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Community Service Worker Resume Samples
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0-5 years of experience
Supported a team of Social Workers, Psychologists and Psychiatrists assisting them in the treatment of clients diagnosed with psychological, psychosocial, and behavioral disorders.
- Interviewed client’s transition them to function independently in society.
- Managed a case-load of up to 30 clients, interviewing them intently and reiterate their objective and goals as defined in their individual service plan.
- Monitored clients progress through routine site visits, provided crisis counseling intervention for clients with suicidal ideation’s and substance addiction issues, applied critical thinking, identified dysfunctional client behavior patterns, note clinical reports that documented client’s progress for staff revision.
- Collaborated with external agencies in reference to client’s goals, assessments and achievements.
0-5 years of experience
Completed assessments and intakes for at-risk and homeless youth aged 16-21 in an outpatient treatment facility
- Collaborated with clients to establish individualized treatment goals
- Documented client progress toward achieving treatment goals
- Collaborated with in-house team and partnering agencies to coordinate GED preparation and job readiness
- Coordinated and supervised off-campus activities for clients to encourage social skills development
- Maintained continuing education by attending agency meetings and outside workshops
- Developed and implemented new strategies to increase client participation and staff involvement.
- Provided new hire orientation.
- Contributed to the development of new intake process.
0-5 years of experience
- Gained valuable knowledge and experience in medical billing software applications, diagnostic and treatment terminology, patient charting, medical report production, and appointment scheduling.
- Assisted Director with senior center daily activity reports on new membership orientation, intake assessments for community-base services, physical fitness classes and meals served.
- Maintained calendar for CEO Director of Administrative Services and prepared board meeting agenda.
0-5 years of experience
Trained Certified Application Assister to help patients enroll in the Oregon Health Plan and the Federal Marketplace
- Managed 50 open client cases at one time
- Calling the Oregon Health Authority with follow-up for clients
- Performing registration intake appointments for low-income individuals
- Verifying insurance coverage and entering into computer
- Created a resource packet for individuals in need of community resources
- Helping answer patients questions and finding community resources to fit their needs
0-5 years of experience
Planned, organized and coordinated activities of the office
- Received and coordinated all referrals and ensured delivery to case worker
- Used discretion and independent judgment in handling complaints
- Primary contact for incoming phone calls and other communications
- Assisted with other functions as assigned and not assigned
- Receptionist at the Paul Building
- Performed Child Support Collection Unit
- Submitted written and oral daily reports
0-5 years of experience
Provides and refers customers to community resources. Visits clients’ homes to identify needs and provide in-home assistance in activities associated with daily living, personal care, care giving or parenting. Review program participant’s application and completes assessment form with new customers on the day of intake. Explains and provides new customers with program rules and regulations.
- Develop service plans and establishes goals for new and existing program participants.
- Assist program participates in applying for services (Temporary Cash Assistance/TCA, Supplemental Nutrition Assistance Program/SNAP, Medical Assistance and Social Security Disability Benefits, Child Care assistance etc.)
- Refer program participants to job development and/or training programs and other resources such as permanent housing, clothing and food.
- Meet with program participants weekly to monitor progress and establish new goals with timelines.
- Provides in-home and case management support services that enables individuals to maintain their independence and well being, assist in preserving the family structure, promotes a functional home environment.
0-5 years of experience
- Responsible for maintaining and distributing program meals
- Maintained general upkeep of food service areas
- Meet and greet the public and kept a log of meals served
0-5 years of experience
- Works with consumer to help restore basic skills necessary to function independently in the community
- Works with consumer to develop coping skills and tools to create a more supportive environment
- Communicates and coordinates care with other service providers and system partners, including ensuring that the individual service plan is collaboratively implemented
- Ensures timely and adequate outreach and follow-up after crisis contacts and missed appointments.
- Provides culturally competent services in accordance with the cultural preferences, including language preference, identified by the consumer/family.
- Educates and coaches consumers in managing personal care tasks, such as personal hygiene, age-appropriate household chores, study skills, and/or self-administration of medications.
- Educates and coaches consumers in communication, conflict resolution, social, and other living skills to maximize the consumer’s ability to live and participate in the community, maintain appropriate social relationships, and function at age or developmental level.
- Documents all billable and non-billable services in the electronic record within established timeframes.
- Other duties as assigned by supervisor.
0-5 years of experience
Assist community organizations in order to enhance citizenship skills and to acquire the personal attributes, knowledge, and skills needed to obtain a job.
- Perform community service tasks, while promoting positive work habits.
- Communicate effectively with others in order to ensure task completion.
- Perform tasks through teamwork and collaboration in order to promote cohesiveness within the group.
10+ years of experience
- Ability to screen documented information and interview clients, to determine their eligibility for the WIC Program.
- Obtain, verify and calculate financial status for benefits.
