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Assistant Team Leader Resume Samples
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6-10 years of experience
A $5 billion inventory and supply chain management company with over 40,000 employees.
- Coordinated merchandising, store resets, inventory auditing, and store conversion projects for major retailers including CVS, Family Dollar, and Advanced Auto.
- Oversaw a total team of up to 10 employees and daily conversion processes (with minimal impact to daily store operations).
- Played a key role in successful transition of 175 Longs Drug Stores to CVS involving rebranding, remerchandising, fixtures, signage, pricing, and floor layout.
- Led introduction of new departments, photo labs, refrigerators, and freezers.
- Rolled out training to 1,500 store personnel and helped expedite conversions.
- Individually researched and resolved post-reset issues. Interfaced with 50+ vendors and handled all service and vendor concerns to wrap up conversions.
- Consistently delivered projects on-time and at or under budget.
6-10 years of experience
Manages daily outreach and engagement of 68 clients. Ensures compliance with DMH and OMH regulations through bi-weekly chart reviews. Conducts regulatory and fiscal reporting. Maintains written and computerized records using AWARDS database. Compiles reports and creates program documentation such as AOT reports, daily progress notes, incident reports, on-call logs, psychological assessments, and more.
- Promoted to Assistant Team Leader within first year of employment.
- Collaborates with clients to formulate, review, and modify a Comprehensive Service Plan.
- Developed and implemented Youth group with associated curriculum designed to address mental health needs of the younger population.
- Completed research study on the effects of PTSD and Trauma on clients in ACT treatment, resulting in greater awareness and knowledge of possible treatment options.
- Conducts weekly Harm Reduction Group for consumers currently actively abusing or in recovery of illicit substance use.
6-10 years of experience
Manages daily outreach and engagement of 68 clients. Ensures compliance with DMH and OMH regulations through bi-weekly chart reviews. Conducts regulatory and fiscal reporting. Maintains written and computerized records using AWARDS database. Compiles reports and creates program documentation such as AOT reports, daily progress notes, incident reports, on-call logs, psychological assessments, and more.
- Promoted to Assistant Team Leader within first year of employment.
- Collaborates with clients to formulate, review, and modify a Comprehensive Service Plan.
- Developed and implemented Youth group with associated curriculum designed to address mental health needs of the younger population.
- Completed research study on the effects of PTSD and Trauma on clients in ACT treatment, resulting in greater awareness and knowledge of possible treatment options.
- Conducts weekly Harm Reduction Group for consumers currently actively abusing or in recovery of illicit substance use.
0-5 years of experience
Promoted from Team Leader to Assistant within 12 months.
- Interviewed Job canidates and made staffing decisions.
- Trained and developed new associates
- Assigned employees to specific duties to best meet the needs of the store.
- Generated repeat business through exceptional customer service.
- Acted as store manager for 7 months in their absence.
0-5 years of experience
Skilled at helping maintaining overall efficiency and smooth operations of team and department. Prioritize and manage multiple tasks while remaining detail oriented. Utilizes in-depth knowledge of company products, services, programs, and systems to provide effective customer service and satisfaction for external and internal clients.
- Supervised 15-20 associates including coordinating their workflow and dispersing work load appropriately.
- Documented, tracked and coached individual associate’s performance and confer excellent verbal/written communication with disciplinary documents and/or improvement plans, goals and annual reviews to help associates grow.
- Demonstrated problem-solving skills by diffusing challenging client situations.
- Prepared and implemented weekly and monthly stat reports, quarterly voice evaluations, monthly excellence awards, and monthly 1-on-1’s providing individual associate’s value and performance.
- Mentor and promote associate growth and development by providing tools and direction to build associate’s confidence, skills, and abilities.
- Utilize applicable tools, software, or systems to aide in the research and resolution of incidents impacting clients and provide escalated support to internal and external clients.
- Communicated utilizing Lync and iMeet with various departments to ensure information pertaining to their reservation is correct and understood by associates.
