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6-10 years of experience
Expedited up to 300 food orders daily to and from casino floor, ensured that orders were prepared correctly and served quickly.
- Coordinated meals so that food was served at the proper temperatures, interacting with kitchen staff including cooks and servers.
- Scheduled and supervised three food runners who brought meals to customers.
- Resolved customer issues and problems.
- Inventoried all kitchen supplies and ingredients; placed orders daily with warehouse; stocked shelves.
- Trained all food and beverage workers (supervisor, porters, food servers, and food runners) in use of condiments for the five types of food (American, Vietnamese, Chinese, cold food, Mediterranean).
- Worked as Floor Supervisor in the absence of the assigned manager.
- Received several letters of recommendation and several raises based on my work experience.
0-5 years of experience
Maintained timely delivery of food and ensured that plate presentations and food quality are of the highest standard possible.
- Maintained knowledge of all menu items, prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
- Monitored and anticipated guest needs, respond promptly and acknowledged all guests even when busy.
- Helped out in other areas of the restaurant as needed.
0-5 years of experience
- Managed team of three runners to ensure efficient and coordinated service.
- Assisted management, staff and customers to speed up ordering and service, and improve client satisfaction.
- Oversaw and conducted online and telephone orders, including in-person and digital customer service.
- Calculated end of shift cash flow, across credit card and cash purchases.
0-5 years of experience
- Planned schedules, assigned duties, and supervised education and expeditor crews
- Maintained inventory and ordered supplies
- Effectively assisted primary instructor in rehabilitation services within an institutional environment
- Maintained log book for visitors and staff, ensuring confidentiality of records
- Ensured timely application of cognitive rehabilitation methods for successful behavior practices for approximately 90 adult men over a six month time frame
- Collaborated with staff to prepare documents, and provide consultation at any hour if needed
0-5 years of experience
- Supervised daily work assignments for 15 to 20 military and civilian technicians
- Coordinated all aircraft maintenance actions on 13 assigned aircraft and transiting aircraft including aircraft servicing, munitions loading, launch and recovery operations
- Managed, controlled and directed resources to accomplish maintenance
- Tracked and ensured accuracy of aircraft airworthiness status and estimated time of completion for all maintenance repairs
- Ensured completeness and accuracy of aircraft maintenance documentation and maintenance data collection systems
- Ensured adherence to maintenance manuals, safety and quality control standards
0-5 years of experience
Responsible for the complete and timely execution of purchase orders by working closely with buyers, engineers, and suppliers to ensure a smooth delivery
- Visit supplier facilities to monitor progress and discuss issues regarding material or required documentation
- Use SmartPlant Materials system and internal document database (iDocs) to monitor material status, develop and distribute reports
- Work with procurement management to identify performance gaps and delays and to ensure expediting issues are being coordinated and resolved
- Lead Expeditor for the Field Expediting team for the Cartagena Refinery Expansion Project in Cartagena, Colombia ($5.18 Billion Refinery Upgrade Project)
- Trained expediting team in Cartagena, Colombia on procedures and systems used by the project and CB&I, such as SmartPlant Materials.
0-5 years of experience
- Led a fast and smooth flow of work between the kitchen and the wait staff.
- Managed food orders and communicated special requests to the kitchen.
- Increased productivity by 50% in a fast-paced work environment.
6-10 years of experience
- Analyzed transactions to resolve discrepancies and reconciled balances.
- Resolved quantity variances during monthly audits and maintained accurate inventory records.
- Responded to requests and inquiries from customers, processed transactions and attended daily shortage meetings.
- Utilized proprietary information and worked collaboratively with others.
- Provided outstanding customer support to a team of 50 while working with minimal supervision.
- Received the “Silver Eagle Award†for increasing efficiency, improving quality, and reducing costs for the kitting process.
0-5 years of experience
As Expeditor, managed kitchen production and output for high volume breakfast restaurant. Duties include managing a staff of ten kitchen personnel, directing front of the house staff pertaining to kitchen operations, as well as providing coverage and guidance to the production team.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Expertly managed kitchen staff and maintained the highest standard of quality.
