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Loan Manager Resume Samples
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0-5 years of experience
Manage a team of 11 loan doc specialist including a team leader. Responsible for processing Automobile applications consisting of income, insurance, and vehicle valuation. Responsible for the closing settlement process ensuring that all documents are properly executed while partnering with a third party notary agency. Quality and department production targets are also met consistently within my role.
- Successfully maintained company’s Top production results during the 3rd and 4th quarter of 2011.
- Sponsored department lean pilot to improve efficiencies for overall application process
- Suggested new practices that increased Gallup -Q12 results by 20%.
- Implemented a process to reduce the number of escalated application that require management approval by 35%
0-5 years of experience
Responsibilities included originating, underwriting, and managing a $1.2MM portfolio of residential subdivision loans and land development loans under the direction of the Chief Lending Officer. Manage a team of Relationship Mangers, a Construction Loan Disbursement Manager / Servicing Manager, and a Loan Processing Manager. The Commercial Real Estate Loan Manger also reported to the Major Loan Manger and was responsible for originating and underwriting multi-family, office, industrial, single purpose, and retail properties.
- Annual loan growth exceeded 15% of each prior year’s billing balances.
- Increased core deposits for relationship clients from $25MM to $90MM.
- Reduced risk by developing a comprehensive report for executive management showing loan concentrations by geographic area, product type, absorption levels, and by pricing.
0-5 years of experience
Created education partnership with branch offices to educate customers on smart debt accumulation, credit improvement and military career effects for financial plan development
- Hired, trained and motivated underwriters to assess and convert risk into profitable enterprise, positively impacting business results
- Utilized knowledge of military lifestyle to translate into risk management, establishing positive customer relations
- Recognized for having one of the lowest portfolio delinquency in company because of success in assessing risk management
- Transformed manual risk management process to automated process, resulting in significant decrease in turnaround time for loan processing and costs
- Directed team to convert manually intensive underwriting process to streamlined process, expanding underwriting capacity and decreasing process time
- Collaborated with Internet software writers to produce abbreviated application process, reducing questions while securing required information necessary for informed decisions
0-5 years of experience
Responsible for all aspects of residential loan production. Provided mentoring and training of loan consultants, underwriters and processors in company policies and procedures.
- Developed and administered a marketing strategy for loan consultants to meet association goals in sales effectiveness, production growth and customer satisfaction.
- Created a “five day” letter as a clarifying notice of incomplete applications, which reduces turnaround time and enabling funding a higher loan volume per month.
- Initiated file analyzer procedures which allows for consistent personal production of 175 -200 loans decisions per month.
- President’s Club award winner for top managers.
- Loan signing authority to $1,500,000.
0-5 years of experience
In a dual role, managed processing of individual loan applications from application to closing and also processed sale and transfer of mortgages to investors. Proactively partnered with outside parties such as customers, realtors, underwriters, and appraisers to achieve fast, efficient loan approval and closing.
- Compiled, reviewed and made ready for signing up to 35 mortgage loan closing packages per month.
- Delivered 100% of loans to investors within twenty-four hours.
- Coordinated the communication between investor, loan officer, and client.
- Evaluated loans for pre-approval (pre-underwriting) and prepared documents for the closing department.
10+ years of experience
Managed the day to day operations of the consumer loan department, including home equity and indirect lending programs.
- Supervise a staff of 10 employees.
- Actively recruited, hired and trained 10+ loan officers, processors and dealer representatives.
- Approved all consumer loans that fell outside the Credit Union’s policies.
- Provided training, motivating and coaching to staff members.
- Researched, proposed and implemented new lending programs to streamline processes and increase efficiency.
6-10 years of experience
Developed and implemented entire mortgage program.
- Developed and implemented a home improvement program
- Helped develop and direct the implementation of several marketing strategies which realized an increase of over 100% in loan volume
- Reorganized collection policies and procedures which led to decreased delinquencies by 11.2%
6-10 years of experience
Managed, maintained, and drove growth of $70 million consumer loan and credit card portfolio. Responsible for new direct loans, indirect loans, credit card, student loan, second mortgage, and line of credit production. Member of CRA committee and Loan Classification Committee.
- Boosted loan origination through aggressive telemarketing.
- Key player in 160% growth in consumer loan outstanding.
- Developed consumer loan telemarketing function resulting in annual volume of $8 million.
- Increased loan volume through participation in special Automobile Dealer promotions.
6-10 years of experience
- Lead and developed a ten member team through coaching, mentoring, motivating and training.
