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Technical Administrative Assistant Resume Samples
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6-10 years of experience
Provide administrative assistance to Technical Division including Divisional Manager, 20+ Process and Project Engineers and 8 Superintendents, 18 Process Control Engineers and Analysts plus 18 Lab personnel. Coordinate travel, vacation and training schedules, website / SharePoint administration and maintenance.
- Created centralized electronic document storage and retrieval system reducing lost documentation by 80%.
- Developed departmental new hire on-boarding process in coordination with HR that reduced cycle time in receiving equipment and computer IDs for new hire’s by 100%.
- Created divisional absence process in coordination with HR’s recording process using SharePoint and Excel reducing the number of unrecorded absences by 90%.
- Facilitate administrative group with Business Unit Leader’s Executive Assistant and HR to increase site efficiency among the administrative staff and consistency with administrative procedures and guidelines.
- Designed, created, and manage the Technical website and SharePoint site.
0-5 years of experience
Designed comprehensive software training program supporting 1,400 end user community across 20 training sessions monthly.
- Created documentation for faculty evaluation system and trained staff on operational uses.
- Managed departmental budgets including a major grant from the Sloan Foundation.
- Maintained the department technology training lab including software/hardware maintenance.
- Led PTRC Grant program administering 3-5 grants per year including budgeting and oversight.
- Oversaw and marketed Faculty Lunch Series consisting of six catered lectures per year.
- Marketed all departmental events including Faculty Showcase, Faculty Lunch Lecture Series, and Technology Training Workshops through print and electronic media.
- Project management of all events including annual Faculty Showcase event highlighted the innovative technological uses by Simmons faculty.
0-5 years of experience
Understood policies and procedures to assist in development of several desk procedures
- Maintained and created claim logs, issue reports, daily and monthly financial reports
- Performed clerical duties such as fax, filing, mail and preparing of files for Benefit Analyst
- Handling of new policy issues, premium billing and provided support to enforce policies
- Issued claim disbursements, organization of departmental information and utilization of spreadsheets
0-5 years of experience
In a fast paced corporate environment provided extensive administrative support for managers and communication technicians who provision new voice, data and video services for such business customers as Ford Motor Company, Visteon, Caterpillar and ADT.
- Reviewed, analyzed, distributed and monitored more than 300 service orders a day, ensuring each job is completed to the satisfaction of the customer.
- Facilitated bi-weekly provisioning calls with AT&T management, order writers and technicians, and compiled Direct Measure of Quality reports to management.
- Co-wrote and edited NMC Newsreel, the office newsletter.
- Managed additional office support services including conference/event planning and scheduling; mail distribution; office supply inventory management; and documentation management and confidentiality.
0-5 years of experience
Created and maintained multiple Microsoft Databases to track monthly/weekly insurance claims and premiums
- Created and maintained company insurance policies and 401(K) deferral changes
- Created forms for Human Resource departments using Microsoft Excel and Adobe Acrobat
- Created reports for Production Manager using Microsoft Excel and Cognos Impromptu
0-5 years of experience
- Provided administrative support to Audio, Visual and Telecommunications Department by organizing calendar events, drafting business proposals, and creating/editing spreadsheets, as well as various Word documents
- Assisted with the programming Polycom equipment for newly hired employees
- Opened, updated, and closed A/V trouble tickets using the Remedy ticketing system
- Organized company’s budget inventory into a 3,000+ Excel spreadsheet for New York, Atlanta, and California divisions
0-5 years of experience
Independent employee of Global Marketing department specializing in Personal Care Preservation.
- Responsible for generation, condensation, and integration of uniform design template of Product Data Sheets.
- Focused on the breakdown/categorization of following product properties: Key Product Benefits, Compositional Breakdowns, Common Uses, Recommended Use Levels, Efficacy, Formulation Tips, Global Registration, and Typical Properties.
- Contributed research references for projects involving cost benefit comparison of preservative products within varying global markets.
- Provided research references to report analysis of principle benefits/negative consequences of preservation.
- Generated monthly analysis and presentations of website trafficking data as well as relevant market analysis data for 2012.
0-5 years of experience
Managed and updated calendars, contact lists, software inventory lists, files and expense reports
- Managed Enterprise Help Desk Ticketing System, Analyzed and prepare reports for various vendors
- Prepared, reviewed and edited correspondence and presentations for internal/external meetings
- Assisted in the production and publication of Reports Manuals, Technical procedure and System User Manual
- Managed the Information Technology staff’s daily attendance and yearly vacation schedule in order to prepare payroll.
0-5 years of experience
Served as information liaison between Cigna and Computer Science Corp. to report, test and resolve outstanding production and test issues on new healthcare claims processing programs;
- Retrieved the problem description sheet for various computer programs, entered into log and referred it to technical services;
- Verified and transferred information from the problem description sheet to an Excel issue log;
- Communicated with Cigna process leaders to accurately report each program test to result to CSC for correction;
- Maintained the database of CSC issues in an Excel program to track report and document trends for Cigna business leaders.
6-10 years of experience
Reviewed and analyzed support tickets and dispatched engineers for desktop support for the Engineering Development Department.
