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Executive Secretary Resume Samples
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6-10 years of experience
Commended for proficiency in multi-tasking when managing administrative work and ensuring top level patient care and support
- Grew practice by over 50% by gaining record referrals and new patients
- Recognized with multiple “Blue Ribbon” awards which were initiated by patients and administered by physician
- Developed procedures for scheduling which allowed for a more efficient schedule and created a system to ensure patient confirmations: this decreased the amount of no-show appointments by over 20% and increased revenues
- Responsible for all chart preparations and medical record completions
- Handled complex patient complaints and collection issues while providing excellent support
- Managed a very large amount of incoming calls and multi-tasked to schedule numerous procedures, prescription requests and handled general patient inquiries
- Developed procedures to more efficiently managed day-to-day office functions which were adopted by numerous other practices within the clinic
0-5 years of experience
In charge of all marketing activities: coordinated seminars and maintained and updated client mailing lists for dissemination of promotional discounts, monthly newsletters and brochures.
- Generated various financial statements for monthly meeting.
- Generated and calculated the account executives commission reports, appointment reports and travel and expense reports for 6 branches.
- Handled all administrative tasks: scheduled travel arrangements, interviews, client and staff meetings, answered phones, filed and faxed correspondence.
- Maintained and updated prospects on Act database.
- Coordinated the development of PowerPoint presentations.
0-5 years of experience
45-60 hours per week.
Provided administrative support to President/CEO and executive officers for a manufacturer of pumps and sprayers.
Planned logistics for executive travel and scheduling, meetings, conferences and special events. Coordinated day-to-day
operations of the office, including: mail, phones, visitors, expenses, catering and supplies. Managed special projects as assigned by the President. Prepared extensive PowerPoint presentations for presentation to customers, staff and Board of
Directors.
Key Accomplishments:
- Coordinated Operational Excellence Communication Team. Designed and implemented new communication
- Solely responsible for the coordination of Board of Directors meeting, including presentations, travel, facility
- Acted as communication liaison with parent company
- Facilitated integration of company into culture of new parent company, including policies, systems and personnel
- Successfully managed transition and trained for migration from Outlook to Google for 2000 employees across 12
- Coordinated employee transitions associated with location closure. Organized trips to new location in hopes of incumbents choosing to relocate. Managed logistics for mid-level executives during the confidential phase of shut- down
10+ years of experience
Managed two direct reports (Senior Administrative Secretary and Receptionist). Directly reported to the Chairman & CEO, President and the Executive Leadership Team. Performed comprehensive administrative services to all other Directors and Group Leaders. Effectively handled global travel arrangements for the executive team (airline, hotel, limousine). Performed legal, secretarial and real estate work as required. Registered vehicles; maintained insurance policies and dealt with insurance agents regarding coverage.
- Effectively managed direct reports; prioritized tasks, processed weekly payroll sign-off and completed annual evaluations.
- Successfully handled all arrangements for the Quarterly Corporate Board Meeting. Compiling of Board of Directors books.
- Developed and maintained complex corporate reports including weekly Chairman’s Reports.
- Created and regularly updated/maintained organization chart for the Corporation.
- Managed Chairman’s line of credit payments, five checking accounts, safe deposit box, reconciled bank statements and submitted monthly balance sheets to Director of Finance.
- Performed personal duties for Chairman including maintaining four residences and purchasing personal items.
0-5 years of experience
45-60 hours per week.
Provided administrative support to President/CEO and executive officers for a manufacturer of pumps and sprayers.
Planned logistics for executive travel and scheduling, meetings, conferences and special events. Coordinated day-to-day
operations of the office, including: mail, phones, visitors, expenses, catering and supplies. Managed special projects as assigned by the President. Prepared extensive PowerPoint presentations for presentation to customers, staff and Board of
Directors.
