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0-5 years of experience
Baselined computers via SCCM servers, pushed IAVA patches through 200 computers weekly
- Performed security scans for unauthorized networks and prevented local network from compromise
- Supported 1,000 users & 8 different camps in Kuwait having 40,000 Soldiers, civilians and contractors
- Administered and managed Active Directory Users and Groups accounts for multiple enterprise enclaves
- Supported 335th Signal Command’s mission locally in Camp Arifjan, Kuwait which comprised of 12,000 soldiers, civilians and contractors in a geographically separated production network valued at $7 million
- Earned Global War on Terrorism Expeditionary Medal and Global War on Terrorism Medal
0-5 years of experience
Acted as the primary IT Professional for multiple clients by maintaining all aspects of their needs and development including internet, servers, and workstations
- Worked with the client’s liaison to establish future growth and development of the IT needs for their organization
- Developed, built, and maintained Windows Server 2003/2008 and SBS platforms for various markets to include oil & gas, property management, and financial institutions
- Designed and implemented infrastructure plans for new and existing clientele with heavy usage of Active Directory and Exchange
- Created and migrated to new and existing Exchange 2007 environments with highly customized platforms for each client as well as Blackberry integration.
- Coordinated with other Administrators to resolve large issues requiring multiple professionals and their input
- Performed Multiple SBS to 2003 Sever Migrations for growing networks which SBS can no longer support.
0-5 years of experience
One of three administrators of a 5000 mailbox Exchange 2010 environment. The position also includes the administration and maintenance of a number of Windows file shares, Windows terminal servers, and other Windows servers hosting services utilized by internal resources. Acted as technical liaison with various projects to provide hard technical direction on the development and deployment of new platforms and products.
- Developed plan to audit the mail environment for stale mail objects.
- Assisted in routine security audits of Active Directory.
- Acted as a point of escalation for a range of general technical issues as well as the resident technical lead on email related issues.
- Reduced administrative overhead by using Powershell to script several repetitive tasks.
0-5 years of experience
Managed file room and increased patient satisfaction 29% by aligning and re-allocating resources as well as streamlined copy and report printing.
- Reduced outstanding patient reports by 18% the 2nd week then 24%, followed by a continuous and steady reduction each week by forming and tasking a team that actively interacted with a group of radiologist that made sure reports were done in timely manner.
- Performed extensive product testing on radiology applications and oversaw the installation of new applications and hardware.
- Design and provide training to the medical staff on new applications.
- Performed troubleshooting and problem resolution.
0-5 years of experience
Maintained maintenance of routing, switching protocols, and virtual networks.
- Arranged the installation and integration of hardware and software systems technologies.
- Managed Microsoft Office SharePoint Server (MOSS) 2007 and Windows SharePoint Services 3.0.
- Installed windows 2003 and 2008 servers with windows 2008 terminal services.
- Observed systems performance, advised corrected actions for higher availability and secure data integration.
- Debug/fix problems by ability to decipher systems error messages and state saves.
- Performed function testing using Oracle Database software for Linux, UNIX and Windows systems.
0-5 years of experience
Developed and performed complete overhaul of the entire infrastructure for all divisions of the organization on 2003 Enterprise Servers with planning for 2008 migrations to include Exchange, Active Directory, SQL, Oracle, and VMWare
- Researched and designed fiber infrastructure and riser backbone for a 28-story building to provide access throughout the building utilizing Cisco technology for network management
- Built relationships with forward thinking suppliers and vendors to appeal to new market trends for future growth throughout the organization
- Coordinated with the OnQ in support of kiosks and card key systems
- Created external access for property management software to be functional by the island resort in Belize via VPN
- Setup global messaging systems to organize the enterprise environment between the different divisions of the company using Exchange as the platform with external secure access using HTTP Proxy over SSL
- Facilitated access and proper management for interfacing server systems on all OnQ servers, Homisco voicemail servers, Lodgenet Video servers, credit card servers and Atlas Key coding servers
- Managed BES server for users and maintained services for organization
0-5 years of experience
Manage and support Windows Servers 2008 & 2012.
- Manage desktop and servers onsite support including troubleshooting and backups
- Demonstrated skill in training and supporting end user as well as working with technical staff to achieve performance objectives.
