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6-10 years of experience
Maintained curriculum content for multiple organizations using Plateau/Success Factors LMS
- Provided ongoing training data analysis for Learning & Development leadership team
- Member of end user support team
- Managed, scheduled and coordinated onsite/offsite training for site personnel
- Led marketing initiative for annual training calendar, significantly increasing site training attendance
- Facilitated creation, revision and maintenance of training material content
0-5 years of experience
Developed and implemented job specific curriculums based on the results of needs analysis and executive goals
- Managed all operational activities of the training center, increasing productivity and usage
- Evaluated and improved all learning content based on specific business needs
- Developed 20 online courses, 15 videos and 10 instructor-led trainings with a very limited amount of resources and tight deadlines
- Conducted a variety of Learning and Development programs (New Hire Orientation, Safety, Compliance, Leadership, etc.) involving over 1000 employees
- Designed presentations, webpages, classes, courses, and podcasts for meetings and online use
- Worked with executives to develop corporate training strategies and initiatives
- Saved the company over $50,000 per year in training costs by developing content in house
6-10 years of experience
Managed learning curriculum content for several onsite organizations via Plateau/Success Factors LMS
- Created ongoing training data analysis for Learning & Development leadership team
- Member of end user support team
- Managed, scheduled and coordinated onsite/offsite trainings for site personnel
- Created and managed marketing initiatives for annual training calendar
- Facilitated creation, revision and maintenance of training material content
0-5 years of experience
- Updated and enhanced administration of the Controlled Document Repository of SOPs and Department Policies
- Identified deficiencies in the e-learning distribution and developed function-specific curricula, improving volume of training to role-specific requirements
- Worked in partnership with the corporate LMS corporate training team as a classroom instructor
- Collaborated with manufacturing, distribution, and finance to audit and track return-on-investment sales and costs of retaining mature products globally, resulting in 10-15% cost savings annually
- Supported the development and data input and management for the launch of the Global Labeling Portal containing all worldwide product labels resulting in an Award for Excellence
0-5 years of experience
Implemented Oracle Taleo Learn LMS and developed business processes for sub-administrators.
- Developed and implemented training for sub administrators
- Created SCORM online courses utilizing Storyline for deployment on LMS
- Configured ILT and online training
- Created compliance and ad-hoc reports
- Managed end user support
0-5 years of experience
Technology charter school utilizing project-based learning for an integrated educational system of high standards
- Managed and administered Instructure Canvas Learning Management System (LMS).
- Created new user accounts, configured and merged classes for all instructors, and completed user trouble tickets in Zendesk.
- Taught Introduction to Computer Science, Mobile App Development, AP Computer Science, and A+ Hardware Certification classes to middle and high school students.
- Created curriculum for a fast-paced, project-based learning environment.
- Developed curriculum to teach project management to students using open source PM software, ProjectLibre.
0-5 years of experience
Supported the Content and Curriculum team in the migration of content from Plateau LMS to SumTotal LMS.
- Created and developed training documentation for back-end implementation of SumTotal LMS utilizing WebEx.
- Managed and conducted on-site training classes for new LMS administrators for 7 entities within [company name], using a blend of instructor-led, job aids and online learning.
- Created and maintained 20 SCORM-formatted eLearning courses using ADDIE methodology for all entities on SumTotal LMS utilizing Articulate and Captivate.
10+ years of experience
Trained staff and educators in software applications, learning management systems, web based applications and computer care and use.
- Created purchase orders, place orders, manage computer, software, and equipment inventory.
- Managed web page presence in HTML and CMS.
- Implemented and facilitated state-aligned online training for educators in northern Michigan. 21 Things for 21st Century Educators utilizing Moodle LMS.
0-5 years of experience
Lead Learning Management Specialist/Talent Management System (LMS/TMS) Administrator supporting Dept of Veteran Affairs, Veterans Affairs Learning University (VALU)
- Created and manages 43 developed training courses, resulting in over 8000 scheduled offerings and 22000 completions.
