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Qa Lead Resume Samples
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0-5 years of experience
Led a team of 8 in different remote location. Effort was 70% automation using QTP.
- Introduced the automation environment at [company name] and led the team to test the JAVA WEB based application with various Testing Stages/Levels/Phases, Testing Techniques and Quality Work Products
- Participate in all meetings planned for particular release and obtain necessary technical automation requirement. Such meetings includes, design review, test execution timeline etc.
- Conducted a complete assessment of teams, processes and environment; defined issues and risks; and oversaw the design and introduction of tools, processes and best practices across testing life cycle to improve throughput, communication and on-time delivery of projects in an Agile development environment.
- Performed various automated tests and ensured continuous regression tests on application
- Maintain and monitor the error log for all issues identified using Quality Center
0-5 years of experience
In conjunction with the Practice Area Lead, designed, screened, interviewed and helped build the team from 5 QA Engineers to 12 QA Engineers.
- Created Performance Test Strategy for a company scaling up to several million users. Used that Strategy as a template for the group to use going forward.
- Mentored remote field offices in Automation Test Strategy and Test Planning.
- Created and maintained automated suites to test customer’s API’s, (Java/TestNG/Intellij/MongoDb/Git)
- Reported on test group activities to Project Managers, Development Managers and Product Owners, (Test Execution, Defect Reports).
0-5 years of experience
Interaction with the business and the stakeholders for the requirements analysis and review for the BSA/AML program.
- Testing in Actimize tool for Suspecious Activity Monitor (SAM) and Customer Due Diligence (CDD) module.
- Design and develop front end and Back end test scenarios and Test cases
- Analyzed customer requirement, designed and implemented customized models on Anti-Money Laundering (AML) Customer Due Diligence (CDD)solution
- Assisted business users in defining UAT test cases and plans; Maintained test cases and test data
- Performed production deployment and the Business verification testing.
- Participated in QA team and Bug tracking or Defect Review meetings.
0-5 years of experience
Analyzed system specifications and business requirements of end clients and used agile Methodology
- Created detailed Test plans to check the functionality of Application
- Responsible for creating test case templates to facilitate mapping of manual test cases to automation test scripts
- Developed Tractability Matrix which is a proof of document to ensure that all the specifications are been tested and has no defect
- Planning and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance
- As a QA Lead, participated in walkthroughs for the evaluation of the test plan with the design and development
- Performed manual testing on different Modules of the Application by executing the Test Cases
6-10 years of experience
Effectively managed Client QA testing and status reporting on all core competency areas for a highly visible client, – Health Care Service Corporation (HCSC), with over 13 million members in its Blue Cross and Blue Shield Plans in Illinois, New Mexico, Oklahoma, and Texas. Customer satisfaction survey for 2010 for this client was rated at 98%.
- Successfully documented detailed Master Test Plans, Test Scripts, and tested the critical Blue Care Connection (BCC) enterprise platform, to facilitate standardization of these 4 platforms that led to improved system optimization, increased efficiency and ultimately reduced administrative cost.
- Consistently delivered over 45 projects in Web based environment annually, in addition to enhancements, Quarterly Maintenance Releases and third Party applications in a timely fashion including IVR system.
- Successfully utilized DB Visualizer tool to validate internal database client specific schema configuration and, table values to match the requirements.
- Loaded test data into the system using either ASCII files via backend office maintenance utilities or .xml files with java utilities from the command prompt.
- Regularly tested claims, and certification extract utilities to ensure data integrity from system.
- Effectively represented Client QA in project planning, testing efforts estimations, and various cross functional status meetings and reported to the QA Manager.
- Documented Client QA testing Policy and Procedure for the benefit of establishing standardization
- Effectively utilized Clear Quest application for logging and tracking defects for resolution.
0-5 years of experience
Designed new product/service procedures that improved group efficiency.
- Developed and implemented test procedures for Enterprise wide systems, including Online Store, Web Portals, SAP and other back-end processes.
- Managed new online store test activities to successful implementation.
- Wrote automated test scripts using Mercury Interactive Astra Quick Test Pro.
- Hands-on front end testing on current versions of I.E. on Windows 2000/XP (two-tiered environment of Unix/Oracle 8i and Java). Performed middleware testing (Web logic).
0-5 years of experience
Served as QA Lead for Direct Marketing Services – Equifax List Select web application.
- Managed 2-member, offsite team located in India.
- Coordinated resource allocations, created work assignments for team, maintained timelines / milestones, and ensured compliance with quality standards.
