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0-5 years of experience
Tasked with the responsibility to support travel operations and render services as a ‘Lead Defense Travel Administrator’, as well as ‘Customer Service Representative’ for civilian payroll. Functioned as a single point of contact for all aspects of technical and administrative tasks pertaining to ‘Defense Travel Systems’, “Defense Civilian Payroll System’, and ‘Automated Time, Attendance, and Production System’. Effectively managed helpdesk functions, administered & audited travel authorizations and vouchers, and assisted users for navigational and functional usage of the defense travel system. Prepared and submitted civilian payroll issues to “Defense Finance and Accounting Services’.
- Engaged in preparing MIS reports, and provided travel status details for the defense travel systems, including travel authorizations, adjustments and vouchers.
- Strictly adhered to Joint Federal Travel Regulations (JFTR), Joint Travel Regulations (JTR), Department of Defense Financal Magangement Regualtion (DoDFMR).
- Resolved all technical hindrances and ensured compliance with regulations, correct payments, accuracy of documentation, and claimed amounts.
- Prepared standard operating procedures for using systems and assisted in individual squadron training.
- Became proficient with all travel systems and applications, coordinated travel pay issues, researched pay issues, and briefed customers regarding travel entitlements and allowances.
0-5 years of experience
Responsible for processing mission travel vouchers, vendor vouchers, E2 vouchers, and ILMS vouchers from Post Support client missions in Momentum, a State Department global customized software application, to Charleston Financial Services Center (CGFS).
- Responsible to review the monthly reconciliations of USG Citibank credit cards under the embassy’s purchase card program.
- Responsible for processing monthly refund claims for local Health and National Insurance payments for all LES Mission staff in accordance with HR policies; Provided assistance to employees in relation to allowable claim inquires and missing/proper documentation.
- Maintained visit expense records and reconciled expenses against authorized fund amounts using COAST reports; prepared expense reports for CODELs, delegation, SecState, and POTUS visits and processed expenditures SMART cables to Washington DC.
- Maintained ICASS overtime cost reports per pay period and communicated with non-state agencies for funding authorizations.
- Responsible for verifying and obligating accurate fiscal data to procurement purchase order requests in ILMS system.
0-5 years of experience
Conducted periodic audits of lower-graded employees travel vouchers and processed a wide variety of travel payments.
- Resolved disputes with vendors and travelers.
- Provided expert technical guidance on entitlements and payment procedures.
- Researched historical claims, entitlement regulations, and provided training support to individuals and organizations.
- Handled inquires that were referred by lower-graded or less-experienced personnel.
- Monitored and identified to the chain of command late documents including but not limited to receiving reports, charge card payments, invoices and contract modifications.
- Assisted with the testing of new procedures, policies, and systems developed to enhance the accuracy and timeliness of payments.
- Researched and corrected errors that were created during the upload or download of data to the paying facility.
0-5 years of experience
- Maintained 90% accuracy rates processing claims while exceeding production standards
- Investigated possible fraudulent activities in regards to insurance claims
- Ensured each insurance claim adhered to warranted regulations and protocols
- Used initiative and independent judgment within established policies and procedural guidelines
- Processed appeals and denial letters according to given policy
- Reviewed, processed and paid insurance claims based on eligibility requirements
6-10 years of experience
Promoted to Principal Class B Cashier
- Managed an accountability of over $100,000.00 without shortages during 7 year tenure as Cashier
- Performed annual financial data analysis for US Department of State annual cash waiver
- Processed checks through the US Department of Treasury’s Paper Check Conversion (PCC) software and performed accommodation exchanges payments
- Reviewed, audited and processed per diem and travel expense vouchers
- Posted transactions in USAID Phoenix accounting software and U.S. Department of State’s Windows Accounting System (WINACS)
6-10 years of experience
- Experienced in maintaining exemplary relationships with clients through great customer service
- Completed thousands of purchase orders, shipping, travel, accounting using Integrated Logistics Management System (ILMS)
- Provided all procurements for every section department at the US Embassy, travel accounting
- Properly managed utility bills and prepared monthly, quarterly and annual reports on their statuses
- Prepared internal quarterly and annual portfolio monitoring reports
- Communicated regularly with management regarding portfolio performance
- Analyzed financial information obtained from clients to reconcile the Embassy account
0-5 years of experience
Examined complex travel claims and supporting documents for travelers who had completed government travel.
