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Cash Application Specialist Resume Samples
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6-10 years of experience
Directed daily operations through a staff of 5 for a medical billing and accounts receivables with $5 million in patient and third-party payments.
- Managed account receivable and insurance claims processing.
- Led, designed and implemented training programs and initiative which contributed to 20% increase in productivity.
- Provided consultative expertise to health-care providers on maximizing cash flow.
- Delivered comprehensive training to healthcare providers and staff on reimbursement procedures and various medical billing software applications.
- Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Assist Senior Management in creating annual goals, objectives and budget by making recommendation to reduce cost.
0-5 years of experience
Applied broadcast client payments in Wide Orbit traffic system for multiple TV and Radio markets
- Processed credit card payments and refunds utilizing two different merchant systems
- Maintained Excel spreadsheets for each broadcast market to ensure activity posted is accurately entered and balanced
- Downloaded daily deposits from bank system for posting
- Entered approved billing adjustments to customer accounts
- Researched payments inquiries from internal and external customers and assisted with payment reconciliations
0-5 years of experience
Responsible for correct posting of all daily receipts via check, wire and ACH.
- Investigated misapplied payments to correct and ensure proper allocation.
- Conducted in depth research and analyzed complex data from branch sales and support staff for unapplied payments.
- Provided information to over 200 branches relating to customer payments, refunds and other miscellaneous accounts receivables questions
- Responsible for processing refund requests and making general ledger adjustments.
10+ years of experience
Posted line item payments and adjustments to patient accounts with 24 hours of receipt in business
office according to established office guidelines for manual and electronic downloads
(ACH/Wire/Manual checks).
- Sorted lock box receipts and posted accordingly to patient accounts.
- Analyzed credit accounts to determine if a refund should be processed. Processed any necessary
- Balanced receipts, reconciled daily work batches, and prepared audit trail. Maintained all checks and
- Identified primary payment (EOB) when a secondary payor is present and referred accordingly.
- Scanned explanation of benefits for incorrect and/or inconsistencies in reimbursement. Maintained
- Identified consistent fee schedule allowable differences and communicated upline for updating.
- Communicated payor trends to supervisor.
- Utilized Misys (Medic) Computer System.
0-5 years of experience
Posted daily deposit from lockbox to customers account
- Handled write offs for invoices
- Analyzed misapplied or duplicate payments and prepared adjustments
- Maintained cash application
- Prepared monthly journals for funds applied during the month on balance excel
0-5 years of experience
Processed all cash and electronics payments, adjustments, and refunds in patients’ accounts.
- Researched and resolved discrepancies on accounts for refunds or adjustments.
- Analyze and report all billing discrepancies information to Billing Department.
- Research and solve all pending adjustments cases to reconcile at closing periods.
- Helped other team members with their volume work load to accomplish team goal.
- Processed information for billing accuracy.
0-5 years of experience
Credit card, check and ACH payment processing to customers accounts of over $600,000 monthly
- Payment adjustments, refunds, and credits to customer accounts
- General Ledger balancing, excel cash tracking data input
- Bank research, deposits and transferring ACH payment files
- Customer support, problems solving and research to over 2,000 customers
0-5 years of experience
Process multiple bank account receipts from lockbox, wires, and ACH
- Maintained communications between billing department and sales
- Recorded and balanced all cash transactions
- Handled calls and concerns from internal and external customers
- Resolved payment reconciliations and other AR accounting issues
- Process adjustments refunds & monthly write offs.
10+ years of experience
Applied payments from deposits received in company’s bank account. This includes payments deposited via office scanners, lock box deposits, electronic payments
- Investigated and followed up with customers on all unapplied cash receipts
- Worked closely with the credit department to ensure payments were posted accurately and timely
- Applied finance charges to delinquent accounts on a monthly basis
- Assisted auditors by providing requested cash receipts to ensure an accurate assessment
- Responsible for final billing mailing
- Assist in sending statements to customers for open receivables on a monthly basis
0-5 years of experience
Performed monthly cash summary reconciliation average balance $29.5M monthly involving lockbox, electronic bank transfers, credit cards, intercompany transfers and rebates.