- Collaborated with various teams including developers, database administrators and middleware; led fast-track product releases with onshore and offshore team members.
- Developed and executed regression, production migration, and critical issues, including patch-test plans and test cases.
0-5 years of experience
Managed QA cycle of multiple titles from pre-alpha to release and beyond on both iOS and Android.
- Remained in constant communication with engineering, production, art, and all other project stakeholders as to the state of the project.
- Wrote, and maintained up to date test plans for the project based on documentation provided by design and production and cases found while ad hoc testing.
- Led, mentored, and trained multiple testers helping in their professional development and promotion.
- Remained hands on with the projects, identifying, troubleshooting, and filing all issues in a clear and concise manner.
- Assisted QA management in the interviewing and hiring process.
- Managed device inventory for the project teams including the development staff not directly tied to QA.
0-5 years of experience
Led and trained 16 senior analysts, analysts and contractors, attended meetings, forecasted resource estimates, compiled status reports, provided technical interviews for new hires. Developed and executed test plans and over 300 functional test cases using complex SQL in Teradata and Oracle 9i using SQL Assistant and TOAD for 5 projects for data warehousing environment from project documents and Data Model in Erwin.
- Improved product quality by developing root cause resolution summaries for defects found for Rollover and Billing defects and was given Outstanding Service award for depth of knowledge in both subject areas. Provided detailed analysis on Rollover that assisted Cingular in civil suit.
- Developed and executed manual and automated Unix test cases using complex SQL, analyzed results and reported defects in Rational Clear Quest and Quality Center 7.2.
- Analyzing Informatica mappings when technical specifications were not available.
- Developed production QA forms for Developers to properly present their solution, location of solution and sample data to be retested by QA team.
- Reduced employee turnover by training new team members which assisted management by conducting E-meeting (Visual Teleconference) presentations on AS400 and Teradata SQL methods, Informatica mapping training.
0-5 years of experience
Lead several projects related to eCommerce integrations (online and third party payment processors including VeriSign, PayPal and Cybersource).
- Lead a team of 7 QEs to work on re-engineering projects – RegCart API and Payment API redesign.
- Activities include providing story points to Agile user stories during planning poker meetings, preparing test plans and tracking test case writing and execution tasks across swim lanes in JIRA board during daily stand-up meetings.
- Conducted several brainstorming sessions with product managers, devs, and QEs to understand the scope of each feature, impact areas and technical complications that need to be considered while writing test cases.
- Analyzed QA LOEs, created tasks in JIRA and tracked them via JQLs advanced queries in JIRA.
- Developed an automation framework using Selenium webdriver, grid and TestNG in Eclipse IDE for LiveDeployment project to run several test cases simultaneously across multiple machines/browsers and thereby significantly reduced the total execution time.
- Trained entry level and senior QEs to test RESTful services using Soap UI.
- Built wiki site for Quality Engineering department in [company name] using Confluence Atlassian.
0-5 years of experience
SW QA Lead for fail-safe access control system with hosts, embedded controllers and sensors
- Introduced QA concepts, methods and novel test strategies to detect critical operational issues
- Created and deployed nightly builds with integrated with static analysis and automated tests
- Authored comprehensive test matrices with inclusion of negative and error cases
- Revamped test system hardware, configuration and environment for more effective testing
0-5 years of experience
Led a team of four testers during project implementations: coordinated, planned, assigned and verified work
- Tested front end web sites, proprietary Back end Fulfillment, and Payment systems
- Tested successful integration with 3rd party providers (e.g., PayPal or Infinity Resources)
- Ensured data integrity by executing stored procedures
- Led bi-monthly releases to production (e.g., building, deploying and publishing server side Java Script code to Production)
- Developed and maintained test scripts for load testing with LoadRunner
0-5 years of experience
Successfully lead a team of three testers through multiple test cycles across multiple projects using reduced time-to-test by 75% by using AGILE methodology.
- Gave LOEs for the testing efforts and plan and execute complete testing activities like test plan, test case writing, test execution, defect management based on the guidelines set by the Test Strategy Document.
- Provided weekly updates on the testing activities to the Project Manager to help track the testing activities.
- Discuss with the project team any issues or obstacles in the path of testing activities that may cause any delays and come up with solutions for the same.
- Get a sign off on all the testing activities internally as well externally from Business Partners before the code is pushed to production.
- Acted as the main Point of Contact (SME) of my application during End to End and System Integration testing and assist other team members with testing requirements.
