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Corporate Account Manager Resume Samples
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10+ years of experience
First Corporate Accounts Manager for Environmental Services business group.
- Expanded and managed professional relationships with key decision makers with an emphasis on optimizing sales and customer satisfaction in a highly competitive market place.
- Managed $8M to $10M nationwide sales territory and implemented strategies to surpass revenue goals while growing margins.
- Provided turnkey solutions along with cost saving initiatives that enabled customers and qualified prospects from diverse industries to maximize their efficiencies.
- Developed and managed overall sales processes with field sellers working directly with individual corporate account locations that include 3M, Ashland Inc., Bemis Co. Inc., Imation, and ITT Corporation.
- Delivered customer focused solutions that consistently met or exceeded revenue targets and objectives.
0-5 years of experience
Developed & grew account base by 20% over first 2 quarters and was awarded top new sales rep for 2011.
- Recognized for motivation to continuously find new opportunities through prospecting and cold calling.
- Consistently exceeded monthly quota and achieved 37% growth over yearly quota for 2014 which placed me as the top growth rep for the New York Location
- Achieved over $2.5 Million in annual sales for 2014.
- Established and maintained an account base package of 125 accounts.
- Handled all warm leads and successfully turned 75% of leads into current active accounts.
- Successfully trained team of 35 sales people on new product lines added to the catalog.
- Created sales growth strategy through strong, consistent follow-up, account servicing, and quick response to client needs.
6-10 years of experience
Worked collaboratively with Senior Product Management to develop programs to achieve business objectives and increase field sales for automotive cleaning product distributors.
- Increased Fortune 500 Account Sales by 30% year-over-year for 5 consecutive years
- Performed annual business reviews to create opportunity for increased sales
- Served as primary contact for escalation and accountability to maintain relationships and grow sales
- Managed contractual agreements to create additional opportunities for increased revenue
- Generated marketing strategy and executed rollout plan for new products
- Developed inside sales program for distribution penetration
- Instructor for national distributor sales training
0-5 years of experience
Responsible for sales growth in a $1 million plus per year district (Florida, Louisiana, Alabama and Mississippi).
- Proven ability to work out of a home office; work effectively in an independent capacity yet working well in a team environment.
- Consistently exceed prior years’ sales and quarterly goals with a 15% increase and 76% of sales in the Highest level of ROI with our product
- Developed and implemented methods to generate potential business opportunities
- Met and exceeded sales objectives by prospecting and qualifying potential leads.
- Coordinated communications, problems resolution and staffing issues among clients and employee facilitators.
0-5 years of experience
Responsible for occupational medicine business development for a regional network of 4 urgent care centers. Increased occupational medicine sales by 75% in a 9 month period.
- Developed and implemented a strategic marketing plan, including cold calls, networking events, client satisfaction follow-up, and competitive analysis.
- Managed client relationships, resolved customer service issues, and managed quality assurance.
- Negotiated fees, developed proposals, and implemented special customized services.
- Increased business by participation in various public relations activities, community committees and events.
- Enhanced internal communication process to disseminate client service protocols and fees.
0-5 years of experience
Managed corporate sales 5000 car fleet and 42 rental branches.
- Prepared business proposals based upon customer needs.
- Analyzed fleet and rental needs of customer and developed strategic service plans to meet client needs.
- Conducted sales Forecast and reported on profits.
- Signed over 900 corporate accounts and increase revenue by 306%.
- Met and exceeded all sales goals ahead of schedule.
- Established goals and motivated staff to generate quality leads through positive reinforcement, awareness, interoffice contests, and other incentives.
0-5 years of experience
Built a $1 million territory through selling plumbing, electrical, and HVAC parts to contractors nationwide who belong to our national accounts division
- Ranked as the #4 rep out of 98 inside and outside sales professionals – based on percent to quota, year over year GPD growth, amount of new customer business, and margin growth
- Partnered with clients to increase their profitability, production, and reduce shrinkage in their businesses.
- Managed current business, sought out new business, negotiated pricing and resolved customer service issues.
- Made on-site visits to local customers
- Completed Sales Force Excellence training
0-5 years of experience
Primary Point of Contact for the client, responsible for developing and maintaining the relationship between the client and the company.
- Provided 24×7 day to day business support of multiple client accounts and operational support teams located in 4 call centers across the United States, including 4 Center Managers, 5 Shift Supervisors, 8 Supervisors and 175 CCRs.
- Led planning, optimization and adherence of key client metrics; provided monthly client invoicing.
- Participated in business planning, launch and implementation of new clients.
- Demonstrated business controls and audit readiness with continued satisfactory audit ratings from both internal and external client reviews.
0-5 years of experience
- Manages over 80 accounts that generated over $ 2.4m in 2014
- Overachieved weighted sales target by 160% in 2014
- Surpassed 2014 new business development goals by 175%, generating $ 1.25m revenue from new
- Contributed to Aramex Doha 2014 77% increase in cargo production amongst American-based
- Efficiently led and handled public relations and marketing campaigns
0-5 years of experience
- Governed $12,000 to $11 million in accounts.
