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National Account Manager Resume Samples
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10+ years of experience
Progressive Sales Management experience over 18 years career starting as an entry level Sales Representative to a National Account Sales Manager. Responsible for a Sales Budget of $35M and lead a cross functional team working with national retailers that included Best Buy, True-Value, Musicland, Menards, Pamida, United Hardware, Shopko, Distribution America, Pro-Group, Val-Test and Reliable Hardware.
- Utilized consumer insights to developed strategic business plan for Best Buy. Results: Increased sales from $5.3M to $19M and increased profit margins by 2.5% while growing Energizer market share from 29% to 46%.
- Negotiated and implemented the first national convenience store Buying Group program. Results: Achieved first year sales of $4.3M along with directing ten Account Managers.
- Negotiated annual business plans with four hardware buying groups. Results: Team leader working with fifteen Account Managers that achieved sales increase of $1.0M.
- Managed a seven-person cross-functional Key Account Team with responsibility for Best Buy, Musicland, Shopko, True-Value and four hardware-buying groups.
- Hired, coached and motivated five internal sales representatives to achieve team sales objectives and goals.
- Secured new Energizer program distribution with Menards – 100% competitive account. Results: Generated over $2.0M in incremental sales.
- Produced the largest sales volume increase by an Area Manager in 1995 and 1997.
0-5 years of experience
Created strategic business plans for categories within the portfolio with $36MM annual volume to meet profitable growth objectives and achieve sales targets.
- Led Joint Business Planning (JBP) process enabling collaboration between customer, marketing and supply chain at senior levels, aligning to a +24% “stretch” growth plan
- Developed and executed dynamic trade and shopper marketing promotions that drove sales
- Worked with in-store visibility teams to design “disruptive” off shelf displays that drove impulse purchases over $2MM
- Outperformed competition by exceeding innovation targets and growing value share by +90bps
- Increased service levels to 98% fill rates by providing accurate sales forecast to supply chain
- Managed a $6.5MM trade investment budget without an overspend which improved profitability and ROI by +$1.5MM over previous year
10+ years of experience
Directed up to 2 National Account Managers and a National Account Administrative Assistant. Managed 22 nationwide restaurant chain accounts such as PF Chang’s, RA Sushi, Kona Grill, Tilted Kilt, Briad and Z Tejas whose corporate offices were located in Arizona. Generated an annual wine and spirits sales volume of $1M+. Managed regional accounts such as Macayo’s, Oregano’s and Picazzo’s.
- Represented up to 5,000 SKUs from multiple suppliers and various brands. Worked directly with corporate and executive leadership to define, present and market wine, spirits and beer programs that were used regionally and nationally.
- Assessed individual customer account needs to define and present the best product and brand packages that matched their restaurant concept.
- Built client relationships based on integrity and service. Maintained established accounts and optimized account sales growth through product and market share expansion.
- Coordinated training in wines and spirits for national and regional restaurant chains to enhance sales.
- Analyzed sales figures, profit, performance metrics and trends to strategize sales and marketing plans.
- Created and implemented market-specific pricing and promotional programs; created goals and incentives to promote product volume.
0-5 years of experience
Responsible for total management of Midwest and Western Region with emphasis on the Club, Mass and Dollar Channel. Account responsibility included Costco, Target, Safeway, Kmart, Sears, Sam’s, Super Valu, Dollar General and Family Dollar.
- SWOT analysis completed for all Warehouse Club accounts.
- Updated Blood Pressure Monitor SKU at Costco resulting in superior value to Costco member, competitive advantage at retail, and no increased cost to Costco.
- Promotional pallets increased from 150 to 300 resulting in an incremental increase of $612,000.
- Initiated pharmacist education program at Costco.
- Pallet construction brought in-house versus out sourcing resulting in a 26% savings on all club promotional pallets.
- Negotiated and developed Blood Pressure Monitor private label program at Super Valu estimated volume $3,000,000.
0-5 years of experience
Over quota performance at 122% of goal and 37% annual growth in first year as an [company name] National Account Manager leading to President’s Club
- Managed $200M+ in annual partner [company name] Revenue
- Responsible for developing, managing and growing Tier 1 partner accounts, including executive engagement and alignment, field engagement, partner enablement, marketing and business plan creation and execution
- Created [company name] storage & converged infrastructure practices and initiatives to accelerate adoption and growth of key [company name] technologies
- Educated partners about [company name]s programs, products and solutions that can benefit partner and customer’s needs
- Recruitment and development of regional teams, individual sales reps and SEs for assigned partnerships
- Responsible for the creation, partner recruitment, pipeline growth, development & management of the National Partner Program and partnerships at Isilon, prior to the [company name] acquisition
6-10 years of experience
Consultative sales of wholesale services (bulk telecommunications access) to long distance resale market:
- Increased the number and types of buyer channels
- Generated significant revenue and profit margins
- Developed and managed key customer relationships at the CxO level in the Mid-Atlantic region.
- Exceeded sales plan during four out of five years. In 1999: achieved 176% of plan with $15M in new business and ranked #3 in the U.S. for sales.
- Data Certified
0-5 years of experience
Develop overall account strategy consistent with goals, objectives, and sales direction. Create and maintain strategic client relationships with a specific focus on senior level executives.
- Responsibility for National Accounts with annual revenue of $45 million.
- Negotiated agreement that added $4 million to top line sales for 2012.
- Negotiated a contract price increase of $1.2 million top line and $850,000 bottom line sales for 2012.
- Developed rebate structure for current HME contracts adopted by the business unit and implemented to the entire sales force.
6-10 years of experience
Managed the maintenance and growth of small volume recycling accounts with the intention of increasing business and revenue by adding additional services. Secured contract agreements from previously non-contracted customers by using sound negotiation practices. Generated reports for management.
- Developed and managed Customer Service position.
- Added an 800# phone line for recycling information to manage 100 residential or commercial queries a week.
- Developed and compiled 100+ reports monthly analyzing tonnage, services and customer inquiries.
- Created a database in Microsoft’s BCM (Business Contact Manager) for daily correspondence to track the progress of 1500+ recycling customers.
- Successfully established effective systems for record retention for year to date totals for 3000+ incoming calls.
0-5 years of experience
Provide proactive strategic business solutions to customer with inbound calling programs in a blended contact center environment.
- Analyze and manage to customer metric and quality expectations on a daily basis.
- Conduct regular performance reviews of assigned accounts to understand strengths, opportunities, and relevant
- Assigned Fortune 500 prepaid wireless account which generates in excess of $1,000,000 of revenue per month.
- Initiated audit process to ensure accurate billing methods which increased customer satisfaction significantly.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