6-10 years of experience
Supervise a staff of over 10 employees for a construction monitoring team (Construction Surveillance Technicians and Cleared American Guards).
- Monitored all aspects of construction activity as well as the materials used for four New Embassy Compounds.
- Prevented the implantation of clandestine surveillance devices and ensured security anomalies or hazards were not being built into the facility.
- Maintained daily logs of activity and construction taken place by locally employed staff/Cleared American Workers.
- Inspected secured storage warehouses to ensure proper distribution of supply items were in use before entering classified areas.
- Oversee the daily security procedures and operations are being implemented per Department of State and Department of Defense requirements.
0-5 years of experience
Planned and executed tactical sniper employment, mission planning, orders process, and sniper platoon operations in support of offensive and defensive operations across the entire spectrum of conflict.
- Provided overview of the marksmanship program, current sniper weapons and optics, and sniper field skill techniques of the Marine Scout Sniper.
- Conducted multiple known distance and unknown distance ranges firing of the M40 series sniper rifles, and familiarization firing of other related sniper weapons.
- Conducted stalking, observations, field sketching, range estimation and range card exercises in preparation of combat operations.
- Advised, planned and led scout sniper missions in support of training evolutions
- Conducted periods of instruction on M9mm pistol, M4 carbine, M40 series sniper rifle, M110 Semi-Automatic Sniper Rifle, M107 Special Application Scoped Rifle, M249 SAW.
- Maintained and accounted for approximately $1 Million worth of sensitive tactical equipment.
0-5 years of experience
Conduct all-source intelligence analysis and develop products independently and with the team supporting targeting, HUMINT / SIGINT integration, at the operational levels in the CENTCOM AOR for U.S. Army Central (ARCENT), Special Operations Forces, Operational Advisors, and specific intelligence organizations / groups
- Organizational expert for various disciplines including threat analysis and projection of land-warfare forces, military leadership and capabilities within assigned geographical and functional areas
- Trained subordinates on analytical tools and basic strategic Intelligence skills
- Developed intelligence surveillance and reconnaissance operations throughout the Middle East/North Africa Region
- Planned, conducted, and contributed to multi-level Government / Military briefings and meetings
- Conducted analysis and authored assessments on Middle Eastern political and military leadership and foreign policy, regarding intentions, decision making calculus, motivations, and organizational culture
- Conduct analysis of political, military, economic, social, infrastructure, and information (PMESII) of countries within the CENTCOM AOR
0-5 years of experience
Operated sophisticated equipment for tactical use in a combat environment.
- Maintained various communication devices from hand held radios to satellite radios.
- Supervised 6 snipers to ensure mission accomplishment of assigned tasks.
- Ensured constant data and communications logs were accurate and time sensitive.
- Wrote detailed reports describing the situation of the mission to relay to superior officers.
- Maintained 3 weapon systems and 2 radio systems to ensure mission accomplishment
0-5 years of experience
Assisted and oversaw 7 representatives Review Process to make sure work was in compliance with set guidelines
- Facilitated quality improvement and provided training throughout the floor
- Evaluated foreclosed and pre-foreclosed loans during the file review, and/or claim review process
- Completed claim review, and performed harm evaluation according to Promontory/OCC definitions
- Reviewed and compiled fully documented loan histories, imaged documents and information available from all sources
- Reviewed foreclosed loans, and evaluated process compliance with HAMP/Non HAMP
0-5 years of experience
Provide organizational leadership in a dynamic and collaborative environment, while motivating and developing employees to achieve outstanding manufacturing results, while leveraging Continuous Improvement (Lean/TPM) tools, improving individual skills, and enhancing teamwork.
- Accountable for safety, quality, and production on 2nd shift. Supervise crew of over 25 operators across 9 departments
- Promote safety through ensuring completed safety observation walk by all second shift team members – 311 days without an safety recordable
- Drive results and continuous improvement by providing coaching to employees and promoting use of autonomous maintenance tools (e.g. centerlines, CIL planned stop, defect management)
- Manage the blending and pasteurization schedule for all the packaging lines and take corrective action as necessary
0-5 years of experience
Co-managed team providing individualized case management using Assertive Community Treatment (ACT) principles while working with homeless adults with serious mental illness.
