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Mortgage Loan Processor Resume Samples
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0-5 years of experience
Successfully managed a mortgage pipeline of 50-90 loans exceeding $90 million in revenue
- Provides effective communication and professional partnership to Loan Officers, Underwriters, Mortgage Assistants
- Analyzed financial statements, production reports, tax returns, and credit documentation for accuracy and compliance for investor guidelines
- Surpassed monthly goals of closed loans and received occasional recognition for great customer service
- Developed pipeline management tools to aid in organization and effectiveness
- Received numerous awards default rate and completed task
10+ years of experience
Managed customer accounts effectively and efficiently in a high-volume inbound and outbound customer call center
- Performed financial assessments and determined eligibility
- Reviewed loan agreements to ensure that they were complete and accurate
- Approved loans within specified limits, and referred loan applications outside those limits to management for approval
- Addressed and resolved customer product complaints, defusing volatile customer situations empathetically and professionally
- Investigated and corrected errors upon customers’ request, according to records
- Answer clients’ questions about the purposes and details of financial plans and strategies
0-5 years of experience
Performed clerical and administrative work for Senior Vice President, Vice Presidents and Assistant Vice Presidents
- Efficiently processed over 1000 mortgage loans and home equity lines from origination to closing
- Ordered and analyzed appraisal reports and legal document reviews in compliance with loan guidelines
- Received, sorted and delivered incoming mail to the respective recipients
- Reviewed loan files for accuracy prior to sending to Compliance and Closing to minimize errors
- Served as a liaison and Point of Contact between Loan Officers and Underwriters
- Pioneered the creation of and maintained the shared Master Contact List spreadsheet across the department
- Assisted with catering selection, set-up and cleanup for special events
0-5 years of experience
Responsible for pipeline management of 60 + loan applications at any given time.
- Gathered information at the direction of underwriters to fulfill investor guidelines.
- Contacted borrower to ensured loan terms and conditions were accurately conveyed and documented properly.
- Worked with multiple departments and venders to provide a smooth borrower experience.
- Consistently exceeded loan closing volume goals.
0-5 years of experience
Provided support home mortgage consultants in processing and refinancing conventional loans
- Analyzed home loan applications, property specifications, and documentations
- Ordered required loan verification documents and conducted subsequent follow up with customers and internal contacts as needed
- Implemented business loan decision based on established policies, rules, guidelines, and credit risk procedures
- Conducted research and problem solving techniques to ensure compliance with customer loyalty, quality and timeliness standards
- Analyzed complex loan transactions as well as reviewed and uploaded transaction documentation
- Reviewed documents such as residential loan applications, appraisal documentation, title research and discovery documentation, borrower’s disclosure, and mortgage statements and pay offs
0-5 years of experience
Accountable for ordering appraisals, title, flood certificates, homeowners insurance
- Responsible for reviewing titles for judgments, liens
- Customer service communication with mortgage bankers
- Coordinated closings with closing agents
- Established validity of employment prior to delivering loan to closing
- Maintained and monitored mortgage bankers pipelines
- Assisted in closings loans whenever needed
0-5 years of experience
As a commercial real estate loan analyst within the Loan Admin department my duties include, but are not limited to:
- Review loan documents prepared by attorneys and title companies for the processing of commercial real estate loans.
- Ensure bank collateral is secured by making certain insurance, flood, inspection and other items required are sufficient and within compliance of bank and federal policy.
- Net fund commercial loans reviewed and approved for closing.
- Worked with title companies, real estate attorneys, surveyors and bank loan officers to assist in the closing of mortgage residential loans.
- Collected and reviewed underwriting conditions for approval of loans.
- Ordered and reviewed loan documents and settlement statements (HUD’s) as well as required third party documentation/services required for closings.
- Ensured the mortgage loan files were within bank policy and followed all federal mortgage regulations and guidelines.
0-5 years of experience
Worked in collaboration with Mortgage Loan Officers and Credit Union Members in the processing of Conventional and FHA mortgage loans
- Assisted with the training of newly higher individuals to increase mortgage loan volume and increase member loyalty
- Obtained and reviewed all necessary documents from the member and third parties to meet Credit Union product guidelines for mortgage loan approval
- Maintained service levels for all processing turn-times as set forth by management
0-5 years of experience
Focused on a timely and accurate packaging of all loans
- Communicated with borrowers on a consistent basis to obtain all required documents
- Ensured all loan documentation was completed, accurate and complied with company policies
- Updated borrowers of loan status to ensure excellent customer service
- Performed additional duties assigned by management to expedite loan completion time
0-5 years of experience
Reviewed documentation and verified files for residential loans. Specifically examined for accuracy and completeness and confirmed that documentation complied with company policies.