- Repaired and maintained components of all computers and servers. Troubleshoot, repaired and configured PCs with Windows 7 and Windows 8
- Strong knowledge of Microsoft office applications including Word, Excel, Power Point, Outlook and Access on Office 2010 and 2013.
- Performed general maintenance troubleshoot, backups, and repair computer systems and peripheral equipment located throughout the organization.
0-5 years of experience
Built and configured Windows 2003/2008 file, web, application servers
- Responsible for 100 servers in corporate data center maintaining 99.9% uptime
- Researched, evaluated and deployed new pharmaceutical technology applications
- Directed and managed Owings Mills desktop initiatives
- Devised a strategy to use Citrix to reduce software installs over 1000 desktops
0-5 years of experience
Lead support team for 75 local users and 1000+ remote users
- Created and maintained servers in a hosted environment including Exchange
- Migrated from hosted server environment to an on-site data center
- Migrated from hosted Exchange to a local Exchange installation
- Configured and managed a Toshiba Call Center phone system
- Customized Sharepoint and Dynamics CRM for needs of users for various
0-5 years of experience
- Oversaw the implementation of the security systems and technology integration projects.
- Maintained and provided technical and troubleshooting support to the security system server software (Lenel), security based computers and hardware on campus.
- Assisted with the design and implementation of construction projects to meet with [company name]’s Division 28 security standards and regulations.
- Coordinated with in house and outside vendors for service repairs and maintenance.
- Supervised and maximized productivity by supporting and training to subordinates.
- Developed trusting relationships with vendors and clients
- First system administrator to achieve a score of 100% in device functionality in four quarterly regional audits in a row in the East Bay Service Area.
0-5 years of experience
- Worked as both Network Administrator and Systems Administrator to manage all IT related services from A to Z, and IT related issues.
- Implemented and managed Zendesk ticketing system and successfully completed well over 1000 requests with no assistance.
- Successfully managed, configured, and trained on over 200 remote desktops, laptops, and mobile devices with various platforms.
- Configured and supported Windows Server software and hardware, and managed it remotely.
- Supported and maintained company developed online Healthcare Information Management System.
- Provided new technology initiatives and leadership, and implemented creative solutions.
- With no training at all, personally took over/managed entire IT department, including all hardware, software, cell phones and mobile devices (over 200), switches, routers, servers, printers, cloud back-ups, and other services. Successfully brought IT department back from the brink.
0-5 years of experience
Producing documentation on operational, system and user procedures & guidelines.
- Building, configuration and troubleshooting of server and desktop hardware.
- . Contributed toward network installation encompassing over 120 workstations, printers, and comm. room with supporting infrastructure.
- Successfully researched, analyzed, troubleshoot, and resolved simple to complex network problems and problems associated with PC’s, printers, software and hardware initiated preventive actions.
0-5 years of experience
Performed onsite support for unclassified and classified Windows 7 and Apple OS computer systems for the Aerospace Corporation.
- Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Performed security audits, patch remediation, and software package creation using LANDesk.
- Created documentation and provided training for proper computer security procedures in a classified environment.
- Installed and managed patch updates for security software such as Lumension and EMET.
0-5 years of experience
Took care of clients’ servers and computers remotely using VNC, pcAnywhere, GoToAssist and in person as well.
- Repaired desktop & laptop computers. Configured network including Wi-Fi issues.
- Performed data recovery and data backup for the customers and businesses.
- Provided computer repair, computer and network configurations, cell phone services, video rentals, and internet use through an internet café.
- Maintained and ran Internet Café.
- Updated movie sales and rentals data. Promoted sales and services creating coupons, using internet services and other means.
0-5 years of experience
Tools Used: Windows 2000 Server, Windows 2003 Server, Windows XP, SQL Server, Network Design, Microsoft DFS, IIS, Active Directory, Exchange 5.5, Exchange 2003, Netscreen Firewalls, VMWare, SimpleSync, Citrix Metaframe XP, Intuit TrackIT, Veritas BackupExec 9.1
- Administered more than 25 Intel based Windows 2000 and Windows 2003 file, web, and application servers across multiple geographically dispersed sites, including Hawaii
- Designed and implemented Active Directory structure for [company name]
- Developed and deployed standardized preload images for [company name] desktops, laptops, and workstations using Sysprep tools
- Upgraded high volume Exchange 5.5 infrastructure to Exchange 2003
- Installed and implemented Intuit TrackIT Enterprise help desk solution for entire company, including a web help desk interface for users
0-5 years of experience
Performed administration, troubleshooting, maintenance, and builds on a multitude of different tactical systems insuring organizational readiness. Well versed in Windows, Unix, Linux, ESXI, VMWare, and Cisco operating systems.