- Created new clinical supervision documentation implemented agency-wide for Intensive Case Managers and Program Assistants.
- Managed finances for 44 participants as their Social Security Representative Payee; provided monthly living expenses, budgeting and financial education.
- Conducted trainings on Cultural Diversity, Documentation, and Provider Self Care for the entire agency.
0-5 years of experience
- Developed and implemented Microsoft SharePoint Database for use during active disasters
- Collected, organized and analyzed supporting documents for $1.3 Million audit for city of Newark, NJ
- Co-led community outreach for Newark Office of Emergency Management focused on developing at risk youth
- Served as a Project Specialist assisting the Army Corps of Engineers and FEMA staff in completing grant applications for the state of Nebraska to repair critical infrastructure (DR-4225-NE)
- Maintained time sheets, budget, project worksheets and mapped FIRMettes
0-5 years of experience
Responsible for securing bank-foreclosed properties in the west coast region of the United States. Job required long hours of driving commercial transportation, lifting heavy equipment exceeding 100 lbs, installation of home security system, house cleaning and equipment inventory.
- Provided outstanding customer service. Responsible for communicating with customers and supervisors and keeping them updated with the job status.
- Attended monthly safety meetings to ensure equipment operation safety.
- Ensured timely response in completion of orders.
- Read work orders to prepare for equipment setup.
0-5 years of experience
- Managed business operations such as: scheduling, margin, and inventory.
- Ensured sales exceeded expectations by using strategies such as cross merchandising, promotions, and margin mix.
- Maintained strong relationships within all of the stores departments.
- Delegated to a team of 40 team members and ensured a healthy employee and customer morale.
0-5 years of experience
- Supervised group of two rides and 25 employees in safe, efficient manner according to Cedar Fair’s Cornerstones (Safety, Courtesy, Cleanliness, Service, Integrity) while providing exceptional guest service.
- Trained new and transferred employees on procedures for attending and operating rides efficiently and safely.
- Assisted in ride operation by performing ride host duties.
- Recognized by leaders as Most Valuable Employee in work group
- Special Project: Update Guest Assistance Guide with additional details for park attractions.
0-5 years of experience
Supervised 4 personnel during the planning, organizing, and implementation of foot patrols in a combat operation
- Conducted vulnerability assessments of fixed installations and took corrective action / made recommendations to mitigate risk resulting in a zero percent loss of personnel and equipment
- Conducted route clearance, improvised explosive device detection and directly escorted command personnel. Managed the fire discipline, fire control, and maneuver of a fire team
- Acted as the tactical site exploitation specialist to link and document evidence found at enemy cache sites
0-5 years of experience
- Effectively led team through enhanced problem solving, teaching, and individual mentoring.
- Developed new techniques and procedures that increased effectiveness by 80%.
- Assigned tasks to various team members to create a more productive work environment.
0-5 years of experience
Developed reports and methods to track the efficiencies through out the department.
- Effectively handle and resolve all escalated calls for the Online Enrollment team.
- Developed and maintained a team to meet monthly goals and department standards.
- Contributed in the hiring process for Online Enrollment Guide positions.
0-5 years of experience
Delegated tasks to Direct Care Staff
- Trained and supervised the work of others
- Attended to health care needs of clients under medical supervision
- Participated in the development of clients’ treatment plan
- Evacuated clients in event of fire or other emergency situations and administered CPR as appropriate in emergency situations
- Made decisions using quick judgment and acted calmly while dealing with critical incidents
0-5 years of experience
Served communities across Southeastern United States with a team of 7 other diverse people.
- Beautified a transitional living facility for troubled youth.
- Helped build and restore several homes with habitat for humanity.
- Fixed database for people with disabilities.
- Maintained and constructed trails at two state parks and one forest.
- Completed weekly progress report and portfolio for my team as an Assistant Team Leader.
0-5 years of experience
Supervision and Leadership
- Learn how to plan, prepare, lead and execute small teams.