- Tests performed – ETL (SSIS), SIT/End to End, System (MS Sequel Server), Database, and Regression.
0-5 years of experience
- Created automated performance test scripts using Performance Professional Tool, Appsloader and Load Runner.
- Headed up off-shore team of 12 Quality Assurance Validation Engineers
- Designed, developed, and executed manual test cases using test plans and functional specifications.
- Participated in all phases of the test cycle, including Integration/System Testing, Performance Testing, and Regression Testing etc.
- Performed both new functionality and regression tests in which to identify, analyze and report issues utilizing the Spirit bug tracking tool.
0-5 years of experience
QA Lead responsible for end to end testing and deployment of Broadridge’s Fixed Income Back Office trading solutions systems on their iSeries AS/400 platform with GUI front end.
- Constructed and executed high level and detailed level test plans and test scripts.
- Created and used SQL Queries to upload trades and download data to the system for testing.
- Ensured timely defect management and resolution by quickly determining the cause, recommended a solution and implemented a test strategy to resolve the client issues.
0-5 years of experience
As QA Lead, I was responsible for QA and QC strategy and test automation process of web and mobile-based complex healthcare SaaS applications used by major nationwide hospitals and healthcare providers. I managed QA team, which consisted of onsite, and offshore members, introduced new test tools and procedures, as well as oversaw the software release process.
- Established organization QA process from ground-up.
- Responsible for definition and implementation of Test Process and Strategies as well as Test Automation Design and Architecture.
- Managed QA team which consists of both onshore and offshore QA resources.
- Responsible for design and implementation of Hybrid Test Automation Framework build using Selenium-WebDriver, TestNG and Maven technologies under Java platform utilizing industry-leading harness design patterns and approaches.
- Implemented Regression and Smoke tests execution as separate step of deployment process.
- Introduced distributed test automation execution on different environment as part of Continuous Integration Process using Selenium Grid and Jenkins.
- Actively involved in Scrum and sprint meetings, managed product backlog, removed obstacles to progress, re-allocated resources where necessary, prioritized and reviewed milestones and accomplishments.
- Responsible for performance management, interviews, job placements, mentoring/training and 1:1 meetings within the team while orchestrating the delivery of quality to the stakeholders.
0-5 years of experience
Chosen by the provider of online technical and reference books to create and lead the Quality Assurance Department. Position involved maintaining test environment, documenting test results, assisting in software presentations, participating in project meetings, evaluating systems during development, tracking defects, assessing implementation risk and performing software inspections and reviews.
- Administered and maintained defect-tracking system TeamTrack instrumental in establishing excellent
- Implemented strategic approach to software development and quality assurance in e-commerce environment through reviewing test plans and procedures and supporting quality inspection activities.
- Ensured that system input was accurately captures in DB2 database during testing of development and production by utilizing SQL queries.
0-5 years of experience
Managed software testing team(s) responsible for testing enterprise applications developed using various technologies (.NET, J2EE, web services, SharePoint etc.)
- Co-planned and executed unit, integration, regression, and UAT phases of Grant Prideco upgrade to their Human Resource System.
- Created the test plan to be followed during testing.
- Environment: HP Quality Centre , Quick Test Professional9.2, Load Runner , Performance Testing, ClearCase, Clear Quest, RUP, IBM, Business Objects, Microsoft Project,, Visual Basic, C++, Java, J2EE, /SQL Server 2000, TIBCO, ETL share point, Net, Web sphere, SIT, UAT, selenium
0-5 years of experience
Led manual and automated testing efforts for e-commerce solution
- Performed web service testing for an ecommerce solution
- Developed and executed automated tests using Coded UI and Selenium
- Lead QA training sessions for client’s full time employees
- Lead User Acceptance Testing sessions for client’s business users
0-5 years of experience
Led Y2k testing efforts on derivative trading verification
- Coordinated data feeds from Thomson Reuters for stocks, bonds, positions
- Performed security master file data maintenance for security pricing applications
- Tested all applications related to y2k compliancy back end applications
- Developed test plan and strategy
- Created Defect tracking system and bug vetting strategy
0-5 years of experience
The RX Claim system is used Adjudicate electronic claims for retail and mail pharmacies, Adjudicate manually-submitted claims. RX Claim system also used to Provide drug coverage information, Provide messages returning to pharmacy explaining next step of process of rejected claim, Determine if an accumulation, deductible (DED), maximum allowable benefit (MAB), or out-of-pocket (OOP) and the amount applied, Make change to plan parameters, per the client’s request, Research claim and the reasoning behind the system’s response
- Worked on multiple projects at the same time with proven track record testing, implementing and re-engineering RX Claim Adjudication application.
