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0-5 years of experience
Created and implemented a business plan including: research regarding market trending items and services, researching competitor pricing, completing purchase orders, developing processes for success.
- Employed, managed, and mentored one staff member.
- Created employee and personal work schedules; prioritized appointments given client needs.
- Remained apprised of technology & marketing options for recruiting new customers – e.g., Facebook, VistaPrint.
- Performed grooming duties including: breed-specific hair cuts, bathing, trimming nails, drying and fluffing coats, cleaning ears, hygiene needs, transporting animals, and other specialized services.
- Consulted clients regarding grooming needs, socialization needs, and promoted healthy habits for animals.
- Developed a returning customer base.
0-5 years of experience
Developed a large request clientele by promising satisfaction and performing to high standards.
- Suggested products and additional services that would best suit their dog’s needs while explaining the benefits.
- Achieved high weekly add-on percentages and commissions.
- Resolved complaints by listening to the problem, suggesting solutions, and working with the client to keep them satisfied.
- Warmly greet clients upon arrival, and thank them for their business while welcoming them back again.
- Followed company policies to maintain a safe, efficient work place.
- Assisted clients in finding solutions from departments out of my spectrum of knowledge.
- Performed grooming services while answering phones, making appointments, answering questions, and assisting any clients walking in.
- Entered and updated client information in the salon computer system.
0-5 years of experience
Commission-based groomer
- Excelled at multi-tasking with responsibilities such as; answering phones, scheduling appointments and caring for dogs.
- Achieved working within the top three of nine professional groomers regarding sales percentages.
- Communicated effectively with team members to reach personal and team weekly sales goals.
0-5 years of experience
Educated clientele about services to improve the health and comfort of their pet dogs.
- Provided customized grooming according to client wishes and the needs of the dog.
- Responsible for knowing all breed standards and being able to perform the accompanying groom styles.
- Provided general customer service and data entry.
- Maintained designated areas and grooming supplies.
0-5 years of experience
Effectively communicate with clients and negotiate to create the perfect haircut for their dog and personal taste.
- Critical thinking to be able to work with animals that are unpredictable and determine the best course of action to create a successful groom.
- Respond calmly and efficiently in times of emergency or high stress/ busy environment.
- Started with a workload of 3 dogs per day and improved to at least five dogs per day contributing to increased revenue for the shop.
- Facilitate professional relationships with clients promoting repeat business and encouraging new business.
- Built a strong repeat customer base to stay consistently booked by providing excellent customer service.
- Supervise other groomers and bathers when owner is not available.
- Provide information to clients on purchasable grooming products and generate more sales.
- Maintained as close to a full time position as possible while attending school full time.
0-5 years of experience
Highly skilled in safe dog handling, brushing, de-matting techniques, pivot point scissoring, bathing and drying.
- Mastered the ability to perform quality breed cuts quickly and efficiently.
- Scheduling of grooming appointments and processing register transactions
- Demonstrated the ability to work long periods of time standing
- Focused on the clients needs, increased sales.
0-5 years of experience
Bathe dogs in preparation for grooming.
- Dried dogs using stand dryers and force dryers
- Trimmed and shaped dogs coat and clip toenails, using scissors clippers.
- Provided clientele in details what their dogs need
- Organized clientele data
- Trained and Supervised bathers
0-5 years of experience
Dog and Cat Groomer
- Administrative duties including managing appointments and scheduling, guiding customers towards the proper cut and services to fit their individual needs, and collecting payments for services provided
- Train and oversee new employees
- Groom animals and maintain their records
- Introduced more efficient procedures for facility maintenance, improved appearance and presentation of salon
0-5 years of experience
- Began working with PetSmart Groming as a dog bather and was promoted to a PetStylist shortly after by attending Grooming Academy and being properly trained by grooming professionals in Eugene.
- Experienced with professional grooming techniques such as breed specific hair cuts using shears and clippers, trimming/grinding nails, and anal gland expression.
- Comfortable restraining pets for grooming and bathing.
- Able to use proper sanitization techniques for grooming equipment to avoid any contamination.
0-5 years of experience
Pet care service provider specializing in the hygienic maintenance, upkeep, and boarding of canines
- Provision of hygienic analysis and consultation
- Prompt and expeditious execution of services
- Offer exemplary customer service
- Guarantee client safety and comfort at all times
- State qualified in dog behavior and training techniques
- Meticulously meeting health and sanitation standards
0-5 years of experience
I washed and dried several dogs in a day, while learning to do more groomer’s activities.
- I kept the workplace clean and organized not only for clients but as well as staff.
- I answered phone calls, setting up appointments.
- I handled the client’s payments with cash, atm/debit cards, and checks.
- Friendly and professional to any and all clients.
0-5 years of experience
Restrain animal with muzzle if necessary
- Greet clients and bring grooming animals to and from the grooming room during check-in and check-out times.
- Combs, clips, trims, and shapes dogs’ coats to groom dogs, using knowledge of canine characteristics and grooming techniques and styles: Reads written or receives oral instructions to determine clipping pattern desired.
- Places dog on grooming table and fits grooming collar on dog to hold animal to table.
- Talks to dog or uses other techniques to calm animal.
6-10 years of experience
- Working for [company name] has been great.
- I have a specialized talent of grooming dogs.
- I style their hair and make sure the customer is satisfied with the result.