- Regularly developed and conducted technical and tactical training of subordinate, peer and superior personnel.
- Managed, counseled and developed subordinate personnel as an Assistant Team Leader or Team Leader for over three years.
- Extensive knowledge in Microsoft Word, Power Point and Office.
0-5 years of experience
- Recognized for excellence in coaching, leading, & growing new hires. Promoted to management leader of Aveda’s second highest grossing retail store.
- Mentored new managers in business strategy & team development.
- Facilitated salon relationships with retail stores to support brand omnichannel development.
- Lead team to achieve exemplary double digit comparative growth for fiscal year at retail location.
0-5 years of experience
- Conducted and managed a team of three Human Intelligence collectors overseeing our area of operation, compiled and written 200+ in depth intelligence reports, and disseminated reports accordingly through various intelligence channels.
- Presented detailed briefings to leadership on Intelligence collected, Intelligence gaps and potential, risks, and threats.
- Responsible for maintaining five thousand dollars’ worth of military equipment and team training.
- Conducted key leader engagements and meetings with local national leaders and subordinates.
- Completed rigorous 20-week Advanced Individual Human Intelligence Training course and 10-week Basic Combat Training course which included both field and classroom instruction.
- Gained map and chart preparation, human intelligence analysis, and computer system skills.
- Trained on how to conduct Human Intelligence debriefings, screenings and interrogations.
0-5 years of experience
Coach and counsel team of fifteen (15) on customer service skills and performance expectations.
- Assist team with professional and personal concerns establishing healthy work-life balance.
- Perform evaluation and performance reviews as needed.
- Facilitated information flow throughout the department to ensure team cohesiveness.
- Participate in weekly training programs to increase individual skills and assignment efficiency.
- Stayed current on current Federal banking regulations, literature, and information.
- Increased company revenues through management of high volume inbound and outbound calls.
- Maintained competitive percentage of reconciliation and collection of high risk accounts.
- Ensured deadlines were met, attended meetings, encouraged, and maintained strong customer relations.
0-5 years of experience
- Selected to serve 1700 hours across the United States in emergency management tasks with the External Affairs Division of the Federal Emergency Management Agency alongside a team of 8 diverse individuals
- Produced commemorative videos for the 10 year anniversary of Hurricane Katrina for internal FEMA events at Region VI headquarters
- Conducted 37 interviews of FEMA and state employees over the course of 12 weeks in Texas and Louisiana, including preparation of different interview settings and conversation tactics
- Responded to public inquiries regarding Ready.gov sent to FEMA Headquarters in DC on behalf of the agency using Salesforce.com platform
- Assisted the Disaster Survivor Assistance team in South Carolina in response to recent flooding
0-5 years of experience
- Prepared breakfast, lunch, and dinner for the hot foods buffet and fulfilled orders as needed
- Responsible for providing orientation to new team members and ensuring they fulfilled OSHA requirements
- Assisted Team Leader in executing grand opening, including hiring 35 team members and supervisors
- Created weekly schedules and food orders for prepared foods department
- Acted as a liaison for our team and the store managers
- Created and maintained manuals for day to day operations
- Administered disciplinary action when necessary
0-5 years of experience
- Assisted in reviewing and confirming patient information before administering shots
- Maintained inventory of clinic supplies needed to administer shots
- Instructed clients about expected reactions, adverse reactions, and benefits and risks associated with the vaccine
- Completed required paperwork and documentation needed to fulfill enrollment requirements
- Worked closely with a multidisciplinary treatment team to set patient goals, objectives, and interventions
6-10 years of experience
Responsible for managing the daily activities of 8 team members including overall performance and compliance with HUD rules.
- Manage and conduct daily program audits and prepare detailed summarizes of audit findings that include corrective actions.
- Monitor overall team compliance for productivity, attendance and tardiness.
- Responsible for assisting with hiring, training and supervising team members.
- Retain knowledge of HUD policies and other Federal, state and local laws related to low-income housing.