- Verified completeness and authenticity of supporting documents.
- Determined allowances payable, ensuring statements of expenses were authorized, factual and reasonable.
- Computed pay, travel allowances, and processed for payments.
- Processed and computed collections.
- Processed a wide variety of public vouchers for payments, which included, but were not limited to Food and Clothing, Do-It Yourself Moves of household good, Personal Effects, Training, Registration Fees, Shipment, Storage and Out of Pocket expenses.
- Prepared travel cash advances.
- Computed pay and travel allowances for Reserve Personal as well preparing their W2s.
- Maintained records of payments and prepared monthly spending/budgetary reports of the cost for the Federal Reserve.
6-10 years of experience
Examines overall process and expedites claims for the office of claims using the Government Financial Management System (GFMS). Assists government officials with the resolution of misappropriated funds.
- Assists in all aspects of financial problems while corresponding with bureaus concerning payment for vendors and employees. Reviews and answers all inquiries concerning debts due to the government.
- Maintains budgets in accordance with government contracts; establishes and maintains various logs.
- Participates in process improvement initiatives as needed, providing input about core HR processes.
- Develops processes to monitor/track progress to plan via the collection of data for performance metrics.
0-5 years of experience
- Processed approximately 100-1000 Federal financial vouchers daily, depending on size
- Aided with locating and updating outdated vouchers with new information
- Initiated the destruction of outdated classified documents
- Assisted the senior Financial Management Officer with the organization and delivery of classified and unclassified documents
0-5 years of experience
- Determined entitlements of military personnel, their dependents, and civilian employees in connection with domestic and international shipment, delivery, storage, diversion, and reshipment of household goods, unaccompanied baggage, privately owned vehicles, mobile homes, and boats.
- Reviewed applications, orders, and other documents for completeness, accuracy, and legality of entitlements.
- Composed and typed in draft form, correspondences, messages, and memoranda relating to shipment of property.
- Validated and monitored vouchers submitted by Transportation Service Providers to ensure compliance.
- Processed invoices for payment of shipments that were moving under the JPPSO-MA Direct Procurement Method contract with shipments that included local moves, miscellaneous and DPM invoices.
- Reviewed and corrected all incorrect data received for direct disbursement to Defense Finance and Accounting Service Rome and Indianapolis, Coast Guard Finance Center and the U.S. Marine Corps Headquarters.
- Utilized the Transportation Operational Procurement Processing System to review customer shipment information.
0-5 years of experience
- Ensured accuracy of claims and correctness of substantiating records
- Maintained proper communication with customers and leadership
- Upheld outstanding customer service and prompt responses
- Checked each payment against GTCC delinquency status report and direct funds as applicable
- Kept buffer at lowest level possible. If threshold is exceeded, work extended duty days until buffer reaches a satisfactory level.
0-5 years of experience
- Reviewed and processed travel vouchers, project vouchers, cash payments, Third Country nationals salaries, cash advances, and Government to Government payments
- Point of contact for auditors and provided necessary vouchers for audit purposes
- Supported mission personnel for accounts payable needs
- Attended post award meetings to provide information on [company name] voucher processing system
6-10 years of experience
Interpret relocation and travel regulations, auditing and processing Office of Independent Counsel (OIC) vouchers
- Review temporary duty vouchers for compliance and audit and processing temporary travel vouchers for payment
- Prepare government transportation requests (GTRs) and travel advances
- Provide technical advice and customer service to judiciary staff and research problems and develop solutions
- Train personnel and utilize automated Central Accounting System (CAS) for data input and obtain reports
6-10 years of experience
- Examines overall process and expedites claims for the office of claims using the Government Financial Management System (GFMS). Assists government officials with the resolution of misappropriated funds.
- Assists in all aspects of financial problems while corresponding with bureaus concerning payment for vendors and employees. Reviews and answers all inquiries concerning debts due to the government.
- Maintains budgets in accordance with government contracts; establishes and maintains various logs.
- Participates in process improvement initiatives as needed, providing input about core HR processes.