- I schedule appointments and contact past customers regarding follow-up appointments.
- I speak with potential customers through the store dog training classes to pull in new business.
0-5 years of experience
- custom dog grooming with an emphasis on safety, quality, and speed
- strong multitasking and time management
- working as a reliable team member; effectively communicating with others
- providing consistently friendly customer service
- staying neat and organized
- In this position I focused on further developing my dog grooming skills, pace, and efficiency. As a result, my amount of daily work increased by eight dogs.
0-5 years of experience
Professional Dog Groomer
- Bathes, dries, and styles pets using methods in accordance with breed standards or pet parent requests.
- Ensure the safety and security of pets by adhering all grooming policies and procedures
- Answer phone calls
- Help with salon cleaning
- Maintain detailed records of services performed
- Recommend products and services to pet parents that will meet their needs
6-10 years of experience
Promoted from Grooming Assistant to groomer in 2011
- Working with customers on a daily basis, listening to their requests and needs, communicating effectively
- Following organizational policies and procedures
- Scheduling appointments and prioritize daily tasks
- Strong empathy to animal and human welfare and needs
- Compassion for pets in a stressful environment and treating accordingly
- Paying attention to detail so animals are safe
- Staying on feet for long periods of time requiring stamina
0-5 years of experience
- Establishing client relationships
- Handling/calming pets while performing stressful tasks
- Bathing, blow-drying, ear cleaning, nail clipping, teeth brushing, hair trimming
- Taking/placing phone calls and using [company name] software to schedule appointments
0-5 years of experience
- Adeptly groomed, bathed, rinsed, brushed, and dried dogs
- Provided customer service in the form of consultations and explanation of services
- Cleaned and maintained the grooming room and equipment
- Checked for parasites or other skin irritations
- Handled a variety of dogs safely and comfortably
0-5 years of experience
Oversaw bathing, rinsing, and drying of dogs
- Maintained grooming/booking schedule
- Cleaned/maintained grooming and bathing
- Managed walking and exercise schedules for dogs throughout work day
0-5 years of experience
Feed and water animals according to schedules and feeding instructions.
- Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery.
- Examine and observe animals to detect signs of illness, disease, or injury.
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
- Perform animal grooming duties such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
- Answer telephones and schedule appointments.
- Discuss with clients their pets’ grooming needs.
- Clean and disinfect surgical equipment.
- Find homes for stray or unwanted animals.
6-10 years of experience
- Work directly with customers promoting communication skills daily
- Promote specials and constantly describe the benefits of new products to clients
- Perform pet and breed specific clips on dogs
0-5 years of experience
- General grooming and excersizing of dogs of all size ranges
- Office Assistance with phones, appointment scheduling, time management, payroll
- General upkeep of work stations and kennels
0-5 years of experience
- Front office reception, scheduling grooming appointments, and making boarding arrangements for customers’ pets
- Supervising dogs during daycare and playtime hours
- Boarding duties including feeding, administering medications, ensuring kennels are clean, disinfected, dry, and have bedding while occupied
- Grooming
0-5 years of experience
- Bath, dry, comb, and groom pets.
- Growing trust between the customer and I so they feel comfortable with their pet in my care.
- Taking phone calls and making appointments.
- Cleaning tools, kennels, the salon and bathing area.
0-5 years of experience
Ran and operated own Grooming salon
- Answer inquires from the public
- Schedule appointments and record owner information
- Discuss grooming requirements and desired styles with owners
- select appropriate shampoos for the different skin types
- Bath, cut, comb, brush, dry, and style
- Clean ears, express glands, cut and grind nails
6-10 years of experience
Groom clients’ dogs for dog shows.
- Meet and greet customers.
- Maintain statistical-financial records.
- Take inventory and stock supplies as needed.
- Exercise and walk dogs three times a day.
- Ensure the boarding area is clean everyday or when necessary.
- Feed animals as scheduled and make sure they have water at all times.
- Maintain the cleanliness of the animal transport vehicle.
6-10 years of experience
- Record, organize and update client information weekly
- Report incidents back to the manager throughout baths and grooming
- Develop marketing strategies to increase brand awareness
- Co-manage social media mediums; Facebook, Yelp
0-5 years of experience
- Bathing and grooming dogs to breed standards or customer’s satisfaction
- Assessing the health and condition of the skin and coat of each dog
- Client check-ins and appointments
0-5 years of experience
Bathed, clipped and filed nails of dogs.
- Checked for abnormalities or sensitivity in any areas.
- Used medicated shampoo when dealing with animals with skin conditions.
- Gained experience in using a Force Dryer.
0-5 years of experience
Took appointments, ran checks and credit card payments, handled cashier duties.
- Bathed cats and dogs, delicately clipped nails and dried animals.
- Patiently handled animals with care while trimming face/body of hair.
- Kept information up to date in computer / logs of animals past visits with company.
10+ years of experience
- Stocking and Displaying Inventory
- Receiving Inventory and data entry
- Customer service & Scheduling
- Dog Groomer
- Managing Invoices
- Ordering Inventory and maintaining purchase orders
0-5 years of experience
Provided excellent customer services
- Kept track of appointment
- Daily processing of payments (cash, checks)
- Groomed and bathed dogs
0-5 years of experience
- Answering incoming phone calls
- Bathing dogs
- Assistance with lifting animals
- Cleaning the insides of cages and vacuuming the shop.