- Lead onsite/offshore teams assigning modules reviewing status everyday with the team and sending status report to business manager and project manager.
- Prepare project estimations/allocations, test plans, test cases, and test scenarios by using BRD and functional requirement documents. Performed functional, white box, black box, regression and integration testing.
- Involved all phases of software development lifecycle and followed Agile development methodologies
- Used Quality Center, for bug tracking, generated defect reports, and reviewing with the development team to run the QA phase smoothly, Research QC user requests (i.e.: workflow, customization and functionality on Admin)
- Setup and configuration of the overall Quality Center technical and operating environment in a Windows and SQL Server.
6-10 years of experience
Worked as QA lead at [company name] to coordinate work related to the [company name] Frontline Advisor & Agent advisor module. [company name] Frontline Advisor monitors contact center agent performance metrics and behavioral rules, alerting managers when business objectives are not being met and if calls are being handled outside of contact center performance guidelines. [company name] Agent Advisor provides the agents with the same performance information the supervisor has and gives them the opportunity to proactively manage their own performance in real time.
- Responsible for creating & maintaining [company name] framework that supports Advisor modules. Task involved restoring the [company name] image & creating additional objects once the [company name] framework version was finalized for a particular release. Was responsible for making multiple VM’s of this image for different team members to use.
- Installed modules against Windows or Linux environments using Ant installer.
- Databases were created either in Oracle or MS SQL to support the modules.
- Responsible for creating & maintaining VM’s to set up the test environment.
- Tested the mobile edition for one of the Advisor suites on iphone.
- Reviewed & approved test plans & test cases created by team members. Assist team members in estimating work effort & managing risks & dependencies.
- Participated in sprint planning meetings (Agile methodology).
- Jira was used for planning as well as bug tracking.
0-5 years of experience
Worked as a QA lead for a Big Data project – Customer data Integration that consist standardization, integration and analytical reporting.
- Involved in requirements review, DEV design sessions to understand the functionality and business flow of the project(s).
- Performed Manual testing of hadoop tables, hdfs and XMLs. Functional, End-End and Non-Functional.
- On boarded QA team (off shore) and conducted various KT sessions – Process /domain
- Created Test plan, Test Approach & test scenarios, and created functional & nonfunctional test cases that also consisted HIVE queries
- Involved in Performance test planning and coordinated integration testing.
- Performed co-ordination between Project Management, BA, Dev and QA (off shore) teams.
- Solely responsible to perform non-functional testing. Attended Daily status calls and was also responsible for Daily Status Reporting.
- Defects logging/tracking using Quality Center.
0-5 years of experience
Supported all QA activities on two large agile project.
- Created Testing Schedules to fit within a SCRUM Schedule.
- Designed Test Plans using TFS and introduced TFS for Agile to a new CRUM team.
- Generated Test reports.
- Tracked Defects using TFS.
- Created SharePoint documentation on Agile/SCRUM and usage of TFS in support of Sprint work.
- Designed and executed Mobile Testing strategy.
- Ran Test execution using Visual Studio and used MS Test Manager to manage all testing activities
0-5 years of experience
Created Visualization application with C# and Unity3d.
- Handled design of cross platform user interface elements
- Oversaw testing plan that included unit testing and functional GUI testing using Sikulu.
- Created custom OpenGL implementation of a lossless visualization.
0-5 years of experience
Served as lead over seven offshore resources.
- Execute test scenarios from within HP ALM for EDI release process in IDX.
- Performed Functional, Negative, Positive, Integration, Regression, End to End and User Acceptance Testing.
- Developed system testing estimates, system and regression test cases, system testing execution, and documentation of test results.
- Utilizing QTP for automation, while manual testing to validate similarities or differences.
- Create user documentation for new employees and store within SharePoint.
- Act as liaison between QA team and development to ensure projects are delivered on time.
0-5 years of experience
- Established and lead a test team to test applications including Calendar, Voice Command, Tasks, Alarm developed with Android using below methods: manual, KPI(Key Performance Indicator), Monkey test, Automation test, call box, Log analysis, Strict Mode.
- Responsible for making test plan, test scope, test strategy, resource planning, creating and tracking of test schedule.
- Wrote and maintained automation scripts in Apython (Python based tool for Mobile UI automation) for sanity test plan.
