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Counter Manager Resume Samples
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6-10 years of experience
Promoted to counter manager for underperforming cosmetics counter. Increased sales by 135%.
- Developed sales approach to sell in-store credit card. Recognized as top sales person for exceeding sales quota by 30%.
- Assigned as sales associate for Estee Lauder counter. Exceeded sales goals & new credit applications by 30%.
- Initiated new sales approach at Arden cosmetics counter. Recognized for increasing customer traffic.
0-5 years of experience
Achieved #1 ranking in department through a 12% increase bringing my counter to over 1 million dollars
- Responsible for recruiting, developing, and training Consultants
- Generated additional revenue through off site outreach programs
- Conducted monthly meetings with all levels of store management and my team
- Coached each member of my team to increase individual sales and build customer loyalty
- Promoted to Counter Manager for a 4 million dollar account
0-5 years of experience
Managed and trained Beauty Advisors on product knowledge, set daily sales goals, daily appointments and personal sales goals
- Prepared daily, weekly, monthly sales goals for the counter with a 20% increase for Dillard’s and Chanel
- Organized four successful two day make-up events that produced over $80,000
- Developed the counter and team to a successful 8.9% increase for FY 2013
- Led a daily team of 9 Beauty Advisors and scheduled up to 20 make-up artist for events
0-5 years of experience
Trained and developed associates in product knowledge and to achieve their goals
- Achieved high sales with consultative, value-focused customer service approach
- Displayed a clean and organized selling environment
- Maintained clientele base and built relationships through follow up communication
- Increased annual retail sales volume by 20%
- Recognized as second cosmetics counter in the company with highest sales increase YTD
- Named cosmetics employee of the month 4 times due to Counter Manager excellence
10+ years of experience
Managed men’s and women’s fragrance counters with 3 direct reports
- Achieved company’s prestigious “Pacesetter” award 8 out of 10 years, meaning top 10% sales
- Merchandising model for my counters were adopted as the standard regionally.
- Named to special “A Team” that trained other counter managers and associates who aspired to be the best.
- Within 8 months of transferring to the [company name]store in Branson, MO achieved highest annual sales to date over $475k in woman’s apparel, ranking top 10% of the 45 associates in the store.
- Recognized for aggressively and successfully soliciting new credit applications.
0-5 years of experience
Developed associates, inter-store manager interactions, established and grew net new clientele
- Ensured satisfactory customer service, performance goals and achievements are accomplished by developing, motivating and rewarding employees; provide coaching and training
- Prepared staff schedules, motivated, and inspired staff
- Evaluated sales associate productivity
- Recruited and interviewed prospective job applicants.
- [company name] Outstanding Customer Service Awards
- Top Award for achiving Credit results for Cosmetic Counter
0-5 years of experience
Managed daily operations of a skin care/cosmetics counter. Provided exceptional overall customer service. Maintained inventory levels; ordered merchandise and supplies. Trained and managed employees. Grew sales by developing long-term relationships with customers based on integrity. Managed entire cosmetic department in manager’s absence.
- Received a prestigious “All Star” award for Exceptional Customer Service, 2009
- Achieved a 20% increase in sales over previous year in FY2009
- Increased sales volume by planning and coordinating monthly promotional events
- Established a strong, loyal customer base of repeat customers and client referrals
- Successfully met or exceeded monthly sales goals
6-10 years of experience
Executed counter business plans and expectations while setting and managing staff and individual consultant goals.
- Created and executed action plans based on market calendar to attain goals.
- Executed Counter Merchandising guidelines while managing Consultant hygiene/image standards.
- Created and coordinated store events
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements and inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety while analyzing operational problems (such as theft and wastage) and establishing procedures to alleviate said problems.
- Performed various financial activities such as cash handling, deposit preparation, and payroll.
- Surpassed the initial sales goal and increased the sales goal to 1.4 million dollars
- Employee of the Year; 2010, 2011, 2012 and 2013
0-5 years of experience
Increased sales volume by 70% in less than two months.
