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Crew Scheduler Resume Samples
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0-5 years of experience
Written and composed the crew scheduling manual and handbook for the company and the FAA
- Managed and placed all travel needs for company personal and flight crew
- Interacted with flight operations, pilot and flight attendant crew members, and the chief pilot; coordinated with dispatchers to resolve daily operational issues involving pilot and flight attendant crew members
- Oversaw the scheduling department to ensure employees where compliant with the FAA requirements
- Created schedules and bid lines for flight crew members
0-5 years of experience
Contacted pilots to schedule onto flights based on hours, seniority, and other requirements
- Memorized and applied FAA regulations to everyday processes
- Entered information into the AIMs electronic system
- Completed multiple, simultaneous tasks in a quick and efficient manager
- Maintained relationships with pilots and settled disputes in a professional manner
0-5 years of experience
- Optimized the utilization of pilots and flight attendants to adequately staff all daily flights
- Relayed schedule changes and operational disruptions to crew members in a timely manner
- Monitored and resolved flight crew legality issues in compliance with federal regulations
- Coordinated travel arrangements for flight crews and administrative personnel on company business
0-5 years of experience
Responsible for the safe, efficient and legal utilization of crew resources in coordination with flight operations, dispatch and maintenance control departments.
- Experienced power black-out in office for three days while successfully kept every flight on time with no delays by purchasing technology tools to enable team to use Internet and maintain on-time schedule.
- Researched process for extending crew member’s Visa’s that were going to expire, and created and implemented a new procedure for all SAI crew members to make the process easier and avoid crew member detainment in the future.
- Ensure all crew members’ schedules and trip assignments are in compliance with company policy, as well as FAR and contractual limitations.
- Manage every aspect of crew flight scheduling for 320 pilots including monitoring crew flight times, duty time limitations, preparing and distributing crew lists and overseeing crew check-ins and trip notifications.
- Existing customer abruptly changed schedule for missions, departure and arrival locations for seven days. Rapidly researched and communicated with numerous crew members to assess legal and contractual compliance, confirming new schedule in timely manner.
- Coordinate OE and line checks with the training department to ensure training requirements are met.
- Resolved flight crew legality issues and rest requirements based on appropriate regulatory and contractual requirements.
0-5 years of experience
- Assisted the SOC move from above the Indianapolis International passenger terminal to the current location of company HQ on the northwest side of Indianapolis.
- Was assigned as a coordinator of crew scheduling only three months after beginning employment.
- Was assigned to schedule and manage crews for the first ever flights by the Embraer 170 for United Airlines.
0-5 years of experience
Follow all FAA guidelines to efficiently manage crew members schedules and cover all flights
- Excellent understanding of FAR and RAP regulations as well as the current crew contracts
- Effective communication with flight and inflight management
- Communicate and assist the flight training department with ensuring all crew members are current with all required training
0-5 years of experience
- Scheduled crews for flights
- Daily reports of reserve staff available to fly
- Provided customer to fellow employees and communicated with dispatch on behalf of flight crew
10+ years of experience
- Reduced crew delays, Improved relations between flight crews and scheduling. Helped advanced crew scheduler work trips with flight crews. Charged with scheduling and staffing international Flight Crews for the four national ‘hubs, ‘ including the two largest in the system (over 2,000 employees).
- Maintained accuracy at an elevated level the verification and adherence of all regulations pertaining to, the FAA, APA, APFA guidelines, contracts, and company regulations which included seven languages. Maintaining time slots between all countries of destination.
- Fully trained in all operation systems, including security, safety, ticketing, gates, ramp, and Airport Operations.
- Trained new employees, while developing and implementing new procedures for ramp functions. Trained schedulers on contracts, and FAR’s. Involved in negotiations with Flight groups. Proficient in FAR Part 117
0-5 years of experience
- Ensure the continued compliance of rules and regulations outlined in both FAA and Company Crew Contracts.
- Run Legality reports with Maestro/Flight Deck in order to review and prevent legal issues in reference to Assigned Flying
- Respond to “Can We” emails requesting additional flying, and provide requested Crews to cover said flying.