- Responsible for communicating with product manager regarding requirements, UI/workflow, etc. Responsible for designing/reviewing test cases, and test environment preparation.
- Cooperated with development team to help them resolve issues as soon as possible.
- Cooperated with PM and QA manager to improve work process, and review performance of team members.
- Lead my test team to deliver training to the whole test team regarding the methods to detecting bugs.
- Developed our own Google website for experience sharing.
- Increased the CR contained rate from 20% to 70% by below process: A. daily submitted CRs checking; B. weekly fixed CRs verification meeting; C.monthly workshop regarding test components.
0-5 years of experience
Conducts and participates in JAR/JAD sessions to develop solutions for major projects in a very complex mainframe system.
- As Execution Lead in a fast-paced mainframe production support environment, coordinates and manages the efforts of a team of developers.
- Successfully design, develop, test and implement new and enhanced COBOL, DB2, CICS, and MVS/JCL code in a Z/OS environment, on time according to strict SDLC standards.
- Provide 24/7 on-call support for Production and QA environments
- As QA lead for development team implementing major enhancements for Mainframe application, track and expedite resolution of program defects and institute procedures to reduce the frequency of occurrence and quantify results.
- As mainframe development lead, develop technical design documents for mainframe system enhancements and drive several high-profile projects to timely implementation.
0-5 years of experience
Brought quality Fibre Channel Backbone product to market.
- Led a group of Quality Engineers in the day-to-day verification of a Fibre Channel Director Class switch.
- Scheduled project and software releases.
- Developed and implemented test processes to validate product complied with the Fibre Channel standards.
- Developed and implemented test processes to validate embedded functionality (QOS, High Availability, CLI, and GUI).
- Developed and implemented test processes to validate the GUI based Network Performance Profiler.
- Designed and implemented test automation to completely automate Fibre Channel messaging.
- Designed and implemented suite level automation to allow more effective use of resources.
0-5 years of experience
Onsite QA testing Lead for Fraud and Dispute project. This is brand new team, who is working on Agile and developing this brand new project.
- Responsible for coaching team and using Agile methodology to groom the team.
- Responsible for Testing Strategy and planning for the project.
- Responsible for communicating the project status to stakeholders.
- Responsible for working with other teams within [company name] for integration pieces.
- Responsible for planning Integration and System Testing strategy and Scope.
0-5 years of experience
Responsible for the creation and implementation of testing procedures that ensure the integrity and quality of software systems released into production. As a QA Lead working closely with business analysts, software developers, and other stakeholders in all phases of the software development life cycle to ensure that all internally developed software is free from defects, complies with functional specifications and meets or exceeds end-user requirements.
- Leading team of QA testers
- Managing test timelines and deliverables.
- Coordinating testing activities by client and 3rd party resources
- Providing estimation of work in terms of schedule and test durations
- Identifying and reporting on potential and actual risks to release cycles
- Providing business-facing status reports and updates
- Designing, developing and executing test plans, test cases and manual test scripts
0-5 years of experience
Act as liaison between Development and QA teams while managing and coordinating offshore testers in India
- Shape testing procedures, specialized workflow and Jira processes for added clarity
- Experience working with lead developer to design Java Selenium scripts using Selenium IDE/Xpath
- Perform web service testing/regression using SoapUI
- Data manipulation and val idation using SQL
0-5 years of experience
Mobile Account to Account Transfers
- Manage and trained a team test team of 6 resources, 3 web service testers and 3 native app testers.
- Provide estimations for the Web Service and Native testing and other reporting efforts.
- Lead the development of test documentation for upcoming projects including QA Sprint Plans, Testing Strategy, and Test Plans.
- Act as the primary point of contact for defect management and triage for A2A project.
- Prepare daily status reports, elaborating on QA execution plan, daily execution status and project health.
- Perform Gap and Risk analysis for native app and web services to evaluate sprint and project health.
- Set up Soap projects and test harnesses for soap and restful web services.
- Contributed to story grooming sessions for native app to ensure that backlogs were prioritized appropriately.
10+ years of experience
Project Manager for HP Quality center for Claims / UW /Gift /Fusion
- QA Manager / Lead for Shared Services portfolio, ECM initiatives, ODS Reporting
- Overall In-charge of project teams from initiation to QC sign-off.
- Implemented agile testing practices for globally distributed teams (Cognizant, TCS and CTOM Philippines) using the PEGA PRPC methodology.