- Devised and implemented training program for employees, raising customer satisfaction and boosting profits.
- Attended Global Conferences and assisted in Global Travel Plan in 17 countries.
- Developed new corporate policies and procedures for implementation company-wide.
- Assisted with general administrative support; phone coverage, fax distribution, mail runs, etc.
- Collected and prepared customer data to meet reporting needs; including, charts, graphs and spreadsheets.
Corporate Account Manager Duties and Responsibilities
Based on postings that we analyzed, corporate account managers tend to have several core responsibilities:
Manage Client Portfolios One of the foremost duties of the corporate account manager is to oversee client portfolios and maintain their financial success and budgets. In this aspect of the role, corporate account managers work with clients to understand their financial goals, needs, and pain points, and manage their portfolios to drive growth and ensure stability. They may identify opportunities to increase profitability, benefitting both the account manager’s organization and the corporate client.
Attract New Clients Corporate account managers play an important role in new business development. They use a variety of sales techniques and strategies, often working with sales teams to attract and retain new clients. A corporate account manager may use prospecting and cold calls to approach potential clients and take direct meetings with corporate representatives to explain how the account manager’s company can help them achieve their revenue goals.
Guide Strategic Development Many corporate account managers provide advice and guidance to clients regarding business development opportunities and areas for strategic growth. They may recommend new markets, for example, that the client can enter to gain market share. In this aspect of the role, the corporate account manager may prepare reports and projections to guide client decision-making.
Maintain Client Relationships Corporate account managers build and maintain positive relationships with high-value clients by responding to client needs and resolving issues. Most corporate account managers use a client relationship management (CRM) tool to monitor client relationships and manage data related to these clients. They may also meet with clients periodically to assess their account performance and identify opportunities to enhance revenue and market share.
Build Professional Networks Networking plays a major role in the corporate account manager’s position. The corporate account manager attends industry events to meet potential new clients, leverages relationships to build client value, and maintains a network of professionals and corporate decision-makers. Successful corporate account managers may also provide guidance and mentorship to other account managers to ensure their companies’ success.
Corporate Account Manager Skills and Qualifications
Corporate account managers drive revenue growth through strategic relationships with high-value clients. Most workers in this role have at least a bachelor’s degree, sales experience, and the following skills:
- Sales skills – corporate account managers should be experienced salespeople and need a high level of familiarity with sales strategies to attract and retain corporate accounts
- Relationship management – this role requires experience with building and maintaining lasting relationships with a wide range of clients. Corporate account managers should be responsive and accessible to maintain a high level of client satisfaction
- Negotiation – corporate account managers should also be skilled negotiators, able to develop contracts and agreements that drive profitability while providing a benefit to their clients
- Team collaboration – many corporate account managers work closely with sales teams and other professionals, so they should be able to effectively collaborate and coordinate with these teams
- Analytical thinking – this role also requires excellent analytical skills to evaluate client accounts and make recommendations to drive profitability and gain market share
- Networking – corporate account managers also need to effectively communicate and network with other professionals through phone calls, emails, and industry events
Corporate Account Manager Education and Training
Most corporate account managers have at least a bachelor’s degree, typically in business administration. Additionally, a sales background provides an excellent starting point for learning how to build relationships, prospect for new clients through networking and cold calling, and maintain client relationships. Many companies prefer to hire corporate account managers who have completed advanced degrees, typically a master’s in business administration (MBA). Because corporate account managers tend to have several years of experience in sales or account management, there are few opportunities for on-the-job training in this role.
Corporate Account Manager Salary and Outlook
While the Bureau of Labor Statistics (BLS) does not provide salary information for corporate account managers, both Glassdoor and PayScale have gathered data related to this role. Glassdoor estimates that corporate account managers earn an average annual salary of $63,009 based on 411 reported salaries. PayScale’s median salary estimate is slightly higher at $68,576 based on 342 reported salaries. Although the BLS does not provide employment outlook information for corporate account managers, its data on sales managers may provide a general guideline. The BLS expects employment for sales managers to increase 7 percent by 2026.
Helpful Resources
We searched the web and found several valuable resources if you’re interested in beginning a career as a corporate account manager:
Strategic Account Management Association – corporate account managers can join SAMA to network with other professionals in the field, access industry news and career development resources, and attend events and conferences
Malcolm McDonald on Key Account Management – read this book to learn about developing, attracting, and retaining accounts that drive market share and revenue growth
“Account Management & Sales Strategy” – this blog post covers best practices for account managers to collaborate with sales teams to develop and enact strategies that build relationships and retain high-value clients and accounts
Key Account Management in a Week: Teach Yourself – author Grant Stewart breaks down corporate and key account management into seven steps that account managers can take to improve revenue gain, market share, and client retention
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
