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Additional Administrative Resume Samples
Area Supervisor Resume Samples
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0-5 years of experience
Managed operations for 9 restaurants in three different co-ops. Having a max of 5 restaurants (over $8M combined) and 120 staff at a time. In charge of administration, budget, payroll, human resources, conduct performance and operation evaluations. Identified top performers and established development plans. Facilitated various development and motivational classes.
- Increased sales growth, for 5 stores in 2015, by 11.2%
- Implemented variance spread sheet decreasing food cost by as much as 5%
- Reduced staff turnover by implementing progressive development programs
- Improved operational scores by 5-15%
0-5 years of experience
Customer Service Area Supervisor – Supervises and reviews schedules of the store’s Point-of-Sale/ Customer Service. Responsible for hiring, training and follow-up to ensure each Associate are working within the guidelines of Kohl’s Policies and procedures of the daily operations. Leads by example and drives the Kohl’s Customer Service Philosophies of “Smile and Say Hi!”” Yes We Can.” Responsible for all cash office standards are communicated and credit goals are achieved. Participate in E3 Management and Training Programs.
- Member of leadership team responsible for operating an $11 million store.
- Led team of 85 associates
- Produced ‘top box’ credit solicitation results. 31% increase to goal year to date.
- Managed Operational Excellence and Best Practices
- Coached and provided exceptional Customer Service
- Supported Omni Focus, Ship from Store, BOPUS (Buy on Line, Pick Up in Store)
0-5 years of experience
Responsible for hiring, evaluation, development and direct leadership of over 20+ hourly associates. Maintained open line of communication with 9 stores ensuring 100 percent shipment quality per week.
- Ensured perfect SAP accountability ensuring a smoother transition of volume from gate to gate.
- Consistently met daily department goals set by the building plan.
- Maintained a perfect OSHA record allowing zero HAZMAT and safety violations during audits.
- Streamlined 3 separate departments in a 60,000 Sqft space, maintaining perfect reports for attendance and goal tracking.
0-5 years of experience
Leads a team of 30 hourly associates to do the fast-paced work required to run the distribution center as efficiently, safely and productively as possible. Responsible for ensuring prompt, efficient and accurate handling of merchandise as well as developing and implementing team goals. Ensures all operations procedures are followed effectively. Evaluates and analyzes current work methods and eliminates inefficiencies. Guides associates in daily operations, and monitors to ensure a high degree of productivity, safety, customer service and quality. Responsible for the training and coaching of hourly associates. Performs regular evaluations of associates through factual data and subjective observations. Resolves associate relations issues that arise. Responsible for hiring, compensation, discipline and terminations of hourly associates in assigned department.
- While in the Shipping department, implemented processes that increased the average trailer cube from 1825 to 2100 cube
- As the Put to Store supervisor increased the cartons per pallet by 20 cartons through quality controls and pallet build best practices
- As a Receiving supervisor reduced the Loss of Service time by implementing receiving set up methods reducing the product receiving time
- Help the RDC to achieve the highest associate Profit Share payout in the building’s history at $83,000 for a fiscal quarter.
0-5 years of experience
- Promoted to Area Supervisor of Operations and successfully managed 3 product lines
- Cohesively worked with the Managers, Engineering, Planning and Purchasing while managing employees
- Served on the Radiation Safety Committee in the position of Assistant Radiation Safety Officer (2009-present)
- Implemented the emergency evacuation and tornado take cover safety programs (GAIA score 100%)
- Completed cost savings project by reducing calibration expenses
0-5 years of experience
- Managed and Administered sensitive documents and credentials to 500+ personnel.
- Directed and Monitored flight education program for workforce of 40+
- Analyzed and investigated all incidents alongside functional management and supervisors.
- Ensured appropriate action was used in accordance with Air Force instruction when dealing with law-breakers and miscreants.
- Scanned and physically verified over 5000+ Identification badges at installation main gate daily.
10+ years of experience
Manage the East Texas Satellite Office of the Northeast Texas Division of [company name]. Provide leadership to Day Program Staff, Community Home Managers, QIDP, LVN and Administrative Staff. Monitor Consultation services to ensure they meet the needs of the individuals. Function in the role as a QIDP for 6 consumers as well. Responsible for staff training ; facilitate IDT meetings and mentor Community Home Managers and QIDP. Maintains the East Texas Satellite Office of the Northeast Texas Division in accordance with federal, state and local requirements. Ensures [company name] policies and procedures.