- Responsible for providing input and recommendation on production readiness based on software quality by participating Internal Audit (IAD), PMO and Fed Readiness.
- PM and SME for all HP Quality Center daily activities, track issues, co-ordination with the Site admins across all domains, managing HP upgrades, License renewals and upload, restoration, Server space, all communications with user group and senior management, Change management.
0-5 years of experience
Led the QA department that tested the Glasses.com app for iPad, iPhone and Android.
- Worked closely with the Engineering Lead to delegate tasks, meet deadlines and to write test cases.
- Tracked software defects using Pivotal Tracker and FogBugz.
- Ran Acceptance Criteria tests using TestRail.
- Kept log and tracked all company mobile devices (iPads, iPhones and Androids).
- Also worked as the acting Office Manager, which included: weekly kitchen stocking, keeping the office in a clean & tidy appearance, kept all storage areas organized, put together furniture as needed, etc.
0-5 years of experience
Analyze system requirements and develop test plans, test cases, test harnesses and test schedules.
- Create test plan strategies, test scenarios, test procedures as well as documentation.
- Perform smoke testing of the application from end-to end for testing different functionalities and database mapping issues.
- Manage and produce some of the QA deliverables through formal project plans.
- Perform regression, manual, ad-hoc, functional, integration and user acceptance testing on the in-house web-based application.
- Mentor and train other testing team members on the use of web-based applications.
- Coordinate testing efforts between onsite and onshore resources that includes lead role for various
- Establish daily status calls during the SIT / UAT phase of SDLC.
- Conduct Risk Based Testing (RBT) including change controls and re-assess the RBT scores and align with Team.
0-5 years of experience
- Provided strong and innovative leadership on the QA Team for a mobile security enterprise solution including work on major and minor client releases running in parallel, new environments cutover testing, cross-organizational releases support, complex production deployments.
- Planed, estimated and scheduled QA effort to high quality software on time; implemented, gathered, and reported QA metrics which demonstrated business value and continuous improvement, prepared weekly QA reports for senior management.
- Allocated tasks to onsite and offshore QAs, supervised testing progress and results, and defined test approach and high level scenarios. Resolved problems and removed impediments for the QA team, provided guidance on technical and strategic issues. Generated and wrote clear and detailed test documents based on Business Requirement Documents for internal and external purposes.
- For a short period managed to improve bug reporting and triage processes ensuring the timely delivery according to the release schedule. Optimized the system and regression testing procedures to raise the overall efficiency of the QA team.
0-5 years of experience
Prepare project test plans for current and future projects and capture requirements for potential projects
- Develop Erlang programs to test Erlang code written by developers
- Develop and lead the QA Automation Process for department to identify and implement needed changes for QA success
- Oversee projects and verify completeness
- Formulate team’s status reports for upper management
0-5 years of experience
Tested ATM (At the Market) module which allows Issuers to sell their shares directly to the public using DirectMarket’s electronic platform.
- Test BBD (Buyback direct) module which allows Issuers to buy shares using DirectMarket’s electronic platform.
- Tested Shelf Match module which allows direct negotiation between Investor and Issuer for an effective shelf registered with SEC.
- Tested IR/PR (Investment Relations/Public Relations) module which allows Issuers to upload their profile, videos, twitter updates, SEC filings, earnings reports, press releases to DirectMarket’s platform.
- Verify FIX messages for ATM, Buyback and Shelf modules.
- Install and monitor development builds using Hudson. Responsible for installing builds in QA/UAT/Production environment.
- Automated frontend tests using Selenium that can be run using Hudson continuous integration system.
- Load tested the software using Neustar’s Browsermob service.
- Provide status updates to upper management. Work as hands on technical QA lead to support QA/UAT/Production environment.
0-5 years of experience
Owner of the entire test process for the Steam Platform.
- Customer Support Liaison for the Steam Platform.
- Moderator of the Battle Nations Steam Discussion Forums.
- Created and Refined the Release Candidate testing process.
- Provide testing support for Battle Nations across all five platforms.
- Overseeing Platform Submissions.
- Studio device management across teams.
0-5 years of experience
Team lead for educational testing software QA group that consisted of both in-house and off-shore resources from Costa Rica and Peru.
- Worked closely with Project Manager and software development group to plan, prioritize, and monitor work and progress for individual projects.
- Experienced in adaptive QA that involves balancing risk assessment, business needs, and scheduling.
- Strong proponent of best practices to help drive projects and achieve success.