- Conducted countless executive level briefs as a subject matter expert on communications and data processing systems relevant to [company name].
- Chosen over 10 technicians to assist in Operation Enduring Freedom 14-2 filling the possessions of 9 technicians as a communications crew chief.
- Identified 10 major safety issues shortly after receiving the safety coordinator position; diligently coordinated and executed the correct solution to each issue in the shortest time possible.
0-5 years of experience
- Managed Active Directory and Exchange 2003, including the deployment of custom GPOs.
- Provided a fully redundant failover solution for their email environment by leveraging Xosoft/ Wansync.
- Set-up and deployed PKI solution for email encryption
- Managed Symantec Backup Exec with a one year tape rotation.
- Monitored network resources for predictive failures and performed hardware replacements on the following: Dell Power Edge Servers: 1750, 1850, 2850, and 4500. Managed services including: DNS, DHCP, LDAP, MAPI, and IIS and perimeter security via Netscreen 25 firewall.
- Maintained several three tier applications (i.e. Trend Server Protect, Trend Scan Mail, Trend Interscan, Captaris RightFax, Kronos Time Keeper and Dell Open Manage).
- Supported CRM application, configured with a front-end ASP and a back-end Microsoft SQL 2000 Cluster.
6-10 years of experience
Build, maintain, monitor, troubleshoot, and repair over 500 servers globally for this world-wide retail company. Evaluate and install patches, maintain and monitor system configuration to ensure data integrity. Build, maintain, troubleshoot, and repair SQL databases. Establish guidelines, document instructions, and maintain server inventory database and drawings. Support and maintain domain accounts, Microsoft Exchange mailboxes and Blackberry accounts. Configure switch ports and allocate IP addresses.
- “Go to” person for advice by server team and various application owners. Quickly resolved hardware/software issues that other administrators were unable to diagnose to keep the business running.
- Worked as an interim database administrator for four years until a new database administrator was hired.
- Worked closely with various application owners to ensure new servers were successfully deployed to support critical business functions in a timely manner.
- Went outside of job responsibility and assisted the network team during the Nexus switch upgrade project by learning how to configure switch ports for the servers including EtherChannel then completed migrating the server connectivity.
- Took ownership of VMware ESX 4.0 global upgrade project and completed, then implemented HA and DRS clusters.
0-5 years of experience
Ensured 24/7 accessibility through challenges such as DDoS attacks
- Set-up and maintained infrastructure in a data center environment
- Successfully led transition from Microsoft Exchange to Office 365
- Adapted quickly to address changing problems
0-5 years of experience
Provided all basic System Administrator duties in the Windows platform, Win98/NT and Windows 2000 desktops and laptops, MS Exchange administration, Active Directory, and maintained local and group policies. Supported various RAID configurations using Compaq utilities, DNS, WINS and TCP/IP protocols, configurations for a cluster environment, and Intel-based PC hardware and related technologies. Performed preventive maintenance on all PC hardware and peripherals; scheduled and performed hardware and software rollouts, hot fix patches and upgrades. Administered G3I PBX and Lucent Intuity Audix voicemail messaging and managed all peripheral telecommunications equipment. Analyzed all telecommunications billing, invoices and costs associated with switch equipment and peripherals, Internet Service and telecom providers, T1s, maintenance and support contracts. Involved with the planning and building of new infrastructure for EB2B’s proprietary platform migration from one hosting facility to another.
- Built and configured NT and Advanced Server 2000 on Compaq servers.
- Built and managed new internal network of 17 servers within a 10-day deadline and setting up remote access for monitoring daily monitoring of all servers.