Maintain effective and ongoing Budgetary responsibility function of the East Texas Satellite Office of the Northeast Texas Division in the absence of key team members such as Community Home Managers, QIDP and Work Center Coordinator. Implemented management audit system for state surveys. Provides leadership to staff including conducting performance evaluations, disciplinary actions, reward and recognition, training, counseling, scheduling, goal setting, etc. Monitor activities of the East Texas Satellite Office to ensure to ensure compliance and success of the area.
- Recently had to perform the duties of a Community Home Manager, QIDP and Area Supervisor for the Evergreen Spring Hill Community Home resulting in a zero free survey in the absence of a Community Home Manager and QIDP.
- Received the honor of Employee of the year for three years.
- Was instrumental in obtaining 3 large donations for the East Texas Satellite Office of the Northeast Texas Division.
- Established East Texas Enterprise Whispering Angels.
- Help in saving the East Texas Satellite Office $25,000.00 a year in Salary by functioning as the Workcenter Coordinator
0-5 years of experience
- Responsible for opening and closing procedures such as maintaining cash inventory, ensuring store cleanliness, and adhering to store and associate safety procedures
- Provided exceptional customer service by addressing customer questions, complaints, and issues
- Trained and oversaw a staff of 8-10 associates on a daily basis by delegating and assigning tasks and coordinating appropriate store coverage
- Set daily objectives in a fast paced environment
- Conducted interviews for the hiring process
- Coached and corrected employee opportunities and assisted with conflict resolution
- Managed and controlled inventory shrink levels
6-10 years of experience
Area supervisor for four store franchises.
- Hired, trained, and disciplined all employees.
- Ensured that all store and team members are working within the required standards by Dominos.
- Established a marketing strategy, implemented it and followed through on its objectives.
- Found special opportunities to acquire and re-establish Dominos brands within designated trade area
- Increased sales by providing guidance to staff.
- Increased morale and motivation within all area stores.
- Established goals and bonus structure for all management.
0-5 years of experience
- Oversee 5 convenience store chain to increase sales, standardize policies, procedures and create positive working environment
- Updated employee handbook to current company policies, procedures and enforcement of policies
- Created employee training program to streamline training across the company for cashiers, managers and cooks
- Oversee financial reporting, cash over/shortage, sales, lottery, hot foods and fuel
- Organized grand reopening of store rebranding, resulting in a 10% increase in sales and have sustained sales growth
- Negotiating contracts for new calendar year for Coke, Pepsi, Red Bull and Hershey
- Implemented and created a new employee pay scale for cashiers, assistant managers, and kitchen cooks to be more standardized and fair
- Became a point of contact for all stores to improve communication, training, reporting product issues with vendors
0-5 years of experience
- Responsible for all cash office functions. Worked with COSA, to process all cash and checks to balance registers
- Researched and analyzed discrepancies, corrected check errors, worked with the Sales Audit department to solve any shortages and registered balancing issues
- Supervised the store’s Point Of Sale and Customer Service teams
- Responsible for maintaining employee files, culling through applications, setting and conducting interviews, checking references and backgrounds, facilitating orientations, making training schedules, and following-up to ensure each associate is working with [company name] policies and procedures for POS/CS Operations
0-5 years of experience
- Enforced safety, uniform, and attendance policies in area of responsibilities.
- Maintained a safe and friendly environment for our guests to enjoy at the amusement park.
- Trained and supervised employees on company rules and regulations.
6-10 years of experience
Report directly to the Director of Trucking and Transportation, all driver, EH&S and customer issues
- Supervise the daily operations of crude oil drivers and company owned/ leased properties
- Hire and train new drivers
- Insure excellent customer service in a safe and professional manner
- Conduct monthly operational safety and training meetings, weekly driver observation reports and maintain up to date lease assessments
- Prepare and report on productivity, utilization and budget forecasts
- Track driver scorecards, using the XRS On Board Computer System
0-5 years of experience
- Responsible for managing work of a large amount of associates.
- Utilized skills to assist and maintain payroll budgets.