- Oversees 8 LMS/TMS administrators, providing training, mentorship, and troubleshooting solutions on the Plateau LMS/TMS
- Provided the technical writing for training Request for Proposals (RFPs) in regards to instructional design
- Managed a team of instructional designers resulting in ITA’s first e-learning course development resulting in the successful completion of two courses for the Virginia Ship Repair Association.
- Developed ITA’s Instructional Style Guide for all training projects
- Developed numerous learner-centered e-learning courses
- Worked closely with internal and external customers
- Expertly consulted and solved complex learning solutions including: identifying client training needs, successfully used performance consulting to analyze data and identify root cause to determine appropriate learning solutions.
6-10 years of experience
- Curriculum Development: Develop New Hire, Continuing Education trainings and tests for all internal and external lines of business and sites.
- Skillport and Moodle LMS Administrator: Responsible for overall management, development and how to use training for the Care organization.
- SharePoint 2010 Administrator: setup, configure and support multiple team sites.
- Generated and pushed weekly and monthly detailed reporting of LMS agent activity broken down by supervisors, line of business and location to stakeholders.
- Project Management: Manage team of 12 SME’s working on various projects assigned by stakeholders. Oversaw day-to-day operations of projects and identified multiple courses of action and provided tailored solutions to meet company needs.
0-5 years of experience
Oversee the design and development of online courses using Instructional System Design to ensure instructional soundness of curriculum and project management tools and practices. Manage and administer the Company’s learning management system as well as Online Virtual Library. Act as a consultant to internal clients regarding learning solutions.
- Leading 21 CFR Part 11 compliant learning management system acquisition and implementation
- Assisted FDA team in planning for regulation implementation
- Designed and developed virtual library
- Completion of management/professional online courses
- Successful implementation and launch of LMS in November 2008
0-5 years of experience
Responsible for the design, development and evaluation of training curriculum incorporating functional, technical and business processes for all customer roles in the use of company products/services. Text to speech specialty through DNS.
- Trained a successful field sales team and showed 15% growth in POS.
- As Product Team member, interfaced with Product Manager, Sr. Sales/Retail Account Manager and engineering to conduct needs assessment, design role-based learning objectives, and training approach.
- Collaborates with Application Training Specialists and Project Managers to develop instructionally sound curriculum with relevant workflow and business process.
- Participated in sales and proposal presentations in addition to completing ongoing team account activities. Possessed product and user business process knowledge.
- Extensive experience with Project Management. Implemented various learning initiatives for the development of employees and customers.
- As needed facilitated technical training for the field and the global team.
- Developed eLearnings/Podcast/ and other Mobile solutions for national field sales force.
0-5 years of experience
Provided human resource leadership support for Government and Commercial Divisions.
- Managed annual performance reviews for 96% on time completions
- Experience investigating and resolving employee relations issues
- Responsible for directing performance management, salary planning, learning & development, employee relations and recognition programs for 300+ employees
- Facilitated new leader assimilations and team building activities
- Assisted the business unit in achieving their goals by identifying human resources and organizational development issues
0-5 years of experience
Managed learning operations and Learning Management System (LMS) administration.
- Developed the LMS Administrator & Registrar role to meet demands of an expanding Learning business which led to greater ability for the organization to focus on Learning sales and marketing.
- Coordinated the effort to select a new Learning Management System. Vetted potential systems and vendors to select a viable solution to meet business requirements.
- Automated and expanded reporting capabilities for the business leading to increased functional data used for business development.
0-5 years of experience
Analyzed faculty performance needs related to the teaching and learning mission of the college
- Provided technical support and instructional design and delivery expertise for online, blended, and face-to-face
- Led webinars and face-to-face workshops introducing effective pedagogical practices to support online and blended learning environments
- Created training materials and job aids for Blackboard, Respondus, and Breeze
0-5 years of experience
- Built web based training and learning materials in the SuccessFactors LMS.
- Managed curriculums and learning assessments, created knowledge checks and surveys, and arranged user-learning plans
- Completed weekly, monthly and ad hoc reports pertaining to the user and learning item data.
- Produced, documented and improved team processes, standards, and best practices.
0-5 years of experience
Continuously provided a high level of sales and product support.