- Participated in entire office relocation over a 72-hour period. Configured all desktop/laptop and printer networks; mail conversions for new infrastructure and coordination of PBX switch, Intuity Audix Voicemail and phone installations.
0-5 years of experience
Upgraded workstations/laptops from Windows Vista to Windows 7.
- Successfully deployed ERP client software with a DOS batch script and Systems Center Configuration Manager to 300 workstations/laptops.
- Developed and supported reports using SQL Server Reporting Services.
- Migrated IIS 6 web applications to new IIS 7 webserver.
- Served as the backup for our Network Engineer and Database Administrator.
6-10 years of experience
Held multifaceted responsibilities to configure, install and administer network infrastructure and telecommunications systems that supported an office environment connecting a location in LA and Phoenix via a bonded T1 and multiple users telecommuting. Installed and configured servers including Active Directory, DNS, DHCP, IIS, SQL, Exchange, VoIP and Quickbooks.
- Administer and maintain the Active Directory and Exchange including end user accounts, permissions, access rights, and group policies,
- Spearheaded completion of major migrations, Windows Server 2003 to 2008R2 for Domain Controller, SQL Server, Web Server. Windows Exchange 2003 to 2010.
- Successfully engineered a virtual private network (VPN) solution from a Citrix environment to an RDS environment.
- Administered Server 2012 and Office 365 through GUI and Powershell.
- Deployed, configured and managed Office 365 for a hybrid environment.
- Planned and implemented an enterprise Fax and Printing solution utilizing Sharp MPF printers.
- Improved telecommunications system, reduced cost by migrating Televantage phone system to RingCentral.
- Created test environment on VMware ESXi and Microsoft Hyper-V.
- Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment.
- Upgraded and managed the CCTV security system.
0-5 years of experience
Planned, designed and installed environments for private medical practices and hospitals in the Central Georgia area.
- Installed and maintained SQL based EMR (Electronic Medical Recording)
- Trained staff on moving to digital charting paperless systems.
- Consulted with [company name] Technical Committee on projects.
0-5 years of experience
Windows server 2008 and 2012 support.
- Documented process and procedures for all IT systems.
- Supported Primarius food bank management database.
- Setup Hyper-V server to better utilize limited resources of a non-profit organization.
- Desktop support for 30 on-site desktops and 2 remote offices.
- Assisted vendor on site PBX system.
- Conducted analysis on IT procedures, Active Directory and Security and corrected issues identified.
0-5 years of experience
Provided proprietary software application (GeoBriefer – Geospatial Application) support, and administration to Joint Staff, National Military Command Center (NMCC) in the Pentagon, and Defense Information Systems Agency (DISA)
- Installed and administered MySQL database, MySQL workbench, ran backups, Import Export dump files, ran quires, to tables, to columns for the application
- Maintained Windows GeoBriefer client server, application server, and mapping server
- Migrated XP server to Windows 7 server
- All together the application involved Java, MySQL, Solaris, Windows 7, and Mac administration
0-5 years of experience
Deployed andSupported 100+ RedHat/Oracle Linux 4/5/6 servers
- Managed security driven patching for Linux servers
- Created and maintained custom application integration and automation scripts
- Created custom server deployment infrastructure
- Added system automation to many existing processes
- Supported Content Switching and Load Balancing infrastructure on Citrix NetScaler appliances
- Participated in on call rotation for out of hours support
6-10 years of experience
Migrated systems from MS Vista to MS Windows 7 through Imaging via SCCM server and migrated web-browser from IE8 toIE9
- Desktop Administration
- Assisted staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software
- Resolved operating system issues by telephone, remotely connecting to end user’s system, or by visiting an end user’s desktop
- Maintained software database, tracked each system’s installed licensed software and added to database. Also managed Asset Management program
- Worked with Active Directory domains including creating/deleting user accounts
- Received IAVA patch instructions, installed security patches as instructed from the NEC
- Tracked problem tickets in database
0-5 years of experience
- Designed and implemented networks for a wide variety of sites, ranging from 10-700 users, including multi-site domains.
- Managed existing domains requiring major overhauls.
- Performed both new domain installs in addition to migrations from 2003 all the way to 2012R2 functional levels.
- Deployed Exchange 2010 and 2013 environments both as new installs and migrations, managed 2003 and 2007 environments.
