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0-5 years of experience
- Ensured passenger’s safety and comfort according to Federal Aviation Administration (FAA) and company standards on reconfigured Boeing 767-200ER
- Worked with cabin crews ranging from 3 to 5 people on VIP/C-Suite class Boeing aircraft
- Coordinated and executed daily cabin setup and service inspection
- Prepared, reviewed and presented daily cabin, security and service briefing
- Supervised and ensured quality service standards were met on all flights
- Ordered, cooked and plated all meals onboard
- Created and dispersed sleeping schedules
- Maintained perfect cabin appearance at all times
- Maintained ISA Clearance
0-5 years of experience
Cabin Attendant on Gulfstreams, Falcons, Challengers and BBJ for private and charter flights
- Executive customer service and confidentiality of high end clientele
- Maintain cabin and galley to Elite satisfaction
- Coordinate catering and supervise food preparation and presentation
- Extensive Global travels on Part 91 and Part 135 missions
0-5 years of experience
Cabin attendant in both economy and premium class cabins
- Pre-flight safety, security and catering checks
- Passenger boarding
- Onboard service duties
- Upperclass bar duties
Cabin Attendant Duties and Responsibilities
Cabin attendants perform daily duties that vary depending on the aircraft they’re on, the number of passengers onboard, and whether they work for a commercial flight or private company. These core tasks, however, are common on most aircraft:
Greet Passengers Cabin attendants greet passengers as they board the aircraft and bid them goodbye when they depart. This includes directing passengers to their seats.
Brief Passengers Cabin attendants explain all available amenities and their use to passengers, such as explaining how to use entertainment features and phones onboard the aircraft. This also includes briefing passengers on using onboard safety devices and following emergency procedures.
Assist Passengers Cabin attendants assist passengers with storing their carry-on luggage and with operating seatbelts and tray tables. This includes responding to passenger requests for assistance or refreshment.
Follow Federal Regulations Cabin attendants follow all federal aviation regulations and monitor all passengers to ensure they are following these rules.
Inspect Crew Areas Cabin attendants perform visual inspections of the galley, cabin, and crew areas prior to takeoff, and inform the flight crew when these areas are secure.
Plan and Serve Snacks and Meals Cabin attendants plan and prepare meals and snacks, following safe food storage and handling procedures. They also serve meals, snacks, and drinks to passengers, making recommendations regarding menu offerings upon request.
Maintain Inventory Cabin attendants keep track of aircraft inventory, including food and beverages, linens, and magazines, and restock items as necessary.
Clean Aircraft Interior Cabin attendants keep passenger and crew areas clean before, during, and after flights.
Cabin Attendant Skills and Qualifications
Cabin attendants use customer service and interpersonal skills to assist and serve passengers before, during, and after flights. They also maintain safety onboard aircraft. Airlines and private companies that hire cabin attendants look for individuals who have all the following skills:
- Customer service – because this is a service-based job that requires a lot of customer interaction, employers look for cabin attendants who have strong customer service skills
- Communication skills – cabin attendants use excellent verbal communication skills to work in a collaborative environment with other members of the flight crew
- Physical fitness – cabin attendants need strength to lift carry-on luggage. They may also be required to lift or physically assist passengers
- Interpersonal skills – since cabin attendants interact continuously with passengers by providing services, making recommendations, and informing them of safety regulations, strong interpersonal skills are essential for this job
- Public speaking – cabin attendants stage demonstrations and provide safety briefings to passengers, which requires good public speaking skills
Cabin Attendant Education and Training
Employers hiring cabin attendants look for candidates who have a high school diploma or equivalent. Cabin attendants must also be able to pass a background check. Additional education and training are not usually required for cabin attendants, who are hired as entry-level employees. However, many companies require cabin attendants to learn first aid and CPR, and to complete flight safety training, which is usually provided by the employer. Extensive training is provided to cabin attendants. The length of training programs varies by employer but typically lasts for several weeks. During training, cabin attendants are instructed by senior cabin attendants.
Cabin Attendant Salary and Outlook
According to PayScale, cabin attendants earn a median hourly income of $14.97. Data compiled by the Bureau of Labor Statistics (BLS) shows that these professionals earn $50,500 in median annual income. The BLS projects that employment opportunities for cabin attendants will rise 10 percent by 2026. This rate is faster than the national average. Employers provide cabin attendants with work uniforms. Medical insurance is also typically provided. Many also offer dental and vision insurance benefits in addition to health coverage. Cabin attendants usually receive paid vacation days and personal leave time. Those who work for airlines often also receive discounted rates on flights for themselves and their immediate family.
Helpful Resources
Use these books and websites to learn essential job skills and stay up to date on flight industry news:
Association of Flight Attendants – read all the latest news updates, explore important issues, and discover resources for flight attendants at the AFA website
The Cabin Crew Interview Made Easy – master strategies and techniques for acing a flight attendant interview with this book covering the essential steps involved in the interview process. It details how to excel at each one and stand out among other candidates vying for the same position
Association of Professional Flight Attendants – learn more about issues that affect flight attendants and stay up to date on developments in the flight industry with the APFA, which offers meeting and event dates, resources, and essential information for cabin attendants
The Essential Guide to Becoming a Flight Attendant – this guidebook was written by a flight attendant to provide in-depth tips and insights into this career path, including information about what to expect from the job and how to perform well during training
Flight Safety Foundation – this website is dedicated to flight safety information, providing resources, industry updates, and event dates for cabin attendants and other flight professionals
The Flight Attendant Survival Guide – this survival guide was written for cabin attendants at all stages of their career and includes essential tips for living on the road and managing a flight-based career
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