- Responsible for communicating the status and updates to current customers.
- Independently coordinated multiple tasks that require immediate completion.
- Created and demonstrated online learning plans with the Learning Management System.
- Generated reports using Microsoft Office and Learning Management System.
- Designed and presented cost analysis proposals.
- Pursued and maintained all new major and national business accounts.
- Maintained effective business relationship with executive level clients.
0-5 years of experience
Created, updated, supported, and maintained computer based training on SumTotal LMS.
- Responsible for creating testing methods and evaluation techniques (tag), troubleshooting systems problems, and communicating with support personnel, customers, and managers.
- Scheduled courses and created compliance reports in the Pharmaceutical industry.
- Provided technical support for CBT usability.
- Functioned as creator and author/administrator for SharePoint team sites and corporate web pages.
- Coordinated with producers and designers, generating content feeds for use on partner web sites.
0-5 years of experience
Coordinate and provide logistics for national training implementation which includes: sales training, management skills training
- Administer assessment tools (e.g. Fasttrack, Ninethhouse Development), including updating and scheduling participants; sending out notification to managers
- Created, managed and implemented a companywide training calendaring system for all PPS employees to view
- Manage logistics for local and out of state learning events; WebEx’s; provided technical support.
- Track training related compliance requirements and maintaining training databases
- Coordinate and manage all aspects of large company-wide conference calls and webinars; provided presentations for LMS implementation
- Negotiate and manage vendors, implement contracts, track expenses and pay invoices, handle budgets
- Familiarity with social media, digital advertising and social networks
0-5 years of experience
In charge of managing multiple customer- and internal-facing portals and over 50,000 users
- Involved in the researching, planning, and releasing of Oracle Taleo Learn Cloud Service features
- Accountable for providing updates, system information, training, and reports across the company
- Led internal users group to implement best practices, technical support, and web site updates
0-5 years of experience
Administered Tyco LMS globally.
- Responsible for overall project management of high priority Distance Learning Programs, requiring successful partnering with senior management.
- Designed, implemented, and maintained all Distance Learning programs.
- Extensive knowledge of Generation21 Learning Management System.
- Administration of department’s servers including Distance Learning Server, Web Servers and File Servers.
0-5 years of experience
Supported learning, educational development, systems and projects for the HR Technology group at Corporate and regional offices worldwide.
- Served as technical expert on system projects including upgrades, new functionality, application integration and systems/software interface
- Managed issues and risks associated with the SumTotal applications
- Participated in global eLearning strategic initiative, updating information on system impact
- Managed stakeholder relations and set expectations, fulfilling client needs
- Developed training curriculum, classroom learning activities (ILT) and elearning activities (CBT) based on ADDIE Instructional Design principles
- Developed user and administrator documentation in multiple formats
- Formalized best practice and established standard operating procedures (SOP) and processes for regional learning administrators
0-5 years of experience
- Implemented Learning Management System (LMS) for Company-wide utilization.
- Coordination and administration of all training nationwide.
- Conducted small-group training sessions on e-Learning utilization.
- Communicated learning offerings via intranet and assisted users with the enrollment process.
0-5 years of experience
- Designed and developed training program, course outlines, and job aids.
- Worked closely with other department(s) as needed to ensure training deliverable meet customer needs.
- Conducted needs analysis and defined learning objectives
- Completed daily tasks such as developing and sending status reports, responding to customer questions, publishing courseware to the learning management system.