- Purchased and managed computer hardware and spare parts inventory for approximately 5000 servers and computers.
- Maintained support contracts, software duplication and distributions to OEMs and performed inventory management.
- Provided help desk and facilities support.
0-5 years of experience
- Supported Construction Representatives for Scripps Institution of Oceanography, Woods Hole Institution of Oceanography and NOAA.
- Managed, coordinated and monitored (CDRL) -Contract Document Requirement List and associated data between Prime Contractor, Naval Sea system Command (NavSea) and Regulatory Bodies.
- Determined designation and status of Action, Open or Closed issues required, i.e. Supship/Navy or Prime Contractor on all incoming CDRL data.
- Produced reports – Drawings, Action Items, Technical Manuals and CDRLS in support of Incentive Fee Evaluations and the signing of the DD250 – (Delivery of the Ship).
- Assisted in Trial Card write ups on Warranty phase of NOAA ship from Key West, Fla to Norfolk, Va.
0-5 years of experience
Greeted all visitors as well as assigned, distributed and monitored all visitor badges.
- Answered and screened all calls for the VP and the management team while coordinating meetings and updating calendars for attendance and business travel purposes.
- Maintained company inventory while continually keeping company office documents updated and to regulations.
- Generated in-house reports to meet corporate service standards while updating Experience Modifications and providing company agents Audit Premium Finance Notices and Agent policy contracts for accuracy.
0-5 years of experience
Provided technical & administrative support for the Department of Labor (DOL) TAA Rural Information Technology Alliance to support coordination between NCTC and three other Minnesota colleges. Organized all records of expenses, monthly updates, student records, faculty intake, purchases, inventory, and conferences.
- Managed booking for 4.3 million dollar grant with DOL standards
- Handled purchasing for over $300,000 for 12 different accounts
- Acted as personal assistant to 1 manager, 3 staff, 6 faculty, 1 department and 1 grant.
0-5 years of experience
Assisted the Hazardous Waste Division with the preparation of technical reports, proposals, statements of qualifications, and presentations, in accordance with established company standards, based on input and guidance from engineering staff.
- Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.
- Organized and tabulated analytical data from environmental laboratories.
- Compiled data, prepared and finalized 6-month manpower projections, 12-month revenue projections and Project Budget Control forms for Project Managers.
- Assisted the technical staff in quality control of technical reports to meet specific project deadlines and client needs.
- Assisted in preparation of standard contracts and subcontractor agreements.
- Implemented contract procedures for the filing of incoming and outgoing correspondence, reports, letters, and other documents, as necessary.
- Updated group marketing monographs and assist with division marketing efforts.
- Reviewed subcontractor and vendor invoices; prepared purchase orders.
0-5 years of experience
Aided with the project management, testing and implementation of SMS notifications.
- Managed all aspects migration of ​ Windows​ clients to a newer hardware platform.
- Developed and implemented training for the use of an SMS notification system, dual-monitor working, migration to Windows 7 and
- Quickly trained end users on all new software changes.
- Provided local IT help desk support, resolutions with Appriss, software implementations & changes.
- Reviewed notification scripts for updates, aided with writing procedures, and ​ managed​ meeting minutes.
- Maintained and updated reports/statistics, audit notifications for quality assurance.
- Provided empathetic phone support for victims of statutory crimes.
- Maintained composure and professional demeanor when processing intense & emotional situations.
0-5 years of experience
Reported to the Director of Facilities Engineering and Environmental/Safety.
- Maintained Federal Communications Commission licensing requirements for 2-way radio system.
- Planned events, such as management team planning meetings, vendor luncheons, project kick-off meetings, and departmental training days.
- Maintained State and Federal environmental health and safety records for the facility.
- Assisted with two major building expansions by working closely with architectural engineering, and building firms, and maintaining accurate files and records during the construction process.
0-5 years of experience
Supported the PC Tech team responsible for Coors Brewery software and hardware
- Conducted research, purchasing, and digital tracking of warrantied replacement parts for company’s hardware systems
- Scheduled and disseminated incident tickets amongst 30 PC technicians
- Generated weekly and monthly reports using Excel
0-5 years of experience
- Formatted Comprehensive Health Services (CHS/TSA) Policies and Procedures Manual and Travel and Expense Reports Coordinator using Excel and Access.
- Assisted Medical Staff with processing applicants for Transportation Security Screens and coordinated with candidates to provide medical hold status.
- Helped candidates submit their medical information into HUMS system.
- Drafted letters for nurses and doctors using MS Word.
0-5 years of experience
Managed schedules, appointments and travel arrangements for Group President
- Developed and maintained Excel spreadsheets, proposals and quotes
- Coordinated conferences and meetings in MS Outlook
- Provided helpdesk support to clients regarding product invoices/purchase orders
- Assisted Technology Engineers with time sheets/time reports, expense reports, and incentive calculations
- Developed and maintained weekly Profit and Loss Report for Presidential Board Meetings
- Post accounts receivables, accounts payables and Work In Progress
0-5 years of experience
Processed loss runs, performed Internet searches, typed recommendation letters to the insured’s, ordered various environmental reports, created spread sheets and completed file reviews for [company name].