- Evaluated asset and income data, interacted with employers and credit bureaus to cross-check information for accuracy, and collected additional information as needed.
- Maintained communication with customers throughout the processing period, ensuring that customer questions or concerns were resolved, that required documentation was received, and that underwriting decisions were communicated clearly.
- Completed draw and modification processes for construction-to-permanent loans. Coordinated and scheduled inspections as necessary to complete processes.
- Entered loan information into computerized system, performed final documentation reviews, and packaged and prepared loans for final approval.
0-5 years of experience
Processed new loans by stacking file, calculating income and assets
- Pre-underwote files by running LP prior to submitting to the underwriter
- Maintained close communication with the loan officers, escrow, closers
- Coordinated with the closing department with scheduling file for funding
- Managed a monthly pipeline of 50 – 60 files
0-5 years of experience
Increased productivity by paying strong attention to detail and communicating accurately with underwriters, loan officers and
borrowers.
- Successfully maintained daily workflow of a high volume pipeline
- Effectively managed quality loan files from underwriting submission to closing in a timely manner.
- Met goals and deadlines by prioritizing processing tasks and demonstrating
- Maintained industry compliance
- Efficiently analyzed credit reports, income, assets and loan collateral
0-5 years of experience
Review of Residential Loan application verifying that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment.
- Communicated with all parties to the transaction on status updates: realtors, borrowers, sellers
- Gathered documentation to complete loan application package, calling specified companies to obtain property abstract, survey, Preliminary Title report and Appraisal
- Reviewed Preliminary Title report to verify property title meets criteria, working with Escrow Company and Borrowers to clear any Title issues
- Prepared and packaged Mortgage Loan application file for underwriting approval
- Tracked and maintained a pipeline
- Reviewed and made certain loan applications comply with all regulations required for the specific loan product
0-5 years of experience
- Guided the customer through the entire home loan process through closing
- Acted as a liaison between the borrower, loan originator, underwriter and lender.
- Collected, reviewed and prepared all required documentation from the borrower prior to submittal to the underwriter
- Ensured compliance with underwriting guidelines and lending program requirements
- Established, maintained and updated files for recurring internal reports and to keep all internal parties up to date on the status of the file
- Supported other loan processors and management on their accounts in order to meet deadlines for the company as a whole
- Reviewed and verified borrowers’ credit, income, employment histories, property appraisals, and title documentation to prepare the loan for submittal to the underwriter
0-5 years of experience
Served as the single point of contact between our client’s loan officers and borrowers with the purpose of assuring the highest quality of service to the office while minimizing the administrative burden.
- Responsible for overseeing each assigned file from pre-approval to closing while ensuring that all loan documentation requested is submitted, signed, complete, and verified.
- Dedicated to processing all loans as proficient as possible will little to no errors which was recognized by management through a promotion to Quality Control.
- Excellent ability to multi-task which is demonstrated by my ability to complete assigned loans timely and accurately while also verifying the accuracy of 5 other loan processor’s documents.
0-5 years of experience
Provide support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages.
- Review and verify borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal.
- Ensure compliance with company policies, underwriting guidelines and lending-program requirements.
- Thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from preapproval to closing.
- Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.
- Regarded as one of the company’s most productive loan processors, handling an average of 22 files monthly.
0-5 years of experience
Guided customers through the home financing process to closing.
- Managed inbound and outbound communications with customers and third party stakeholders.
- Built and maintained positive relationships while working with internal departments to meet client’s needs.
- Provided support to clients and kept track of issues and resolutions.
0-5 years of experience
Responsible for inbound and outbound calls to educate borrowers on their loan details
- Effectively resolving conflicts between borrowers and contractors
- Knowledgeable of all HUD guidelines pertaining to reverse mortgages
- Requests and reviews documents from the investors, insures, and agencies to ensure compliance
- Analyze process and review all documents retrieved for accuracy and errors; working in the exclusive Navigator system
- Recorded and retained information necessary as required by investors, federal agencies, and insurer’s requirement
- Counseled customers in a non-compliant status to bring their loan to a compliant status
0-5 years of experience
Responsible for processing 1st & 2nd conforming and non-conforming mortgage loans.