- Performed a comparative analysis on the aging schedules for month end closing entries. Verify and communicate monthly variances to department managers and general ledger department. Assist general ledger department to bring the bank reconciliations up to date and identify all bank variances.
- Prepare the month end schedules and closing entries for the cash summary and intercompany transfers. Communicate intercompany transfers to division controllers.
- Review and prepare electronic transfer upload averaging $4.5M for a major customer.
- Process and upload the credit card transactions for 231 customers average $1.5M monthly transaction. Designed and implemented the monthly credit card statements for customers.
- Updated and implemented the daily banking transactions download from the banking module to improve reporting and application process to minimize errors and omissions.
- Updated and implemented the monthly intercompany transfers to accommodate user friendly format, updated the master data, and communication format.
- Participated in the design process to implement a new credit card system. Provided assistance in the transition to the new credit card system by identifying 4,000 accounts. Currently maintain over 5,000 accounts updated on a regular basis. Maintain security and confidentiality of the credit cards on a secure system.
- Perform daily research requests for division personnel, locate and identify funds received to transfer via a batch entry averaging 500 transactions per month.
- Train new hires in cash applications, research, confidentiality, reporting, and support documentations for all checks.
- Perform monthly General Ledger reconciliation for unapplied cash for four general ledger cash accounts.
0-5 years of experience
Verified and applied cash receipts to patient’s accounts relating to pharmacy, ancillary and durable medical equipment outstanding invoices.
- Researched and documented overpayments and short payments of accounts.
- Submitted request for refund reimbursement pertaining to payments in error and overpayments.
- Carried out lockbox clearing and reporting activities according to specific deadlines.
6-10 years of experience
Prepare, code and enter all incoming patient and insurance payments in a timely and efficient manner.
- Balance and separate insurance batches and post payments to patient accounts.
- Work closely with insurance companies updating patient’s worker’s compensation records; remedy all errors, obtain correct billing information and coordinate account payments.
- Responsible for handling projects as allocated and directed by the department manager.
0-5 years of experience
- Processed multiple bank account receipts from lock box, wires transfer, live checks and automated clearing house (ach).
- Recorded & balanced all cash transactions, processed adjustments, refund & monthly write offs and bank reconciliations to insure accuracy.
- Handled calls and concerns from internal and external customers. Resolved payment reconciliations and other account receivable accounting issues.
0-5 years of experience
Processed EDI 820 and 823 lockbox exceptions.
- Prepared and converted ACH remits for auto cash upload using VB Excel.
- Processed and linked MICR for unidentified payments
- Posted and reconciled credit card payments for different branches.
- Processed adjustment for misc. payments.
0-5 years of experience
- Posted all cash, credit card and ACH/Wire transactions for 5 television stations timely and accurately on a daily basis in Wide Orbit.
- Processed weekly, broadcast and calendar billing for assigned stations within 1 business day of log completion.
- Reviewed aging reports for all 5 television stations assigned for small dollar adjustments, payment linkages and intercompany transfers.
- Prepared and submit credit and debit memos associated with payment discrepancies to the accounting managers for assigned stations
0-5 years of experience
Responsible for recording high volume payments to accounts based on remittance documentation; posts all receipts, credit memos, discounts, allowances, price difference, returns and other charge backs to customers.
- Applied payments to appropriate accounts, identifying and resolving payment discrepancies, and answers client inquiries as needed.
- Scanned documents into an imaging system (Application Extender) for document retention, utilizing bar code reader equipment, calculators, cash application software, and assisted in other areas of the finance department with other assigned duties as needed.
- Communicated with internal and external customers, either oral or written; investigated complaints, verified accuracy of charges and/or correct errors on accounts.
0-5 years of experience
Manage daily cash application processes such as: cash transfer workflow requests,
overseeing check handling, approving medium variances, and managing/solving
escalated issues. Serve as a back-up to the Cash Manager.
- Apply checks, credit card and wire payments against open invoices on high dollar accounts.
- Identify, research and post payments to the appropriate account in the billing system, within 24 hours of receipt of lockbox.