- Installed and configured Asterisk-based PBX systems.
- Designed and implemented cloud hosting solution via ESXi 5.0 and later versions.
- Resolved all issues escalated by lower tier technicians.
0-5 years of experience
Project Manager for Risk Remediation Team – Led a team consisting of a Systems Administrator, two Firewall Engineers and two Desktop Technicians
- Provided risk remediation recommendations and solution implementation
- Server /workstation OS and third party application patching
- Implemented Windows Server 2003, 2008 R2 and Windows 7 GPOs in compliance with Microsoft Best Practices and CIS Standards
- Server /workstation build and imaging standards
- Migration from Windows XP to Windows 7
- Fine-Grained Password Policy
- Documented remediation recommendations
0-5 years of experience
Efficiently installed & configuring new hardware/software; develop, deploy & manage software applications to assist business processes while applying operating system updates, patches, & configuration changes. Also resolved client related technical software & hardware problems.
- Masterfully provided input & recommendations regarding hardware/software technologies & how these technologies can proactively assist the business; working with network specialists, application developers, & security specialists to prevent problems & documenting solutions to problems.
- Recommended fundamental changes to systems configurations to prevent recurrences & perform daily system monitoring, verifying available hardware integrity, server resources, systems & key processes.
- Meticulously reviewed system application logs, & verified scheduled jobs completion, such as backups.
- Superbly perform daily backup operations, ensuring all required file systems & system data are successfully backed up to the appropriate media, recovery tapes or disks are created.
- Constantly tuned hardware upgrades, resourced required optimization & configured CPU, memory, & disk partitions as required.
0-5 years of experience
Operated and maintained Simulation System Testing and Development Labs for the FA-18 & EA-18 Aircraft Advanced Weapons Laboratory
- Provided computer operation support for the configuration, integration, administration and operation of the simulation computer systems and general purpose computer systems
- Maintained and administered Digital Equipment Corporation (DEC) VAX and AXP Alpha computer systems.
- System configuration, system account maintenance, system status monitoring, system security intrusion detection, system security authorization agreements, operating system configuration and security, user access security, and data management.
- Host Based Intrusion System Security Administration
0-5 years of experience
Setup and configured a dedicated Domino Application server for our infrastructure.
- Worked with the application developers in testing and establishment of new applications.
- Led the migration effort from R4 to R5, including all mail and SMTP services.
- Acted as first line support for the corporate Help Desk.
- Supported remote access users utilizing the corporate VPN.
- Performed the daily tasks of administration including the creation of user ids, server certifiers, setup transaction logging features, Domino clustering and load balancing.
- Configured HTTP and SSL web interfaces
- Assisted the training department in the establishment of a user training session.
- Created several discussion databases to share information across specified work groups.
6-10 years of experience
Provided systems administration of Unix-based PC’s, servers, workstations, and X Terminals.
- Also created, maintained, and analyzed data bases for a wide variety of USDA personnel.
- Provided computer user support, application support, backup configuration, shell scripting.
- Monitored network, application, and operating system security.
0-5 years of experience
Managed 8 servers (Dell PE 1750 – 2850), 3 PV220 Arrays, and an EMC Clarion totaling 2TB of storage for the Boat US Imaging department which is responsible for the storage and business process movement of insurance data.
- Coordinated and managed the IT Infrastructure of the organizations transition to a paperless environment.
- Responsible for research, configuration, and 3 year planning of imaging hardware including server requirements storage needs, and full system redundancy.
- Assisted in the management of all headquarters (30+) and remote office (4) servers. Managed all levels AD infrastructure.
- Responsible for data protection and recovery of all headquarter and remote office servers using Veritas Backup Exec.
0-5 years of experience
- Lead hardware/network technician for desktop (85%) and phone support (15%) for Toyota Motor Sales’ Accounting Group of 72 users.
- Assisted with troubleshooting and company wide rollout of budget reporting system.
- Ensured department maintained Y2K compliance.
10+ years of experience
Provided full 1st, 2nd and 3rd level computer, printer, telecom, VPN, technical and network support Servers and Systems administration of approx.100 HP ProLiant Servers upgrades, repairs and builds of, HP Blade systems 3 Enclosure Chassis, Support to all users, departments, VPs in the Corporation.