- Successfully processed purchase and refinance mortgage loans.
- Experience with challenging credit situations, first time home buyers.
- Averaged 10 – 20 loan files per month, most closing under 15 days
- Processed loan files accurately and quickly from origination to closing.
- Analyzed financial statements, tax returns, paystubs, title commitments, and appraisal reports to ensure adherence to loan quality guidelines.
- Collaborated with the underwriter to clear loan conditions to obtain a final approval.
- Communicated frequently with realtors, appraisers, loan officers, escrow officers, and applicants to ensure smooth closings.
0-5 years of experience
Communicates with Mortgage Loan Officers, Closers, and Underwriters to efficiently process and close loans with emphasis on customer satisfaction
- Efficiently manages a Conventional and HARP pipeline of 60 loans
- Averages 20+ loans closed per month with numerous top producer awards
- Continues to maintain a 100% error-free loan quality score
- Proactively communicates weekly status updates with customers ensuring deadlines and expectations are realistic
- Makes frequent outbound calls due to independent collection and verification of homeowner’s insurance, payoffs, and verifications of employment
0-5 years of experience
- Collaborated with sales, underwriting and managers to complete detailed oriented loan applications
- Utilized databases to compile applications and protect sensitive personal data
- Exceeded Service Level Agreements for governmental and internal compliance
0-5 years of experience
Evaluated and processed loans on a national basis from point of application through final loan decision. Obtained initial level of conventional mortgage lending authority.
- Acted as a liaison between members and all parties involved in the transaction and communicated to members if any items were needed for loan submission. Kept member posted on loan status. Goal – 100% Customer Satisfaction.
- Order documentation required to complete verification of application information, including credit report updates, appraisals, income and asset verifications, and any other necessary support documents as per loan program guidelines.
- Submitted files through automated underwriting for approval and completed loan packages to appropriate underwriter for final approval and validation.
- Prepared approved loans for closing and coordinates closing with lenders, borrowers, and title companies, and completed processing screens in the Loan Origination System (LOS).
0-5 years of experience
Evaluated loan applications submitted by our broker partners.
- Verified income, assets and overall credit background of borrower
- Assisted underwriters in the review of outstanding conditions required to complete a full credit package
- Well established knowledge of Rural Development, FHA and Conventional Guidelines and overlays from other lending institutions
- Maintained pipelines for in house account executives, sent daily production status reports to management and production staff
0-5 years of experience
Received and reviewed loan applications making sure all necessary information were completed
- Submit applications to the necessary departments for approvals and loan set-up
- Ordered flood certifications, processing verifications of employment and ordered appraisals
- Update status of loans through Avenue and Mortgage Ware loan processing \software
- Received conditions from brokers; pulled files, tagged conditions and prepared them for underwriting
- Answered broker calls to update status on file
0-5 years of experience
Answered and managed incoming and outgoing calls.
- Recommended loan approvals and denials based on customer loan application.
- Maintained current loan and pricing information on the banking website.
- Submitted loan applications to the underwriter for verification.
- Successfully closed an average of 30 loans per month.
0-5 years of experience
Managed up to 20 mortgage loan files per month for various loan originators
- Collected loan information from customers i.e. tax income information
- Ordered appraisal, title report, pay offs and verification of employment.
- Submitted files to mortgage lenders and completed any and all underwriter conditions
0-5 years of experience
Compiled, verified and typed application information for mortgage loans.
- Reviewed residential loan application files to verify that application data was complete and met establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment.
- Recommended that loan not meeting standards was denied
- Called specified companies to obtain property abstract, survey and appraisal.
- Submitted mortgage loan application files for underwriting approval.
- Typed and mailed approval and denial letters to applicants.
- Submitted approved mortgage loan file to closing dept.
0-5 years of experience
Manage a pipeline of 30 to 50 loans (both purchase and refinance), responsible for the entire loan processing through funding
- Review and analyze borrower’s complex financial data to assess eligibility
- Obtain and compile necessary loan documentation for submission to underwriting
- Maintain timely communications with borrowers, loan officers, underwriters, title/escrow companies, AMCs, and other business partners regarding the status of the loans
- Assist the loan officers in monitoring of lock expirations and lock management and communicate as necessary to ensure no locks inadvertently expire
- Provide high quality of customer service, attending to borrowers’ various concerns and provide possible solutions
- Promptly review, gather, and clear PTD and PTF conditions to assure loans to be closed and funded in time and smoothly
0-5 years of experience
Processed mortgage loan payoff transactions, which included communicating with clients, bank representatives, lawyers, and title companies, processing loan correspondence, and handling time sensitive information during closing.