- Develops processes to monitor/track progress to plan via the collection of data for performance metrics.
0-5 years of experience
- Examine non-VA claims for medical adequacy, analyze program details, and ultimately provide authorization for payment under applicable programs
- Render decisions on eligibility for fee basis care and review requests for care from healthcare providers, documenting all determinations
- Demonstrate knowledge of HIPPA requirements; documenting actions taken regarding patient care
- Conduct research to ensure that proposed claim decisions are consistent with eligible programs
- Develop recommended adjudication and propose payments to non-VA consistent with Veteran benefits
0-5 years of experience
Processed fee base claims.
- Process payments in accordance with contracts and regulation.
- Interpret financial transactions as they relate to healthcare facilities and medical providers.
- Post payments.
- Reconcile payments and applicable documentation.
- Use automated accounting systems.
- Resolve exceptions and appeals on a variety of types of vouchers including services for long term and non standard contracts.
0-5 years of experience
- Access veteran’s non-Veteran Administration (VA) care claims as submitted by outside vendors.
- Extensive phone contact with veterans and vendors pertaining to available benefits for care outside the VA Hospital.
- Daily contact with utilization review nurses pertaining to eligibility of service versus non -service connected benefits.
- Implementing daily reports ensuring that goals are met.
- Accessing and coordinating several benefit programs to ensure that correct benefits are applied to the veteran.
- Analyzing physician notes to ensure that the veteran has all the correct and necessary referrals for the best possible outcome.
0-5 years of experience
- Register veterans for the Choice program
- Distribute claims for processing
- Create authorizations using the contractor portal for approved services
- Review and process medical claims from providers/veterans to ensure proper payment
- Additional duties/tasks as assigned by management
0-5 years of experience
- Reviews claims to ensure necessary processing information is present.
- Interprets rules, regulations and laws as to how they apply to a claim.
- Analyzes medical claims utilizing medical coding (ex. ICD-9-CM).
- Verifies claims for payments or reimbursements.
- Processes medical claims from providers for services provided.
- Utilizes modern office equipment (ex. fax, copier, scanners, computers)
- Protects printed and electronic files containing sensitive data.
0-5 years of experience
Reviews claims to prevent fraud, waste and abuse.
- Reviews claims to ensure necessary processing information is present.
- Interprets rules, regulations and laws as to how they apply to a claim.
- Analyzes medical claims utilizing medical coding (ex. ICD-9-CM).
- Verifies claims for payments or reimbursements.
- Processes medical claims from providers for services provided.
- Utilizes modern office equipment (ex. fax, copier, scanners, computers)
- Protects printed and electronic files containing sensitive data
0-5 years of experience
Examined accuracy of vouchers
- Performed full cycle voucher examination
- Processed vendor / volunteer payments and reimbursements
- Performed coding, approval, and data entry of vendor invoices and vouchers
0-5 years of experience
- Reviews claims to ensure necessary processing information is present.
- Interprets rules, regulations and laws as to how they apply to a claim.
- Verifies accuracy of enrollment and volumes prior to submission of payment while coordinating benefits payments and eligibility for veterans.
- Assists in the tracking, reporting, notification of all evidence of insurability application denials and approvals.
- Prepares and processes invoices from vendors, insurers and administrators.
0-5 years of experience
- Process payments in accordance with contracts and regulation
- Interpret financial transactions as they relate to healthcare facilities and medical providers
- Process, post, and verify claim for payments or reimbursements
- Reconcile payments and applicable documentation.
- Utilize automated accounting systems and modern office equipment
- Resolved exceptions and appeals on a variety of types of vouchers including services under long term, non-standard contracts.
0-5 years of experience
- Receive and process requests for Non-VA treatment
- Render decisions on eligibility for Fee Basis care and review requests for care from healthcare providers
- Document all determinations, receive and process claims for Non-VA treatment
- Provide information and guidance to Veterans wishing to participate in the Veteran’s Choice Program
0-5 years of experience
- Obtain necessary files to insure that eligibility benefits are met, and make determination of legal entitlement if files are not available.
- Manage authorized and unauthorized claims program, which is responsible for developing and processing claims for authorized and unauthorized medical services for non-VA hospitalization.