- Provide updated Itineraries to Crew Members in order to ensure their knowledge of upcoming flying assignments. As well as checking in Crew Members for upcoming flying within a timely manner.
0-5 years of experience
- Maintained and adjusted monthly crew schedules for Pilots and Flight Attendants according to FARs and company policy.
- Responded immediately to operational irregularities and new flying requests to ensure the least impact on the customer and maximum revenue for the company.
- Responsible to ensure each crew member was in compliance with flight and duty time limits and take corrective action if required.
- Entered in sick (and other off duty) calls and return to duty for all pilots and flight attendants in the crew management software system.
6-10 years of experience
Coordinate with the Flight Ops, Ops Center Supervisor, and Dispatch and Maintenance Control departments for the safe, efficient and legal utilization of crew resources.
- Ensure all crew members’ schedules and trip assignments are in compliance with the company policies, and all applicable FARs and contractual limitations.
- Crew open trips or new flight schedules utilizing all tools including but not limited to the monthly transition sheet, within next seven days of operation.
- Coordinate line checks with the training department.
- Monitor crew legalities, flight time and duty time limitations
- Prepare and distributes crew lists.
- Responsible for crew check-ins and trip notifications of all crew members, especially within next 48-72 hours of operations
0-5 years of experience
- Generated effective daily flying programs for up to 50 personnel in compliance with Air Force regulations and other requirements to ensure all flights were comprised of a legal crew.
- Accounted for crew currencies, crew duty hours, and manning limitations in accordance with planning guidelines.
- Processed all crew requests, leave of absence, and required training events.
- Rescheduled and notified crews during delays caused by weather, mechanical issues or any other factors, and scheduled replacements for short notice illness.
0-5 years of experience
- Schedule and notify Flight and Inflight Crewmembers in accordance with Federal Aviation Regulations (FAR Part 121) and Company policies and procedures using available data and reports
- Monitor Flight or Inflight Crewmember’s schedules for irregularities
- Process Crewmember schedule adjustments using automated computer programs
- Arrange for Crewmember hotel and/or transportation if necessary
- Complete other duties as assigned by Crew Services and/or System Operations Leadership
0-5 years of experience
As a crew scheduler I work with the captains and flight attendants to ensure that all open flying trips are covered weather it be from open trips, call ins or cancelled or re routed flights. I am also responsible for running the necessary reports to monitor and help maintain the scheduling operation.
- Microsoft Office (outlook) used daily
- Phone and E-Mail Experience / Communication skills used daily.
- Professional and Courteous Business Etiquette used daily.
0-5 years of experience
Experience with CARMEN Software.
- Experience with AIMS Software.
- Experience with FLIGHT DECK for flight and APIS.
- Experience with New FAR PART 117 Regulation.
- Maintaining up to date manner to ensure that all crewmembers are scheduled within the appropriate CFR regulations
- Assignment and scheduling, of qualified crewmembers to provide maximum safe and efficient crewmember utilization
- Maintaining and tracking all crewmembers flight/duty times
- Responsible for crew movement, transportation, and accommodations
0-5 years of experience
- Perform customer service duties and assist crewmembers over the phone.
- Monitor crew flights and duty times.
- Enter sick call off and other duty calls into Blue One.
- Monitor flight and duty time limits.
- Responsible for preserving the current integrity of all crew member’s schedules by reacting to changes due to weather or ATC delays, maintenance issues, rest or duty requirements, while remaining in compliance with FAR’s and company policy.
- Airport SIDA badge.
0-5 years of experience
Inbound telephone answering
- Schedule pilots and flight attendants to ensure all flights have a full crew
- Monitor legalities to ensure crew members are within FAA regulations at all times
- Monitor notifications to ensure flights depart on time
- Monitor not checked in reports to ensure crew members are on time
- Book pilot and flight attendants positive space on deadheads
- Follow up on sick calls and no shows
0-5 years of experience
- Compiles duty rosters of flight crews and maintains records of crewmembers’ flying time for scheduled airline flights: Prepares flight register which crewmembers sign to indicate their preference and availability for flights and time they wish to be called prior to each flight.