- Processing and distribute daily mail.
- Appling short sale payoff transactions for loss mitigation and foreclosure departments.
- Identified and managed exceptions and omissions appropriately.
- Operational knowledge of mortgage loan processing.
0-5 years of experience
Verifies and compiles necessary documentation for processing mortgage applications
- Maintains steady communication with borrowers, Private bankers, title companies and real estate agents to effectively drive the mortgage application process from start to finish
- Maintains a pipeline of 50+ loans in fast paced work environment
- Responsible for coordinating closings with title agents
- Maintains a customer Satisfaction rating of 92% or above
0-5 years of experience
Request and review 20 plus real estate mortgage loan applications for accuracy and completeness.
- Request necessary documentation to support income, residency, assets, and credit worthiness.
- Daily contact parties for survey, credit reports, appraisals, and title searches and commitments.
- Collaborate with third parties vendors to fulfill all needed documentation to submit loan application for approval.
- Maintained constant communication with staff, attorneys, title companies, and clients of each loan status.
- Prepared all pertinent closing documents required for closing.
- Submitted pipe line report to required superiors for loan production quotes for all outstanding loans in process and/or closed within department.
6-10 years of experience
Processed mortgage loans – responsible for 100% accuracy of loan documents and guiding customers through the data collection process
- Generated monthly and quarterly reports via Word and Excel
- Extensive data entry and phone contact with customers
- Proficient in Calyx loan originating software
- Able to multi-task in a high volume, time sensitive work environment
0-5 years of experience
Provide strong communication and support to underwriting, mortgage professionals and customers to clear stipulations needed for mortgage loan files to ensure a quick turnaround time.
- Gathers credit and other documents from the customer and third parties in support of the loan approval decisions. Pipeline management (notes, welcome calls, SLA’s for funding).
- Income calculations; appraisal evaluations.
- Prepare closing documents and arrange closings with loan officer and closing department.
- Review and approves the HUD-1 upon receipt from the closing agent.
- Familiar w/ reading AUS finding
0-5 years of experience
Analyze mortgage loan applications to ensure that they meet program guidelines
- Verify information stated on loan applications via various sources including
- Prepare mortgage loan application package to be reviewed by underwriting
- Coordinate closing with all parties involved
- Communicate with borrowers to answer questions and insure loan documents are
0-5 years of experience
Responsible for verifying, compiling, application information for mortgage loans
- Assist the Loan Officers regarding mortgage loans and follow- up with clients to collect all documents necessary to close loan
- Updates mortgages clause on Homeowners Insurance policies
- Processes external and internal payoffs for old mortgages and lines of credit
- Effectively resolved escalated customer concerns
- Interface with attorneys loan officers, underwriters and title companies to meet and exceed closing deadlines
0-5 years of experience
- Assured that all customer loan files are complete and in compliance with regulatory agencies and internal policies
- Collected required documentation from applicants and followed up on missing items
- Performed various reporting functions, compliance reviews, and loan processing administrative functions as needed
- Provided customer with timely and periodic status updates of their loan application
0-5 years of experience
Review and handle submission of loan applications to Underwriting Department from start to finish
- Communicate and Assist Mortgage Bankers on collecting necessary Conditional Approval
- Review Title reports for all Mortgage Liens, Home Equity Lines of Credit, Mechanics Liens and Judgments
- Request Subordinations for Second Trust Deeds that are against the subject property
- Communicated with Escrow and Title for corrections and update to Escrow Instructions,
- Review Appraisal Reports and/or request corrections with updated comments to Recent
0-5 years of experience
Review of complete loan file, identification and collection of documents
- Analyze and resolve intricate loan issues
- Effectively manage pipeline of 35-40 purchase and refinance files
- Title, appraisal and junior underwriting experience
- Quickly adapt to various projects with new systems, guidelines and regulations
- Create strong relationships with borrowers and strive on providing a positive
0-5 years of experience
Gather residential loan information and take each file from pre-approval to closing.
- Order and coordinate borrower assets, employment, title binders, appraisals, surveys, and cleared titles as needed, ultimately preparing application for submittal to underwriting, while meeting crucial deadlines.
- Monitor loans to ensure in compliance with all State and Federal regulations.