Key Accomplishments:
- Coordinated Operational Excellence Communication Team. Designed and implemented new communication
- Solely responsible for the coordination of Board of Directors meeting, including presentations, travel, facility
- Acted as communication liaison with parent company
- Facilitated integration of company into culture of new parent company, including policies, systems and personnel
- Successfully managed transition and trained for migration from Outlook to Google for 2000 employees across 12
- Coordinated employee transitions associated with location closure. Organized trips to new location in hopes of incumbents choosing to relocate. Managed logistics for mid-level executives during the confidential phase of shut- down
0-5 years of experience
Supported executive vice president and staff of 20 field relationship managers. Screened EVP’s calls, made travel arrangements, and orchestrated face-to-face client meetings. Maintained confidential personnel files and submitted changes/updates for employee information records to Human Resources.
- Processed 20-30 invoices monthly. Paid monthly vouchers for travel and sales invoices. Improved invoice payment time 90% by tracking through A/P system and following up with approvers.
- Assumed responsibility for expense tracking database. Initiated and forwarded work requests. Added modules and actions, and distributed weekly activity report to relationship management team.
- Assisted in updating and administering emergency evacuation procedures, and safety guidelines.
- Scheduled interviews with domestic candidates handling all aspects of travel and meeting schedules for out-of-state candidates.
6-10 years of experience
Supported Executive Director with day-to-day responsibilities to ensure successful communication to city officials and the public
- Assisted with preparing communication for public dissemination – mass distribution mailings for city, state and federal legislative members
- Transcribed all meeting minutes and dictation for correspondence and confirmation of action items
- Reviewed and edited monthly and quarterly reports presented at board meetings attended by city officials and members of the media
- Realized and implemented ways to cut spending on office supplies, saving the department hundreds of dollars each year
- Planned meetings and assisted with “ground-breaking” ceremonies and other city events by managing vendor services and attendee lists
- Organized and maintained filing system for inter-departmental use
0-5 years of experience
Managed a contact database of 628 students, including emailing them about upcoming professional and community service events
- Recorded the minutes of weekly board meetings and shared the minutes with officers and members on the Google Drive
- Prepared the 2013 national workbook, submitted the nomination forms, and helped the organization achieved Superior Chapter
- Divided tasks into assignments, delegate responsibilities to committee members, and ensure that assignments are finished on time
0-5 years of experience
Prepared general correspondences, memorandums, reports, schedules, meeting minutes, and other materials from rough draft, copy, marginal notes or verbal instruction.
- Maintained appointment calendar.
- Scheduled video conferences and meetings.
- Reviewed a variety of data for accuracy, completeness and conformity to established standards and procedures.
- Developed Power Point Presentations for executive meetings.
- Worked with Corporate Counsel on a variety of issues.
- Initiated marketing concepts and ideas by creating graphic designs that were utilized for public display.
- Created a network database for the purpose of improving the efficiency of corporate infrastructure.
6-10 years of experience
Executive administrative support to Vice President of Global Client Experience, 3 Directors including their respective staff members.
- Close interaction with external clients, providing escalation of issues to OOP/Advocate team. Performed follow-up on each individual case until resolution achieved. Target was 100% customer satisfaction report back to Vice President
- Create/update Power Point presentations for upper management review/staff meetings
- Coordinate calendars, travel for Vice President and Directors
- Provide Client Revenue reporting (IMT) on a quarterly basis to Purchasing department as well as other internal clients as needed
- Responsible for updating monthly Global Net Promoter Score reports for Vice President
- Responsible for B2B support (creating POs) and maintained vendor’s services active, provided monthly statements to Vice President/Directors with current balance information for each account
- Provided ongoing support for other Business areas outside of Global Client Experience:
0-5 years of experience
Provided administrative support to the Senior Vice President of the Completion & Production
Division, as well as the Division Finance and Division Human Resource Directors.
- Maintained executive’s calendar – planning/scheduling meetings, conferences, teleconferences and travel.
- Prepared extensive international travel arrangements including passport and visa
- Preparation of expense reports including entering into SAP, maintaining receipts, as well
- Responsible for time entry (regular, vacation, sick) into SAP for product service line
- Negotiated favorable terms and pricing agreements with hotels and other providers for off- site business meetings. Coordinated meeting room set-up, menu selection, group dinners,
0-5 years of experience
Served as an Executive Secretary to the Director of Operational Services and Director of Administration and Finance.