- Reviewed and rendered decisions on loan applications by evaluating the creditworthiness of consumer and real estate loan applicants. Reduced loan decisioning on both consumer and real estate loan applications by twenty-five percent.
- Increased loan approval rate by fifty percent by modifying loan guidelines to meet needs of the membership and organizational goals.
- Directly resolved member issues promptly and considerately by ensuring members received the highest level of service, efficiency, accuracy and convenience from all team members.
- Responsible for maintaining compliance with state and federal regulations, loan policies, guidelines and procedures.
- Updated and maintained monthly, quarterly and annual reports.
0-5 years of experience
- Managed a 15 million portfolio and worked to minimize delinquencies, charge offs, lot drops, unwinds and repossessions
- Worked with GM’s and SM’s to review and approve credit applications for auto loan customers. Pulled CBR’s and analyzed credit worthiness
- Implemented training course for new recruits – speeding profitability
- Managed and planned work flows for Account Representatives to collect past due payments
- Approved monthly budgets/repayment plans for delinquent customers
- Forecast and projected delinquent rates and account roll rates. Reduced delinquency rate by 5.8%; saving 1.6 million dollars per month
6-10 years of experience
- Reviewed delinquent borrower reports from various lending organizations
- Administered skip trace investigations to assist in locating delinquent borrowers
- Monitor potential delinquent borrower accounts and take appropriate action to prevent or bring the account current
- Ensure strict confidentiality of borrower records
- Participated in the appeal of the 2009 Cohort Default Rate; analyzed and input 2,400 individual claims
- Developed and implemented a process that assisted troubled borrowers with tedious forbearance paperwork completion and submission
- Increased efficiency and monthly forbearance processing from an average of 28 to 577 through developed process
0-5 years of experience
Coordinated and oversaw two online auction fundraisers, including product solicitation.
- Solicited members for advisory council and participated in stewardship of new donors.
- Edited and assisted with all printed agency publications, including brochures, newsletters, and invitations.
- Processed all loan applications, including verification of all information and preparation of all applications for submission to loan committee.
- Entered and monitored all donation and pledge entries into donor tracking system and sent acknowledgement letters.
- Oversaw all pledge dues, billing and event responses, and served as assistant to Executive Director.
0-5 years of experience
- Developed the mortgage department into a stand-alone division, Cherokee Mortgage
- Increased loan volume from fifteen homes loans per year to fifteen per month
- Provided direct supervision of originators and processors
- Implemented new balancing procedures and computer software to assure mortgage compliance and prepare monthly income and volume reports
- Generated additional business leads through referrals and established correspondent relationships
0-5 years of experience
- Supervised, led, and motivated loan team to achieve department goals and drive 100% member satisfaction
- Interviewed, hired, and trained new employees to become long term assets to the credit union
- Collaborated with third party mortgage company to bring in additional profits outside of credit union’s capabilities
- Analyzed, designed and implemented a quick loan program generating over in new loan proceeds within four months
- Responsible for enforcing loan policies and procedures to ensure the overall quality of the credit union’s loan portfolio
- Compliance manager responsible for all implementation of federal and state laws and regulations
- Attained leadership and associate development certification through Merit Management training
- Aided in the increase of credit union assets from $27 to $30 million
0-5 years of experience
- Led a team of three associates to underwrite and set up average of more than 15 money order businesses per month boosting cash flow and increasing the profit of the company.
- Underwrote and managed various loans and payments to increase profitability and reduce the risk.
- Developed a strategy to resolve any problems and conflicts and issues related to money order, bill payment, and loan getting buy-in from senior management and preventing the secession of the existing customers and encouraging the money order business and loan.
- Examined and inquired into suspicious financial acts and documentations of fraud or money laundering from the customers.
- Analyzed data related to sales, earnings, and expenses and provided strategies to increase the profit of the company.
0-5 years of experience
Managed the loan and collection activities for 7-10 million dollar portfolios for largest independent auto sales dealer/ financer in the country.
- Implemented strong communication guidelines and procedures to address customers in regards to loan inquiries.
- Maintained lowest delinquency and charge off percentages in the entire company.
- Prepared daily staff meetings in regards to procedures, statistics, trends, budgets, and performance.
0-5 years of experience
Processed potential customers loan requests through credit, income, and assets assessments
- Determined the eligibility for customers based on their qualifications
- Analyzed and estimated maximum lending limit for each loan requests
- Verified necessary documents such as income certifications to ensure the integrity of lending standards
- Created personal loan analysis files to meet customers’ needs
- Recommended the best fitted loan products to customers based on analyses
- Systemized documents in the loan department record and archive office
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