- Trained and developed persons to help expand their professional skills and knowledge of business.
- Cash handling skills
- Resolving customer complaints in a professional manor.
0-5 years of experience
- Scan and loader trucks.
- Made sure correct packages were stocked in my truck.
- Promoted to Area Supervisor in 9/2015
- Supervised employees to make sure all packages were being scanned in the right truck.
- Maintained safety and a clean area.
- Turned in paperwork daily.
- Made sure all equipment is working and ready to go.
0-5 years of experience
Manage staff, preparing work schedules, and assigning specific duties.
- Determine staffing requirements, interview, hire and train new employees, oversee those
- Place orders from 40 different vendors, receiving of merchandise, take inventory of the entire store.
- Monitor goods and services to be sold, set prices and credit terms based on forecasts of customer demands.
- Perform sales floor work, such as greeting or assisting customers.
- Maintain company standards in cycle counts and batch tallies to control shrink.
- Audited and processed payroll bi
6-10 years of experience
- Manage two departments with two team leaders and thirty team members.
- Responsible for evaluating customer requirements and scheduling accordingly to ensure both on time delivery and maximize efficiency.
- Troubleshoot mechanical issues and coordinate with maintenance to repair.
- Create and Maintain operating procedures to ensure safe and standardized job functions.
- Maintain departmental budgets, purchase tooling and supplies and communicate with suppliers and vendors.
- Maintain accurate records for attendance and payroll.
- Increased department output by 34% and increased throughput yield by 9%
- Quality rate of return held to below .02%
0-5 years of experience
- Oversee work is being completed in an efficient yet thorough manner in 13 stores from Baton Rouge to Lake Charles.
- Work in store as needed including but not limited to scrubbing and buffing floors, strip and wax, sweeping, mopping, and any other needs to make sure each store is properly cleaned.
- Order supplies and make sure all equipment is in good working order.
- Submit work orders and follow through on completion.
- Keep 13 stores properly staffed.
- Keep an open line of communication with each store lead.
0-5 years of experience
- Responsible with security codes to open an close the store/ Key carrier.
- Managing the accuracy of the safe and other related financial operations.
- Manager of the store when scheduled handling all business interactions.
- Actively involved logistically in the operations, freight movement, trucks etc.
- Delegated associates as needed to capitalize on increased sales.
0-5 years of experience
- Ensured the security and safety of the staff and customer
- Conducted with excellent communication skill to customers and employees
- Handled floor moves and promotional signing
- Pulled markdown information weekly and ensured the order of markdowns
- Assumed front end control (break schedules, refund approvals, assosiate purchase approvals)
0-5 years of experience
Responsible for supervising OXY camera trailers in the South EOR, TX Resources and NM Resources areas.
- Maintained trailers and electronics on a regular basis.
- Kept inventory records of components used and failed.
- Supervised shop [company name]s and camera movers in the field to ensure trailers were properly maintained and functioning properly.
- Performed R&D for technology upgrades.
- Welding and fabrication.
- Put together bids for new projects.
- Worked with OXY Control room to ensure trailers were placed and online in a timely manner.
- Set up remote surveillance on SWD’s
6-10 years of experience
Hire and train employees in their job duties to company policies and procedures set by employee’s company, property owners and low income housing agencies.
- Manage performance evaluation for staff in portfolio including quarterly inspections internal auditing.
- Responding in a timely manner to all and any questions and or concerns any resident, property owners and vendors.
- Supervise daily operations of all properties HUD and Tax Credit based
0-5 years of experience
Supervises 25-30 employees
- Manage the daily operation of the warehouse to include efficient receipt, storage and dispatch of materials.
- Keep records of employees’ attendance and hours worked.
- Plan and establish work schedules, assignments, and production sequences to meet production goals.
- Inspect materials, products, or equipment to detect defects or malfunctions.