- Verified proper portion sizes, consistency, and appearance of all product.
0-5 years of experience
Provided professional and efficient food and beverage service to guests in a high volume setting
- Trained new hires on serving techniques, food and beverage knowledge, and restaurant procedures
- Oversaw interviews, new hire paperwork and orientations, training, and schedules
- Coordinated communication with hourly staff and management team
0-5 years of experience
- Deployed to Iwakuni, Japan with Marine Tactical Warfare Squadron to provide operational support throughout the Pacific
- Performed inventory on material required by the squadron, reconciled with suppliers on a daily basis to expedite the supply process. Created and managed DD-1149 invoices to ship various materials throughout the world
- Provided logistical support while temporarily stationed in Alaska
0-5 years of experience
- Responsible for quality and consistency in all food items being prepared and served in day to day operations of restaurant.
- Cleaning duties performed on a daily, weekly, and monthly basis.
- Controls all communication between BOH and FOH departments
0-5 years of experience
- Assisted customers in a courteous and professional manner
- Handled consumers with patience and sensitivity in both normal and difficult situations
- Learned how to work quickly and efficiently within my company’s everyday business operations
- Helped company consistently reach monthly and quarterly sales goals
0-5 years of experience
Served customers efficiently in high-volume settings in a friendly, professional manner
- Cash-handling and math skills while utilizing professional verbal communication skills
- Quickly developed ability to respond efficiently to serve customers and fulfill supervisor’s expectations, regulations and rules
- Answered questions from customers and resolve their concerns in a knowledgeable way
- Proficient service to customers ensuring a pleasant experience
- Efficient timing skills in order to complete a busy shift successfully
0-5 years of experience
- Cultivated a natural inclination toward customer service and developed an excellent rapport with regular customers and first timers alike
- Managed kitchen to customer food dispersal by prioritizing orders and completing secondary tasks to maximize efficiency
- Thoughtfully engaged with managers about ways to improve organization and cleanliness
- Trained new employees to adhere to the highest standards of food service and customer service
- Worked with a diverse staff and effectively communicated in both Spanish and English
6-10 years of experience
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high volume and fast paced operations.
- Assembled food orders while maintaining portion control.
- Performed all position responsibilities accurately and in a timely manner.
6-10 years of experience
- Analyzed and monitored MRP requirements daily for issuance of purchase orders to support internal requirements, improving on time delivery, avoiding critical production delays and achieving monthly sales goals
- Supported manufacturing work order process through the issuance of sub-contract orders, BOL generation and delivery coordination
- Developed and initiated receipt routing audit, investigated and resolved discrepancies
- Communicated with outside suppliers regarding expedite and deferral demands to ensure proper inventory levels
- Collaborated with supplier to achieve cost savings initiatives utilizing quantity price breaks
- First point of contact with Receiving Department to ensure expedient receipt processing
- Performed daily receipt audit
- Facilitated the movement of incoming material to support production
0-5 years of experience
- Demonstrated exceptional food, beverage, and service knowledge as a server
- Assisted with other aspects of service, including bartending and hosting
- Organized guest orders in the kitchen and trained new employees as an expeditor
0-5 years of experience
- Coordinated and expedited the flow of work and materials within and between the departments
- Ensured proper and accurate stocking of inventory
- Assisted in training new employees
- Reviewed and distributed production, work and shipment schedules
- Communicated with department supervisor about the schedules of shipments of inventory
- Operated the forklift and moved materials and supplies as instructed
- Requisitioned and maintained inventories of materials and supplies
- Provided documentation and information to Team Leaders
0-5 years of experience
- Prepared daily opening items such as dressings and lettuces
- Cleaned and maintained dishwashing equipment
- Organized incoming deliveries and rotated stock as needed
- Prepared orders to the specific requests of the guest
- Produced guest orders according to CPK ticket timing policies
0-5 years of experience
Analyze expenditures and other financial information to minimize transportation costs to increase profits
- Communicate and coordinate with department heads and subcontractors shipping schedules to ensure readiness and on time deliveries
- Forecast monthly shipping revenue to president to assist with cash management
- Set up and coordinate meetings including agendas and meeting minutes
- Arrange conference, meeting and travel reservations for office personnel
0-5 years of experience
- Supervised Room Service line to assure diet accuracy, menu accuracy, quality and appearance of patient trays.
