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Solution Architect Resume Samples
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0-5 years of experience
Collaborated directly with 10 client and 6 call center teams to architect and develop solutions to complex problems or opportunities for [company name] owned world wide call center applications and processes.
- Designed and implemented chat integration with Live Person that extended service offerings and increased revenue by 10% and increased custom satisfaction rates.
- Designed and implemented back office transaction processing module saving clients on average $200K per year and creating a new selling point for [company name].
- Directed the data and functional migration of a new client from a previous call center application to the [company name] application to secure a $2M signing.
- Patented an integration solution between 2 applications leading to potential sales and infringement revenue for [company name].
0-5 years of experience
Provided the integration solution, implementation and support of a third party solution. This global solution was implemented in 27 countries and 287 stores. Environments were Windows Server 2003 EE, Windows Server 2008 EE with NLB and SQL Server 2008 R2 EE (clustered) as database servers.
- Designed, implemented and supported an integration solution between the HQ.Net and StorePoint applications to share data across global time zones.
- Worked very closely with Global Project Teams including IT architects, Operational Architects to ensure the solution is compatible and a long term fit for the company.
- Carried out application database upgrades, database backups, database restore, database performance, backup scripts, deployment of patches and maintained data files and transaction logs.
- Engineered solution to capture missing sales and achieved 95% success rate.
- Installed and managed SQL Server 2008 reporting services, analysis services and ETL jobs.
6-10 years of experience
Provided directional leadership and SAP-related IT architectural expertise to [company name] account teams and customers for environment optimization. Conducted systems design, feasibility and cost studies, to recommend cost-effective cloud solutions. Provided optimal architecture design of SAP IT environment of server virtualization, consolidations, automation, orchestrations, high availability and disaster recovery. Managed accounts of pre-sales and post-installations, ranging from $20K to $10M.
- Achieved 30% win rate annually working with 30+ accounts with $30M opportunities per year by replacing major auto company’s competition to [company name] solution.
- Realized $8M of new server revenue to [company name] Due to personal performance.
- Attracted additional market share for [company name] UNIX servers by migrating non-[company name] to [company name] solutions for at least 1 customer per year.
- Enhanced profitability through building new relationships with multi-national accounts by supporting customers with technical assistance, resulting in additional business transactions.
- Implemented [company name]’s 1st [company name] Dynamic Infrastructures for SAP, focusing on pre-sale resulting in 4 first-cloud solutions for SAP IT environment.
6-10 years of experience
Led data integration projects at companies, including Southern California Edison, American Heart Association, Tyson Foods, American Express, and Ceradyne. Spearheaded critical customer engagements for early technology adopters, enterprise data warehouses, application migration and consolidation. Managed project scoping, resource allocation, and project plans. Assisted customers in defining business and technical requirements and specifications. Implemented large-scale ETL job flows based on project specifications and service level agreements.
- Ensured successful customer implementations using enterprise data integration solutions from [company name] by developing and capturing repeatable best practices.
- Leveraged [company name] Information Server, including data profiling, data quality, ETL, and metadata by designing and architecting enterprise data integration solutions.
- Designed ETL architecture and developed capacity-planning and trending-data warehousing solution at Tyson foods.
- Implemented [company name]’s beta version of Master Data Management system at American Heart Association.
- Led Southern California Edison’s legacy data conversion project, aligning and conforming data into an enterprise data warehouse, used for populating an SAP system.
- Reduced run time of ETL processes from 22 hours to 2 hours for Kaiser Permanente’s HR Peoplesoft implementation.
0-5 years of experience
- Performed pre-sales consulting for AT&T Network Offerings across US and managed accounts up to $10 million.
- Highest Solution Win rate among my peers and achieved “Right First Time†in all my technical and cost solutions.
- Appointed as a member of Quality Council and Peer Review Panel, to perform quality checks of all proposed solutions for my team, resulting an increase in “Right First Time†by 37%.
- Developed a new process design workflow to ensure on-time delivery of all solutions and within the budget leading to increase in monthly productivity by 23%.
- Recruited, led and mentored a team of 26 Solution Architects resulting in an increase in customer satisfaction rating by 29%.
6-10 years of experience
Lead solution architect on a protocol conversion server over IMS, and solution architect for wireless networks.
- Partnered face to face with customers to close on solution requirements.
- Consolidated and analyzed field data and drove improvements into the product.
- Nortel’s first IMS win with a tier 1 service provider: Verizon Wireless.
- Award of Distinction from the organization’s president for exemplary customer focus
- Conceived a centralized reporting mechanism used by customers and Ericsson personnel alike as their first stop in gauging the health of the system.
- Identified weaknesses in existing robustness strategies and drove improvements that eliminated random failures during high volume events.
0-5 years of experience
Direct management and supervision of the solution architecture practice for the Canada business unit.
- Provide expert oversight in establishing, managing, and presenting Service Integration solutions.
- Play a leadership role in managing business development opportunities in the US and Canada.
- Led contract negotiations with customers during business development cycles.
- Ran transition post contract signing, completed transition on time, on budget with no deliverable penalties.
- Responsible for the closing of the first new logo in Canada in 12 years. Won a $49M service integration solution with a top Canadian company.
- Recognized new revenue opportunity and closed an additional $500K consulting contract.
- Team accomplishment of 2 new logos, one renewal resulting in $215M revenue.
0-5 years of experience
Defined product roadmaps and managed release process, product messaging and product launch for waste, [company name] solutions including “big-data”/predictive analytics and code editing.
- Managed cross functional teams and oversaw rollout of this solution set to 4 customers covering 17 states analyzing over 250M claims annually, and generating revenue of over $4M annually.