0-5 years of experience
- Managed all of [company name]’s charity efforts for Kid’s In Distress including awareness, volunteer recruitment, fund-raising, and leading volunteer events
- Facilitated timely delivery of the Walgreen’s Train the Trainer course to all Walgreen’s Managers
- Trained all Administrators and addressed all questions pertaining to the My Learning World learning management system for [company name]
- Maintained web based training courses through the learning management system, including creation of course in system, registrations and cancellations, tracking and reporting, and closing out the course ensuring accurate records and compliance
- Coordinated logistics for all HRD-initiated training events and related meetings, including materials, equipment, facility, catering, lodging, and any evenings out for the group
- Identified, selected, and maintained relationships with vendors, serving as primary contact and addressed all concerns regarding accuracy, timeliness, billing, and service
0-5 years of experience
Assisted the Project Manager in the development and production of change management strategies and deliverables throughout the corporation’s Learning Management System upgrade project
- Supported Training and Certification functions for the Financial Systems Department
- Successful development of Change Management strategies (communications, training, leadership engagement) for technology/process implementation
- Development of training strategies for process, technology and behavior changes-including instructor-led training, on-line training and go-live support strategies
- Identified potential people-side risks, anticipated points of resistance, and developed specific plans to mitigate or address the concerns
- Created Web-based training modules using both Articulate & Adobe Captivate, developed training curriculum, and coordinated course schedules across multiple states
- Managed the CPE Certification requirements of new course offerings to adhere to license guidelines
- Development and successful execution of training strategy to transition nearly 1100 Constellation employees onto Exelon’s Financial Systems during the corporate merger
- Support 3900 employees through the TAP Competency Center who use multiple financial systems
6-10 years of experience
Developed various online courses for the Clinical and non-clinical staff
- Managed students & student groups at the local level for 1000+ end users
- Maintained various import data from the LMS
- Managed the CE Credit management function
- Managed learning events, assignments, competency assessments and reports
- Conducted department administrator training
- Developed, coordinated and evaluated the educational programs /presentations for the staff and patients
- Functioned as a liaison with the administration and departmental representatives in planning educational opportunities for the hospital employees
- Performed the role of Super user during the implementation/upgrade of various clinical systems
0-5 years of experience
Support and Assist all Executive levels in all e-learning initiatives.
- Maintained, Scheduled, and administered all virtual instructor led training through Webex.
- Conference call with facilitators and Instructional designers to provide exceptional presentations for virtual instructor led courses. Update and re-create presentations. Assist in preparing participants of training.
- Test new e-learning courses, Loading and unloading of all AICC and Scorm e-learning modules in LMS.
- High Customer service, assisting all end users with e-learning courses. Assist end users in the understanding of required courses, policy requirements of company, and completion of courses in LMS.
- Reporting, Adhoc reports, tracking, enrollments, and data migration and updates in LMS.
10+ years of experience
Created and developed 508 compliant web based courses utilized by 5,000+ employees
- Created and developed training simulations using Adobe Captivate versions 2, 4, 5.5 and 6
- Created and developed e-learning with audio voiceover using Captivate 4 and 6
- Provided administrative capacity for scheduling, troubleshooting and managing learning plans within an enterprise environment via Success Factors LMS capabilities
- Created functional documentation from technical specifications for SAP application rollout
- Implemented e-learning standards for online courses using ADDIE concept
- Developed e-learning training modules from conception using various e-learning/media authoring tools (Captivate, Dreamweaver, Flash), and published through Plateau Learning Management System (LMS)
- Developed and maintained 508 compliance checklist
- Designed and developed websites and web based training for SAP courseware using Adobe Captivate/Dreamweaver platform
- Implemented/developed online tutorials and training simulations in accordance with 508 compliance standards
10+ years of experience
Created and developed 508 compliant web based courses utilized by 5,000+ employees
- Created and developed training simulations using Adobe Captivate versions 2, 4, 5.5 and 6
- Created and developed e-learning with audio voiceover using Captivate 4 and 6
- Provided administrative capacity for scheduling, troubleshooting and managing learning plans within an enterprise environment via Success Factors LMS capabilities
- Created functional documentation from technical specifications for SAP application rollout
- Implemented e-learning standards for online courses using ADDIE concept
- Developed e-learning training modules from conception using various e-learning/media authoring tools (Captivate, Dreamweaver, Flash), and published through Plateau Learning Management System (LMS)
- Developed and maintained 508 compliance checklist
- Designed and developed websites and web based training for SAP courseware using Adobe Captivate/Dreamweaver platform
- Implemented/developed online tutorials and training simulations in accordance with 508 compliance standards
6-10 years of experience
Served as system administrator of HealthStream Online Learning Center (LMS) for 3800 associates.