- Supervised speed of room service line assuring trays are delivered within a 45
- Supervised truckers to assure carts are delivered quickly.
- Utilized computerized tray monitor system for communication.
- Provided relief for supervisory and/or area diet aide positions
0-5 years of experience
- Obtain status updates for [company name] shipments and make the information available for customers to view at any time on CHR’s Navisphere Online website
- Utilize multiple methods to maintain contact with our carriers regarding the status of our customers’ shipments
- Proactively report shipments that may require additional attention to the CHR account managers
- Gather shipment information in various ways: from carrier websites, by requesting information through email from our carriers, by phone calls to the carriers’ terminals, and EDI214 data
- Track an average of 850 shipments daily, exceeding the requirement of 700
- Tracking with 98% accuracy
0-5 years of experience
In charge of production schedules, inventory reports, and work orders to determine type and quantity of materials required, availability of stock, and order priority.
- Confers with department supervisors to determine overdue material and parts and to inform supervisors of material status.
- Directs warehouse staff to expedite transfer of materials from stock area to production areas.
- Examines material received, verifies parts numbers, and checks discrepancies such as damaged or unmarked parts.
- Compares work ticket specifications to material used
- Inspects campus facilities for compliance with environmental health and safety regulations; advises users of the proper handling and disposal of hazardous materials.
- Defines scope of work for potential contracts for building demolition or renovation and other chemically contaminated property including sampling, testing, removal, decontamination, and disposal.
- Coordinates special waste disposal projects including the handling of toxic gases, infectious materials, asbestos, PCBs, hazardous chemicals and mixed waste, including radioactive materials.
6-10 years of experience
- Average high tip percentages in five table sections while individually generating sales over $1,000 per shift
- Train new servers, upsell food and beverages by implementing quality descriptive techniques, memorize daily specials, have vast knowledge of menu including wine, beer, and spirits
- Provide expert customer service to all customers, often to parties of up to 50 people at a time, handle high-pressure situations, work effectively with team members
- Handle cash and credit card sales
- Greet and escort guests to tables, schedule reservations, ensure cleanliness of dining room and restrooms
- Pull food, ensuring order correctness and attention to detail before delivery to guests
10+ years of experience
- Event planning for special occasion
- Managed closing duties, including restocking items, and reconciliation of the cash drawer
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special request
- Routinely cleaned table linens, tables settings, glassware, carpets, counters, floors and storage areas
- Answers customer inquiries and resolve issues promptly
- Accurately recorded orders and partnered with team members to serve food and beverage that exceeded
- Monitor dining room to ensure optimal guest experience
0-5 years of experience
- Work in partnership with kitchen manager and service staff of premier dining establishment to ensure timely delivery of product to the customer
- Provide quality assurance of product and service alike to uphold high end business standards
- Deliver efficient service in a high volume, fast paced restaurant atmosphere
- Demonstrated thorough knowledge of menu items and product through delivery of service to guests
- Proven ability to identify the needs of any given guest and adjusted service accordingly
- Multi-tasked various responsibilities within the kitchen during peak hours
0-5 years of experience
- Utilized Oracle to create purchase orders, manage purchase orders, and plan future purchase orders
- Created RFQ’s to ensure parts were competitively competed.
- Interacted with suppliers on a daily basis to ensure parts were delivered on time.
- Expedited when necessary to ensure there was no stop in production.
- Guide parts from the requisition, to PO placement, to receiving.