- Managed strategic 3rd party partnership supporting the solution.
- Created proposal and marketing material including glossies and white papers. Performed pre-sales support and product demonstrations.
- Presented as subject matter expert at industry conferences including NHCAA and FICO-world conference.
6-10 years of experience
Managed all aspects of service center, including vendor and customer relations.
- Hired, trained and managed service center staff.
- Received AppleCare Service Excellence awards, given to the top 5% of Apple Authorized
- Helped to design and revise back end systems to maintain logistic efficiency for the company.
- Research and test emerging technologies to architect solutions for customers and the companies vision. Includes Mobile Device Management, Virtual Machines, BYOD
0-5 years of experience
Provided [company name] Solution Architecture in the light of both Inmon and Kimball methodologies.
- Promoted [company name] solution concepts to technical teams as well as C-level executives.
- Provided technical knowledge of Oracle/Siebel Analytics, Admin Tools, Configured dashboards, metadata tools, user interface designs, and report level security.
- Created the metrics for analytical dashboards.
- The BI and EPM solutions from Oracle have solved critical problems and created tremendous opportunities.
- Reviewed Informatica 8 and Business Objects for ETL.
- Selected Oracle warehouse Builder for ETL/Data integration tool and Cognos for business Intelligence.
- Reviews current MDM data models with Data Governance to understand the “as is” environment
0-5 years of experience
IT Operations Manager created an Incident Management, Outage Management, Change Control and Ticket Management reporting system for a multimillion dollar company with 250 employees.
- Technical Lead with the Massachusetts State Senate 470 machine roll-out, designed Desktop image for Windows XP, linked the Exchange 2003 clients, SUS server and DHCP implementation
- Reconfigured the Dell disk problem and initialized RAID arrays with the PERC 3/QC and PERC 3/DC controllers, configured Dell Open Manager to fix arrays
- Configured Veritas Backup Exec, implemented updated drivers and cartridges on the HP StorageWorks array
Solution Architect Duties and Responsibilities
In the information technology field, solution architects typically work as part of a solution development team. We analyzed recent job postings to compile the following list of core responsibilities of a solution architect:
Gather Functional Requirements One of the first duties of the solution architect during the project development lifecycle is to gather requirements and specifications from clients and users. This aspect of the role may require working closely with sales team members and enterprise architects to gain a complete sense of client expectations and limitations before undertaking a major development project. As part of this process, the solution architect may examine existing systems and programs to identify areas for improvement and integration.
Develop Specifications Before developers can begin work on a project, a solution architect uses their familiarity with functional requirements and existing systems to develop project specifications. They may develop schedules and test plans, prepare documentation based on analyst reports, and assemble documents presenting project guidelines and milestones to team members. At the same time, solution architects may identify potential issues between systems and client specifications and propose new solutions to work around these limitations.
Determine Project Scope A solution architect is also responsible for determining a project’s scope before developers begin any major work. They may conduct extra research on a client’s existing systems and configurations to determine whether added time and work is necessary to align the project with enterprise-level systems. They also identify areas where implementation may require more solutions to be successful. Throughout this process, the solution architect communicates directly with enterprise architects, developers, and clients.
Lead Development Teams Throughout the development lifecycle, a solution architect directs and oversees the activities of a team of developers, answering questions or helping to resolve issues as they arise. This aspect of the role requires the solution architect to ensure that specifications and requirements are clearly articulated to their development teams. They monitor timelines and progress to ensure that team members are adhering to these specifications. The solution architect may also serve as a liaison between client-facing personnel and developers.
Interface Directly with Clients From the initial conversations to determine project scope and specifications to the final presentation of software solutions, a solution architect meets directly with clients to provide feedback and updates on development projects. They may prepare reports and presentations, as well as demonstrations, to keep the client informed about issues that arise during development and report on integration and deployment. They may also receive updated specifications and requirements from clients throughout the development lifecycle.
Manage External Vendors For many projects, solution architects work with outside vendors to develop and implement specific aspects of the software solution. This aspect of the role may require the solution architect to consider costs and timelines and ensure that vendors meet deadlines for deliverables and project elements. They may review proposals and estimates from these vendors and determine whether they fit into existing budgetary and time restrictions and ensure that external solutions work with internal development projects.
Solution Architect Education and Training
Solution architects need at least a bachelor’s degree in a related field such as computer science. Additionally, they should have significant experience in the IT field. Many solution architects start out as developers before becoming development leads and then advance based on successful completion of projects and solutions.
Solution Architect Salary and Outlook
While the Bureau of Labor Statistics does not provide specific salary estimates for solution architects, both Glassdoor and PayScale provide similar estimates. Glassdoor estimates that solution architects earn an average annual salary of $116,171 per year, while PayScale estimates annual earnings of $115,231.
Helpful Resources
If you’re interested in learning more about a career as a solution architect, check out the following websites, books, and resources:
“From Developer to Solution Architect: Essential Skills for Climbing the IT Professional Ladder” – Read about how to successfully move from a software developer role to a career in solution architecture in this blog article offered by SAP.
Agile Data Warehousing for the Enterprise: A Guide for Solution Architects and Project Leaders – Find out more about best practices in data management, a major topic of interest for solution architects, with this book by Ralph Hughes.
“Anatomy of a Software Development Role: Solution Architect” – This blog post presents a more extensive look at the solution architect’s role, exploring responsibilities, duties, and qualifications.
Architecting the Industrial Internet: The Architect’s Guide to Designing Industrial Internet Solutions – In this book by Shyam Nath,? Robert Stackowiak,? and Carla Romano, read about the solution architect role in developing projects for the emerging “Internet of Things” field.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