- Manage a pipeline of approximately 90 loans at any given time therefore; consistently achieved production goals for funding loans.
0-5 years of experience
Process conventional loans from set up to submission, from conditions to close and fund
- Review residential loan application files to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment also recommends that loan not meeting standards is denied
- Monitor loans to ensure compliance with all State and Federal regulations.
- Interact on a daily basis with Clients, Financial Advisors, Title Companies and Loan Officers
- Ensure final terms of loan meet expectations of all parties while turning a profit for the company.
- Coordinate and review title binders, appraisals, surveys, MTO, P/O and cleared titles as needed
- Manage a pipeline of approximately 90 loans at any given time
- Consistently achieved production goals for funding loans
0-5 years of experience
Audit loan applications to ensure data is complete and meets program requirements for refinance
- Verify automatic calculations to obtain closing costs and purchasing of new loan
- Communicate with external title to schedule for closing documentation prior to purchase
- Communicate with borrower to satisfy conditions prior to rate lock expiration
- Set up escrows for new loan and ensure adherence to program guidelines
- Manage pipeline to exceed Service Level Agreements
0-5 years of experience
Efficiently manage pipeline of purchase and refinance loans to meet or exceed
COE dates
- Advise Borrower why a conditions is needed and what documentation is required
- Knowledge of government guidelines
- Order appraisals, title documents, insurance, verifications of employment
- Review all documentation to make sure information is complete and formal
- Meet deadlines, communicate effectively and perform tasks with a sense of urgency
0-5 years of experience
Call center for mortgage loans assisting clients with account questions/research or routing calls to appropriate departments
- Provide high level of customer service by being proactive in communicating with customer
- Process loans by underwriter, clear conditions, update appropriate systems.
- Verify conditions of approval by calculating income, assets.
- Review and clear title issues such as, vesting issues, undisclosed liens reconveyances.
- Coordinate closing with customer and banking centers with documents for signing and closing.
- Request and review hazard insurance policies
0-5 years of experience
Work a mortgage loan from the time it leaves the pre-processor until it goes to closing.
- Order title commitments, flood certificates and any other documentation for the file prior to submitting to underwriting.
- Review the file from the Loan Officer to verify all adequate information is received as far as assets, income and credit verification.
- Pull DU/LP and review in order to verify all underwriter guidelines are met prior to submittal for initial underwriting.
- Review all underwriter conditions and contact the customer to collect all relevant items needed for full approval.
- Collect and evaluate documentation in a timely manner and submit back to underwriting if needed in order to meet closing deadlines.
- After clear to close on a mortgage loan, I will reach out to the customer and closing attorney in order to set closing and gather all documentation for the closing department.
0-5 years of experience
[company name] is a financial institution providing financial solutions with an array of products and services for consumers and businesses.
- Review underwriting conditions and obtain any documentation needed to proceed to closing
- Update all findings in Easy Lender
- Notify loan officer of any critical changes and/or concerns
- Prepare final closing package
- Issue funding check or wire request and forward to settlement agent in time for scheduled closing
0-5 years of experience
Assist Loan Officers regarding mortgage loan fulfillment. Extensive follow-up with clients for documentation, information, statuses, etc.
- Review credit, income, asset, and appraisal documentation, subsequently clearing and resolving any issues or concerns on applications
- Updates mortgages clause on Homeowners Insurance policies
- Processes external and internal payoffs for old mortgages and lines of credit
- Reviews and arranges file in proper stacking before submitting to underwriting
- Interface with attorneys and loan officers to ensure all documents were in place before closing date
- Mails the letter of approval and denial to the applicants
0-5 years of experience
Responsible for providing quotes for mortgage loans, pricing for mortgage loans, and registration
- Calculate mortgage investor and portfolio pricing to meet the minimum yield set by [company name]
- Monitor the mortgage pipeline for rate lock expirations and enforce extensions
- Daily monitoring of investor loans to ensure accurate pricing and invoices
- Responsible for post-closing functions by auditing closing packages for compliance to meet
- Ensure accuracy of all mortgage documents, invoices, and procedures
- Financial analysis of both secondary market loans as well as in-house loans
0-5 years of experience
- Top processor in monthly closings every month and overall for the past 2 years
- Carrying a pipeline of 40 plus loans monthly
- Help Train both New Loan Officers and New Processors
- Maintain compliant files to meet both State and Federal Regulations
- Pull all closing docs for loan files and work post-closing items as needed
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