Food Expeditor Duties and Responsibilities
Food expeditors work in all types of kitchens, from casual dining establishments to five-star restaurants offering the finest cuisine. Regardless of the menu, all food expeditors share core tasks:
Maintain Verbal Communication Food expeditors call out orders to chefs, check on the status of dishes, and call for waitstaff when food is ready to serve.
Keep Staff Well-Informed Food expeditors alert the waitstaff when the kitchen is out of a specific ingredient and relay special food requests from the waitstaff to the kitchen.
Monitor Portion Control Food expeditors are responsible for the food portions of finished dishes, ensuring they adhere to restaurant standards.
Meet Presentation Standards Food expeditors inspect every plate to make sure the proper garnishes have been applied and that dishes are free of smudges and spills before being delivered to the customer.
Keep Kitchen Areas Clean Food expeditors maintain cleanliness and order in all cooking, prep, and food storage areas, keeping these areas neat, well organized, and stocked with ingredients.
Adhere to Sanitation Standards Food expeditors make sure all kitchen and waitstaff follow sanitation standards keeping themselves, their tools, and their work areas clean and presentable.
Assist All Staff Food expeditors pitch in to help all staff as needed—cooking and prepping food, serving plates of food, and assisting with management tasks restaurant-wide.
Address Customer Complaints Food expeditors serve as a face for the kitchen staff, addressing customer complains and finding solutions that will satisfy customers.
Food Expeditor Skills and Qualifications
Food expeditors are professionals who work well in a fast-paced environment while managing multiple tasks and staff members. Employers look for candidates who can handle a high-pressure work environment, seeking out those who display the skills needed to succeed as a food expeditor:
- Communication – to relay information between dining and kitchen areas, and to assist customers
- Leadership ability – food expeditors keep kitchen staff working within deadlines, give orders to waitstaff, and manage issues as they arise in the kitchen and dining areas
- Time management – to ensure that all dishes in an order are ready to serve at the same time and at the right temperature
- Customer service – food expeditors may be needed to serve food to customers and speak with customers who are unhappy
- Detail-oriented – food expeditors must spot even the smallest imperfections and every plate of food served to customers must meet all restaurant standards
- Multi-tasking – food expeditors maintain composure while managing multiple staff members, food orders, and kitchen duties
Food Expeditor Education and Training
Employers look for food expeditors who have a high school education or an equivalent degree. Specialized culinary training is not required, though it can give candidates an edge over others applying for the same job. Primarily, employers seek food expeditors who have previous restaurant work experience. Food expeditors receive a one- to two-week training period where they perform the job under the supervision of a head chef or manager. Food expeditors are required to learn the entire restaurant menu and all restaurant protocols in the first few weeks of employment.
Food Expeditor Salary and Outlook
In 2016, the median salary for food service managers of all types was $50,820 annually and $24.43 hourly, according to data provided by the Bureau of Labor Statistics. More than 300,000 food service manager jobs were available in 2016, a number that is projected to rise by nine percent through 2026. This rate is the same as the national job growth average. Data from PayScale show that food expeditors, a specific branch of the food service manager career path, earn a median hourly wage of $14.67. Depending on the restaurant or kitchen, food expeditors may be offered benefits packages that provide health insurance coverage, though this is not a standard practice. Food expeditors often receive free meals as a benefit of the job, but some professionals do not receive any additional benefits.
Helpful Resources
Food expeditors can find job opportunities and career guidance with these resources:
National Restaurant Association – Visit this website to find restaurant job opportunities, information about food service conferences, news for restaurant workers, and study guides.
Kitchen Expedition – Celebrity chef Paul Prudhomme created this in-depth guide to kitchen expedition for food expeditors who want to learn tricks and tips for success.
Specialty Food Association – Find information about food shows and events, learn about kitchen and dining products, and discover learning guides at the Specialty Food Association website.
Leadership Lessons From a Chef: Finding Time to Be Great – Learn how to manage kitchen staff members, focus your goals as a food expeditor, and master kitchen leadership with this book.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
