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Program Support Assistant Resume Samples
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0-5 years of experience
Performed a variety of administrative and support duties e.g. budget, purchasing, records and file management.
- Reviewed, analyzed, and evaluated the accomplishments of various office administrative functions.
- Maintained veterans’ records and files in regards to prosthetic needs.
- Provided administrative processing for veterans requiring prosthetics requests.
- Conducted Market research in relation to purchasing items.
- Prepared purchase requests and justification for special expendable items.
0-5 years of experience
Coordinated all activities for the Chief of Sterile Processing, giving priority to deadlines.
- Assisted Chief of Sterile Processing with all situation and makes suggestions for resolution.
- Maintained, reconciles and verifies the QA reports for the Sterile Processing Service.
- Educated and assists co-workers on computer technology.
- Ensured all staff proficiencies, performance appraisals, personnel actions are completed and filed in employee’s folder.
0-5 years of experience
- Served as primary timekeeper, Personal Identity Verification sponsor, ADP application and Talent Management System coordinator between 110-180 Nursing Service Mental Health employees.
- Revamped timekeeping standards, which dramatically diminished reporting tardiness and increased leave usage accuracy; in-line with payroll parameters.
- Created a better digital filing system; improved data access and handling.
- Initiated a tracking database for the service’s Polices and SOPs; laid the groundwork for getting service’s SOPs in digital format.
- Promoted and provided top-notch customer service.
0-5 years of experience
Provided administrative assistance to the Nurse Recruitment/Retention Manager.
- Received and logged in applications, maintained supply files for nursing personnel vacancies, tracks referrals, selections, and non-selections.
- Performed data analysis and generated a variety of reports using Microsoft (MS) Excel and Access.
- Reviewed documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate.
- Assisted in the planning, review, and reporting of statistical data results of program/project studies.
0-5 years of experience
Document patient data in computer systems.
- Increased productivity through superior patient interaction and prior department experience, allowing staff to evaluate more patients.
- Operated high volume phone system, and maintained daily direct and indirect patient relation operations, first point of contact for patients, scheduling patient with appropriate clinician.
- Maintained patient record requests for outside records, file logs for incoming and outgoing record requests, incoming fax’s for all personnel. Maintenance of office equipment, order supplies.
- Maintained new patient tracking system that improved patient care; identified and resolved problem of delays in patient treatment.
- Timekeeping and payroll for staff of 95+.
- Train new staff, resource person for all staff for procedural issues and concerns.
0-5 years of experience
Provided central administrative and clerical support to 21 employees for FDA’s Office of the Executive Secretariat (OES).
- Controlled and tracked correspondence: opened, read, reviewed, scanned, distributed and processed incoming mail for OES, the Office of the commissioner, and other departments.
- Maintained Director’s calendar of appointments and processed travel requests for the Director and office staff.
- Created Standard Operating Procedures (SOP’s); recommended administrative strategies
- Conducted property inventory and reports yearly; responsible for upkeep and maintenance of office equipment.
- Compiled, typed, prepared information for daily, weekly, and monthly reports; distributed reports to key staff members and posted on the Intranet site; created mail merges.
- Performed timekeeping duties, processed personnel action forms, and ordered office supplies.
- Responsible for tracking and reporting the Operating Budget expenditures.
- Provided general office support answering telephones, copying, scanning, and filing.
0-5 years of experience
Provided administrative support for team leaders.
- Assisted with production of manuscripts, posters and conference materials. Involving creating and composing, formatting, copying and mailing.
- Assisted with preparation of manuscripts for publication submissions to various journals.
- Coordinated and scheduled meetings and conference calls for all team leaders.
- Coordinated logistics for visiting professors including coordinating meetings with interoffice and external staff.
- Ensured payment of expenses while maintaining a running balance on all grant accounts.
- Maintained calendar as well as coordinate all travel, domestic and international.
6-10 years of experience
Scheduled appointments as required. Professionally and courteously verified appointment times with patients.
- Expertly transcribed medical reports for a variety of physicians in a hospital setting.
- Ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail, employee notices throughout the office.
- Drafted biweekly time sheets for 150 employees.
- Requested and processed new hire accesses.
0-5 years of experience
- Established office priorities, ensured due dates, developed and maintained efficient and effective office procedures and solutions for the problem
- Handled complaints and screened all documentation flowing in or out of the office for accuracies and submission to superiors on a timely basis
- Organized and directed office work flow, prioritized projects and resolved conflicting deadlines and schedules
- Ensured staff is provided background data in conjunction with diverse meetings to discussed, developed policies and standards within the company
0-5 years of experience
Oversee daily reimbursement program operations.
- Operated and answered multiple program hotlines ranging in inquiries from technical assistance request with the provider portal to general questions about the claim appeal process.
- Daily follow-up of prior authorization, pre-determination and claim appeals status by contacting the insurance payers.
- Drafted, prepared and submitted prior authorizations and claim appeals for the providers for three different programs.
- Assisted with the monthly payer’s policy monitoring.
- Tasked with monitoring a number of hotline messages and appropriately documenting and getting the messages to the correct contact on a daily basis. Returned client messages and physician messages.
- Efficiently used Quickbase for all data entry and task scheduling for a number of programs.
0-5 years of experience
- Established trust with the public through quality communication via telephone and on-site interaction
- Acted as intermediary to growing Hispanic community of Carrboro, NC
- Communicated imperative information to officers on patrol from base
- Maintained central filing system of electronic and hardcopy police records
- Acted as panelist for [company name] at a live radio broadcast for a county wide forum on radio station WCHL 1360 AM
0-5 years of experience
Scheduled appointments for counselors in MS Outlook and greeted clients
- Updated client records in e-records system
- Compiled client documents from e-records in support of service/non-service connected disability claims
- Performed administrative duties, bookkeeping, audit preparations, front office management
- Organized, scheduled, and conducted veteran outreach briefing; informing veterans of services available
0-5 years of experience
Handled multi-line telephone systems while demonstrating excellent customer telephone etiquette
- Resolved complaints and customer issues dealing with processing times and/or resolution and explains delays if necessary
- Discuss and explains polices and/or procedures of construction protocol
- Managed the visitor parking pass external/intimal system
- Created weekly excel data sheets
- Scan/Processed applications and petitions
- Logged in all incoming mail and invoices
0-5 years of experience
- Managed the filing system for agency programs and personnel files. Responsible for tracking and maintaining all personnel paperwork, certifications, and licenses. recording, typing, and distributing meeting minutes. Created new hire packets for the new hire orientations.
- Managed, produced and distributed quarterly internal and external newsletter.
- Assisted with the coordination and development of all fund raising programs and events, tracking and reporting of donations for fund development and budgeting purposes.
- Quality Assurance Committee member
Administrative Cover Letter Examples
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Program Support Assistant
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