- Maintained and updated profiles of all the Property and Casualty accounts.
- Communicated by phone and email with the insured’s and subcontractors.
- Ordered loss control surveys and tasked out these surveys to our various subcontractors.
- Obtained loss control reports from our loss run database and determined the risk exposures for each account.
- Responded in a timely manner to underwriting requests such as providing them with the current Risk Control survey reports and current loss information.
- Provided Risk Control Recommendations to the insured’s so they could improve their health and safety services and maintain a safe environment for their employees.
0-5 years of experience
- Scheduled and confirmed appointments with attorneys and court reporters.
- Provided support in production of transcripts involving depositions and hearings.
- Assisted with business and managerial research.
- Provided technical support to computer users.
0-5 years of experience
Facilitated Township Employees’ Help Desk Phone Calls
- Tracked IT Department Work Orders
- Created, Administered, Audited Purchase Orders for Town
- Posted updates for [company name] website, Twitter, and Facebook pages
- Monitored Department Attendance
- Managed Department Outlook Calendar
0-5 years of experience
Provided administrative support for three legal and professional staff in the Energy Policy Department: prepared and responded to correspondence, worked with administrative team to answer incoming calls and provided customer support
- Administrator of the Transmission Task Force (TTF) List. Responsible for keeping a current list and updating changes as they occur
- Responsible for maintaining an Excel spreadsheet with current names and addresses for the TTF members
- Provided support for the Electric Cooperative Bar Association’s Administrator, by processing new member applications, calling co-ops to ensure new members are currently representing cooperatives, and entering information in the Net forum system
- Arranged travel and transportation accommodations through our in house travel agency
- Prepared expense reports through SPARC for professional staffers
0-5 years of experience
Complete weekly payroll using CCM and making payroll adjustments for over 40 associates.
- Coordinate and correct system issues between Columbus, OH; Cincinnati, OH; and Lynn, MA.
- Generate various reports, including comparison of software systems during conversion to a new system and calculations of commission and bonuses for colleagues and associates.
- Research and compile all information for the On-Site Initial Set-up for GEAE; including 240+ associates, 40+ vendors, and 2500+ GEAE managers.
- Assist in processing On-Site Initial Set-up based in Cincinnati, OH.
- Responsible for processing and administrating payroll, benefits, and accounts payable for Columbus, OH; Cincinnati, OH, and Louisville, KY.
0-5 years of experience
- Scheduled all appointments and meetings for the Division Chief, Deputy Chief and Branch Managers with authority to shift, change, and cancel appointments.
- Primary liaison between Division Chief, Network Operations and other Agency senior executives and management, requiring considerable internal and external interactions.
- Tracked and monitored all office related databases for additions and deletions of personnel.
- Prepared complex travel arrangements for both inside and outside the United States.
- Provided comprehensive administrative support to over 130 staff and contractor personnel.
- Served as admin officer, logistics officer, security officer, and supply officer for division.
0-5 years of experience
Assisted Project Manager with correspondence and confidential matters
- Provided travel arrangements for Senior Engineers and Project Managers
- Managed and routed engineering documents and drawings
- Streamlined the data and documentation flow improving efficiency of various projects
- Screened incoming customer phone calls and designated to appropriate personnel
- Resolved critical issues efficiently and welcomed new assignments with an open, cooperative and positive attitude
- Reported to Project Manager
0-5 years of experience
As the Technical Administrative Assistant, I provided support to the Director of Customer service, the service department, the sales team and the President of the company.
- Directed all incoming calls for service department and assisted with front desk as required
- Maintained detailed service schedule for all machine installations and service visits
- Coordinated extensive domestic and international travel arrangements, including air, hotel, & car.
- Responsible for all service department quoting, invoicing and billing
- After sales purchasing duties including quotations, purchase orders, and invoices
- Processed bi-weekly service reports, expense reports, and time keeping for payroll
- Assisted with HR responsibilities including payroll, documenting policies, procedures, and new hire information.
0-5 years of experience
- Managed schedules, appointments and travel arrangements for Group President
- Developed and maintained Excel spreadsheets, proposals and quotes
- Coordinated conferences and meetings in MS Outlook
- Provided helpdesk support to clients regarding product invoices/purchase orders
- Assisted Technology Engineers with time sheets/time reports, expense reports, and incentive calculations
- Developed and maintained weekly Profit and Loss Report for Presidential Board Meetings
- Post accounts receivables, accounts payables and Work In Progress
0-5 years of experience
- Supported external employees via Intranet
- Utilized User Management eRoom Collaborative Tool to set permissions
- Coordinated RSA Token, Laptop & Blackberry distribution and tracking,
- Managed Microsoft Outlook Calendar for the data management team
- Organized World Class travel arrangements flight, hotel, and rental car
0-5 years of experience
- Assisted 6 technicians while maintaining a personal productivity rate of $55 per hour.
- Repaired IBM compatible PCs as well as Compaq, IBM and Toshiba laptop computers on both hardware and software levels.
- Able to meet pre-determined deadlines in the retail environment
- Required to multitask and change priorities as situations arose.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