- Research and resolve payment discrepancies, misapplied, unapplied or missing payments and determine proper application.
- Research outstanding credit balances and prepare request for refunds. Enter approved
- Directed work flow, supervised and trained staff and ensured its entry into general ledger.
- Prepare daily bank and related lock box reports.
- Perform responsibilities of processing credit card payment for prepaid sales orders and communicate with billing department and sales in case of processing issues.
- Develop reports and metrics, own and drive data integrity, and provide performance
0-5 years of experience
Perform Credit and Collections duties as assigned, initially as a Contractor, then as a permanent employee. Portfolio consists of large airline and commercial accounts for collections and credit limit review. Review orders for release when on credit hold.
- Record and reconcile incoming payments to customer accounts. Process customer refunds.
- Reconciliation of customer accounts, resolving discrepancies and dispute resolution. Provide solutions to complex problems.
- Customer Service for internal and external customer inquiries related to Credit and A/R.
- Training and mentoring of other team members on bankruptcy and collection procedures, and provide subject matter expertise.
- Lead on developing written Credit Policy, and policies and procedures for Escheat/Unclaimed Property, bringing Jeppesen into compliance with the individual state agencies.
0-5 years of experience
Applied payments to various commercial accounts to satisfy outstanding balances in order to release freight in a timely manner.
- Utilized global communication devices to ensure ultimate customer satisfaction.
- Reduced application time to approximately 4 hours for about 500 daily checks.
- Experience in accounting software programs, such as JDEdwards.
0-5 years of experience
Daily application of Governmental and Commercial Insurance payments from manual entry to ERA download.
- Process adjustments and refunds for all payers.
- Pull batch information from lockbox and reconcile to daily bank report as well as manage spreadsheets for fellow colleagues.
- Scan posted information into company database to be accessed by billers/collectors
- Proficient in McKesson system.
- Process ACH debits on private pay accounts in Zirmed/bank website.
0-5 years of experience
Primary duty consists of accurate and timely posting of accounts receivables for multiple customers
- Also responsible for maintaining unapplied payment percentages within company requirements
- Initiate unapplied payment and chargeback correspondence to customers
- Review all payments from lockboxes as well as payments received on account at company stores
- Assist with contacting customers for remittance advice and other follow-up as needed
- Also assist with all additional tasks/duties as assigned by the Cash Management Supervisors/Managers
0-5 years of experience
Provided customer service to customers
- Performed cashier functions including cash/credit/debit sales
- Trained oncoming employees and familiarize them with cashiering functions
- Worked important holiday shifts, such as; “Black Friday, ” Christmas Eve, etc.
- Provided support as needed to other [company name] employees
0-5 years of experience
Accurately post third party payments, adjustments, denials, and patient payments within department mandated time frames.
- Validate patient payments collected by clinics for prompt posting.
- Analyze third-party payments, adjustments, and denials for appropriateness raising concerns and/or questions in a timely manner so that further reimbursement analysis may be initiated.
- Accurately post corrective entries within department mandated time frames.
- Maintain accurate, clear, concise, and complete account notes and other relevant information.
- Identify, resolve and escalate major issues and service failures that impede success.
0-5 years of experience
Process and apply an average of $90 million cash receipts per month, while reconciling with bank documents.
- Enter and mail credit/debit memos, making necessary adjustments to customer accounts.
- Research short/over payments by contacting customer service and/or customer for all discrepancies and investigate and resolve differences between invoices and payments
- Answer incoming calls from customers with accounts receivable inquiries, complaint resolution and problem solving, and development of relationships with customers.
0-5 years of experience
- Utilized SAP to updated A/R Account Information.
- Audit unapplied payments, and posted checks in SAP.
- Investigated billing disputes and reconciles customer acounts.
- Assigned only one assignment (Sony Electronic- 08/10 – Present).
- Download check remittance from Receivable Edge website.
0-5 years of experience
Received deposited checks from lockbox on a daily basis.
- Searched and applied deposited checks to the correct accounts.
- Acted as back up for processing and posting bank wires to accounts.