- Created Domain user accounts for all new employees.Also performed account and server security maintenance on users that left the company or changed positions.
- Created mapped drives for all users who are in need of access to certain file server directories.
- Provide Telecom Support of New Extension creation, Line Punch downs, Voicemail Account Setups, PBX active available line maintenance.
- Managed ownership of numerous systems projects from IP changes, to server and desktop rollouts, application rollouts.
0-5 years of experience
- Supervised daily technical operations of the corporate office in a Windows Server 2003/2008 mixed network environment
- Maintained company daily/weekly/monthly incremental and differential backups for dedicated network attached storage in RAID-10 configuration
- Created and maintained continuity of service documentation and standard operating procedures
0-5 years of experience
Designed and implemented monitoring and metrics data collection
- Involved in SAP HANA proof of concept testing with Suse on Power
- Updated Nagios monitoring to provide more relevant monitoring inside the environment.
- Supported FlashCopy process in dynamic ERP systems
- Implemented IBM ILMT licensing metric tools
- Supported PureFlex technology
- Managed and maintained LPAR2RRD, STOR2RRD, and Ganglia implementations
- Managed storage subsystems via IBM SVC
0-5 years of experience
Systems administrator for 50+ small/mid/large-sized businesses, supporting approximately 2000+ users and 2500+ nodes (servers, workstations, laptops, printers, smartphones, mobile devices and network equipment) in the Oil and Gas, Healthcare, Veterinarian, Legal, Financial and Food Manufacturing industries.
- Administration of Microsoft Windows Server 2003, 2008 & 2012 environments.
- Active Directory and Exchange Server 2007, 2010 and 2013 administration.
- Microsoft Office 365 Enterprise administration.
- Systems maintenance, data backup and recovery, risk assessment.
- Daily tracking of server logs for disk space, antivirus activity and vital server services.
- Documented all reported technical support issues using Kaseya trouble ticketing software.
- Created documentation and training for new employees on best practices and processes.
0-5 years of experience
Manage corporate network operations including the helpdesk team and a direct reports.
- Administered 5 offices in the US and UK both remotely and onsite
- Oversaw the >100% growth of the company from under 75 users to over 150 in less than 2 years.
- Procure hardware and software: Negotiate licensing terms and contracts to cover all aspects of corporate IT infrastructure. Hardware procurement and asset management including technology refreshes and hardware deployment.
- Develop company-wide policies for IT and HR. On-board and train new employees.
- Manage the corporate networking infrastructure for 2 main offices including – Hyper-V and VMware servers and storage, tip to tail networking including Cisco firewalls, site to site and remote VPN, AWS networking, switching, wireless access points, VoIP and Avaya telephony. Windows Server 2012R2, active directory, AD federations and trusts DNS, RADIUS, WSUS, WDS/MDT, Kaspersky AV.
- Deploy and manage cloud hosted services including Office 365 hosted exchange, Office 2013, MSDN Professional, Citrix ShareFile and Cisco WebEx and Join.me
0-5 years of experience
Provided support for all desktop, software, telephone, and vtc related issues for 100+ users
- Coordinated with government representatives and various other entities to ensure all user needs are met
- Supported phone installation including the administration of the PBX phone system
- PKI trusted agent and smart card issuer
- Responsible for administration of high value application in use by 500+ external users
- Additional responsibilities include: account management/creation, server and workstation remediation, and software troubleshooting
0-5 years of experience
Windows Systems Administrator Managing Active Directory and Microsoft Exchange 2010
- Manage Group Policy for a Windows enterprise environment consisting of Windows 2012, Windows 2008, Windows 2003, Windows 7, and Windows 8
- Developed Policies and Procedures by writing 60 Standard Operating Procedures for Technologies department in 2014
- Managed a Virtual environment with VMWare 5.5 and 5.0
- Utilize ITIL Processes. Also a Change Coordinator.
0-5 years of experience
Senior Windows administrator responsible for Exchange administration for 1000+ users local and remote in healthcare clinics.