10+ years of experience
- Perform security patrols of designated areas on foot or in vehicle and watch for irregular or unusual conditions that may create security concerns or safety hazards
- Investigate and prepare reports on accidents, incidents, and suspicious activities. Maintains written logs as required by the post
- Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
0-5 years of experience
Drive and lead company focuses into everyday duties
- Utilize metrics to improve and develop stores overall performance
- Recognize potential and commitment in the team
- Set up new seasonal/special events to increase sales
- Coach and hold associates accountable to ensure assigned duties are met
- Promote awareness in reducing shortage throughout the sales floor and cash registers
- Analyze and resolve complaints based on company regulations to suit customer needs
- Authorized store key holder
0-5 years of experience
Train Iraqi military personnel how to protect and secure vital assets
- Teach local nationals(LN’s) how to effectively run and maintain entry control points
- Conduct guard mounts prior to shift to brief LN’s/Iraqi military on daily task and training that will take place
- Supervise day-to-day security measures as specified in post orders
- Mentor Iraqi Air Force personnel
- Brief personnel on weapons safety
- Supervise duties of ECP’s and restricted/controlled areas
- Maintain weapons qualifications every 6 months
6-10 years of experience
- Engaged with District managers and store leaders in implementation of all aspects of customer service and sales.
- Manage and handle cash, credit card and check transactions daily
- Specialized in providing great customer service and being an active team leader
- Cash Office Sales Audit (COSA) money handling anywhere between $10,000 – $50,000
- Loading and unloading of products in and out of the facility
- Ensure planning and execution of special projects
- Stockroom leadership in inventory operation
- Signing and Pricing (Ad Set)
0-5 years of experience
Monitor day-to-day operations of 10 locations.
- Work with managers to achieve labor and cost of sales controls.
- Create local advertising to promote sales growth.
- Supervised Store Remodels
- Work with managers to create a favorable P&L
6-10 years of experience
- Member of National Franchise Advisory Council for Sonic Corporate
- Oversee six business units with ten million plus in sales
- Supervise the number one and number five sales units in DFW market
- Complete P&L responsibility and oversight for all my locations
- Oversee all operational aspects of my restaurants and supervise over 200 employees
- Generate multiple financial statements including forecasts, budgets, profit plans and schedules
- Responsible for training and development of upper level management
- Highest sales increase and service scores for eight of last ten years among peers
0-5 years of experience
- Held departments up to company and seasonal presentation standards
- Guided 60+ current and new associates to enhance customer service and reflect company excellence
- Responsible for working with and improving loss prevention to prevent external and internal theft and protect merchandise
0-5 years of experience
- Used company phones and computers to sell Greyhound bus tickets, along with package express services.
- Accepted payment in forms of checks, Credit/ Debit cards in person and over the phone.
- Provided excellent customer services in resolving issues between customers and coworkers in a timely manner.
- Responsible for taking in daily deposits to company financial institution and creating work schedules.
0-5 years of experience
- Managed 3 North Houston Metro PCS kiosk locations
- Managed phone and accessory distribution from main office to all locations
- Report payroll and distribute paychecks
- Drove around daily to all locations to manage day to day business
- Responsible for hiring and training new employees and completing Metro required trainings for all employees
- Handled networking and communication with corporate ASR’s and master dealer
0-5 years of experience
- Oversee operations of all three UNT System cashier offices.
- Student account reconciliation.
- Credit card online payment set up for departments- System wide through NelNet/Commerce Manager.
- Set up of credit card merchants through Wells Fargo
- Make credit card and e-check adjustments for ecommerce reconciliation.
- PCI compliance- Completion of campus wide SAQ
6-10 years of experience
Train employees in their job duties
- Assist in implementing new policies and procedures to meet business goals
- Maintain employee attendance records and leave reports
- Respond to the customer’s questions and complaints in a timely manner
0-5 years of experience
- Lead Freight and Replenishment teams in product unloading and merchandising processes.
- Train new associates in most efficient receiving operations and corporate expectations.
- Maintain location’s dock and stockroom standards.
- Supervise associates in adherence to and maintaining company’s policies and best practices.
- Oversee Customer Service Desk in reference to returns, customer inquiries, and supply ordering and reception.
0-5 years of experience
- Drive results in aspects of the business including sales, expenses, and merchandise protection
- Utilize all store programs to drive employee performance and program standards throughout the store
- Hire, train, and develop store employees to help reach max potential
- Lead Customer Service throughout the store by ensuring a friendly atmosphere while ensuring product placement accuracy
- Provide accurate and efficient employee schedules to ensure correct coverage for customer demand
0-5 years of experience
- Assign tasks and direct workflow to Sales Associates, communicatepolicies and procedures, orient and train Sales Associates on selling floor operations and Best Practices.