0-5 years of experience
Perform aerobic plate count swabs once per week to check the effectiveness of Sanitation process
- Ensure that production goals can be reached daily by performing pre-ops after cleaning
- Monitor the labeling and stenciling of product to make sure that it meets department standards and consumer standard.
- Active member of facility safety committee
6-10 years of experience
- Maintain test calendar and work with management and external stakeholders for planning and execution of all ICOMS UAT testing projects.
- Define testing approach and methods to be used in validating functionality. Work with external stakeholders to define test phases, objectives, and strategy.
- Participate in requirements gathering exercises with business sponsors, users, and third party development vendors.
- Interact with business users and external stakeholders to ensure validation of business requirements. Create user test scenarios.
- Maintain Test Requirements Traceability to ensure coverage in test scenarios.
- Manage team of internal and off-shore testers in completion of UAT, System Integration, and Regression Testing. Produce daily test progress reports, tracking planned versus actual results. Track KPI and address and resolve obstacles as necessary.
0-5 years of experience
Responsible for training and on boarding of clients in compliance with AML/KYC procedures across different business groups in partnership with Deloitte & Eclerx
- Manage daily activities across internal, external and off-shore resources to ensure high quality deliverables in a timely fashion
- Responsible for documenting and standardizing business process for all segments of commercial markets
- Perform critical analysis of new/existing customer AML files to validate client identity in accordance with “Know Your Customer” (KYC) regulatory requirements
0-5 years of experience
Responsible for testing the POS web front and the PCS software
- Responsible for developing system test plans, test scripts, test cases and test procedures
- Responsible for test case creation/execution, test environment support, and manual testing.
- Utilize Agilo software tools
0-5 years of experience
Lead manual testing of our main web application on Windows and Mac platforms
- Lead manual testing of our mobile application on iOS and Android devices
- Lead load testing of REST APIs using JMeter for our mobile application
- Write and execute both the Test Plan and Test Cases for numerous projects and product releases
- Lead automation test development of Customer UI Product using Selenium Web Driver written in C#
- Lead automation test development of online Customer Application using Selenium IDE
- Manually System Test and Regression Test each release for online Customer UI Product, online Customer Application and internal customer care product
- Write and execute MySQL queries to insert, update and retrieve data for test execution and data verification
- Verify production release at the end of each two-week Agile sprint
- Defect tracking using Jira and FogBugz
10+ years of experience
Corporate Internet Group Billing SME for all Chase Online products. Support all billing related projects, questions and issues. Created and docuemented billing testing processess and procedures from scratch.
- Lead onshore and offshore QA Analysts throughout the SDLC in support of large scale projects often suppporting multiple projects per release.
- Analyze Business Requirements and Technical Specs to create detailed test scenarios, test cases, test scripts and test plans. Provide valuable feedback to the project team on all project documentation.
- Test the User Interface, Customer Servicing tools and end-to-end batch payment processing for Chase Online Banking Products.
- Utilize Quality Center / Application Lifecycle Management to track business requirements, execute test scripts, manage defects and provide reporting and metrics.
- Train and mentor other QA Analysts on testing various Chase Online Banking Products.
- Provide initial scoping estimates for all projects assigned to the Corporate Internet Group’s QA Payments Team. This demonstrates and\overall understanding of everything the QA Payments Team tests.
- Support various types of testing including: BPT, Functional, Enterprise, Regression, End-to-End and UAT.
- Write and execute SQL queries to validate test scenarios.
- Active particpant in production validation during code releases.
- Assist management with capacity planning, resourcing and interviewing job candidates.
0-5 years of experience
Manage Release process
- Manage QA test process is being executed/performed appropriately
- Report gathering
- Subject Matter Expert for the backoffice team
- Monitor production DB for errors
- Integration testing between Microsoft dynamics, biztalk, warehouse application and SPS outside customer
- Mentor and provide constructive feedback to individual testers
- Assist developers in troubleshooting through code
- Develop and execute test case
- Involved in and provide input in lead meetings, Design meetings and process improvements.
0-5 years of experience
Lead off-shore QA team in India.
- Lead QA status meetings
- Acted as a Liaison between Off-Shore QA team and On-Site development.
- Worked with SME’s and Scientists to identify the in-scope tasks to familiarize with the subject areas.
- Test Plan Creation/Scope of project-Identified 3 quality gates from Source to CDC process, CDC to Staging- Staging to IDS( Target).