- Created courses for departments, maintained associate accounts, produced daily, monthly, and annual reports, provided troubleshooting assistance on any issues, and partnered with IT department to update feed to include associate and department updates.
- Produced compliance spreadsheets to ensure all courses were assigned appropriately, and developed communication processes and procedures to ensure maximum compliance.
- Provided high-level administrative support to four learning development staff members, and communicated with department leaders regarding course creation.
- Performed assorted administrative tasks, including data entry, creating PowerPoint presentations, Word documents, and Excel spreadsheets, producing expense reports, managing databases of leaders and healthcare workers, maintaining multiple calendars, scheduling meetings, making travel arrangements, and managing vendor and venue list.
- Designed and administered Zoomerang Surveys for peer reviews as well as HealthStream Administrator Training to Nursing Educators.
- Coordinated and facilitated system-wide Human Resources Development (HRD) course offerings, including organizing materials and data, writing contracts, scheduling speakers, and securing venues, facilitators, catering, and decor for classes and symposiums.
- Managed Five Star Welcome New Hire orientation program, and streamlined program from two days to one.
- Facilitated quarterly and ad-hoc Crucial Conversations Classes for specific departments.
- Developed processes for year-end closing of HealthStream mandatory courses and for tracking completion of Onboarding Regulatory courses and Ambassador Program for all new associates
- Maintained a comprehensive resource library of industry publications and training materials.
0-5 years of experience
Responsible for managing all aspects of the company’s LMS for 9,000+ employees to ensure the integrity of the training data, such as user security and technical requirements. Establish policies and procedures related to the input of data and information into the LMS.
- Completed a system upgrade of the LMS into the ROD environment with SumTotal.
- Created processes and database structures to report all training activity as needed.
- Test and implement new LMS enhancements as needed for organizational needs.
- Problem-solve and train system administrators and end users.
- Upload, create, and maintain learning activities on the LMS.
6-10 years of experience
Responsible for scheduling training classes, data entry of training records, and helping ensure compliance of FDA Quality requirements for over 800 employees.
- Assisted employees with technical issues surrounding self-paced courses.
- Generated reports used by managers and supervisors throughout the facility to help ensure employee learning plans and training requirements are met.
- Handled the paperwork associated with revisions made to quality controlled standard operating procedures, work instructions, training guides and forms.
0-5 years of experience
- Supported global regulatory compliance training program activities and initiatives according to company Standard Operating Procedures (SOPs) and 21 CFR (Code of Federal Regulations) Part 11 guidelines.
- Served as lead trainer for R&D employees in North America on the company’s enterprise learning management system (LMS).
- Scheduled and provided weekly training sessions across North America for new employees or for local employees requesting access to the training database.
- Created new user IDs, assigned access levels, and maintained user accounts.
- Provided level 1 technical support to end users across North America.
- Used the learning management system to assign curriculum and other requirements to end users.
- Performed document control activities in the learning management system as well as the Archive database such as version control of documents, the uploading of employee confidential credentials and training documents, and the electronic indexing of documents to be filed in the controlled document room environment.
- Provided information and support during regulatory FDA inspections.
0-5 years of experience
- Designed report queries and templates assisting in decisions for best practices
- Analyzed department metric needs and developed management dashboards
- Monitored goal thresholds and advised for training compliance
0-5 years of experience
Provided technical support to LMS end users
- Wrote test scripts, SOPs for GXP training
- Facilitated Pathlore training classes including new employee orientation
- Performed gap analyses using Crystal Reports
- Prepared written training materials/job aids
- Responsible for up-to-date knowledge and current trends on training
0-5 years of experience
Provided technical support to LMS end users
- Wrote test scripts, SOPs for GXP training
- Facilitated Pathlore training classes including new employee orientation
- Performed gap analyses using Crystal Reports
- Prepared written training materials/job aids
- Responsible for up-to-date knowledge and current trends on training
0-5 years of experience
Manage the design, development, and delivery of interactive, synchronous, and asynchronous training modules to an audience of 15,000 clinicians.
- Design and implement processes and procedures for eLearning instructional design and development, including needs analysis, storyboarding, Learning Management System deployment procedures, standardized project templates and standards compliance (SCORM).