- Establish and maintain effective working relationships with Housing participants, landlords and the public.
Assistant Team Leader Duties and Responsibilities
Specific daily job duties for assistant team leaders vary based on their employer and the industry they work in. However, assistant team leaders perform several core job responsibilities no matter where they work, which include the following:
Hire and Train Employees Assistant team leaders assist the team leader in hiring, training, and supervising staff members and sales teams. This includes assigning individual work tasks and assessing employee work performance.
Maintain Property Visual Appeal Assistant team leaders are responsible for keeping the business property visually appealing to clients and customers inside and out. This includes keeping the property clean and organized and attractively arranging promotional displays. Assistant team leaders also monitor employee and personal appearance to ensure it adheres to company standards.
Create Staff Schedules The assistant team leader helps assign employee work shifts and schedule work tasks, meetings, and other events.
Follow Opening and Closing Procedures Assistant team leaders manage business opening and closing procedures, including following all safety and alarm system protocols.
Prepare Bank Deposits Assistant team leaders collect cash and checks from registers and sales teams to prepare regular bank deposits and on-site cash drops.
Maintain Inventory Assistant team leaders monitor inventory and maintain accurate inventory records. They also order new inventory items as needed to replace sold stock.
Interact with Customers Assistant team leaders answer phones and greet clients and customers who walk into the business, addressing any questions or problems they have and finding satisfying solutions to their complaints.
Assistant Team Leader Skills and Qualifications
Assistant team leaders are management professionals who lead employees by example, adhering to all company policies and assisting the team leader at all times. Businesses that hire assistant team leaders look for candidates who display the following essential job skills:
- Leadership skills – assistant team leaders supervise, encourage, and direct other staff members, which requires strong leadership abilities
- Salesmanship – employers seek assistant team leaders who display sales skills or past sales experience
- Customer service – assistant team leaders address customer complaints and greet customers, which requires good customer service and interpersonal skills
- Problem-solving skills – assistant team leaders manage staff problems and daily operations problems, which requires them to have excellent problem-solving skills
- Communication skills – assistant team leaders need strong verbal communication skills to act as a liaison between staff and upper management by answering questions, providing guidance, and making suggestions regarding business sales and operations
- Multitasking skills – assistant team leaders manage multiple staff members and tasks simultaneously, which takes good multitasking abilities
- Computer comprehension – assistant team leaders need basic computer skills to work with various sales and management software programs, including cash registers and spreadsheets
Assistant Team Leader Education and Training
Employers look for assistant team leaders who have a GED or high school diploma. Candidates who have a two- or four-year college degree in retail or business management are strongly preferred by employers, though past work experience can substitute for a formal degree. Assistant team leaders go through an extensive paid training period spanning two to four weeks. During this time, they work closely with the team leader to become familiar with daily operations and the rest of the staff.
Assistant Team Leader Salary and Outlook
Job data from the Bureau of Labor Statistics shows that customer service representatives in all fields earn a median annual income of $32,300, or $15.53 hourly. Assistant team leaders and customer service representatives perform many of the same core job functions. Jobs in this field are projected to grow at a rate of 5 percent through 2026, which is as fast as the average national job growth rate. Assistant team leaders typically receive basic health insurance coverage. This does not usually include dental, vision, or life insurance benefits. In sales-driven industries, assistant team leaders receive a commission bonus in addition to their base salary as a standard job benefit.
Helpful Resources
Use these helpful resources to find career opportunities, strategies, and the secrets to finding success as an assistant team leader in any industry:
American Management Association – professionals in management careers of all types visit this website to find online training courses, read management research materials, and find up-to-date news and event information
The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems – use this book to learn how to handle the common problems faced by management professionals in all career fields and discover successful management strategies for effective leadership
Management Association – learn strategies and tips for managing employees at this website, which also provides training information, career resources, and group benefit options
Management: Tasks, Responsibilities, Practices – this book teaches assistant team leaders and other management professionals how to think like leaders, equipping readers with the skills they need to manage daily operations responsibilities in any industry
Administrative Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