- Observe and coach Associates as necessary to improve performance and behaviors.
- Lead and direct workflow of Associate teams by utilizing monthly updates, communication books, etc. in accordance with company merchandise presentation standards.
- Set the standard for customer service expectations within their area by complying with all of the Kohl’s Service Standards.
- Assist with price changes, ISC memos, callbacks, transfers, and other paperwork as directed by Store Manager. Participates in Loss Prevention and Inventory Control programs.
6-10 years of experience
- Responsible for the supervision and daily operations of 8 [company name] stores in Northern California with store sales averaging over 200K USD per week
- Recruit, retain, and manage new and existing employees, while providing training to staff and ensuring their development
- Analyzing District P&L regularly to improve the bottom line and increase profitability of the stores under my supervision
- Measure productivity against KPIs by reviewing financial statements, sales reports, and other performance indicators
- Identify, plan, and implement programs to increase improvements in the areas of labor, food cost, and other operating expenses
- Devising preemptive safety and risk management plans for employees and meanwhile adhering to menu compliance
- Manage guest and stakeholder relations and assist in store audits
- Establish and deploy departmental policies, goals, objectives, and procedures, conferring with organization officials, and staff members as necessary
- Plan and direct activities including menu promotions and project rollouts while coordinating with other departments as required
- Fully managed the Grand Opening of 6 new stores; from overseeing the store design process – including coordinating across departments to achieve the build deadlines – to acquiring all required permits
0-5 years of experience
Leads and directs the workflow of the Sales Associates.
- Greeting and offering assistance to customers as needed.
- Executes department merchandising and operational functions to Company Standards.
- Assigns tasks, directs workflow, communicates policies and procedures to Sales Associates; orients and trains Sales Associates on selling floor operations.
- Leads and assists with global store communications.
- Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor, or MOD.
- Delivered superior customer service to internal and external customers through telephone inquiries.
- Performs/assists in other duties and tasks in other sales floor and fitting room areas outside of immediate department area, sales floor and fitting room recovery, housekeeping duties, preparation and taking of inventory, stock room organization and other tasks as assigned.
0-5 years of experience
Maintain the store to corporate standards
- Make sure customers are satisfied
- Provide support for management
- Warehouse experience
- Package handling
- Forklift experience
- Great with computers and different software programs
6-10 years of experience
- Accountable for results of customer service program through the customer service scorecard.
- Determines source of issues and takes initiative to identify and resolve any and all escalated customer issues.
- Manage a team of leads and 120 associates. Communicates and manages hourly staff so that all ethical standards and company policies are being followed.
- Ensure company merchandise directives and standards are met while merchandising incoming freight and replenishing the store.
- Review business summaries for any sales opportunities.
- Supervise the credit and rewards solicitation effort of the associates to achieve store goals.
- Oversee the ad set process, replenishment schedule and continuous flow process.
- Participate in the hiring process.
- Completes any needed associate counseling in accordance to company policies/HR guidelines.
- Oversee the Ship from store process, merchandise location system and RFID.
0-5 years of experience
- Make sure store is recover and ready to open
- Supervise all sales associates during opening and or closing shift
- Cash office; till in and out
- Open and or close building
- Print all paperwork that will be used for the day
6-10 years of experience
- Men’s department supervisor for three years
- Lead teams during price change events
- Answer questions and concerns from customers
- Open and close store, countdown registers, safe count
- Merchandise products and complete sets
0-5 years of experience
- Oversees the front end operations
- Manages 20+ associates per shift
- Hires and assists with the on boarding process for new associates
- Assists in training of new associates
- Customer service/Theft protection
0-5 years of experience
- Responsible for balancing cash drawers
- Assigned employees to specific duties
- Set department changes every month per the merchandising guide
10+ years of experience
- Also Front-end Supervisor
- Maintaining the staff are doing their job
- Markdown process
- Stockroom process
- Receiving Merchandise
0-5 years of experience
- Organizing product to facilitate faster sales
- Client relations
- Customer Support
- Innovator in moving product to sales floor
0-5 years of experience
- Supervision over properly executed process
- Cash management
- Forecasting and adjusting sales
Administrative Cover Letter Examples
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[Area Supervisor]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