- Posted Non-AR checks to correct G/L accounts.
- Prepared spreadsheets for live checks received and sent to the bank for processing.
- Light customer service.
0-5 years of experience
Enter cash into automated accounting system and accurately post to customer accounts in an open item type of accounting system.
- Review documentation enclosed with payments and deliver insurance documents to appropriate associates.
- Responsible for ensuring all cash is applied and getting approval from Accounting Manager for any exceptions.
- Responsible for month-end closing activity including report generation and distribution on automated accounting system.
- Research and resolve unapplied cash and gains approval from Accounting Manager monthly.
0-5 years of experience
Updating payment to customers account in a timely manner to ensure that vendors receive shipments in a timely manner.
- Read and evaluate payments to ensure all credits received are coded properly and accounted for in A/R.
- Communicate with Client Relationship Manger and various departments in regards to outstanding payments, pending wire payments, etc.
- Assist in training and mentoring new staff to ensure they have the tools to be successful
- Communicate effectively to people at all stages to ensure understanding with application of payments, posting of payments, etc.
10+ years of experience
Follow up claims with insurance companies to ensure proper reimbursement
- Contact insurance companies to verify patients’ eligibility and benefits
- Reconcile patients accounts to reflect patient liability
- Handle account inquiries and update files accordingly
- Post cash, and insurance payments to accounts
- Responsible for training and mentoring new staff.
0-5 years of experience
- High volume cash applications for our National accounts.
- Resolve issues with customer billing and cash applications.
- Act as partner to Operations and Sales by bringing any issues and/or solutions to their attention.
- Manage and maintain $7,100,000.00 in client portfolio’s by managing and analyzing complexities and making informed decisions.
6-10 years of experience
- Ensure accurate receivable balances by posting cash deposits from various lockboxes in compliance with customer remittance advice, minimizing discrepancies and increasing customer satisfaction.
- Achieve 90% resolution rate by effectively resolving customer cash credits and debit deductions within policy timeframe.
- Maintain compliance and accurate general ledger balances by auditing and coding bad debt write off requests within 24 to 48 hour time frame.
- Prepare and balance daily Cash Sheet utilizing prior day bank report and distributing to Management for Cash Reporting purposes.
- Manage daily credit card process by compiling usage logs for payment application, processing new charges and authorizations while maintaining company compliance to PCI regulations.
- 50% reduction in rebate credit misapplications and general ledger imbalances by reviewing and resolving discrepancies with Rebate Department prior to posting to receivable account.
6-10 years of experience
- Effectively manage the payment posting process for several clinic accounts.
- Posting and reconciling over $5 million monthly.
- Formatting and updating of daily reports utilizing excel spreadsheet.
- Reporting payments changes to payment trends to upper managements.
- Posting Lockboxes and ERA’S
0-5 years of experience
- Process daily automatic uploads for 35 lockboxes and 3 bank accounts using electronic bank feeds.
- Process all manual cash entries related to cash, wire transfers, ACH, and in-house deposits.
- Provide documentation and gather data regarding balance sheet reconciliations and other accounting matters for auditors as needed.
- Apply cash to clients’ accounts based upon multiple criteria to multiple invoices.
- Assist with monthly close-out activities.
- Assist with training of new hires within department.
0-5 years of experience
- Responsible for application of wire transfers, EDI and DI payments on a daily basis
- Analysis and application of payments in an OMS/ERP system
- Handles research requests for A/R team members and make corrective entries
- Provides backup and supports team leader with audit requests
- Personally responsible for 30 national clients
- Assist with monthly bank and access reconciliation
0-5 years of experience
Posted lockbox, wires, EDI, credit card payments received for prior business day
- Reconciled G/L on a mid-month and monthly basics
- Audited accounts as needed
- Invoiced customers
- Termination of loans and leases as they became fulfilled
- Processed refunds
0-5 years of experience
Obtains computer generated batch numbers that identifies each batch with a unique number
- Identifies each bank batch per bank summary report by lockbox with the assigned batch number
- Keys batches through a cash lockbox automation program
- Reconcile cash receipts
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[Cash Application Specialist]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