- Conduct reviews to determine eligibility to continue services.
- Document case records using the automated system to form a record for each client.
- Explain the WIC Program services and policies, making referrals needed to other agency, state agency, and community resources.
- Teach WIC Nutrition Education Classes.
- Collect diet/medical history data, blood samples from finger sticks and obtain heights and weights on adults, children and infants.
- Train individuals during the process of orientation.
Community Service Worker Duties and Responsibilities
Community service workers function in a variety of organizations. Specific duties and responsibilities may vary, but there are several core tasks associated with the job, including:
Provide Individual Care and Counseling Community service workers counsel people facing a wide range of challenges, including poverty, mental health disabilities, physical disabilities, addiction, and family problems. Many provide case management services to help guide people to overcome personal challenges such as unemployment, illness, loss, family dysfunction, and other crises.
Perform Community Assessments In order to create positive changes in local communities, community service workers must first carefully assess geographically specific challenges and opportunities. They partner closely with local leaders and residents to discern what local issues can be most effectively addressed and how. Community service workers take surveys, perform neighborhood evaluations, and conduct interviews in order to develop strategies that will effectively improve people’s lives. They implement community-proposed solutions by encouraging others to partner with them.
Engage in Community Organizing The belief that people are deeply influenced by their environment is key for community service workers. Those who do not specifically work with individuals spend their days forming alliances with government, community nonprofits, and other social action groups to advocate against poverty, social injustice, and community health problems on a larger scale. They engage in political advocacy, policy analysis, and community organizers to make an impact. Community service workers continually build coalitions around specific issues to generate community awareness and social change.
Connect Clients to Local Services A primary responsibility of many community service workers is to help families by connecting them with needed resources. They help families get access to services providing food, clothing, childcare, healthcare, daycare, etc. Many community service workers help their clients navigate the application process for national government aid and benefits such as Social Security Disability Insurance, Medicaid, and more. By linking individuals with much-needed social services, community service workers help improve quality of life.
Develop Service Plans for Personal Improvement Community service workers evaluate the strengths, needs, and goals of the individuals and groups they work with. Next, they develop a plan to help them make progress toward these goals. For example, a child community service worker may create a plan to help a child readjust to a school setting. Community service workers focused on employment may assess the vocational needs of an individual and create a plan to help them gain employment. Overall, workers aim to provide emotional support to help people and groups reach their full potential.
Community Service Worker Skills and Qualifications
Community service workers love working with people and are interested in helping them improve on an individual or group level. Many organizations prefer candidates to have an associate’s or bachelor’s degree as well as the following skills:
- Human services experience – depending on the organization, skills in providing clinical-level human services may be required to successfully work with high-needs individuals, such as those with severe challenges
- Teamwork – community service workers are often part of a team and need to be able to take independent action and work well with others
- Interpersonal skills – clearly communicating with and relating to people from a wide variety of backgrounds is essential for community service workers
- Leadership skills – great organizational and motivational leadership is necessary for community service workers, particular those involved with community organizing or group transformation
- Writing skills – community service workers need excellent writing skills to produce reports, referrals, and other documents associated with their work
- Time management – community service workers usually have a large case load and need strong time management skills to successfully work under pressure
Community Service Worker Education and Training
It is common for community service workers to have an associate’s or bachelor’s degree in social service fields such as social work, psychology, and rehabilitation. However, some employers are willing to take candidates with a high school diploma and at least two years of experience working with the same target group that the organization serves. Employers find candidates with higher education more attractive.
Community Service Worker Salary and Outlook
According to the Bureau of Labor Statistics (BLS), the median annual salary for community service workers (categorized as social workers) is $47,980. The highest 10 percent earn more than $79,740. The lowest 10 percent earn less than $29,560. The BLS notes that employment for this sector is projected to grow 16 percent through 2026, which much faster than average for all other occupations. This growth will be driven by the increased need for healthcare and social services from an aging population.
Helpful Resources
We searched the web to find the best industry resources to help you continue exploring a career as a community service worker. From industry groups to well-known books, this list is packed with opportunities to learn, connect, and engage:
National Organization for Human Services – visit the NOHS website to network with other community service professionals and access continuing education, career conferences, educational grants, and more
American Public Human Services Association – this membership network for human-serving organizations provides community service workers with career opportunities
Community Resources: A Guide for Human Service Workers – check out this book to get answers to common questions that community service workers have, plus learn the professional agencies you will need to be familiar with in order to benefit clients
Community Development, Social Action and Social Planning – this must-read guide for aspiring community service workers covers topics like working with community groups, planning projects, and taking social action
“Careers in Social Work” – this in-depth guide will help you learn about the different types of social work and how to choose the right track for your community service worker career
National Association of Social Workers – with more than 120,000 members around the globe, this is the largest membership organization for professional social workers
Social Services Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