- Computes and logs cumulative flight time for crewmembers and removes crewmember’s name from flight schedule when flying time limit as prescribed by Federal Aviation Administration has been reached.
- Selects replacements from reserve list and notifies replacement when needed.
- Notify crewmembers of assignments, using telephone.
0-5 years of experience
Utilizes multi-line phone systems to communicate with crewmembers and respond quickly in a fast paced call center environment
- Communicates changes to pilots, flight attendants, and various internal departments
- Provides support and assistance to crewmembers in occasional high stress conditions
- Uses multiple linked computer programs to multitask and maintain FAA compliance
0-5 years of experience
Perform with a High level of Accuracy
- Strong organizational and decision making skills
- Multi-tasking in high paced atmosphere.
- Being Familiar and consistent with policies, procedures, Contracts and F.A.R.
- Properly and safely staff all aircrafts.
- Book hotel accommodations.
0-5 years of experience
- Monitor flight progression for pilots and flight attendants.
- Ensure compliance with all FAA Flight/Duty regulations.
- Crew member schedule adjustments, filling vacancies and monitoring crew check-ins. Ability to work well under pressure
- Strong computer skills
- Ability to make quick decisions while working in a high pressure, ambiguous environment while handling multiple tasks
0-5 years of experience
- Ensure all aircraft have adequate staffing
- Ensure all crew members are notified of their assignment or reassignment
- Coordinate with crew members to cover all absences due to illness, duty issue or legality.
- Book all necessary hotel rooms and rental cars for crewmembers.
- Update the Flight Operations System (FOS) with all changes to ensure all departments are aware of any modifications
0-5 years of experience
- Ensure that the appropriate numbers of flight and cabin crewmembers are assigned to the flight schedule in compliance with the FAA guidelines
- Build up assignments for each domicile.
- Coordinate with the training department regarding crewmember training assignments and schedules
- Find coverage if needed
- Carry out specific assignments as may be required by the Director of Operations
0-5 years of experience
- Experience with Sabre/DECS
- Navigating multiple systems and software
- Management and Support Staff of Flight Operations
- Monitored FLIFO/Sabre and help coordinate with the Crew Coordinators to maintain an on-time flight schedule by preventing and minimizing crew delays and misconnects.
- Notifies Crew Coordinator of any potential flight or crew operational conflicts and supports solution development by finding a solution to the conflict.
- Helps conduct shift turnover briefing by providing updates of the current day’s operation, including notifications pending, open flights, irregular operation, schedule validation, reviewing the shift checklist to ensure all responsibilities are complete, and signs off and turns over to following shift during briefing.
0-5 years of experience
Designed, coordinated, and scheduled trip sequences for domestic and internation pilots and flight attendants.
- Managed trip sequences to ensure adherence to Federal Aviation Regulations and Federal Aviation Administration guidelines.
- Worked closely with Airline Dispatchers during inclement weather or mechanical failures to properly reposition flight crews according to Federal Aviation Regulations.
- Peridically sat the team leader desk where I observed all domestic and international transactions and dispositons. I also facilitated all escalated domestic and international transactions.
0-5 years of experience
- Schedule Pilots and Flight Attendants under 14 CFR Part 91, 117, and 121 regulations focusing on crew member flight, duty and rest regulations and planning.
- Coordinate with the training department regarding crew member training assignments and schedules.
- Prepare monthly crew bid schedules or build up assignments for each domicile.
0-5 years of experience
- Track and document the new hire Crew Schedulers process
- Ensures that all flights are covered with the necessary crewmembers
- Knowledge of Pilot and Flight attendant contracts
- Reroute/reschedule crewmembers due to any unexpected event
- Book airline reservations for crewmembers
- Exercise best judgment to ensure all flights are covered
0-5 years of experience
Ensures flights are properly staffed with various different crews to meet FAR requirements for domestic and international passenger and cargo flights.
- Book commercial flights for efficient routing and cost savings.
- Monitors ground and loading delays to ensure proper transportation and hotel reservations if needed.
- Experience with AIMS, SABRE, and CTC ticket exchange.
0-5 years of experience
- Worked under high stress while completing daily responsibilities.
- Used Microsoft Office and other computer programs to navigate employee schedules.
