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Office Specialist Resume Samples
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6-10 years of experience
Supported the Juvenile Division of the Probation Department. Transcribed correspondence, court reports, forms and specialized legal documents from drafts, notes, dictated tapes, or brief instructions, using a word processor terminal. Proofread documents for accuracy, completeness, and compliance with departmental policies and regulations.
- Typed motions, petitions such as probation violations, and other legal documents for filing with the court. Submitted copies of filed documents to the public defender and district attorney offices as necessary. Notified clients of probation violations filed with hearing date and time via mail.
- Reviewed Juvenile Contact Reports (JCR) and, at the direction of the probation officer, requested police reports from police departments as noted on the JCR and prepared a request for a petition to be filed by district attorney.
- Entered and retrieved data to prepare a variety of court reports and other specialized legal documents using the Juvenile Case Management System, and reviewed such documents for accuracy. Also updated system with orders from the court. Accessed statewide networks for information and resources.
- Performed a variety of other office administrative support, such as arranged for office equipment repair, kept reference materials up to date, restocked and organized office supply storage, sorted and distributed mail, and made service calls for building maintenance and repair. Answered and screened telephone calls and directed calls to the proper persons or personally handled them. Assisted visitors, collected restitution payments, fines and fees from clients and processed daily money transmittals. Operated standard office equipment. Responsible for opening and closing the office daily.
- Performed other duties as assigned.
0-5 years of experience
Answers and transfers heavy incoming telephone traffic while maintaining a polite, consistent phone manner using proper telephone etiquette
- Set, change, or cancel appointments for the clinic’s 4 in-house physicians; assists with the appointment overload scheduling of 10 additional physicians at 2 off-site locations
- Registers new patients and updates existing patient demographics by collecting patient’s confidential information including specialist medical diagnosis and patient correspondence
- Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patient and medical staff
- Responds to patients, prospective patients, and guest inquiries in a courteous and timely manner
- Processing and distributing patient payments; verifying patient insurance
- Managing all outgoing patient medical records in accordance to the law
- Maintaining and updating the doctor’s schedules
- Creating and distributing interoffice documents and organizing in office functions and luncheons
0-5 years of experience
Conducts daily banking to balance all cash drawers that have been used the previous day
- Communicates with HQ and management in regards to any discrepancies in daily banking
- Coordinates and conducts daily membership entry and tracking
- Perform miscellaneous tasks as requested
0-5 years of experience
Performed all front desk duties, i.e., answered phone calls, faxed, filed, copied, and referrals
- Scheduled appointments and verified insurances
- Coding and Billing
- Data entry, registered new patients and created new patient charts
- Called in prescriptions to pharmacies
0-5 years of experience
Customer Service: answer in-bound calls; greet clients and assess their needs
- Clerical: process data entries and reports; email confirmations/blasts; schedule initial and follow-up appointments; maintain client files & records; compose materials & documents: business flyers, schedules & post cards
- Networking: contact qualified candidates from company resources; works efficiently with resume data bases, responsible for networking & communicating with hiring mgmt/recruiters/administrators
- Advertising: solely in charge of posting job opportunities on Career Builder, Monster & Craigslist
- Accounting: maintain weekly, monthly & yearly billing reports and record keeping of expenses
- Management: pull resumes, screen resumes, book banquet/meeting halls, hotels and flights
0-5 years of experience
Answered and routed calls to appropriate agents
- Greeted visitors and managed the schedules for doctors
- Assisted doctors with patients
- Checked-in and out patients
- Other clerical duties including: filing, sorting, mail, and faxing
0-5 years of experience
Utilizing the PCSMS software to schedule appointments and process payments.
- Fielding telephone calls from customers needing assistance for plumbing issues.
- Picking up and dropping off company mail.
- Processing invoices for billing.
- Making retention calls for customers and following up on quoted estimates.
0-5 years of experience
- Microsoft office specialist word 2007 certification
- Experience in Microsoft Excel
- [company name] certification
6-10 years of experience
- Verifying and working with all major insurance companies including but not limited to Medicaid, Medicare, Blue Cross Blue Shield, Aetna, etc.
- Answering Telephones
- Scheduling Appointments
- Collecting co-pays, coinsurance, and deductibles from Patients during the check-out process
- Billing
- Training new staff members and externs
0-5 years of experience
Set up and shut down online classes by turning on computers and call system units
- Provided customer service walk-in and telephone reception services
- Teletech net services
- Proctored exams for students
- Student data entry
- Communicated with ODU and SWVHEC staff
- Maintained student mail and course files
- Assisted students with computer needs and consortium forms
- Troubleshoot technical problems
- Opened and closed office
- Ensured security of office
0-5 years of experience
Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
- Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.
- Determines and accepts required payments, including CO-pays and deductibles.
- Scan all patient documents into EMR system
- Verify Insurance Eligibility
- Check Patients in for scheduled appointments
- Check patients out, schedule follow up appointments
- Collect Copay’s and deductibles
- Schedule appointments
- Answer incoming calls
0-5 years of experience
Responsible for managing the reception desk operations for fast paced, multi-physician, urgent care center. Ensure efficient and accurate registrations and admissions of patients requesting service. Excellent customer service skills with commitment to patient care.
- Effectively communicating with patients and providers
- EMR knowledge: Importing patient demographics into eClinicals
- Checking-in and Checking-out patients; Collecting payments; co-pays, co-ins and cash
- Verifying insurance in Emdeon and referral processing
- Posting code treatments, entering charges and payments to patients medical records in eClinicals
- Scheduling, cancelling and confirming patient appointments
- Answering multiple telephone calls, accurately documenting messages and directing calls
- Adhering to office protocol, policies and procedures
- Daily reconciliation of charges and payments
- Controlling the front desk; Coordinates the daily operations of the urgent care office
0-5 years of experience
Schedule Home Health Care visits according to doctor/clinician recommendation
- Take incoming calls, and grievance handling
- Audit home health visits for correct visit frequency, missed visits, and other inaccuracies
- Patient chart completion and maintenance
0-5 years of experience
Filling patient charts in an alphabetical order.
- Scanning any and all documents into EMS.
- Making sure that all patient demographics are up to date.
- Faxing any and all patient lab reports and clinical notes to the correct facilities.
6-10 years of experience
- Provide task coordination between the various projects and operation to ensure timely completion of work assignments, including company deadlines.
- Experience interacting effectively, working relationships with staff, management and customers
- Maintain complex clerical records and prepare reports
- Serve as document coordinator for the department
- Develop tracking systems and maintain them
- Perform special tasks as assigned by management
- Provide customer service
- Quality control check on all correspondence, documents and reports
- Work as a team player and independently
0-5 years of experience
Maintained scheduling of patients and faxing and scanning
- Scanned paperwork from other clinical departments into EHR system
- Input of patient demographics
- Use of Centricity for urgent care input
- Use of Chart Source for Electronic Health Records
- Requested medical records for clinical use
- Answered multiline telephone
- Collected payments
- Verified insurance as well as submitted patient referrals for specialty doctors
Administrative Cover Letter Examples
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Office Specialist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