- Served as Office Manager and Contract Administrator for vending machines covering 50+ buildings.
- Produced letters, memorandums and minutes of meetings from notes. Used personal computer to type purchase requests, travel vouchers, and general supply requisitions and maintaining the budget, monthly and quarterly and reconciliation forms for American Express.
- Created charts and produced slides for presentations using Power Point.
- Provided timekeeping for 16 employees to include coordination with KRONOS (automated time and attendance system), lost time reports, time sheets and periodic audits.
- Coordinated travel arrangements and set up and maintain files for the Director of Operational Services as well as the Director of Admin. and Finance Services.
- Set up appointments, and arranged schedules using Microsoft Outlook.
- Coordinated routine actions with Department Heads as directed.
6-10 years of experience
Performed diverse administrative support for SVP.
- Managed complex daily calendar and scheduling of high-level meetings.
- Coordinated travel needs and expense reporting.
- Arranged multi-site meetings and set-up video conferencing.
- Organized Off-sites/Town Halls/Group celebrations.
- Ordered/maintained supplies.
- Provided back-up for other administrative assistants.
- Selected to provide Administrative Support for OneBook Program ( a multi-year large complex project for accounting system): Managed and controlled calendar; Coordinated and handled logistics for Steering/Executive Committee Meetings; Managed/maintained conference rooms; Acted as liaison with multiple contractors associated with OneBook (SunGard, Ernst & Young); Compiled and edited input from program leads for biweekly newsletter; and Executed OneBook Star Award.
0-5 years of experience
Maintained current and active credentials for all licensed, registered and certified employees and prepare for audits
- Monitored daily census of inpatient and outpatient units
- Resolved and monitored physician billing issues and their impact on revenue
- Monitored the implementation and updates of policies and procedures
- Coordinated Incident Review, Performance Improvement, Administrative and Departmental meetings.
0-5 years of experience
As an Executive Secretary I provided ongoing support to the VP/COO and Directors.
Major responsibilities included:
- Acted as liaison between staff and VP/COO
- Coordinated VP/COO calendar, meetings, events and maintained travel for VP, Directors and Staff
- Complied and organized information and minutes for Quality Council and Leadership Meetings
- Created presentations, databases and conducted research as requested
- Assisted with coordination of company events and trainings
- Facilitated building management to include updates, repairs and changes made to facility
- Maintained strong attention to detail and confidentiality
0-5 years of experience
Provide a high level of support to Senior Vice President as well as Vice President
- Meticulous and extensive calendar management; scheduling of detailed, multi-party meetings as well as executive level Town Halls with Conference Calls and Live Meetings with over 300 attendees
- Organized details of agendas, meetings, itineraries, travel arrangements and expense reports
- Keep on-going Action Log for projects from staff meetings and team leader meetings
- Along with planning and coordinating staff meetings and other team meetings/events (includes ensuring audio visual requirements are in place)
- Helped in development of reports and presentations of executive levels
- Confidential and sensitive information is handled very carefully
- Maintained and updated attendance records of 130 departmental personnel
0-5 years of experience
Effectively managed daily emails, calendar and nursing staff concerns for Vice President of Nursing Department
- Proactively distributed notices and rallied nursing staff to attend in-services, conferences and community events
- Continually liaised with Accounting Department and nurse managers to facilitate budget updates and reports
- Systematically maintained log of performance evaluations and assist with other Human Resource processes
- Scheduled meetings, webinars for executive staff including troubleshooting any IT concerns
- Continually updated policy and procedure manuals including unit specific manuals
- Ensured department upkeep, ordered general and capital supplies
10+ years of experience
Provided office support to President/Vice President/Maintenance Staff
- Maintained accounts receivable/accounts payable journals and prepared bank deposits
- Hands on experience in heavy data entry and correspondence
- Addressed and resolved tenant issues regarding both billing and apartment maintenance
- Maintained monthly rollover of B.J. Murray Real Estate System
- Answered phones and directed to the proper party
- Greeted and directed all visitors to the office including tenants and business associates
Administrative Cover Letter Examples
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[Executive Secretary]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