- Created estimation successfully to initiate the SIT phase
- Created Traceability Matrix, Testing Processes/Job Aids/Quick Reference Guides
- Maintain Test Plan documentation templates
- Maintain documentation on testing and QA strategy.
- Extensively used automated test tools like QuerySurge for Functional and Regression Testing.
- Wrote SQL queries in order to view successful transactions of data for validation purposes.
QA Lead Duties and Responsibilities
QA leads often hold a host of different duties and responsibilities, depending on the specific project or industry in which they work. However, there are a few key tasks that most QA leads perform on a regular basis:
Lead the QA Team First and foremost, QA leads are responsible for leading their team. This often involves resolving conflicts between individual team members or even between different teams. QA leads also mentor their team and motivate them during both the stressful times and the slow times on the job.
Define Testing Standards and Strategies QA leads define testing strategies to ensure the product being released is up to industry and company standards. QA leads create testing plans, including individual testing phases, and ensure the team meets the deadlines set forth in those plans. In order to maintain deadlines, QA leads also evaluate the team throughout the life of the project to identify areas where improvement can be made.
Manage Risks As there is always a certain level of risk involved in releasing a new product or service, the QA lead identifies risk and creates plans to mitigate it. QA leads also hold regular team meetings to identify new risks as testing phases are completed and create new mitigation plans on the fly. Leads also encourage their team members to do the same.
Improve Processes Since QA leads are often involved in every aspect of product development, they are always on the lookout for ways to improve the company’s current processes to make them more efficient. When problems with processes are identified, leads communicate their new ideas to the different teams involved in the project, including engineers and marketing departments.
Report to Upper Management Throughout all phases of product development, QA leads report progress, plans, and problems to upper management and other involved parties. Leads also ask for feedback from upper management and implement the suggested changes in as efficient a way as possible.
QA Lead Skills and Qualifications
QA leads should be detail oriented and organized, able to track multiple aspects of a project simultaneously. The amount of education a QA lead needs depends greatly on the industry; some roles require a bachelor’s degree while others require certain certifications. However, in most cases, QA leads should have at least one year’s worth of management experience and three years quality assurance experience. Employers also like to see candidates with the following skills:
- Quality assurance experience – QA leads organize all aspects of the quality assurance process, and therefore, need to be familiar with that process. This knowledge comes from previous experience in a QA role
- Industry-specific skills/certifications – QA leads should have knowledge specific to the industry in which they are working. For example, software QA leads should be familiar with coding languages. Some industries, such as the food and health industries, also require industry-specific certifications
- Test plan development – the testing plan is one of the most important parts of quality assurance. QA leads should be familiar with creating and deploying quality assurance test plans
- Time and project management – since QA leads have to juggle multiple aspects of a product’s life cycle, they should be excellent at time and project management so they don’t delay the project
- Interpersonal skills – QA leads need to constantly communicate with upper management and other teams on the project. As such, they should be good at interpersonal verbal, oral, and written communication
QA Lead Education and Training
The education requirements for QA leads vary depending on the industry. Degrees are typically required in industries such as healthcare and software, while certifications are more commonly required in industries such as food. QA leads may also need to be licensed in their industry, depending on the state and industry
QA Lead Salary and Outlook
Since quality assurance teams are found in almost every field, it’s important to understand that the salary of a QA lead can vary greatly. According to Payscale, the median salary for QA leads is $75,309. The top-earning QA leads can earn upwards of $115,000, while the low-earning leads earn an average of $47,462. Full-time QA leads usually receive a comprehensive benefits package, including health/dental/vision insurance and sick and vacation time.
QA Lead Helpful Resources
Are you ready to take the next steps to becoming a QA lead? Check out this list of additional resources that can help direct you toward the right path:
James Bach’s Blog – James Bach is a software tester and trainer. He has worked for big-name corporations such as Apple and has written several books. His blog includes helpful articles about testing strategy, metrics, risk analysis, and much more. Testing Excellence – This website is dedicated to providing resources and tutorials to tester and quality assurance engineers. It also aims to provide industry news and information about testing tools and conferences.
Juran’s Quality Handbook: The Complete Guide to Performance Excellence – This handbook is also known as the “body of knowledge” for the quality assurance industry. The book contains insights from industry experts and demonstrates the correct way to achieve excellent results from QA testing.
Quality Control for Dummies – Don’t let the name fool you. The “For Dummies” series is actually a great introduction to a variety of fields, and the same goes for QA leads. This book lays out a clear plan you can follow to improve quality assurance. This is a great resource for newcomers to the field.