memorial videos.
- Responsible for planning and scheduling funeral services and completed legal documents.
- Maintained daily funeral home operations and meetings with vendors.
- Handled payroll, scheduling, and advertising campaigns.
- Other duties included the maintenance of financial records, ordering of merchandise, invoicing and preparing
10+ years of experience
Responsible for overseeing daily operations of business
- Arranged and planned funeral services for 150 families on a yearly basis
- Practiced the embalming process of human remains
- Developed marketing plans for cremation sales and customer care
- Developed company website to increase volume and company presence
- Consulted families on cremation/funeral options, memorialization and financing vehicles
- Prepared and issued accounting details and maintained accounts receivable
- Implemented and increased Pre-Need Arrangement Sales 2010-current
- Interacted with physician, hospital, church, police, military and insurance personnel
- Established relationships with elderly community and their families
0-5 years of experience
Helped families select caskets, urns, cemeteries, memorial folders, photos, videos, and anything else pertaining to the final selecting of items that may be needed.
- Directed Funeral services at Funeral home, cemeteries and churches.
- Lead Funeral processions to local and national cemeteries.
- Prepared all paperwork as far as obituaries, social security forms, life insurance policies, death certificates and any other forms that may be necessary pertaining to the type of arrangement the family chose.
- Confirmed the minister, the church or place of ceremony, played the music and recorded the service.
- Have been on-call to answer any questions a family member needed answered and helped them at all hours of the day and night.
- Have picked up human remains at homes, hospitals and nursing homes.
- Have picked up pets from homes, vet hospitals and have met with those families to help them in planning of their pet’s visitation and final resting place.
- Have taken families into the witness room where they can witness their loved one being cremated.
0-5 years of experience
Arranged, coordinated and directed funerals
- Coordinated funeral arrangements with clergy, cemetery, and families
- Arranged for shipment of remains within and outside the United States
- Assisted families with arranging at-need and pre-need funeral services
- Assisted families in filing claims for death burial benefits with the Social Security Administration and other government agencies
- Arranged for interments in Arlington and Quantico national cemeteries
- Conducted funerals in-accordance-with all federal, state, and international regulations as required by law
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Funeral Director
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