- Excelled at using problem solving skills to overcome problems that arise during daily activities.
Crew Scheduler Duties and Responsibilities
A crew scheduler’s duties can vary depending on their employer, but we analyzed online job postings to identify the following core duties and responsibilities:
Prepare Schedules
The primary responsibility of crew schedulers is to prepare schedules for airline crews, which include pilots and flight attendants as well as dispatchers and other ground-based personnel. They must examine diverse criteria such as plane capacity, seniority, sick and holiday leaves, and employee preference, then send out finalized schedules as printed lists.
Handle Adjustments
Harsh weather, mechanical disruptions, and unexpected sickness among crew members are common incidents that cause flight delays. Crew schedulers must adapt to these situations and update schedules accordingly. In addition, they must notify airline staff about any issues or changes in a timely manner.
Monitor Flight Operations
Crew schedulers monitor flight operations, tracking a plane’s progress and recording the amount of time crew members work so as not to exceed duty time limitations. It’s also their job to make transportation arrangements and book hotel reservations for flight crews.
Assist with HR
Attendance and timekeeping are two more job duties that crew schedulers take on, since they process vacation requests and leaves of absence and follow up on crew members with attendance problems. Alongside these issues, they collaborate with the HR department to conduct trainings and line checks.
Ensure Compliance
When assigning tasks and schedules, crew schedulers must ensure that all flight processes are in compliance with federal industry regulations, department policies, and contract requirements. They may create a crew scheduling manual and write legality reports that detail transgressions and suggestions for avoiding them in the future.
Crew Scheduler Skills and Qualifications
Crew schedulers are tech-savvy multitaskers who can make complex decisions even while under pressure. They highly value compliance with regulations, and they excel at critical analysis. Employers look for crew schedulers who have the following skills:
- Knowledge of airport operations – crew schedulers must be knowledgeable about airport operations, common issues, and schedule planning. On a practical level, they should be comfortable using complex, multiscreen software
- Decision-making – from choosing crew members for specific flights to dealing with delays, crew schedulers make several important decisions every day, and they should be capable of standing by these choices and communicating them to other staff
- Problem-solving skills – crew schedulers often face real-time problems that require immediate resolution, so they should be critical thinkers who can gather information from other staff and pinpoint an efficient solution even under pressure
- Multitasking – it’s important for crew schedulers to be good at multitasking and maintaining focus even as they oversee several ongoing flights and crew members simultaneously
- Interpersonal skills – whether they’re providing updates or assisting in high-stress situations, crew schedulers must cultivate good working relationships with crew members, especially those whose schedules they manage
Crew Scheduler Education and Training
Most employers require crew schedulers to have a high school diploma or GED at minimum, but candidates with a degree in aviation are strongly preferred. Those with at least one year of experience in aviation operations, especially crew scheduling, are at an advantage. All crew schedulers receive on-the-job training, which varies based on the company and how much education and experience the candidate already has.
Crew Scheduler Salary and Outlook
PayScale reports that crew schedulers earn a median yearly income of nearly $46,000. The lowest 10th percentile of crew schedulers receive $34,000, and those who earn the most make over $76,000. The Bureau of Labor Statistics (BLS) predicts that jobs in transportation and material moving, which includes crew schedulers, will grow 6 percent through 2026. A major cause is the increased need for travel and transportation of goods and materials due to globalization.
Helpful Resources
If working as a crew scheduler sounds like a good fit, check out this curated list of career resources:
International Air Transport Association – IATA is a major trade association for airlines all over the world. Its website features economic reports, published articles, policy documentation, upcoming industry events, and diverse training programs
Airline Operations and Scheduling – clear and well-structured, this book takes a solution-oriented approach to airline operations and scheduling by presenting various optimization models and illustrating how to apply them through examples and case studies
Flight Global – owned by an analytics company that specializes in aviation intelligence, this website offers daily articles that cover airlines, fleets, networks, and finance, complete with figures and statistics, on its “News and Insights†page
Airport Operations – for a broad overview of operational functions, crew schedulers can turn to this book, which addresses airline scheduling, ground handling, safety management, sustainable development, and other topics
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