- Complete and review statistical data, and prepare special reports as requested.
- Researches appeals of disallowed treatment, and prepare statements of the case for submission to the Board of Veterans Appeals.
0-5 years of experience
Train employees in claim handling processes
- Process claims for accurate payment
- Utilize training to handle various types of Non-VA care claims
- Discuss issues with leads and supervisors to ensure proper claim handling
0-5 years of experience
- Verify claim data for all incoming healthcare invoice claims for accuracy to aid in determining Veterans payment eligibility for specialty programs. Examine medical claims and associated supporting documents to authorize payment to outside vendors for services rendered.
- Create prior authorizations for upcoming medical need based on federal criteria. Approve unauthorized care based on emergent need approved by review of medical documentation received from rendering facility. Certifying invoices for final payment within established guidelines. Notifying veterans and vendors with updated information on appeal decision for VA Medical benefits and outstanding disputed claims.
- Perform audits for invoices received from vendors and fee basis participants. Determine allowable charges for treatment and medications provided.
- Monitor fund control points for funding. Create batches for payment to vendors; maintain paid claims in central data base for review audits.
- Extensive customer service contact with physicians, outside vendors, veterans, beneficiaries and family members.
0-5 years of experience
- Responsible for the scanning, verification and distribution of bills in the Feb Basis Claims System (FBCS)
- Utilizing both the CPRS (Computerized Patient Record System) and VISTA (Veterans Integrated System Technology Architecture) data bases to resolve telephone inquiries from vendors, and veterans alike with professionalism and courtesy, while maintaining the confidentiality of sensitive medical information.
- Various Administrative tasks and projects in support of the fee basis department.
0-5 years of experience
- Classify accounting transactions, maintain and reconcile accounts, prepare reports and statements, and analyze accounting data.
- Communicate with medical providers, banks, educational institutions and other organizations to confirm and process voucher payments.
- Verify accuracy and completeness of accounting data, interfacing with a medical claims processing system that includes an Internet authorization application, document processing function, optical character recognition (OCR) scanning process, and Plexis Claims Manager (PCM) claims processing software application.
- Ensure that all claims for vouchers adhere to government regulations and protocols.
0-5 years of experience
- Work as a Medical Voucher Examiner.
- Input and validate medical claims data.
- Review documentation authorizing benefits payments.
- Analyze and audit any overpayments of claims.
- Analyze and process bulk claims and determine appropriate payment amounts.
- Experience in ICD-9, ICD-10 and CPT Coding.
- Prepare claims for payments. Validate appropriate claim adjustments to resolve payment discrepancies.
- Review claims for completeness and accuracy.
- Received Certificate of Excellence.
0-5 years of experience
- Reviews claims to prevent fraud, waste and abuse.
- Reviews claims to ensure necessary processing information is present.
- Interprets rules, regulations and laws as to how they apply to a claim.
- Analyzes medical claims utilizing medical coding (ex. ICD-9-CM).
- Verifies claims for payments or reimbursements.
- Processes medical claims from providers for services provided.
- Utilizes modern office equipment (ex. fax, copier, scanners, computers)
- Protects printed and electronic files containing sensitive data.
- Utilizes customer service skills to answer veterans questions pertaining to claims.
0-5 years of experience
- Actively process claims for authorized and unauthorized medical services as well as insures that eligibility benefits and able to make determination of legal entitlement.
- Capably interpret medical terminology, regulations and manuals related to the administration of the choice program while performs cost accounting on a day-to-day basis to avoid expenditure.
- Adeptly conduct research and follow-up by examination, complaints and inquiries forms by physicians, review statistical data, and prepares special reports as requested also all claims for completeness.
0-5 years of experience
- Processed payments for both Casual Pay and EERA (Emergency Equipment Rental Agreements) which required use of different federal computer programs. eg. FPS (Financial Payment System) and SAM (System for Award Management)
- Though having some similarities to EERA, casual pay focused primarily on paying individual both within the agency and contracted. This included but was not limited to calculating lodging, meals for crews of firefighters, and in house salaries.
- EERA focused on paying for equipment used in the field. This could be fire trucks, gray water, toilets or showers and often included crews using the provided equipment as well.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