- Planned budgets and authorized payments and merchandise returns.
- Hired, trained and evaluated personnel in sales and marketing.
- Planned budgets using advanced Excel spreadsheet functions.
- Scheduled and led weekly department and counter meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
0-5 years of experience
Assist customers with exceptional customer service, beauty techniques and suggest new products.
- Lead a team of four by example to create a positive selling environment through teamwork, so the counter meets or exceeds sales, customer service, and loyalty program standards set by the company.
- Developed and maintain over 300 plus clientele by contacting them to follow up on purchases and invite them to upcoming events
- Recognized as number one in opening new Macy’s accounts as a means of building customer relationships.
- Train, coach, motivate and develop a team of blended Fragrance and Cosmetics beauty advisors to achieve their personal productivity and company goals and objectives
- Managed the scheduling and execution of vendor events and promotions
- Communicated business opportunities that include line performance, stock levels and team motivation/recognition
- Performed daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
0-5 years of experience
Managed the counter by completing weekly stock concerns and creating weekly/monthly sales plans.
- Coordinated and executed successful events.
- Provided excellent customer service and built relationships with customers as well as co-workers.
- Merchandised counter in appropriate and organized manner.
- Followed up with customers daily to insure their satisfaction with service and product.
0-5 years of experience
Launched Coach Poppy (Summer 2010) and Poppy Flower (Summer 2011); achieved the company goals for both.
- Launched Coach Love (Summer 2012).
- Ensured that all business expectations required by Coach were achieved.
- Managed all MK Island promotions.
- Handled launch of Sean John women’s fragrance Impress, even though this was not part of my duties.
- Supervised staff and coverage.
- Maintained replenishment and merchandising for various department locations.
0-5 years of experience
Responsible for a 24% increase in sales after first year and a 17% increase in sales after the second year
- Supervise sales associate to ensure that sales goals are exceeded and maintain appropriate product inventory levels
- Organize sale events and create product displays designed at attracting customers to the cosmetic counter
- Schedule appointments and maintain lasting relationships with customers, while also interacting with in-store customers
- Record and document sales into a point-of-sale system to ensure accuracy in reporting numbers
- Collaborate with account executive to discuss organizational challenges, develop new sales ideas, and to hone sales techniques
0-5 years of experience
Responsible for training 5 beauty advisors every three months.
- Established daily counter goals for each beauty advisor.
- Successfully managed daily, monthly, and yearly goals.
- Generated sufficient counter income to surpass previous counter deficit of $7,500.
0-5 years of experience
Drove sales: 7% increase in 3 months
- Motivated and developed teammates
- Educated and directed teammates regarding company’s goals
- Educated selling teams
- Monitored sales daily and ensured monthly growth
- Ensured excellent standards of customer service
0-5 years of experience
- Planned successful strategies to develop new client base.
- Increased annual sales by 14%. Lead sales team to achieve national “Top Ten Stores to Watch” from Estee Lauder.
- Generated timely reports and forecasts on past and future projects to increase revenues.
- Assisted customers in the proper application of skin care, cosmetics and fragrances.
- Responsible for ordering stock and maintaining show cases using schematics.
- Coached associates in selling skills, product information, technique, and creativity through role -play, recruitment and demonstration.
- Developed daily, weekly and monthly plans dedicated to promotional events to drive sales and to keep clients informed.
0-5 years of experience
Managed fellow staff members and ensure they stay on task at hand along with forming new clients each day
- Ensured my counter reaches daily and weekly goals in sales which includes the calculation and careful observation of numbers every few hours
- Called clients to inform them their particular merchandise is available for pick up along with advise them on any upcoming products or gifts they may want to consider
- Communicated with my assistant manager as well as the district manager on tactics of improving or maximizing our current and future sales
- Made sure proper rapport is exercised between the staff
- Organized the counter so it is visually appealing to the customer
- Trained upcoming staff members on selling, organizing, communicating with clients, and how to reach their daily goals
Administrative Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