- Develop and deliver precise, informative, and engaging html-based correspondence (monthly calendar, weekly newsletters, daily notifications) via an external email marketing platform to a nation-wide audience.
- Research and procure components for creation of national web-based Learning Portal (e.g., LMS, Website add-ons, Web conferencing tool)
- Manage daily operation of LMS activities, including creation of virtual classrooms, event management, user/group enrollments, reporting, and media content.
- Design and develop effective user-facing tests, surveys, evaluations, and certificates.
- Produce comprehensive customized reporting of learner feedback/outcomes.
0-5 years of experience
- Developed the TWC Learning Management System for the East Region’s training and development department within Human Resources.
- Responsible for conducting “Train the Trainer†classes in a classroom environment throughout the East Region on requirements of the TWC Learning Management System and related policies, procedures and processes to include managing registration and activity rosters. Designed and administered evaluations.
- Responsible for auditing, compliance training, monitoring data integrity, editing data and records to ensure accuracy and preparing both division and regional reporting on a timely basis.
- Manage specific projects as determined by HR Senior Leadership Team and Participate in functional and cross-functional initiatives.
- Reviewed and evaluated training programs to determine viability.
- Provide consistent HR support to clients on day-to-day issues and inquiries, and answer non-routine requests for information and policy interpretation.
- Coordinated, trained and monitored data entry with division and region trainers and assisting in end user training of LMS.
- Worked with corporate L&D LMS personnel to insure that all required regional, corporate and division specific training courses are properly entered and maintained.
- Managed educational reimbursement program for the region.
0-5 years of experience
Technical administrator for web-based learning management systems (Plateau), specifically developing, maintaining and assigning learning curriculum for employees, creating and managing user accounts, defining security roles, creating registrations, uploading courses
- Configure and troubleshoot LMS to ensure LMS stability and provide prompt resolution of user queries, while liaising with LMS DBA and IT as needed
- Write test scripts and perform functionally testing for application upgrades
- Create and run reports as needed for Compliance, Departmental and Government regulated audits, serve as main contact for FDA audit related queries
- Create and update LMS user training materials and administrator processes as needed
- Create, perform quality checks and troubleshoot content created issues using PQE (Plateau Question Editor), Articulate, Captivate and FlashForm
0-5 years of experience
- Performed course administrative tasks including equipment setup, scheduling, enrollment, reporting, entering and maintaining training records
- Communicated with learners including sending information about pre-work, prerequisites, course evaluations, post-course activities, and responding to questions about schedules, enrollments, etc.
- Reconciled purchasing card, process invoices and purchase orders for training materials and supplies
- Assisted students with travel arrangement – as needed
- Scheduled internal and external students and facilitators
- Coordinated and updated new course training plan and schedule
- Assisted with launching of new Learning Management System for [company name]
- LMS Administrator for [company name]
0-5 years of experience
Responsible for entering and maintaining data associated with BMS internal training events
- Creates, updates and revises data within the LMS (Plateau) for instructor-led and online courses
- Establishes and meets internal Service Level Agreements to provide quality support to projects and clients
- Create and distribute learning reports based on client requests and support internal/external compliance audits
- Manage inquiries received from clients and escalate issues as needed
0-5 years of experience
- LMS Administrator for Prudential Financial Services.
- Created online courses, assessments, curriculums for client.
- Troubleshoot and corrected issues.
- Point of contact between Prudential and [company name] for support issues, training initiatives and customizations.
0-5 years of experience
- Designed signage, banners, flyers, and logos for print and web projects as well as corporate conferences.
- Collaborated with creative team to design and produce computer-generated artwork for marketing and promotional materials.
- Created and managed brand identity both global and local, across multiple mediums and markets.
- Successfully translated subject matter into concrete design for newsletters, and monthly magazines. Created design theme and graphics, for presentations, training videos, and produced manuals and educational materials for newly hired employees and freelance designers.
- Initiated diagnostics and troubleshooting efforts to resolve system issues.
- Developed online learning and training curriculum; tested courses before distribution to system users.