- Designed and deployed Exchange 2007 Cluster continuous replication mailbox servers running Windows Server 2008 Enterprise
- Designed and deployed virtual network load balancing (NLB) cluster for client access servers and hub transport servers running in virtualized environment
- Researched and implemented migration from Exchange 2003 to Exchange 2007
- Built locked down PCs for clinic offices using group policy and roaming profiles
- Implemented backup solution using Symantec backup exec 12.5
- Administer Postini accounts and McAfee GroupShield for Exchange for spam prevention
- Troubleshoot and administer all messaging issues including mail flow, message tracking, transport rules distribution groups, public folders and account creation/termination
0-5 years of experience
Support & maintenance of VMware server environment and Citrix based thin clients.
- Worked heavily with Active Directory and Group Policy.
- Worked with Windows Server 2003 and 2008
- Developed and implemented a network based cloning solution for approx. 1600 net-books to be used in over 600 satellite clinics.
- Tier 3 support for corporate offices and field clinics
- Use of various methods of network security monitoring & scanning ( i.e Solarwinds)
- Process documentation & incident reporting
10+ years of experience
Assist in converting over 40 Windows98 desktops to Windows2000 at a customer site in Boston, Mass.
- Involved with our companies remote on call helpdesk for our clients.
- Install and configure Backup Exec for our daily backups over the network from our corporate servers.
- Install and configure SharePoint services.
- Project Lead for software conversion from two Wellington Mgt. client sites. One in Boston and the other in Marlboro, Mass. Project was completed through the clients NeoVPN in Nashua, NH.
- Building, configuration and troubleshooting of server and desktop hardware.
- Assist QA Teams on manual testing web applications and software applications for clients such as Yum Brands, Alpha Tech, Sotherby’s, Chubb Insurance, JP Morgan, Pfeizer and Welch Allen.
0-5 years of experience
Acted as systems administrator for a hybrid Windows/Linux environment of ~60 users for the past 2 years
- Served as IT Directorfor company, in charge of network design, testing, and implementation
- Migrated company from SAMBA3+OpenLDAP to a Windows Domain w/ Server 2012 and Active Directory
- Wired new 100,00ft new building and connection via OM3 fiber for Ethernet, phones, and fire/burglar alarms
- Setup pFsense firewalls using site-to-site OpenVPN to replace outdated
- Cut expenses over next 3 years by switching ISPs and migrating from copper to fiber optic
- Migrated from on-site Exchange to Exchange Online/Office365
0-5 years of experience
Hardware and software maintenance of multiple ESXi virtualized environments in-office and in state-owned data center.
- Hardware and software maintenance of physical servers utilizing IBM BladeServer systems.
- Responsible for maintenance and upgrades on multiple Oracle 11g standalone, Oracle 11g RAC environments and clustered MySQL
- Maintenance of multi-tiered web application hosting utilizing F5 load balancers with Apache and Tomcat servers.
- Maintenance of data center backup systems utilizing IBM Tivoli Storage Manager and LTO5-based autochangers.
- Deploy and manage in-office computer systems (Windows/Mac) as well as office servers and hardware.
0-5 years of experience
Responsible for 24-hour support to 300+ users worldwide for MFG/Pro application accesses.
- Responsible for 4 Unix servers; supporting various applications and databases.
- Configured printers and DCL user customizations using Optio Software.
- Responsible for adding application customizations to both testing and production databases.
- Utilization of Backup Exec for network backup solutions.
- Upgraded servers from Solaris 7 to Solaris 8.
0-5 years of experience
Provide support for servers, workstations, software and devices to support more than 1700 clients
- Responsible for Sophos Anti-Virus system installation, maintenance, reporting and updating
- Development, management and updating of Windows server and client images for corporate and datacenter systems
- Administration and support for VMware ESX server cluster and VMs, Microsoft Windows Active Directory domain, Bit9 Parity security software, KACE image deployment, Bomgar remote desktop appliances, Microsoft Exchange accounts
- Developed batch and VBS scripts to improve server updating time by 85%
0-5 years of experience
- Managed PCs, laptops and servers throughout facility.
- Maintained over 500 cameras and 30 DVRs for security system.
- Worked on team in charge of moving/migrating all computers, servers and phones from old detention center building to new.
- Created and maintained systems documentation library.
- Passed thorough background check and psychological evaluation in order to work for the Charleston County Sheriff’s office.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