- Managed custom groups and web pages for employees and system users.
- Created daily and quarterly reports.
- Crafted user guides to educate users on how to properly utilize systems.
0-5 years of experience
Leader Led Training for 1200 call center employees including Sales, Customer Service, and Finance.
- LMS Implementation and Administration (SumTotal) for the management of training program, registration, assignment of courses, creation of reports for data extraction on all employees performance and development in call center. Use of reports for training management to track completions, performance, training effectiveness. Population of data and database maintenance.
- Providing technical and functionality support for LMS to all users.
- Performance calibration for creation of new courses to improve employee performance. Duties included; task analysis, performance analysis, needs analysis and appropriate course creation to address issues.
- Creation of Courseware such as the Sales and Customer Service training manual and task aides.
- Instructional Design and training management for training program including obtaining of needed materials, classroom design, scheduling and organization of courses.
- Creation of CBT/WBT ELearning courses using Camtasia, Flash, Captivate and MS Office for courses available in a convenient delivery.
10+ years of experience
Analyze training records for gaps and provide reporting to employees, managers, and senior management.
- Develop training materials and provide training on Microsoft Office and other applications.
- Administer Learning Management System, corporate compliance training system, corporate library and corporate tuition reimbursement program.
- Lead LMS, Compliance, and Adobe Connect system implementations from start-up to day-to-day administration
- Initiate, develop and lead Career Develop Paths project for employees in other departments
0-5 years of experience
Conduct effective on-the-job (OJT) training for Major Group and National Alliance Membership
- Provide effective training for the Group and Individual Claims and Customer Service curriculum
- Develop effective training programs (review, evaluation, modification, design, development, and implementation of new or existing programs)
- Perform administrative duties timely as assigned (monthly reports, LMS functions)
- Complete work leader activities (assisting the training manager in communicating assignments and providing feedback to staff)
- Perform all LMS administrative duties including registering new employees and keying class rosters
- Receive, respond, and manage all email inquiries and help tickets
- Aid and assist all external agents and clients with all LMS related issues and training.
0-5 years of experience
Responsible for many aspects of Training, Documentation Control, LMS Administration, and Consent Decree in the R&D department.
- LMS Administration of ComplianceWire for R&D.
- Inspection of data entry into ComplianceWire to ensure data entered is in compliance with SOPs.
- R&D Training liaison between R&D and McNeil.
- Process Improvement.
- Development of e-learning course to ensure user completes training to meet FDA expectations.
- Conduct Final Assessment for Qualified Training Candidates ensuring any education is conducted by a Qualified Trainer.
- Provide guidance and ensure R&D is complying with Consumer Training Standards and Processes.
- Participation in Training COP, Training Curriculum Committee, LMS Administrator Committee, and QSE 3 and QSE 7 meetings.
0-5 years of experience
- Partner with business groups to drive project management during design, testing and implementation phases of Cornerstone OnDemand LMS.
- SME in Cornerstone OnDemand system functionality for LMS implementation throughout the Corporate, Bakery and Restaurant concepts.
- Liaison between vendors, IT, and business groups inside The Cheesecake Factory working to resolve program issues.
- Establish and maintain the vendor/customer support relationship; recommending improvements to methodologies in order to more effectively deliver requirements and support the system.
- Develop and manage the LMS reporting for the business, analyzing training tracking needs of multiple functional groups to drive consistency, standardization and process simplification in content development and delivery.
- Develop, coordinate and deliver quality assurance test scenarios for cross-functional system testing.
0-5 years of experience
Assistant Project Manager for SuccessFactors SaaS LMS implementation across the USA and Canada
- Partnering with Learning Organizations ELS and NAO as well as HR and IT to scope new projects
- Assisting in course testing (QA), Uploading courses to FTP
- Course developer using Lectora, Articulate and other tools
- Working with other HR Systems on updates and configurations
- Implementation Support for Success Factors (content migration, technical design)
- System configuration from OLM to SuccessFactors
- Maintaining and archiving all training in the system
- Lead administrator in charge of level 2 technical issues and resolution
- Oracle Learning Management System Administrator
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Lms Administrator
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
